CakeResume 找人才
最輕量、快速的招募方案，數百家企業的選擇
搜尋履歷，主動聯繫求職者，提升招募效率。
- 瀏覽所有搜尋結果
- 每日可無限次數開啟陌生對話
- 搜尋僅開放付費企業檢視的履歷
- 檢視使用者信箱 & 電話
職場能力評價定義
Bonnie Chen
Senior Customer Success Manager
Currently an experienced CS team lead at Ematic Solutions in TW. A MarTech enthusiast, well-knowledged in digital marketing solutions and email channel consulting. Skilled at ensuring the success of the customer by analyzing their performance data with an in depth report. Enjoy startups, and SaaS business with a fast growing pace.
Contact Details
- [email protected]
- [email protected]
- +886-922-887-389
Career Experience
Senior Customer Success / Team Lead
Customer Relationship management and team management. Lead enterprise project with MarTech stack concept. Consulting existing customer on the full marketing vision, matching them with the corresponding tools.
Customer Success Manager
Onboarding new customers and ensure the tools are running well. Customer business model study, helping them to achieve their goals by providing strategic advice and guidance. Using data to drive customer success, studying different business model and provide our insight.
Digital Marketing Manager
Giftpack, Inc. | 2017-2019
Lead holiday campaigns, earned 19% rev growth in Q4.
Facebook ads planning, email channel planning.
Content Marketing Lead
Giftpack, Inc. | 2017-2019
Designed the road map to grow Giftpack's social impact and brand image. Provided impressive brand stories to the operation team, enabling them to recruit over 80% of packers and partners.
Business Representative
Giftpack, Inc. | 2018-2019
Customer Service & UX Specialist
Giftpack, Inc. | 2017-2019
Marketing Freelancer
Yin-Chuan Organic | 2018
FB Ads consultancy.
Marketing Intern,
Jacker Clean | 2017
FB Ads / FB campaigns design / GA report / Cross-industry alliance.
Fairs & Incubator Experiences
- 2017 Global Startup Ecosystem - America - Digital Accelerator| NY
- 2018 Forbes 30 under 30 Exhibition| Buston, MA
- 2018 RISE | Hong Kong
- 2018 Plug and Play Tech Center - Incubator Program| Sunnyvale,CA
- 2018 Paris&Co - Landing Paris Program | Paris, France
Academic Credentials
Tamkang University / B.S., Business Administration Sep.2013 - June.2017
- Digital Marketing Skills:
- SEO, Facebook Ads Google Analytics
- Marketing tools:
- iterable, Segment, Adjust, OptiMonk, OneSignal, Mailchimp, Mailjet, Campaign Monitors, Klayviyo,
- Languages:
- Mandarin (native) English (fluent)
Bonnie Chen
Senior Customer Success Manager
Currently an experienced CS team lead at Ematic Solutions in TW. A MarTech enthusiast, well-knowledged in digital marketing solutions and email channel consulting. Skilled at ensuring the success of the customer by analyzing their performance data with an in depth report. Enjoy startups, and SaaS business with a fast growing pace.
Contact Details
- [email protected]
- [email protected]
- +886-922-887-389
Career Experience
Senior Customer Success / Team Lead
Customer Relationship management and team management. Lead enterprise project with MarTech stack concept. Consulting existing customer on the full marketing vision, matching them with the corresponding tools.
Customer Success Manager
Onboarding new customers and ensure the tools are running well. Customer business model study, helping them to achieve their goals by providing strategic advice and guidance. Using data to drive customer success, studying different business model and provide our insight.
Digital Marketing Manager
Giftpack, Inc. | 2017-2019
Lead holiday campaigns, earned 19% rev growth in Q4.
Facebook ads planning, email channel planning.
Content Marketing Lead
Giftpack, Inc. | 2017-2019
Designed the road map to grow Giftpack's social impact and brand image. Provided impressive brand stories to the operation team, enabling them to recruit over 80% of packers and partners.
Business Representative
Giftpack, Inc. | 2018-2019
Customer Service & UX Specialist
Giftpack, Inc. | 2017-2019
Marketing Freelancer
Yin-Chuan Organic | 2018
FB Ads consultancy.
Marketing Intern,
Jacker Clean | 2017
FB Ads / FB campaigns design / GA report / Cross-industry alliance.
Fairs & Incubator Experiences
- 2017 Global Startup Ecosystem - America - Digital Accelerator| NY
- 2018 Forbes 30 under 30 Exhibition| Buston, MA
- 2018 RISE | Hong Kong
- 2018 Plug and Play Tech Center - Incubator Program| Sunnyvale,CA
- 2018 Paris&Co - Landing Paris Program | Paris, France
Academic Credentials
Tamkang University / B.S., Business Administration Sep.2013 - June.2017
- Digital Marketing Skills:
- SEO, Facebook Ads Google Analytics
- Marketing tools:
- iterable, Segment, Adjust, OptiMonk, OneSignal, Mailchimp, Mailjet, Campaign Monitors, Klayviyo,
- Languages:
- Mandarin (native) English (fluent)