Trainee Decision Scientist | Mu Sigma Business Solutions | Jul 2015 - Present

Helping the services vertical of the client decide the parts to repair and parts to scrap based on their estimated propensity to fail. This would help them save time and money spent on risky repairs and also salvage CSAT points that would've been lost due to unsatisfactory service experience

• Leading UK Food Retailer
• Store Operations:
• Food to Go Category stocking: 

Helping the operations team identify the ideal stores for their 'food to go' category of products and identifying the best products to be ranged in these sections. 

• Store operation hours optimization:

Helped the operations team identify the ideal operation hours for each store that led to an incremental reduction in operational costs with minimal effect on CSAT, revenue, and customer footfall

• Supply Chain Management:
  
• The tail of range identification:

Helped the supply chain team identify the products to derange in each store. This led to reduction in the product portfolio from over 4000 products to under 2000 products with a less than 1% loss of revenue

• Holiday period demand planning:

Helped the supply chain team identify the products that were likely to see increase in sales during holiday period and estimate the increased demand at a product - store - day level with a very high forecast accuracy

• Leading US based tech major
• Sales support:

Helped the sales support team identify the sales representatives that lead and lag in cross selling. Conducted surveys and identified actionable insights from each group and helped create a product recommendation framework to help them enhance their cross selling performance

Worked closely with the Asia Pacific services team to identify the drivers behind higher in warranty repairs in some countries. Used text mining algorithms to create data from customer support logs and helped the clients identify gaps in service methods across countries

• Marketing

Helped the marketing team quantify the impact of their print and radio campaigns on sales in different DMAs. Used these learnings to identify the best product to be advertized on catalogues and the right vehicle to market them with

Founder | Supreme Institute of Technical Education | April 2013 - November 2017

Started the company as a social initiative to help the underprivileged, undereducated workforce of Kerala find well-paid jobs within their domain of work. Started the company to help customers gain international standard certifications like Non- Destructive Testing (NDT), BGAS, CSWIP and NACE. Had a solid track record with over 90% of customers gaining accreditations. 

Marketing Manager | Law Pundits LLP | January 2015 - June 2015

Started off as an intern and rapidly grew to manage the marketing team of Law Pundits LLP, a leading international legal education startup. Gained great experience and exposure working directly with the CEO and managing a team of 5.

Intern | National Aluminium Corporation | June 2013 - August 2013

Interned at NALCO to learn about the operation of coal power plants

B.E (Hons.) Chemical Engineering | BITS Pilani Goa Campus | Aug'11 - May'15

CBSE Class 1 - 12 | Bhavan's Vidya Mandir, Girinagar