related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue Troubleshooting ⦁ Complaint Resolution ⦁ Call Center Operations ⦁ DHCP/DNS Ethernet and Firewall Languages English — Native or Bilin...

Max Chou 周奕勳 [email protected] • 加拿大溫哥華 6 年工作經驗軟體工程師，並擁有多次創業經驗，曾任職於加拿大新創公司，現居溫哥華。 工作經歷 Software Engineer • Zenport Inc. 三月目前 | 加拿大溫哥華 導入標準化的資料管理邏輯，提升可擴展性和成本效率，以為國際客戶

李昀庭 Data scientist Taiwan 技能 Machine learning and Engineering skills: Python, Big Query, Google Storage, Linux, Docker, GCP, AWS, Scikit-learn, Tensorflow, Pytorch, MLOps, FastAPI, Machine Learning, Deep Learning, Computer Vision, NLP Experimental design, Project management, Product design English - TOEIC 725 工作經歷 AI工程師 Playsee NovPresent Taipei, Taiwan 自動化標註推薦系統 設計並實踐架構取代25個標註者並及時標記和篩選視頻審核內容。 設計並優化影片

the company at the forefront of digital trends. Graduate Product Design Strategist Intern • Hello Tend Startup MayAugust 2022— New York, NY Implemented strategic solutions, enhancing user satisfaction by 25% and reducing user drop-off rates by 20%. Mentored a team of designers, leading to a 50% improvement in design process efficiency and a 30% increase in project delivery speed. Developed a design framework that streamlined cross-departmental collaboration and accelerated product iteration cycles. Established user feedback channels, leveraging insights to drive continuous product improvements and innovations. Interactive Product Design Lead • Growth Foundry Marketing AugustFebruary 2022

Shao-Yong Zou Product Management Product Manager City，TW [email protected] Experience Gogoro Project ManagerPresent - Work with the business units to capture customers’ needs and addressed the needs through Gogoro’s SaaS platforms and official website. - Supported global business expansion for both China and European regions. - Successfully launched and scaled software systems and products through cross-functional collaboration with engineering, design, sales, and customer service teams. Communicate progress to all stakeholders and keep team members on track. iStaging Product ManagerDrive the product development life cycle from market research, product design, implementation to deployment

devices: 50,000+) Inventec AI Center Inventec is one of the world's largest original equipment manufacturers of notebook computers, servers, mobile phones, and appliances. My position is front-end engineer in the department of AI ​​Center. Software Engineer• Responsible for iOS / React Native / Web product • Designed and implemented a IoT management system (RESTful API server with OAuth 2.0) from scratch to help vendors analyze near real-time data coming from IoT devices. • Developed Chatbot service based on Node.js, Docker and Kubernetes into IoT platform to support customers control IoT

environment and contributed to the growth of the company Proven ability to lead and manage product development teams, as well as coordinate projects and execute action items internally and externally Skilled at multitasking and communications, while also managing recruitment and internal training efforts Well-versed in a wide range of design types, including graphic design, printing, product design, industrial design, UI/UX, and illustration Committed to delivering high-quality work and ensuring the success of every project undertaken Self-disciplined and self-motivated due to nourishing freelance experience Work Experience Chief Product Officer • Aegis Custody 幣護 OctoberPresent・ https