CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of The NATION.
customer service agent
More than one year
Ryan Boulehmi • Dedicated and hardworking professional with 4 years’ experience working in the food and beverage industry. Exceptionally skilled at providing the best customer services to restaurant patrons to ensure recurring business. Bilingual: English/French . • A reliable and self-motivated individual with hands-on experience in providing exceptional food and beverage services to customers. Excellent communicator who has a proven ability to handle guests’ concerns and complaints effectively. Verifiable track record of strong rapport building with patrons which resulted in recurring business. [email protected] Shop ASST.Manager Bizerte, TN
Ready to interview
Full-time
4-6 years
Avatar of Peggy Chiang.
Avatar of Peggy Chiang.
Server @OHLALA
2019 ~ Present
外商公司皆可
More than one year
資訊的介紹和旅客應對 (中英文皆可) Checking guests in and out, issuing keys, taking reservations by telephone, email or OTA preparing bills and dealing with payments. Provided day-to-day customers support to ensure an effective client-centered service, Including handle guest Inquiries and Complaints Assistant 芳香療法教學助理協助教師課程,自己從中也考取了國際芳療師證照,運用生活中技能 語言:英文能力(中等
Word
PowerPoint
English as a Second Language (ESL)
Full-time / Interested in working remotely
4-6 years
慈濟傳播所
Avatar of Juniar Francista.
Offline
Avatar of Juniar Francista.
Offline
Guest Service Agent / Front Office Department @De braga by artotel
2022 ~ Present
Within one year
Assist guest with check-in & check-out processes with VHP system, coordinating with housekeeping, handle complaint, and processing guest payments & managing bills OktoberPresent Project Leader Extro Wedding Organizer Coordinate with vendors and clients, planning and managing finalization of meeting with clients and monitor all on site wedding reception JuniDesember 2022 Guest Service Agent / Front Office Department Maison Teraskita Hotel, Bandung Assist guest with check-in & check-out processes with VHP system, coordinating with housekeeping, handle complaint, and processing guest payments & managing bills OktoberMei 2022 Key Account Management / Corp. Sales Executive RedDoorz Indonesia Coordinating with corp. sales
Hospitality
Opera System
VHP System
Full-time / Not interested in working remotely
4-6 years
Universitas Pendidikan Indonesia
Management Resort & Leisure
Avatar of Nurul Hidayati.
Avatar of Nurul Hidayati.
Warehouse Administrator @Reinatex Poly Makmur
2018 ~ Present
Administration Staff
Within three months
shops, recap monthly stock data Purchaser • PT Liebra Permana SeptemberJanuari 2018 purchasing materials from suppliers, monitor the delivery of goods from the supplier to the warehouse, submit documents related to shipment to the finance department, establishing good communication with buyers, suppliers and factory workers Receptionist • Universal School JuniSeptember 2016 receive guests for new registration purposes or personal needs to meet management, make outgoing calls or receive incoming calls, Accommodate complaints or suggestions from students' parents to be forwarded to management, Coordinating staff and teacher absences Merchandiser • Busana Apparel Group (PT. Ungaran Sari Garments) NovemberMei 2014 Make a timeline or
Word
Excel
Canva
Employed
Open to opportunities
Part-time / Interested in working remotely
6-10 years
IPB University
Management
Avatar of 秦安儂.
Avatar of 秦安儂.
Past
電子商務-產品經理 @PChome Online_網路家庭國際資訊(股)公司
2020 ~ 2023
Within six months
2 years. Cross-department communication: Based on the market situation, plan and recommend the main sales products, arrange the marketing team to target customer groups, implement schedule exposure and other details. AprFebDin Tai Fung - Service Attendant (International) 1. Serve as deputy in the reception and working area, handle customers' complaints and emergencies; work planning to ensure team operates smoothly. Ensured clients’ satisfaction by full communications and effective solutions. 2. Participate in online meeting between the head office and each branch every month; participate in meetings with servers and chef every week to make sure
word
excel
powerpoint
Unemployed
Full-time
10-15 years
淡江大學
國際觀光管理學系
Avatar of the user.
Avatar of the user.
Store Manager @PT. Jepsoe Masakin Baba Menantea
2021 ~ Present
More than one year
Trainer
Leadership
Problem Solving
Full-time / Interested in working remotely
4-6 years
SMK ICB Cinta Wisata
Food and Beverage
Avatar of Darshini Jegadesan.
Avatar of Darshini Jegadesan.
Front Desk Executive @Global Indian International School
2020 ~ Present
More than one year
first point of contact for most customers, endeavor to answer telephone enquiries in an efficient, friendly and professional manner. - Maintain familiarity with office listings, including advertisements, so an enquiry can be directed to the most appropriate member of staff promptly. Call centre officer • Grab Singapore MarchAprilHandling enquiries and complaints from drivers and passengers -Back end administrative work -Providing customer service for inbound and outbound calls Senior Guest Service Associate • Novotel Clarke Quay Singapore MayMayHandling guests walk-in, checking in and check outs -Guest billing and payments -Good communications and public relations -To carry out other admin jobs assigned
Word
Microsoft Office
PowerPoint
Full-time / Interested in working remotely
4-6 years
Kaplan Singapore
Diploma in Business and Law
Avatar of the user.
More than one year
Photoshop
Illustrator
InDesign
Full-time / Interested in working remotely
6-10 years
Avatar of the user.
Avatar of the user.
Past
Beauty Adviser @Space Brands (HK) Limited
2021 ~ Present
Beauty Adviser
More than one year
powerpoint
Excel
word
Unemployed
Full-time / Interested in working remotely
4-6 years
Provide Facial Electrotherapy Treatments
Avatar of Abhishek kumar.
Avatar of Abhishek kumar.
Past
Food and Beverage Captain/Bartender @Radisson Goa Candolim
2018 ~ 2020
F&B captain
More than one year
. Novotel & ibis Hotel, Dubai Bartender, Feb 2016 ~ Jan 2018 Greet customers, make reservations, and seat patrons when tables are available. Hand out menus and explain menu items and specials. Take customer orders and deliver to food servers. Deliver prepared food to patrons and clean tables. Handle customer complaints. The Grand, New Delhi , Food and Beverage Attendant , Jul 2014 ~ Jan 2016 Greet customers, make reservations, and seat patrons when tables are available. Hand out menus and explain menu items and specials. Take customer orders and deliver to food servers. Deliver prepared food
Food & Beverage
Innovation
Communication
Unemployed
Interested in working remotely
4-6 years
Institute of Hotel Management (IHM)
Bachelors of Hotel Management

