CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Stephany Godley.
Avatar of Stephany Godley.
EASA Qualified Cabin Crew ( 歐盟合格空服員 ) @EASA ( European Aviation Safety Agency )
2016 ~ Present
Cabin Crew, Sales & Marketing Manager, Account Manager
Within one month
integrate well as part of a team or on my own and would pass an Enhanced DBS clearance. [email protected] WhatsApp Line @954zfvkk Key Skills Administration Reception skill Fast Typing ( 54 WPM 98.8% accuracy ) Microsoft Office ( Word, Excel, Outlook PowerPoint and SKYPE ) CRM Management Database Management KashFlow ( Cash Flow Software ) Filing & Paper Management Customer Service Equipment Handling Fast Reading Translation & Interpretation Sales & Marketing Product Knowledge Strategic Prospecting Skills Presentation Project Management Objection Handling Closing Techniques Post-Sale Relationship Management International Travelling Exp. B2B Account Management B2C Retail Exp. Biz SOP Management
Customer Relationship Management (CRM)
presentation
Sales & Marketing
Employed
Not open to opportunities
Full-time / Remote Only
More than 15 years
Skype People Training Institute
EASA Cabin Crew Attestation
Avatar of the user.
Avatar of the user.
Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
2023 ~ Present
Customer experience director, growth director, operation, strategy management Consulting
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學(National Chengchi University)
Marketing
Avatar of Nicholas Duke.
Avatar of Nicholas Duke.
Director of Recruitment @Isoverse International Recruitment LLC.
2022 ~ Present
RECRUITMENT MANAGER
Within two months
Nicholas Duke Taiwan || [email protected] Innovative and results-oriented director of recruitment with a distinguished career spanning five years in talent acquisition and a track record of attracting, engaging, and retaining top-tier talent globally. Work Experience Director of Recruitment • Isoverse International Recruitment LLC. NovemberPresent | Taipei, Taiwan Assisted in launching an international recruitment startup focused on connecting companies with top talent across various industries and geographies. Designed and executed a comprehensive talent acquisition strategy that resulted in a 30% reduction in time-to-fill while consistently achieving high-quality hires. Managed full-cycle
Office software
Leadership + Management
Recruiting
Employed
Full-time / Interested in working remotely
6-10 years
Troy University
International Relations
Avatar of PRASTOWO.
Avatar of PRASTOWO.
General Administrasi & Opearsional @PT. PANCAR NI'MAH
2001 ~ Present
Data Entry or Customer Services
Within three months
PT. PANCAR NI'MAH • NovemberPresent Melakukan Administrasi kantor, Handling operasional Haji Khusus dan memimpin 8 orang dalam penguirusan Anya, Mengurus Perijinan Perusahaan, Melengkapi dan menginventarisir perlrngkapan kantor termasuk kesediaan ATK STAF CHECKER PT. SINARTAMA GUNITA • MaretSeptember 2001 Memeriksa dan memvalidasi Saham Emiten, membuat laporan secara periodik, filling dokumen Administrasi dan Layanan Pelanggan PT. NAWA SENTOSA • JuliJanuari 1999 Menerima telpon masuk dari customer, melayani customer dan menjelaskan tentang produk perusahaan, agenda surat masuk dan keluar. Keahlian Word Excel PowerPoint Outlook Google Drive Customer Relationship Management (CRM) Data Entry Detail Oriented Troubleshooting Hardware Bahasa Indonesian — Professional English — Beginner
Word
Excel
PowerPoint
Employed
Part-time / Remote Only
10-15 years
STIMIK KUWERA
Computer Science/Information Technology
Avatar of Herman Susanto.
Avatar of Herman Susanto.
Clinic Manager @Nulook Anti Aging & Regenerative Center
2022 ~ Present
Business Development Manager
More than one year
Herman Susanto I am a Diploma degree in Hotel management . I have more than 10 years experience in Aesthetic Industry. I’m beauty enthusiasm. Beauty is My passion. Experience in managing people & developing people. Understand online and offline Marketing. Proficient in marketing strategy and problem solving decision making Understand digital marketing strategy Excellent listening, negotiation and presentation skill . Strong leadership, sense of accountability and ownership. Good interpersonal and communication skill. Good at team building Excellent in customer relationship & networking Indonesia Pengalaman Kerja SeptemberJanuari 2021 Business Development Manager GAIA Aesthetic Center Makassar
Communications
Media Relations
graphic design
Employed
Full-time / Interested in working remotely
10-15 years
Surabaya Hotel School
Hotel Management
Avatar of the user.
Avatar of the user.
Cross Dept. Team (Brand, Design, UI/UX) @十二點原生概念有限公司
2022 ~ Present
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Photoshop
Figma
Illustrator
Employed
Open to opportunities
Full-time / Interested in working remotely
More than 15 years
國立臺北科技大學(National Taipei University of Technology, Taipei Tech)
Operational & marketing
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei,TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM and Customer Data Management Platform as a PdM And collaborated with four engineers and the customer service team
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of 楊政肇.
Avatar of 楊政肇.
Past
FSE @台灣先藝科技股份有限公司ASM
2018 ~ 2023
客服工程師、設備工程師、製程工程師
Within one month
team (F18A/B-PVD/DIF/CVD) new installation Tier0~Tier2 complete above 10 tools, 1st relocation tool from Hsinchu and I responsible for that setup and service on-site include troubleshooting, retrofit, service contract, oversea training and certification LV1~3 2020'4-2023'11 ASM CKM team (CRM), coordinator for customer PM kits management (Over 100 sets kits)and FA parts failure rate, weekly meeting with customer manager on-site, damage parts maintenance, repair or 2nd source qualification, internal co-work with Finance set up the annual budget and asset lasting, Sales provide customer feedback and seeks
Microsoft Office
SAP
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立高雄應用科技大學
Mechanical engineering
Avatar of 蔡永軒 ShaneTsai.
Active
Avatar of 蔡永軒 ShaneTsai.
Active
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
練。 Arrangement and planning of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
公關
忠訓國際股份有限公司
2023 ~ 2024
台北市, 台灣
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Media Sales Manager, Customer Service Manager, Event Planner
Fields of Employment
Media, Public Administration, Environment / Sustainable Development
Work experience
6-10 years
Management
I've had experience in managing 5-10 people
Skills
Word
ERP
Microsoft Office
word
Google Drive
PowerPoint
Communication
Languages
English
Intermediate
Chinese
Professional
Job search preferences
Positions
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Job types
Full-time
Locations
台灣
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
臺北市立大學
Major
環境教育與資源所
Print

