I'm an experienced IT professional with over 15 years in IT Management and Administration. My expertise includes project management, server administration, and digital marketing. Specializing in Linux environments and cloud management, I've successfully deployed projects, managed teams, and ensured data security.
November 2017 - Present
•Digital Marketing Strategy
•Content Creation and Marketing
•Search Engine Optimization (SEO)
•Social Media Management
•Email Marketing
•Paid Advertising (Facebook Ads, Google Ads)
•Analytics and Reporting
•Client Relationship Management
•Domain, DNS and SSL management
August 2015 - October 2017
• Managing Team performance
• Escalation management
• Report generations Managing Vendor
• Third party support like ISP and Lease line provider
• Managing Team performance SLA and TAT. Generating performance report. Backup management
• Call center dialer management
• Network administration and server administration
• Centos server like - Linux based router
• squid proxy server. Weekly audit for data security and integrity. Responsible for Maintenance of Database Backup. VOIP Dialer Support Vmware esxi cloud knowledge
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
August 2012 - June 2015
• Backup and data management of Mysql Database. Managing Vendor
• Third-party support like ISP and Lease line provider
• Managing Team performance SLA and TAT. Generating performance report. Backup management
• Call center dialer management
• Management of all server like windows server 2008
• Centos server like - Linux based router
• squid proxy server. Weekly audit for data security and integrity. Responsible for Maintenance of Database from Mysqldump. Creating SQL Views
• Store Procedures/Queries to meet numerous data analysis requirements from cross-functional teams. SQL server installation
• up gradation & periodical patch updates. Creation of objects like Tables
• Views
• UD Functions & Store procedures. Managing Triggers & indexes. Creation & maintenance of schedulers/scripts for backup & restore (partial & full)
• Reports generation. Create and monitor maintenance plans for SQL database.
January 2011 - July 2012
• Acted as trainer for Database
• web servers. Manage networking and servers like Centos email server
• squid proxy servers. Provide technical help to client and setting up their network and IT Database backup for mysql server
• scheduling task for backup. Managing samba server in Linux as PDC.
March 2010 - January 2011
• Technical Proficiency
• Desktop Support
• Server Management
• IT Security
• Documentation
• Communication
• Customer Service
• Backup and Recovery
• Software and Application Support
• Hardware Maintenance
• User Training
• Problem-Solving
• Team Collaboration
• Adaptability
• Time Management
• Provide technical support during software installation or configuration.
• Demonstrate database technical functionality, such as performance, security and reliability.
September 2008 - March 2010
• Identify, review, or select vendors or consultants to meet project needs.
• Technical Proficiency
• Desktop Support
• Server Management
• IT Security
• Documentation
• Communication
• Customer Service
• Backup and Recovery
• Software and Application Support
• Hardware Maintenance
• User Training
• Problem-Solving
2005 - 2008
2004 - 2005
2002 - 2003
I'm an experienced IT professional with over 15 years in IT Management and Administration. My expertise includes project management, server administration, and digital marketing. Specializing in Linux environments and cloud management, I've successfully deployed projects, managed teams, and ensured data security.
November 2017 - Present
•Digital Marketing Strategy
•Content Creation and Marketing
•Search Engine Optimization (SEO)
•Social Media Management
•Email Marketing
•Paid Advertising (Facebook Ads, Google Ads)
•Analytics and Reporting
•Client Relationship Management
•Domain, DNS and SSL management
August 2015 - October 2017
• Managing Team performance
• Escalation management
• Report generations Managing Vendor
• Third party support like ISP and Lease line provider
• Managing Team performance SLA and TAT. Generating performance report. Backup management
• Call center dialer management
• Network administration and server administration
• Centos server like - Linux based router
• squid proxy server. Weekly audit for data security and integrity. Responsible for Maintenance of Database Backup. VOIP Dialer Support Vmware esxi cloud knowledge
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
August 2012 - June 2015
• Backup and data management of Mysql Database. Managing Vendor
• Third-party support like ISP and Lease line provider
• Managing Team performance SLA and TAT. Generating performance report. Backup management
• Call center dialer management
• Management of all server like windows server 2008
• Centos server like - Linux based router
• squid proxy server. Weekly audit for data security and integrity. Responsible for Maintenance of Database from Mysqldump. Creating SQL Views
• Store Procedures/Queries to meet numerous data analysis requirements from cross-functional teams. SQL server installation
• up gradation & periodical patch updates. Creation of objects like Tables
• Views
• UD Functions & Store procedures. Managing Triggers & indexes. Creation & maintenance of schedulers/scripts for backup & restore (partial & full)
• Reports generation. Create and monitor maintenance plans for SQL database.
January 2011 - July 2012
• Acted as trainer for Database
• web servers. Manage networking and servers like Centos email server
• squid proxy servers. Provide technical help to client and setting up their network and IT Database backup for mysql server
• scheduling task for backup. Managing samba server in Linux as PDC.
March 2010 - January 2011
• Technical Proficiency
• Desktop Support
• Server Management
• IT Security
• Documentation
• Communication
• Customer Service
• Backup and Recovery
• Software and Application Support
• Hardware Maintenance
• User Training
• Problem-Solving
• Team Collaboration
• Adaptability
• Time Management
• Provide technical support during software installation or configuration.
• Demonstrate database technical functionality, such as performance, security and reliability.
September 2008 - March 2010
• Identify, review, or select vendors or consultants to meet project needs.
• Technical Proficiency
• Desktop Support
• Server Management
• IT Security
• Documentation
• Communication
• Customer Service
• Backup and Recovery
• Software and Application Support
• Hardware Maintenance
• User Training
• Problem-Solving
2005 - 2008
2004 - 2005
2002 - 2003