overseas job. International Sales Representative • Lighting Manufacture ,OEM and Exporter (Taiwanese Enterprise) 十月三月 2020 ●Cultivate trust and strong relationships with prospective and existing customers. ●Handle day –to- day emails and customer complaint to ensure all account queries are resolved professionally ●Maintain a high level of communication with internal teams and clients ensuring high service delivery ●Oversee the order qualifications and ensure all orders end up getting produced in the right manner and correct lead time. ●Assist international clients to inspect products and create internal inspection reports to production teams for correction and improvement ●Present

Chi-Ching Chiu A data-driven marketer who is adept at data insight, content creation, and project management. Accomplished multiple sales &marketing projects successfully with cross-team communication. [email protected] || Chi-Ching (Sunny) Chiu Skills Digital Marketing Problem solving SEO Strategy WordPress Adobe Creative suite Google Analytics Tableau Figma JavaScript Microsoft 365 Work experience Marketing Strategy Consultancy． Northwest Education Access 01/present @Seattle, USA • Develop multimedia marketing strategies for email, social media, and events to enhance student engagement. Establish regular Instagram content to strengthen the brand image and create new templates for

0 to 1 projects, in collaboration with Business Development to create MVP, gaining favor from 5+ major brands. In charge of an API & SDK product's redesign and refactor project, successfully decreased client's complaints by 90%, gigantically uplifted the client's satisfaction and the efficiency of the team. Planned and designed an API & SDK product's advanced version which brought in an extra 10% of the revenue. Implement agile development. Formulate product/feature specifications. Collaborate with designers, developers, SREs and QAs. Cross-departmental communication and collaboration. Managed requirements from customer

寫，並有跨國際團隊溝通的經驗，熟悉文件、信件往來與口頭報告。 Fluent in both written and spoken Chinese and English, able to effectively carry out rapid bilingual translation, copywriting and had experience in cross-international team communication, familiar with documents correspondence and oral reports. 專案：圖像設計、社群媒體宣傳圖製作 Graphic Design, Social Media Promotional Graphic Production 設計⼒ 圖像比想法更快在腦內⽣成！影像比

efficiency, and a team player. Expertise in GTM strategy, Business Development, Channel Management, Business Management, Product Operation and Retail Marketing. Good at cross function team communication and problem solving. Great presentation skills and engaging with a C-Level person . Working Experience Consumer Segment Lead • Taiwan Consumer Team • Lenovo JulDecOwn 4P Strategy by detailed portfolio planning for NB/DT/Tablet/LCD/Gaming Phone and build product's dedication for different channels 2. Manage different Route to Market and Majors to have synergy in channel management 3. Lead consumer team , coaching members

達文西數位科技有限公司 • 五月Present • SEO文章撰寫、主題發想、資料收集、文案優化 • 團隊溝通協調，策略分析 • SEO article writing, topic brainstorming, data collection, copy optimization • Team communication and coordination, strategic analysis SEO文章作品: https://bit.ly/3LkWzQ7 節目企劃 承影傳播有限公司 • 十月四月 2022 製作節目為《TVBS食尚玩家》 節目YouTube頻

Ada Chang I am a PM with experience in both agile and waterfall development. Being in a fast-paced work environment, multi-tasking and prioritizing projects have become my skills for projects planning. Constructing user story with clear orientation and handling cross function team communication to ensure every state of the project schedule can be conducted smoothly and align with business goal. PM New Taipei City,Taiwan / Singapore [email protected] Experience Trevi Technology - Project Manager 2021//07 Supported company transformed to web3.0 gaming company. Scheduled projects ,allocated resource