蔡永軒

您好,我活潑大方外向,善於溝通協調並富有創造力與執行力,追求自我成長,歡迎閱覽!

專長:

1.專案管理

2.客戶服務/業務開發

3.媒體公關(新聞/商品稿/熟悉國內媒體及新聞生態)

3.主管秘書要務

工作經歷

客戶諮詢師   •  OK_忠訓國際股份有限公司 

2023/7~2024/3 

1.信用金融客戶評估服務

2.客戶申辦進度追蹤與回報

3.客戶貸款案件授信品質控管

4.維護客戶關係(客戶介紹開發)

5.案件資料及承作條件之評估

6.品牌形象維護及推廣

7.社群媒體客戶疑問解答(客服)

8.電話線上客服疑難回答

9.信貸車貸業績服務目標導向


職務創造亮點價值:

1.轉正式員工業務每月(週)業績公司轉獎目標達成(例如:113/1月月目標業績達成率超過114.6%全公司排名第二、112/2截止目前為止信貸+機車+協商等服務商品能力,職務進件與客叫資為全公司排名第二,超越公司資深全商品能力專員)

2.現有客戶業務推廣每月目標達成(例如:剛下線轉獎,112/11達成公司舊客戶MGM目標並列全公司第一名,後續每月皆成功MGM推廣月目標)