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one year
Bachelor Of Tourism
Logo of De braga by artotel.
De braga by artotel
2022 ~ Present
Bandung, Kota Bandung, Jawa Barat, Indonesia
Professional Background
Current status
Job Search Progress
Professions
Management Accounting, Accountant / Treasurer
Fields of Employment
Hotel, Tourism
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Hospitality
Opera System
VHP System
Wedding Planner / Organizer
Tour Planner / Leader
Event Management
Teamwork
Microsoft Word
Microsoft Excel
Languages
English
Fluent
Indonesian
Native or Bilingual
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Not interested in working remotely
Freelance
No
Educations
School
Universitas Pendidikan Indonesia
Major
Management Resort & Leisure
Print

Juniar Francista

I'm an independent woman who like to travel, learn something new, easy to
adapt with new environment and have a great hospitality personality

  Bandung, Bandung City, West Java, Indonesia    

Work Experience

Desember 2022 - Present

Guest Service Agent / Front Office Department

De braga by artotel

Assist guest with check-in & check-out processes with VHP
system, coordinating with housekeeping, handle complaint,
and processing guest payments & managing bills

Oktober 2020 - Present

Project Leader

Extro Wedding Organizer

Coordinate with vendors and clients, planning and
managing finalization of meeting with clients and monitor
all on site wedding reception

Juni 2022 - Desember 2022

Guest Service Agent / Front Office Department

Maison Teraskita Hotel, Bandung

Assist guest with check-in & check-out processes with VHP
system, coordinating with housekeeping, handle complaint,
and processing guest payments & managing bills

