SQL Profiler, improving problem resolution times. Conducted regular database backups and implemented recovery processes to prevent data loss and ensure business continuity. Collaborated with cross-functional teams to integrate database functionality into web applications and portals. Created web-based dashboards and reporting tools for data visualization, aiding decision-making processes. Provided expert consultation on database design, optimization, and troubleshooting. Documented analysis results, provided performance improvement feedback, and revised programs to increase operational efficiency. Managed Email Marketing and Organizational Databases, ensuring comprehensive data collection and integrity. Implemented database normalization techniques, data cleaning processes, and

Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established SOPs, optimizing team collaboration, resulting in increased work efficiency and better organizational operations. Data Analysis Based on team needs, utilized data tools to establish Dashboards for tracking OKR indicators. Provided data analysis reports for decision-making, enhancing decision quality through insights, aiding better understanding of customer needs and product performance 學歷TNUA Trans-disciplinary ArtsNational Taiwan University Philosophy, Sociology 技能 Microsoft Office Project Management Process Optimization Data Analyzing 語言 Chinese — Native English — Advanced

Fu Wei Hsu Strategic Account Manager 汐止區, 新北市, 台灣 Hi there！ I'm Angus. A highly motivated professional with expertise in digital marketing and project management, with a strong focus on data-driven decision making and maximizing ROI. Also, I'm a creator in the marketing knowledge field on social media！ Skilled in strategy planning consumer insight, market trend analysis and digital marketing with 10+ years of experience in in-house marketing and advertising industry. Focusing on E-commerce, FMCG and healthcare field. [email protected]｜Objective Responsibilities

动 Site Reliability Engineer~Singapore, Singapore On-duty and stability operation Responsible for the monitoring and alarming, emergency response, capacity planning and new IDC deployment of the multi-region media processing platform. Analyze on-duty data, use indicators such as SLI, SLO, MTTR , etc... to make decisions, improve alarm rules, shorten fault recovery time, and optimize system stability and on-duty experience. Platform development Develop an automatic analysis system for accidents to assist decision-making and handling measures during the emergency response process, such as load reduction, rate limiting or traffic switching. Develop an

GA. • Simplified and unified payment systems that serve Apps / Webs / retail stores’ systems across 3 companies of the CARPLUS corporation. 產品管理主管 • AsiaYo 三月七月 2020 ⌬ Conducted systematic analysis and data analysis for product enhancement and assisted C Level decision-making. • Influence marketing team rearrange Ads budget by channel analysis report across devices and channels that result in the conversion rate of new users increased by 20%. • Design and build various payment methods, label-based search, dynamic pricing via different sale channels, and user-preference recommendation engine

conversion. 工作經歷 Senior Product manager - DottedSign • Kdan Mobile Tainan, Taiwan MarchCurrent B2B SaaS Product Management - Focused on 1-10 Phase Product Growth - various platforms: Cloud version (including core product, integrations, open API), iOS & Android - Product Strategy, innovation & Development (integrated AI, no code, modularization) - Product Data driven decision making (AARRR, North Star metrics, leading metrics) - Product Operations (tools & processes building and optimization) - Team performance management (including Team quarterly OKR, P&L management) - Team collaboration and resource orchestration with 50+ team members from Design (UX, UI), RDs (FE, BE, iOS, Android, DevOps, QA), MKT (PMM, Content, Performance

Intelligence: Collected, analyzed, and presented data on business operation - Understood how the data is stored and ETL them to BI warehouse - Ascertained the business flows with Business, Finance, and Customer Service and maintained data quality as the workflow changed - Built dashboards with Tableau to visualize real-time data and discovered new insights Product Management: Bridged the gap between R&D and sales/marketing departments - Defined the features and requirements of new products - Optimized pricing and promotions of strategy across different channels - Improved the profit model and performed sales analysis monthly for business decision-making Project Support: ...