3.教導新人電話客戶服務以及知識應答

4.主動優化客戶服務進件成交達成收益最大化

5.快速精準聆聽並瞭解客戶需求服務,精準叫資進件

6.關懷客戶並為客戶耐心解說達成客戶願意辦理意願

媒體公關人員  •  磊山保險經紀人股份有限公司 

2022/8~2022/11
 

職務負責:
1.媒體關係、維護及發展(含時事突發性事件採訪報導)。
Media relations, maintenance, and development (including coverage of breaking news events)
2.媒體採訪安排、規劃、品牌露出、受訪種子人員訓練。
Arrangement and planning of media interviews, brand exposure, training of seed interviewees.
3.公司新聞稿及內部刊物、社群文案撰寫。
Writing corporate news release, internal publications, and community articles.
4.客戶關係管理 CRM 建立。
Establish customer relationship management.
5.國內外參獎資料規劃與提報。
Planning and reporting of domestic and international award information.
6.協助品牌活動規劃與執行(含社群經營) 。
Assist in brand campaign planning and execution (including community management).
7.外部合作單位洽談、專案執行、行銷資源整合。
Negotiate with external cooperating units, project execution, marketing resources integration.
8.負責主辦公司產學SDGs與USR合作。
Organize SGDs and USR cooperative events.

職務創造亮點價值:
1.公司社會形象管理
2.增加媒體記者採訪黏卓性曝光
3.異業合作新創價值
4.社會企業責任規劃
5.危機議題處理
6.資源整合有效利用
7.溝通傳達公司社會責任理念
8.合作廠商關係維護

專案經理兼活動企劃專員 

環資國際有限公司 

2020/12~2022/6
Taipei, Taiwan

職務負責:
1.專案時程管理
Project Schedule Management.
2.網站客服(電話/郵件)
Online Customer Service.
3.網站操作教育訓練
Education and Training of Website Operation.
4.活動新聞稿撰寫
Writing of Activity Press Release.
5.活動發想規劃與執行
Planning and Implementation of Activity Concept.
6.異業提案與合作
Proposal and Cooperation with Different Industries.
7.合作廠商活動贊助與活動預算控管
Partner Sponsorship and Budget Control of Activities.
8.成果策展主承辦
Curation and Undertaking of Achievement Exhibitions.
9.合約審查與維權
Reviewing Contract and Safeguarding Rights and Interests.
10.規劃公司社會企業責任
Planning Corporate Social Responsibility.

職務創造亮點價值:
1.增加會員使用系統黏著性
2.配合修法即時因應危機處理
3.專案順利取得續約合作
4.專案分析報告
5.系統新功能0到1的建立與封測障礙排除
6.異業合作互創雙贏
7.展覽規劃打破思維
8.政府關係維護
9.公司企業責任規劃

大中華區客服暨海外業務 

軒郁國際股份有限公司 

2018/1~2020/4
Taipei, Taiwan

職務負責:
1.大陸阿里巴巴天貓(國際店及旗艦店)品牌雙店鋪客服(含合約審查及B2B續約)
T-mall reviewed contracts and renewed B2B contracts.
2.代運營商品/品牌教育/代理商會議主持
Manage brand education.
3.中國大陸政府管理相關單位溝通
China business intergovernmental relations and delivery.
4.大陸KOL網紅直播(經紀公司)對接
China KOLs live broadcast cooperation.
5.大陸社群媒體維護(騰訊微信/微博/小紅書-含後台行政作業.品牌認證.廣告關鍵字投放)
Tencent (WeChat)/ Weibo/ Xiaohongshu- maintained social media.
6.ERP單據作帳作業(訂單預估/訂單/請購採進/銷貨/寄倉借銷/銷折消退/公關訂銷/應付憑單)
ERP-Estimated usage/ Create purchase requisition/ purchase order
7.集團三角貿易管理(子公司及關係企業金流/票務/稅務)
Group’s triangular trade management.
8.品牌打假作業(平台申訴/存證信函/律師作業)
Combated counterfeit-brand goods.
9.公司公益活動規畫
Planed annual public benefit activities.
10.公司未來SDGs制定規劃大綱
Formulated the company’s outline of SDGs planning.
11.第二屆福委委員暨員工社團社長(含特約店福利洽談簽約)
Member of the 2nd Welfare Committee and leader of the employees club.

職務創造價值:
1.代理商關係維護
2.商品(品牌)教育
3.大陸法規及仿冒維權
4.天貓雙11/雙12業績突破以往
5.大陸社群媒體種草/推廣
6.配合單位查核維護公司信度
7.依據地區規劃特規商品組合及銷售
8.異業合作
9.擔任公司福委合作異業店家
10.協助公司制定股票上市後SDGs目標

機要秘書 

金鹿(海南)航空股份有限公司  

2016/6~2017/11
Shanghai, China

職務負責:

1.政府航線更換協調

    Coordinated in the arrangement of provincial and regional routes.

