Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.

Rizal Amirul Iba'd Sidoarjo, Jawa Timur, [email protected] Saya memiliki kondisi kesehatan yang baik, memiliki loyalitas kerja, jujur, ulet serta mampu multi tasking, cepat memahami tugas yang diberikan, motivasi yang tinggi untuk bekerja, serta bersedia ditempatkan pada struktur perusahaan sesuai kualifikasi dan posisi yang dibutuhkan Pengalaman Kerja Staff Administrasi/Tata Usaha • SMKS Muhammadiyah 1 Taman JuliSekarang | Sidoarjo, Jawa Timur, Indonesia Saya saat ini bekerja sebagai staff administrasi sekolah menerbitan Surat Keputusan Mengajar, Surat Keputusan Kegiatan/Jabatan/Tamb ahan dan Umum. melakukan Penanganan dan Monitoring Surat Masuk Keluar, Entry Data Siswa Baru, siswa

media, job boards, and networking, to ensure a diverse and qualified candidate pool. Collaborated with department heads to understand workforce needs, aligning recruitment efforts with business objectives. Collaborated on employer branding efforts, elevating the company's reputation in the industry Managed the entire recruitment process, from job profiling to onboarding, emphasizing quality and efficiency. Sales & Customer Success Manager • State Farm JanuaryJanuary 2018 | Charlotte, NC Resolve customer complaints regarding sales and service. Confer or consult with department heads to plan advertising services and customer specifications. Customize insurance programs to suit individual customers, ofte...

for the job. Work experience Current working experience : SepPresent Title: Sales Specialist. Company Name: Oneness Biotech Co Ltd, Taipei. Major customers include hospitals and pharmacy chains. Responsible products: Diabetic Foot Medicine Main work content: 1.Visit regular hospitals, clinics, and pharmacies to develop or maintain customer relationships. 2.Hold educational events and demonstrate how to use the product, sell and promote the company's product. 3.Assist customers to understand the product and use it correctly. 4. Provide customer marketing or business consulting, publicize and implement the company's

there. It's about creating messages and strategies that connect with people and persuade them to buy, try, or believe in what you're offering AprOkt 2022 PROMOTOR PT.VIVO MOBILE INDONESIA Sales in the handphone brand industry isn't just about pushing products. It involves building relationships with customers, understanding their needs, and offering personalized recommendations. Effective sales strategies often include demonstrations, comparison charts, and persuasive communication to help customers make informed decisions. OktNow Sales Excecutive & Digital Marketing Specialist ( KOL Specialist ) PT.Juragan Store Mandiri Being a digital marketing practitioner has provided me

石岐安 Shih Chi-An 我至今已從事B2B業務相關工作7年的時間。目前於勢流科技擔任客戶經理一職。針對台灣電子業Key Account客戶建立牢固的客戶關係與進行商業洽談，依照客戶需求或因應市場變化，提供西門子虛實整合的解決方案或規劃合作專案

results of the follow-up and also the visit Establish a good relationship with customers or clients Analyze and evaluate the effectiveness of sales, methods, cost, and results. Sales Executive • PT. Astra Modern Land JanuariJuli 2021 Selling clusters at Asya Jakarta Finding potential customers Established good relationship with customers Sales Executive • PT. Adhi Commuter Properti NovemberDesember 2020 Selling units Apartment Manage event for promoting Handling customers Sales Executive • PT. Astra Modern Land MarchJuly 2021 Achieve targets for selling Town House, Land, and Shops Develop and implement strategic planning related to business Established good relationship with customers