Oktober 2020 - Mei 2022

Key Account Management / Corp. Sales Executive

RedDoorz Indonesia

Coordinating with corp. sales to make selling strategy to
achieve our target, maintain RedSeller program and their
commission and provide Redseller training

Mei 2019 - September 2020

Crew in house

Pride Wedding Organizer, Bandung, Indonesia

Coordinate with vendors and bride & groom family , make
sure all vendor run well according the result of the last
meeting

Juli 2019 - Januari 2020

Internship at Front Office Department

Crowne Plaza Hotels & Resorts, Bandung

Assist guest with check-in & check-out processes with Opera
system, and serve VIP / member guest at Executive Lounge

Juni 2019 - Januari 2020

Tour Leader

DC Travel Consultant

Plan, organises and conducts group tours

Januari 2017 - Desember 2019

Secretary

Badan Eksekutif Mahasiswa, Management Resort & Leisure

Responsible for archiving notification of activity report,
record outgoing mail and archive incoming mail, prepare
proposals, LPJ and all required files

Juni 2018 - Oktober 2018

Coordinator Volunteer Of Accomodation Division

ASIAN PARAGAME IV

Organizing training and leading for new volunteer, arranges
all the details of volunteering and keeps all parties informed

EDUCATION

Universitas Pendidikan Indonesia

Management Resort & Leisure

2016 - 2020

EXPERTISE


  • Hospitality
  • Opera System
  • VHP System
  • Wedding Planner / Organizer
  • Tour Planner / Leader
  • Event Management
  • Teamwork
  • Microsoft Word
  • Microsoft Excel

LANGUAGE


  • English
  • Indonesian
Resume
Profile

Juniar Francista

I'm an independent woman who like to travel, learn something new, easy to
adapt with new environment and have a great hospitality personality

  Bandung, Bandung City, West Java, Indonesia    

Work Experience

Desember 2022 - Present

Guest Service Agent / Front Office Department

De braga by artotel

Assist guest with check-in & check-out processes with VHP
system, coordinating with housekeeping, handle complaint,
and processing guest payments & managing bills

Oktober 2020 - Present

Project Leader

Extro Wedding Organizer

Coordinate with vendors and clients, planning and
managing finalization of meeting with clients and monitor
all on site wedding reception

Juni 2022 - Desember 2022

Guest Service Agent / Front Office Department

Maison Teraskita Hotel, Bandung

Assist guest with check-in & check-out processes with VHP
system, coordinating with housekeeping, handle complaint,
and processing guest payments & managing bills

Oktober 2020 - Mei 2022

Key Account Management / Corp. Sales Executive

RedDoorz Indonesia

Coordinating with corp. sales to make selling strategy to
achieve our target, maintain RedSeller program and their
commission and provide Redseller training

Mei 2019 - September 2020

Crew in house

Pride Wedding Organizer, Bandung, Indonesia

Coordinate with vendors and bride & groom family , make
sure all vendor run well according the result of the last
meeting

Juli 2019 - Januari 2020

Internship at Front Office Department

Crowne Plaza Hotels & Resorts, Bandung

Assist guest with check-in & check-out processes with Opera
system, and serve VIP / member guest at Executive Lounge

Juni 2019 - Januari 2020

Tour Leader

DC Travel Consultant

Plan, organises and conducts group tours

Januari 2017 - Desember 2019

Secretary

Badan Eksekutif Mahasiswa, Management Resort & Leisure

Responsible for archiving notification of activity report,
record outgoing mail and archive incoming mail, prepare
proposals, LPJ and all required files

Juni 2018 - Oktober 2018

Coordinator Volunteer Of Accomodation Division

ASIAN PARAGAME IV

Organizing training and leading for new volunteer, arranges
all the details of volunteering and keeps all parties informed

EDUCATION

Universitas Pendidikan Indonesia

Management Resort & Leisure

2016 - 2020

EXPERTISE


  • Hospitality
  • Opera System
  • VHP System
  • Wedding Planner / Organizer
  • Tour Planner / Leader
  • Event Management
  • Teamwork
  • Microsoft Word
  • Microsoft Excel

LANGUAGE


  • English
  • Indonesian