a 200% increase in partnership revenue . Provided visionary team leadership and mentorship, empowering team members to excel in their roles and contribute to overall success. Implemented leadership development programs resulting in a 50% increase in employee satisfaction and retention. Product Manager • ASUSTeK Computer Indonesia JulJun 2022 | Jakarta, Indonesia Key responsibilities & Achievements - #PLM #GTM #design thinking #channel expansion #data analysis Strategically managed the entire product lifecycle of consumer notebooks, from ideation to end-of-life, ensuring timely launches, feature enhancements, and product retirements. Conducted comprehensive competitive analysis to ident...

activities. Being Creative: Let kids use their imagination through art, music, and make-believe games. Moving and Playing: Have fun activities that help kids get better at moving their bodies and staying healthy. Talking to Parents: Talk to parents about how their kids are doing and share ideas to help them learn at home too. Watching How Kids Grow: Keep an eye on how each kid is learning and growing, and help them when needed. Keeping the Classroom Happy: Make sure everyone feels happy and safe in the classroom, and that kids are excited to

Royal Technology - Philippines, AprilAugust 2020 Project manager and iOS developer Cucumber Video(Same app name with different content) Awesome Limited - Cambodia, AprilJanuary 2019 iOS developer Cucumber Video Lion Travel Information, AugustApril 2018 iOS developer Lion Group App WeWork Technology, JanuaryJuly 2017 iOS developer iQC Gotoking HB Car Rent iOS EazyFlash IdeaBus Technology, AugustJanuary 2017 iOS developer Quanhong Smart Logistics Graduated from Taipei University Department of Business Administration, SeptemberJuly 2014 SportyBet This is a sports betting app launched in Africa. The project extensively utilizes encapsulated Collection/Table Views to present all sports events with complex UI set to display

Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials

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a focus on continuous improvement, Reza is adept at identifying areas for improvement and implementing effective solutions to optimize process. Jakarta, Indonesia https://cosmic-cheque-c93.notion.site/Reza-Firdaus-Portfolio-s-9528edeec9155c64f6d39d42e Pengalaman Kerja Project and Product Manager (Freelancer) • PT. Hijau Naavee Ideatama OktoberPresent At this company, I act as a freelancer, where I am trusted by the company owner to occupy the position of Project and Product Manager in developing an application system based on the HAF ERP Website, HAF ERP is a series of Modular-based web service systems that

Pei Chia(Page), Chang | Seeking for new opportunities! | Over 10 years of experience in Product Design and 3 years of experience in Design Management. Enthusiastic about digital product design. Seasoned in research, product design(UI+UX), interaction design, and data-driven strategy. Also, design management, including people management, mentoring, and design systems. Proactive in communication and corporations. Believe in teamwork. Efficient in iterating ideas and concepts. Love creating products that are valuable to people. Went to the Philippines’ language school for months to develop English skills (English Business Course). Back