2.集團重要企業夥伴及公部門關係維護

    Itinerary arrangement and notification for General Manager and Deputy General Manager.

3.商務活動安排

   Arranged the guest reception and senior executive meal arrangement of the government.

4.商務客戶資料管理

   Organized and archived senior executive documents and electronic files, filed and organized business cards.

5.公司商務節日禮品規劃

    Arranged the planning and implementation of holiday gifts for the government and guests.

6.會議安排,製作會議記錄與佈達

   Participated in and make meeting minutes of supervisors, assisted in follow-up tracking and contact matters.

7.客戶服務專案時程追蹤管控

   Customer service record, tracking, case closing and review

8.協助副總辦公室文書處理(含費用申請與公文信件往來)

    Assisted the Deputy General Manager to process office affairs.

9.決策風險管控

    Completed the tasks assigned by the supervisor include inter-departmental communication.


職務創造亮點價值:

1.公司服務品質管理

2.協助高階主管處理繁瑣事務

3.客戶關係維護

4.商務公關人際處理

事務員  •  新北市政府環境保護局 

2015/1~2016/5 

職務負責:
1.市內機動車輛噪音主辦業務
Organizer of the interagency mobile noise project.
2.媒體議題新聞發布
Conducted project press conferences.
3.處裡人民陳情案
Handled petition cases.
4.立委及議員改善案件處理
Dealt with proposals from councilmen and legislators.
5.管理市內路邊稽查案
Organizer of roadside inspection
6.管理北區四市空氣品質專案會議
Planner of Taipei City-New Taipei City-Keelung City-Taoyuan City joint quarterly meetings.
7.年度業務新聞稿撰寫
Prepared annual project press release.
8.擬定年度車輛噪音考察項目(含警察局暑期青春專案)
Planed joint inspection projects (including the cooperation of summer youth campaign)
9.跨部會合作提案與報告
Proposed cross-industry cooperation projects.

職務執行亮點:
1.車輛稽查業務首創提案跨部會合作
2.為民服務獲得高度評價
3.完成委員與議員交辦事項
4.陳情案件處理
5.北北基桃聯合會議主持人

學歷

2011/9~2013/9 

臺北市立大學 

環境教育與資源所 

2008/9~2011/6 

私立元智大學 

社會學系 

技能


  • [CSR社會企業責任]

     1.企業永續與SDGs關聯性與標準

        Corporate sustainability and SDGs relevance and guidelines

     2.永續經濟&供應鏈

        Sustainable economy & Supply Chain

     3.永續行銷

        Sustainable marketing

     4.GRI標準

        GRI standard practice

     5.社會責任績效

        Social responsibility performance

     6.公司治理評鑑

        Corporate governance evaluation

    [公關專業認證]

     1.公共關係與媒體策略

        Public relations and media strategies

     2.媒體新聞稿

        Press releases

     3.危機處理

        Crisis management

     4.公關發言人

        Public relations spokesperson

     5.媒體公關提案

        Media pr proposal

語言


  • Chinese - Native
  • English - Well
Resume
Profile

蔡永軒

您好,我活潑大方外向,善於溝通協調並富有創造力與執行力,追求自我成長,歡迎閱覽!

專長:

1.專案管理

2.客戶服務/業務開發

3.媒體公關(新聞/商品稿/熟悉國內媒體及新聞生態)

3.主管秘書要務

工作經歷

客戶諮詢師   •  OK_忠訓國際股份有限公司 

2023/7~2024/3 

1.信用金融客戶評估服務

2.客戶申辦進度追蹤與回報

3.客戶貸款案件授信品質控管

4.維護客戶關係(客戶介紹開發)

5.案件資料及承作條件之評估

6.品牌形象維護及推廣

7.社群媒體客戶疑問解答(客服)

8.電話線上客服疑難回答

9.信貸車貸業績服務目標導向


職務創造亮點價值:

