Taipei city, Taiwan Demand planning for local mobility OEM (Original Equipment Manufacture) customers with accuracy Order and delivery management as per customer requirements Controlled inventory and yearly stocktaking without profit and loss Annual team building arrangement Sales Assistant • Eclat Textile Co. AugustMay 2014 | New Taipei city, Taiwan Outdoor brand customers garment orders processing Achieved export delivery in time for special sport events rush orders Trouble shooting for garment dying quality issue Intern • Bluesign Technologies AG JulyAugust 2011 | St. Gallen Switzerland Translation for yearly conference customer data and invitation Department supporting Education • Taiwan Tunghai University 東海大學

product/project management skills to grow revenue for the corporation. Skills Project Management New product development Schedule and resource planning Schedule/ task control Cost evaluation and control Risk management Product safety certificates Product Management Market and competitor analysis Identify customer requirements Product feature definition Product specs and requirements Product life cycle management Soft skills Cross-team communication Team collaboration Team leadership Problem solving Multi-tasking Experience Deputy Manager Nebulae Inc. • SepAprNebulae is a professional Taiwanese tea sourcer and supplier. Professional end-to-end Taiwanese tea customization from sourcing, manufacturing, packaging, through delivery. - Identified customer

require Japanese and English language skills. Tel：; Email：[email protected] Work Experience Sales Associate (Bearing Group) Taiwan NSK Precision LTD (台灣安士克精密股份有限公司) • NovAug 2022 Coordinated with headquarters office in Japan and overseas factories to fulfill customer requirements. Dedicated and focused on order management, planning, tracking and arranging all shipments. Pr ovided products, pricing information by clarifying customer requests, responding to all inquiries for all status orders and resolve all customer issues. Made monthly sales reports, annual budget planning; attended meetings with distributors

efficiency of the team. Planned and designed an API & SDK product's advanced version which brought in an extra 10% of the revenue. Implement agile development. Formulate product/feature specifications. Collaborate with designers, developers, SREs and QAs. Cross-departmental communication and collaboration. Managed requirements from customer-facing departments. Product Owner • Smart Daily Inc.今網智慧科技股份有限公司 JanAugProduct owner of a million-user app & web product. Directly report to the CEO. Make quick responses towards corporate issues, and navigate teams and

the development lifecycle. Influenced the design of test hooks for improved user experience. Identified and resolved critical defects in software coding, contributing to timely issue resolution. Led comprehensive reviews of automation flows, defining strategic scopes for automation. Collaborated with support teams to provide technical support, resolving issues related to software products. Reviewed product requirements from a customer perspective, providing feedback to development teams. Created and maintained documentation and knowledge base articles, facilitating knowledge sharing, and reduced 20% of support calls. Responsibilities: Actively participated in the entire software development lifecycle, condu...

the development of next-generation products, conducting feasibility assessments, and providing software-oriented recommendations. Continuously optimizing system performance and enhancing user experience. Managing and directing a team to accomplish company objectives, establishing work schedules, priorities, and facilitating communication and coordination across departments. Providing comprehensive user support, translating customer feedback into new requirements, implementing timely hotfixes, offering remote support, and troubleshooting guidelines. Responsible for reviewing and modifying user manuals. Senior engineer • MiTAC MarAug 2021 I have extensive experience in the construction of AFC (Automatic Fare Collection) system. Especially in charge of developing and maintaining a

datasets and MBTiles tilesets for interactive web and mobile apps - Frontend development (Mapbox, CSS, ES6 JavaScript, Parcel, TypeScript) JanuaryJuly 2020 Lead System Architect • UNLI - Led product development for a web-based travel planning app - Developed GIS data pipelines (PyQGIS, Python, R, SQL, API, NodeJS, React, Git) - Learned how to define customer expectations as agile product requirements NovemberNovember 2019 Systems Consultant • Brigham Young University - Hawaii - Trained 7 employees in a Tier 2 technical IT support environment - Led the migration from Windows 7 to Windows 10 - Resolved hardware and software issues in 300+ Windows and Mac OS computers SeptemberApril 2019 Manager