. Senior UI/UX Designer • Begonia Design INC 九月十二月 2019 Begonia Design INC is a design agency that customizes websites or APPs for clients. The clients included worldwide brands such as Acer, Sony, Asus, and more. ▪ Mainly in charge of designing the user interfaces of websites and Apps, producing design guidelines and key visuals. ▪ Participate in doing user research, UX flow, and coordinate with front-end developers. ▪ As a lead UI/UX Designer, I assisted the company in proposing product solutions and secured over 40 industrial collaboration

impactful to both businesses and users. Whether you have some project to talk about or just wanna chat, I'm always down. Taichung City, Taiwan https://itsjamescheng.weblow.io Work Experience FebruaryPresent Freelance Product Designer (Available for Contracts) Self Employed Client: GoalsMapper - Conducted comprehensive user research to inform product and user experience directions. - Worked with stakeholders to actualize concepts, going from inception to high fidelity prototypes. - Enhanced existing products and designs through strategic improvements. Client: Zypsy - Collaborated in storyboarding and user flow ideation for potential products. - Assisted in Lo-Fi

61 usage scenarios (e.g., specification inquiries, product comparisons, order statuses, promotional activities), and designing usage flows and interfaces to create a user-friendly online intelligent customer service. Key Skills/Responsibilities - Competitive research and analysis - User interview, Analysis, Persona, User Journey Map - IA - information architecture - LUI Flow, LUI Wireframe Freelance • Self-employed FebAugProviding customized UX/UI design solutions for various clients, including websites, mobile apps, and software interfaces. Key Skills/Responsibilities - Conducted analysis and user research, ensuring design solutions met their goals and user expectations. - Created design prototypes, wireframes, user flowcharts, and

. - Led the development and collaborated with marketing to secure contracts with Taipei Zoo and Taipei Arena. 4. Sim Card/Wifi Theme Pages: - Conceptualized and built theme pages for wifi and SIM card products. - Achieved nearly a 50% higher conversion rate compared to the standard search user flow. 5. New Product Categories: - Collaborated with market PMs to revamp product categories for various countries. - Ensured a logical and user-friendly search flow across markets. 6. New Homepage Redesign: - Redesigned the homepage to align with new product categories and also satisfied the demands

與客戶良好關係 辨識利害關係人，分別為每種角色提供服務。例如每月拜訪keyman建立良好關係 。 與客戶進行需求訪談，繪製成UserFlow與客戶確認後，再與團隊討論， 採用敏捷規劃專案管理， 規劃兩週完成一個功能，並親自測試檢討， 與開發團隊溝通 規劃下

等研究。 UI/UX Designer • 網鈺數位科技有限公司（卡提諾） 2017//11 「卡提諾論壇」公司旗下多項產品設計及優化 ．UX/UI設計與產出：User Research、UI Flow、Wireframe、Mockup、Prototype。 ．相關設計產出：插畫、Icon、開發、優化、iOS/Android上架。 ．ReBranding：負責全部設計含提案、Logo、CIS、名片、網站、視覺風格、Sales Kit等。 ．使用

2023 Develop new pet-insurance product for tortoise and bird ; from 0-1 design process, market research, collaborate with Product Manager and Engineering team. Lead the transformation of development process, migrating design from Sketch to Figma. Improve the development time and cost efficiency. Optimize product features : claim flow and plan selection, improve user-flow base on A/B testing. Mentoring intern designers in design team. 17LIVE Inc. / Sr. UI Designer , M 2021 ~ Aug 2022 Design LIVE selling page CMS system 0-1, solve the user pain point and increase up to