1.轉正式員工業務每月(週)業績公司轉獎目標達成(例如:113/1月月目標業績達成率超過114.6%全公司排名第二、112/2截止目前為止信貸+機車+協商等服務商品能力,職務進件與客叫資為全公司排名第二,超越公司資深全商品能力專員)

2.現有客戶業務推廣每月目標達成(例如:剛下線轉獎,112/11達成公司舊客戶MGM目標並列全公司第一名,後續每月皆成功MGM推廣月目標)

3.教導新人電話客戶服務以及知識應答

4.主動優化客戶服務進件成交達成收益最大化

5.快速精準聆聽並瞭解客戶需求服務,精準叫資進件

6.關懷客戶並為客戶耐心解說達成客戶願意辦理意願

媒體公關人員  •  磊山保險經紀人股份有限公司 

2022/8~2022/11
 

職務負責:
1.媒體關係、維護及發展(含時事突發性事件採訪報導)。
Media relations, maintenance, and development (including coverage of breaking news events)
2.媒體採訪安排、規劃、品牌露出、受訪種子人員訓練。
Arrangement and planning of media interviews, brand exposure, training of seed interviewees.
3.公司新聞稿及內部刊物、社群文案撰寫。
Writing corporate news release, internal publications, and community articles.
4.客戶關係管理 CRM 建立。
Establish customer relationship management.
5.國內外參獎資料規劃與提報。
Planning and reporting of domestic and international award information.
6.協助品牌活動規劃與執行(含社群經營) 。
Assist in brand campaign planning and execution (including community management).
7.外部合作單位洽談、專案執行、行銷資源整合。
Negotiate with external cooperating units, project execution, marketing resources integration.
8.負責主辦公司產學SDGs與USR合作。
Organize SGDs and USR cooperative events.

職務創造亮點價值:
1.公司社會形象管理
2.增加媒體記者採訪黏卓性曝光
3.異業合作新創價值
4.社會企業責任規劃
5.危機議題處理
6.資源整合有效利用
7.溝通傳達公司社會責任理念
8.合作廠商關係維護

專案經理兼活動企劃專員 

環資國際有限公司 

2020/12~2022/6
Taipei, Taiwan

職務負責:
1.專案時程管理
Project Schedule Management.
2.網站客服(電話/郵件)
Online Customer Service.
3.網站操作教育訓練
Education and Training of Website Operation.
4.活動新聞稿撰寫
Writing of Activity Press Release.
5.活動發想規劃與執行
Planning and Implementation of Activity Concept.
6.異業提案與合作
Proposal and Cooperation with Different Industries.
7.合作廠商活動贊助與活動預算控管
Partner Sponsorship and Budget Control of Activities.
8.成果策展主承辦
Curation and Undertaking of Achievement Exhibitions.
9.合約審查與維權
Reviewing Contract and Safeguarding Rights and Interests.
10.規劃公司社會企業責任
Planning Corporate Social Responsibility.

職務創造亮點價值:
1.增加會員使用系統黏著性
2.配合修法即時因應危機處理
3.專案順利取得續約合作
4.專案分析報告
5.系統新功能0到1的建立與封測障礙排除
6.異業合作互創雙贏
7.展覽規劃打破思維
8.政府關係維護
9.公司企業責任規劃

大中華區客服暨海外業務 

軒郁國際股份有限公司 

2018/1~2020/4
Taipei, Taiwan

職務負責:
1.大陸阿里巴巴天貓(國際店及旗艦店)品牌雙店鋪客服(含合約審查及B2B續約)
T-mall reviewed contracts and renewed B2B contracts.
2.代運營商品/品牌教育/代理商會議主持
Manage brand education.
3.中國大陸政府管理相關單位溝通
China business intergovernmental relations and delivery.
4.大陸KOL網紅直播(經紀公司)對接
China KOLs live broadcast cooperation.
5.大陸社群媒體維護(騰訊微信/微博/小紅書-含後台行政作業.品牌認證.廣告關鍵字投放)
Tencent (WeChat)/ Weibo/ Xiaohongshu- maintained social media.
6.ERP單據作帳作業(訂單預估/訂單/請購採進/銷貨/寄倉借銷/銷折消退/公關訂銷/應付憑單)
ERP-Estimated usage/ Create purchase requisition/ purchase order
7.集團三角貿易管理(子公司及關係企業金流/票務/稅務)
Group’s triangular trade management.
8.品牌打假作業(平台申訴/存證信函/律師作業)
Combated counterfeit-brand goods.
9.公司公益活動規畫
Planed annual public benefit activities.
10.公司未來SDGs制定規劃大綱
Formulated the company’s outline of SDGs planning.
11.第二屆福委委員暨員工社團社長(含特約店福利洽談簽約)
Member of the 2nd Welfare Committee and leader of the employees club.

