Over 10 years of interaction and graphic design experience in various industries.
Including InsurTech, OTT, E-Commerce, advertising agency, and technology of long-term healthcare.Good at cross-departmental collaboration and cross-platform UIUX design (including Web / iOS / Android / TVos / Smart TV)
SEP 2021 - OCT 2022
- Mentored and guided assigned junior designers
- Collaborated with cross-functional teams such as product managers, engineers, and stakeholders to define and prioritize product requirements
- Conducted user research to understand user needs and behavior
- Created user flows, wireframes, and prototypes
- Designed user interfaces that are visually appealing and easy to use
- Developed design systems and guidelines that ensure consistency and scalability across products
- Kept up-to-date with insurance trends, tools, and techniques, and shared knowledge with the team
- Contributed to the product roadmap and strategy by identifying opportunities for innovation and improvement
- Communicated design decisions and rationale to stakeholders in a clear and persuasive manner
- Advocated for the user and drove a user-centered design process throughout the organization.
- Conducted performance evaluations and provide constructive feedback to team members.
[Achievements]
- Continue to communicate and try different cross-departmental collaboration methods
Facilitate a smoother workflow.
- Establish Design Guidelines and reusable design components
- Guide design team members to become Hybrid type designers. Not limited to the field of UI or UX, but each other has a deeper understanding of the entire product.
NOV 2017 - SEP 2021
- Worked with the Business Intelligent team by studying and analyzing data to enhance the product experience
- Collaborated with cross-functional teams to prioritize product requirements.
(PM / Marketing / Design / RD / BI / QA ...)
- Conducted user research and usability testing to understand user needs.
- Created wireframes and prototypes that demonstrate intuitive interactions.
- Conducted usability testing to validate design decisions and improve the user experience.
- Stayed up-to-date with design trends and tools and shared knowledge.
- Contributed to the product roadmap by identifying opportunities for improvement.
- Participated in user testing and data analysis to iterate and improve product features based on user feedback
- Communicated design decisions and rationale clearly to stakeholders.
- Advocated for the user and drive a user-centered design process.
- Cross-Platform Integration
(iOS / Android / Website / TV and three regions)
- Define design guidelines and templates to provide designers or partners in three markets to follow
(Taiwan / Indonesia / Singapore)
- Support marketing productions
(campaign webpage / banner / promotional video)
[Achievements]
- Design a new version of the product (including Website / iOS / Android / tvOS /Android TV)
- Establish Design Guidelines
- Design a cross-platform marketing content template for the marketing department to produce the campaign site faster
JUN 2017 - SEP 2017
- Provided mentorship,feedback and helping rise design awareness in junior colleagues from different departments
- Collaborated with different teams (including project managers, designers, and copywriters )
- Collaborated with cross-functional teams to define design requirements and project goals.
- Ensured that design projects are delivered on time, within budget, and to a high standard.
- Assigned tasks and responsibilities to team members based on their skills and expertise.
- Conducted performance evaluations and provide constructive feedback to team members.
- Guided the team to think creatively and participated in brainstorming sessions
- Managed the quality of products produced by external cooperative resources (third party)
- Provided digital marketing strategy and proposing to clients
MAR 2013 - MAY 2017
- Developing APP and website for E-Commerce
- Designing online magazine with both content and visual
- Planning and producing the promotional video
[Achievements]
- Design the first version of E-Commerce official website
- Design E-Commerce Hosting business products
- Participated in the establishment of an E-Commerce online magazine (including content planning/content arrangement/visual design)
DEC 2011 - FEB 2013
- Designing APP UI/UX (Kiosk) and website
- Designing marketing productions
AUG 2010 - MAR 2011
- Coordinator about the client, designer, and media agency
- Analyzing the effectiveness of the website and giving advice
2005 - 2009
Over 10 years of interaction and graphic design experience in various industries.
Including InsurTech, OTT, E-Commerce, advertising agency, and technology of long-term healthcare.Good at cross-departmental collaboration and cross-platform UIUX design (including Web / iOS / Android / TVos / Smart TV)
SEP 2021 - OCT 2022
- Mentored and guided assigned junior designers
- Collaborated with cross-functional teams such as product managers, engineers, and stakeholders to define and prioritize product requirements
- Conducted user research to understand user needs and behavior
- Created user flows, wireframes, and prototypes
- Designed user interfaces that are visually appealing and easy to use
- Developed design systems and guidelines that ensure consistency and scalability across products
- Kept up-to-date with insurance trends, tools, and techniques, and shared knowledge with the team
- Contributed to the product roadmap and strategy by identifying opportunities for innovation and improvement
- Communicated design decisions and rationale to stakeholders in a clear and persuasive manner
- Advocated for the user and drove a user-centered design process throughout the organization.
- Conducted performance evaluations and provide constructive feedback to team members.
[Achievements]
- Continue to communicate and try different cross-departmental collaboration methods
Facilitate a smoother workflow.
- Establish Design Guidelines and reusable design components
- Guide design team members to become Hybrid type designers. Not limited to the field of UI or UX, but each other has a deeper understanding of the entire product.
NOV 2017 - SEP 2021
- Worked with the Business Intelligent team by studying and analyzing data to enhance the product experience
- Collaborated with cross-functional teams to prioritize product requirements.
(PM / Marketing / Design / RD / BI / QA ...)
- Conducted user research and usability testing to understand user needs.
- Created wireframes and prototypes that demonstrate intuitive interactions.
- Conducted usability testing to validate design decisions and improve the user experience.
- Stayed up-to-date with design trends and tools and shared knowledge.
- Contributed to the product roadmap by identifying opportunities for improvement.
- Participated in user testing and data analysis to iterate and improve product features based on user feedback
- Communicated design decisions and rationale clearly to stakeholders.
- Advocated for the user and drive a user-centered design process.
- Cross-Platform Integration
(iOS / Android / Website / TV and three regions)
- Define design guidelines and templates to provide designers or partners in three markets to follow
(Taiwan / Indonesia / Singapore)
- Support marketing productions
(campaign webpage / banner / promotional video)
[Achievements]
- Design a new version of the product (including Website / iOS / Android / tvOS /Android TV)
- Establish Design Guidelines
- Design a cross-platform marketing content template for the marketing department to produce the campaign site faster
JUN 2017 - SEP 2017
- Provided mentorship,feedback and helping rise design awareness in junior colleagues from different departments
- Collaborated with different teams (including project managers, designers, and copywriters )
- Collaborated with cross-functional teams to define design requirements and project goals.
- Ensured that design projects are delivered on time, within budget, and to a high standard.
- Assigned tasks and responsibilities to team members based on their skills and expertise.
- Conducted performance evaluations and provide constructive feedback to team members.
- Guided the team to think creatively and participated in brainstorming sessions
- Managed the quality of products produced by external cooperative resources (third party)
- Provided digital marketing strategy and proposing to clients
MAR 2013 - MAY 2017
- Developing APP and website for E-Commerce
- Designing online magazine with both content and visual
- Planning and producing the promotional video
[Achievements]
- Design the first version of E-Commerce official website
- Design E-Commerce Hosting business products
- Participated in the establishment of an E-Commerce online magazine (including content planning/content arrangement/visual design)
DEC 2011 - FEB 2013
- Designing APP UI/UX (Kiosk) and website
- Designing marketing productions
AUG 2010 - MAR 2011
- Coordinator about the client, designer, and media agency
- Analyzing the effectiveness of the website and giving advice
2005 - 2009