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Definition of Reputation Credits
Dino Kun-Jui Lai
7+ years professional experience in customer-facing product development
Skilled in cross-functional communication, scrum,
problem-solving, digital ads operations, software development & project management
Work Experience
Innovation Digital, Product Manager, Apr 2024 ~ Now
communication between clients and internal departments to enhance product between business and tech.
Evolution, Technical Integration Manager, Apr 2022 ~ Apr 2024
communication between clients and internal departments and leading customers to integrate with software products and identify technical issues.
- Build up test API server on AWS from scratch for system behavior check and debugging.
- Increased working efficiency via building Jira Kanban to visualize project status
- Reduced work loading and human errors via implement automation tools for routine flow
HTC VIVE Sync, Product Manager, Sep 2021 ~ Mar 2022
- Increase 25% visit for product page by internal link refined
- Provide business insight by user data refine & competitor survey
- Collect feedback via internal and external product demo
Iter, Project Manager, Nov 2020 ~ Aug 2021
- Enhance customer satisfaction via literally feature released weekly
- Enhance department productivity via applying Scrum flow and integrating with Jira management tools
- Iteratively improve performance by applying the A/B test for team management
Titansoft, Senior Technical Consultant (Business & Project Management), Jul 2019 ~ Oct 2020
- Grew revenue from new B2C BU by 1500% QoQ by fast iteration
- Grew CVR 460% & Reduced CPC 77% by Digital ads operation & optimization
- Grew revenue 20% every month by setup Lead measurement & analyst data everyday
- Enhanced productivity via implementing automation routine task by T-SQL
- Maximized team capacity by establishing agile activities & SOP & documentation of products and programs
- Maximized outcome by priority product backlog & transfer business requirement to stories
- Managed business team with 9 members to reach business goal by 1100% growth in 6 months
- Managed project budget and project resource allocation by limited marketing budget & head count
- Decreased revenue lost from malicious user via data-analysis across customers
- Define project tasks and requirements with clients & schedule project timelines
- Attain business goals & enhance products via coordinate internal and external communication
- Tracked project deliverables using Trello & Google tools
- Reduced team loading by Implement E2E integration testing using .NET Core & Selenium
Titansoft, Technical Consultant (Full-Stack), Mar 2018 ~ Jun 2019 in Cambodia
- Simplified releasing process via optimizing CI/CD flow from single to multi-VM using PowerShell
- Grew customers' margin 0.3% via implementing risk-control feature by C#, T-SQL
- Maximized capacity by prioritized tasks with Technical Team &
- Provided business insight by Initiated and designed customer-orientation dashboard using Metabase, T-SQL
- Increased system stability by developed internal system checking monitor by T-SQL
- Increased data stability by developed DB backup & monitoring mechanism by PowerShell, T-SQL
- Increased IT service quality by developed system fixing tools using T-SQL
- Increased API compatibility by developed API adapter service
- Increased product diversity by integrated 3rd products by API & Code
- Collected business information by visiting and cooperate with business partner
- Monitor project by T-SQL to assure project quality
Titansoft, Product Developer (Full-Stack), Feb 2017 ~ Feb 2018
- Developed web app for Android & iOS using Java, Swift
- Developed web games via Phaser, TypeScript
- Developed APP healthy check mechanism by collecting test result
- Developed RSA encryption mechanism for stored and transferred data
- Decreased releasing frequency by stored dynamic config data in Firebase
- Increased APP Availability by applied monitoring via Fabric
- Increased code readability by implement MVP structure
Shinewave, Software Engineer, Jun 2016 ~ Jan 2017
- Developed HMI for factory production line new using WPF & C#
- Decreased coupling by implement delegate & event
- Enhanced User-Experience by UI/UX flow design & get feedback from real users
- Increased customer satisfaction by customer-facing & iterated communication
New Star Music Center, Funder, May 2013 ~ May 2016
- Grew 20% revenue by managing an online store
- Increased 10% store visits by writing tabs on the blog
- Increased 20% of students count by hosting public concert events
- Increased 20% revenue by creating promotions
- Increased 30% revenue by Teaching instruments (Guitar, Bass, Ukulele, Drum) for 30+ students per month
- Increased 20% revenue by Instruments selling, customer-facing, consulting
Education
Taipei University of Technology, Computer Science, 2007 ~ 2013
Gaming Project - Tower Defense, Mega Man
Dino Kun-Jui Lai
7+ years professional experience in customer-facing product development
Skilled in cross-functional communication, scrum,
problem-solving, digital ads operations, software development & project management
Work Experience
Innovation Digital, Product Manager, Apr 2024 ~ Now
communication between clients and internal departments to enhance product between business and tech.
