Li-Chia Cheng UX & Product Designer | 5 years of creating meaningful experiences through research-driven design I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users. After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech. My goal is to create digital experiences that

Hawaii Bachelor of Arts in International Cultural Studies Communications (Journalism / Media Production) Certificate of Digital Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on

Product Designer Portto Co., Ltd Aprpresent Planned and d esigned product interface. Analyzed u ser experience research and competitive product, explored product possibilities, and made product proposals. Established and maintained design systems. Tracked product user behavior, and proposal and discussion with the team. UI/UX Designer Codepulse Co., Ltd MarMarDesktop/mobile version ui design and ux research. Optimized the process of the design team, created design files and design systems. Designed and maintained Content Management System product. Analyzed u ser experience research. UI/UX Designer Inbound Asia

a wide range of job duties as well as strong organizational and problem– solving skills. I am able to multitask and meet deadlines, extreme attention to detail. Also work well in teams and independently. I am fluent in English, Mandarin, and Taiwanese. Experience Senior UI/UX Designer 元創科技有限公司 YC TECH | Taichung, Taiwan | November 2016 — February 2018 UI/UX Design— Human-Centered Design, UX Strategy, UX Research, Analyze, Wireframes, Prototype, Design, A/B Testing, Material Design, UI Motion Design, Zeplin, Adobe XD, Sketch, InVision, UxPin, Collaborate with

. Be in charge of the design of official websites, NFT minting campaign pages and related materials to maintain a consistent brand image and drive rapid user growth. JuneJanuary 2023 Design Lead • Nogle Limited Managed a team of between 5 and 10 designers with a range of skills including research, UX, UI and visual design. Assisted the team in conducting user research and analysis to gather insights and provide feedback necessary for design decisions. Established and optimized workflows to ensure smooth operations for four to six ongoing projects simultaneously. Established a team culture characterized by transparency

. • Provided mentorship and guidance to junior designers. Transitioned to the role of Senior Brand Designer due to structural and policy changes. Senior Brand Designe r | FebNov 2023 • Brand Design - Assistance in building brand guidelines for new crypto wallet app (ZONE Wallet) • Motion Graphic & Video Editing • UI/UX Design (Figma) • Market Research • Branding & Marketing • Design Management Streetscaper: Taiwan Freelance Cultural Researcher • Kantar Consulting SeptemberPresent Streetscapers observe, interpret and report on what’s shaping their marketplace, helping clients learn from the leading edge of culture and switch on growth. • Culture Research • Trend Observation Visual Designer (Freelance) • XChange

@gmail.com 技能 產品管理(PM) scrum 敏捷開發 時程規劃 競品分析 目標管理 向上溝通 使用者體驗(UX) UX laws 問卷設計 結構性訪談 User Research 其他(Other) guideline撰寫 wireframe繪製 mockup Prototype 繪圖工具 (Figma / Adobe XD) 工作經驗 2021/11 - 至今 |華廣生技股份有限公司 | UI / UX設計師 產品管理 - 專