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Definition of Reputation Credits
蘇怡甄 Claire Su
產品副理
Taipei City, Taiwan
工作經歷
產品副理(Product Manager) • 寶齡富錦
十月 2015 - Present
市場實務經驗累積與挑戰
1. 新品亮相：從新品發想、建構和分析(國外相似產品、國內需求現況)，調整適合且最佳產品符合市場需求。
2. 行銷模式：產品行銷及未來走向等計畫構想和執行，隨時掌握市場回饋修正產品內容與市場走向。從2016年開始，每年參加台灣生物科技展、醫療科技展，露出產品曝光度提升公司形象。
3. 以客為尊：需求導向解決客戶的困難，提供第一手最新資訊多管齊下，立即掌握並處理。每月5次以上至各大醫療院所向醫護人員進行產品特性說明，固定參加年度學術研討會提供最新產品資訊與客戶面對面對談。
4. 溝通順暢：內部外部聆聽溝通，提出方法策略協助解決。半年一次為合作夥伴進行教育訓練，多管齊下傳輸給末端客戶最實質的協助。多面向、快速且確實掌握每一過程達成目標！
5. 業績達成及超越目標：贏得客戶信任度，連續三年達到超出15~20%的業績目標
Work experiences
Training and giving myself to business market are my goal and work target.
1. Trend Supervising
Realizing the properties of own products, the market segmentation and analysis of differences between these products by SWOT. Expressing particular characteristics is good at sales marketing.
2. Product upgrading
Getting various kinds of the newest information and knowledge to convert into useful tools. Through analyzing each stage of PLC to make future prospect and growth again.
3. Problem resolving
Solving questions which is by gathering appropriate information and providing well-thought solutions instantly.
4. Resource organization & Feedback
Generating online database with different categories of evidence to back up; therefore, obtaining customer’s confidence.
5. Sales Achieving & Over target
Not only finishing but over 25% of target setting for three years persistently.
Achievements
1. New product development
A new product launched is by my coordination. Internal communication>>
Combined with R&D, RA and sales team.
A. For example, I’ll give them a new or good product idea and sample abroad then have a request to ask them to modify the formulation to fit current Taiwan situation.
B. To ask RA to follow up the related patent that own by original developers because it’s the key point that official pay attention on it.
C. To ask sales team to collect feedback from customers including appearance, usage convenience and comfort.
D. These data are collected in one month then providing me paper works to assist me draw up this will be successful or failed in one week.
2. Training
A. Internal training is for sales and dealers.
B. External training is for medical staffs like doctors, nurse practitioners (NPs), nurses and pharmacist.
3. Exhibition
Preparation work of products by me for the exhibition.
A. Bio ASIA TAIWAN International Conference & Exhibition 亞洲生技大展
B. Healthcare EXPO TAIWAN 台灣醫療科技展
C. International Congress of Chemotherapy and Infection 2017
D. Annual Meeting of Infection Control Society of Taiwan 台灣感染管制學會 學術研討會
4. Current product upgrade
A. To discuss with customers for the routine usage weekly or monthly.
B. To manipulate accessory tools for health care education, for instance, product DM, animations.
Education
2013 - 2015
國立陽明大學 National Yang-Ming University 臨床醫學研究所 Institute of Clinical Medicine
Skills
User Experience
- User testing
- Web usability
Product
- Competitor analysis
- Business research
Language
- Chinese
- English
蘇怡甄 Claire Su
產品副理
Taipei City, Taiwan
工作經歷
產品副理(Product Manager) • 寶齡富錦
十月 2015 - Present
市場實務經驗累積與挑戰
1. 新品亮相：從新品發想、建構和分析(國外相似產品、國內需求現況)，調整適合且最佳產品符合市場需求。
2. 行銷模式：產品行銷及未來走向等計畫構想和執行，隨時掌握市場回饋修正產品內容與市場走向。從2016年開始，每年參加台灣生物科技展、醫療科技展，露出產品曝光度提升公司形象。
3. 以客為尊：需求導向解決客戶的困難，提供第一手最新資訊多管齊下，立即掌握並處理。每月5次以上至各大醫療院所向醫護人員進行產品特性說明，固定參加年度學術研討會提供最新產品資訊與客戶面對面對談。
4. 溝通順暢：內部外部聆聽溝通，提出方法策略協助解決。半年一次為合作夥伴進行教育訓練，多管齊下傳輸給末端客戶最實質的協助。多面向、快速且確實掌握每一過程達成目標！
5. 業績達成及超越目標：贏得客戶信任度，連續三年達到超出15~20%的業績目標
Work experiences
Training and giving myself to business market are my goal and work target.
1. Trend Supervising
Realizing the properties of own products, the market segmentation and analysis of differences between these products by SWOT. Expressing particular characteristics is good at sales marketing.
2. Product upgrading
Getting various kinds of the newest information and knowledge to convert into useful tools. Through analyzing each stage of PLC to make future prospect and growth again.
3. Problem resolving
Solving questions which is by gathering appropriate information and providing well-thought solutions instantly.
4. Resource organization & Feedback
Generating online database with different categories of evidence to back up; therefore, obtaining customer’s confidence.
5. Sales Achieving & Over target
Not only finishing but over 25% of target setting for three years persistently.
Achievements
1. New product development
A new product launched is by my coordination. Internal communication>>
Combined with R&D, RA and sales team.
A. For example, I’ll give them a new or good product idea and sample abroad then have a request to ask them to modify the formulation to fit current Taiwan situation.
B. To ask RA to follow up the related patent that own by original developers because it’s the key point that official pay attention on it.
C. To ask sales team to collect feedback from customers including appearance, usage convenience and comfort.
D. These data are collected in one month then providing me paper works to assist me draw up this will be successful or failed in one week.
2. Training
A. Internal training is for sales and dealers.
B. External training is for medical staffs like doctors, nurse practitioners (NPs), nurses and pharmacist.
3. Exhibition
Preparation work of products by me for the exhibition.
A. Bio ASIA TAIWAN International Conference & Exhibition 亞洲生技大展
B. Healthcare EXPO TAIWAN 台灣醫療科技展
C. International Congress of Chemotherapy and Infection 2017
D. Annual Meeting of Infection Control Society of Taiwan 台灣感染管制學會 學術研討會
4. Current product upgrade
A. To discuss with customers for the routine usage weekly or monthly.
B. To manipulate accessory tools for health care education, for instance, product DM, animations.
Education
2013 - 2015
國立陽明大學 National Yang-Ming University 臨床醫學研究所 Institute of Clinical Medicine
Skills
User Experience
- User testing
- Web usability
Product
- Competitor analysis
- Business research
Language
- Chinese
- English