Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for

Bobbi Reed United States || [email protected] I am a registered nurse with many years of caring experience. I work hard to keep learning and building a strong skill set. I left a customer service job of 10 years to go to nursing school and start my career. I love caring for people and building lasting relationships in the healthcare profession. Work Experience Travel RN • TNAA MarchPresent | Taipei, Taiwan I am a travel nurse that goes to hospitals in need for contracted periods to help staffing. I work on the floor of the

Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc

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chatbot content, and design Content strategy, SEO, keyword research, meta tags, and relevant content Cross-functional teams and Agile methodology JanuaryApril 2023 Copywriter, Editor, and Social Media Manager Freelance/Contract Copywriting, content writing, editing, and SEO Social media marketing, social media strategy, and analytics Content design, website management Industries: healthcare, education, government, and technology SeptemberFebruary 2018 Content Writer and Social Media Adobe Copywriting, Social Media Content Marketing, Asset Management Content marketing, copywriting, research, UX writing, blogging, images, and design. EducationCoursera Fundamentals in Digital MarketingSt. Cloud State University Psychology and Human Relations Skills Content Writing Content Strategy Content

program) Managed logistics, budget, communications and reports for key launch meetings aimed at engaging key leadership across hospital systems, community organizations, payers, and Department of Health. Increased patient access to care in 10+ primary care clinics, improved conversion of positive diagnosis to treatment, and established training for additional health care providers across various disciplines. Coordinated with Financial Administrator to manage budgets and successfully meet deadlines for deliverable goals across 6-8 multiple projects. Collaborated closely with Data Managers to develop data management tools and address data collection challenges to improve data collection errors. Hired, trained

evolving needs of healthcare providers. A key aspect of Sam's success lies in his ability to foster strong partnerships with Medicaid and Medicare Intermediaries. These collaborations streamline transactions and expedite collections, further enhancing the financial stability of healthcare facilities under Future Care Consultants' purview. As the healthcare landscape continues to evolve, Sam Stern, Nursing Home executive in RCM remains at the forefront of innovation, driving positive change and setting new standards of excellence in financial management. Through his leadership and expertise, he continues to make a profound impact on the industry, helping healthcare providers navigate