Evolution, Technical Integration Manager, Apr 2022 ~ Apr 2024
communication between clients and internal departments and leading customers to integrate with software products and identify technical issues.
- Build up test API server on AWS from scratch for system behavior check and debugging.
- Increased working efficiency via building Jira Kanban to visualize project status
- Reduced work loading and human errors via implement automation tools for routine flow
HTC VIVE Sync, Product Manager, Sep 2021 ~ Mar 2022
- Increase 25% visit for product page by internal link refined
- Provide business insight by user data refine & competitor survey
- Collect feedback via internal and external product demo
Iter, Project Manager, Nov 2020 ~ Aug 2021
- Enhance customer satisfaction via literally feature released weekly
- Enhance department productivity via applying Scrum flow and integrating with Jira management tools
- Iteratively improve performance by applying the A/B test for team management
Titansoft, Senior Technical Consultant (Business & Project Management), Jul 2019 ~ Oct 2020
- Grew revenue from new B2C BU by 1500% QoQ by fast iteration
- Grew CVR 460% & Reduced CPC 77% by Digital ads operation & optimization
- Grew revenue 20% every month by setup Lead measurement & analyst data everyday
- Enhanced productivity via implementing automation routine task by T-SQL
- Maximized team capacity by establishing agile activities & SOP & documentation of products and programs
- Maximized outcome by priority product backlog & transfer business requirement to stories
- Managed business team with 9 members to reach business goal by 1100% growth in 6 months
- Managed project budget and project resource allocation by limited marketing budget & head count
- Decreased revenue lost from malicious user via data-analysis across customers
- Define project tasks and requirements with clients & schedule project timelines
- Attain business goals & enhance products via coordinate internal and external communication
- Tracked project deliverables using Trello & Google tools
- Reduced team loading by Implement E2E integration testing using .NET Core & Selenium
Titansoft, Technical Consultant (Full-Stack), Mar 2018 ~ Jun 2019 in Cambodia
- Simplified releasing process via optimizing CI/CD flow from single to multi-VM using PowerShell
- Grew customers' margin 0.3% via implementing risk-control feature by C#, T-SQL
- Maximized capacity by prioritized tasks with Technical Team &
- Provided business insight by Initiated and designed customer-orientation dashboard using Metabase, T-SQL
- Increased system stability by developed internal system checking monitor by T-SQL
- Increased data stability by developed DB backup & monitoring mechanism by PowerShell, T-SQL
- Increased IT service quality by developed system fixing tools using T-SQL
- Increased API compatibility by developed API adapter service
- Increased product diversity by integrated 3rd products by API & Code
- Collected business information by visiting and cooperate with business partner
- Monitor project by T-SQL to assure project quality
Titansoft, Product Developer (Full-Stack), Feb 2017 ~ Feb 2018
- Developed web app for Android & iOS using Java, Swift
- Developed web games via Phaser, TypeScript
- Developed APP healthy check mechanism by collecting test result
- Developed RSA encryption mechanism for stored and transferred data
- Decreased releasing frequency by stored dynamic config data in Firebase
- Increased APP Availability by applied monitoring via Fabric
- Increased code readability by implement MVP structure
Shinewave, Software Engineer, Jun 2016 ~ Jan 2017
- Developed HMI for factory production line new using WPF & C#
- Decreased coupling by implement delegate & event
- Enhanced User-Experience by UI/UX flow design & get feedback from real users
- Increased customer satisfaction by customer-facing & iterated communication
New Star Music Center, Funder, May 2013 ~ May 2016
- Grew 20% revenue by managing an online store
- Increased 10% store visits by writing tabs on the blog
- Increased 20% of students count by hosting public concert events
- Increased 20% revenue by creating promotions
- Increased 30% revenue by Teaching instruments (Guitar, Bass, Ukulele, Drum) for 30+ students per month
- Increased 20% revenue by Instruments selling, customer-facing, consulting
Education
Taipei University of Technology, Computer Science, 2007 ~ 2013
Gaming Project - Tower Defense, Mega Man