職務創造價值:
1.代理商關係維護
2.商品(品牌)教育
3.大陸法規及仿冒維權
4.天貓雙11/雙12業績突破以往
5.大陸社群媒體種草/推廣
6.配合單位查核維護公司信度
7.依據地區規劃特規商品組合及銷售
8.異業合作
9.擔任公司福委合作異業店家
10.協助公司制定股票上市後SDGs目標

機要秘書 

金鹿(海南)航空股份有限公司  

2016/6~2017/11
Shanghai, China

職務負責:

1.政府航線更換協調

    Coordinated in the arrangement of provincial and regional routes.

2.集團重要企業夥伴及公部門關係維護

    Itinerary arrangement and notification for General Manager and Deputy General Manager.

3.商務活動安排

   Arranged the guest reception and senior executive meal arrangement of the government.

4.商務客戶資料管理

   Organized and archived senior executive documents and electronic files, filed and organized business cards.

5.公司商務節日禮品規劃

    Arranged the planning and implementation of holiday gifts for the government and guests.

6.會議安排,製作會議記錄與佈達

   Participated in and make meeting minutes of supervisors, assisted in follow-up tracking and contact matters.

7.客戶服務專案時程追蹤管控

   Customer service record, tracking, case closing and review

8.協助副總辦公室文書處理(含費用申請與公文信件往來)

    Assisted the Deputy General Manager to process office affairs.

9.決策風險管控

    Completed the tasks assigned by the supervisor include inter-departmental communication.


職務創造亮點價值:

1.公司服務品質管理

2.協助高階主管處理繁瑣事務

3.客戶關係維護

4.商務公關人際處理

事務員  •  新北市政府環境保護局 

2015/1~2016/5 

職務負責:
1.市內機動車輛噪音主辦業務
Organizer of the interagency mobile noise project.
2.媒體議題新聞發布
Conducted project press conferences.
3.處裡人民陳情案
Handled petition cases.
4.立委及議員改善案件處理
Dealt with proposals from councilmen and legislators.
5.管理市內路邊稽查案
Organizer of roadside inspection
6.管理北區四市空氣品質專案會議
Planner of Taipei City-New Taipei City-Keelung City-Taoyuan City joint quarterly meetings.
7.年度業務新聞稿撰寫
Prepared annual project press release.
8.擬定年度車輛噪音考察項目(含警察局暑期青春專案)
Planed joint inspection projects (including the cooperation of summer youth campaign)
9.跨部會合作提案與報告
Proposed cross-industry cooperation projects.

職務執行亮點:
1.車輛稽查業務首創提案跨部會合作
2.為民服務獲得高度評價
3.完成委員與議員交辦事項
4.陳情案件處理
5.北北基桃聯合會議主持人

學歷

2011/9~2013/9 

臺北市立大學 

環境教育與資源所 

2008/9~2011/6 

私立元智大學 

社會學系 

技能


  • [CSR社會企業責任]

     1.企業永續與SDGs關聯性與標準

        Corporate sustainability and SDGs relevance and guidelines

     2.永續經濟&供應鏈

        Sustainable economy & Supply Chain

     3.永續行銷

        Sustainable marketing

     4.GRI標準

        GRI standard practice

     5.社會責任績效

        Social responsibility performance

     6.公司治理評鑑

        Corporate governance evaluation

    [公關專業認證]

     1.公共關係與媒體策略

        Public relations and media strategies

     2.媒體新聞稿

        Press releases

     3.危機處理

        Crisis management

     4.公關發言人

        Public relations spokesperson

     5.媒體公關提案

        Media pr proposal

語言


  • Chinese - Native
  • English - Well