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On
4-6 years
6-10 years
10-15 years
More than 15 years
Past
Marketing Manager & Project Lead @MNA, The Management of New Arts. 牛耳藝術2022 ~ 2024
・
PM/產品經理/專案管理／行銷營運企劃
Within one month
I have successfully led teams to achieve goals, including a significant increase in marketing campaign performance by +250%, a 53.6% increase in Instagram engagement within a month, and the addition of 1,000 fans in a single day through on-site events. Skills Project planning and management Data analysis and optimization Certificate Google analysis Google ads IELTS: 7.5 Language Chinese (Native) English (Advanced level) 工作經歷 Marketing Manager & Project Lead • The Management of New Arts. MayMarchLed a dynamic team of 6 professionals in marketing and design, fostering collaboration and successfully launched
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Leeds, United Kingdom
・
Advertising and Marketing
Past
營業資深主任 @忠泰集團商場事業2024 ~ Present
・
專案管理、採購/商品管理、事業開發、文案撰寫
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Goldsmiths, University of London
・
Creative and Cultural Entrepreneurship (創意與文化創業)
Offline
Offline
Consultant ll @EY2023 ~ Present
・
Consultant
Within two months
troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows. Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices. Contributed to efficiency by creating SNMP OID classification records. Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations. Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard. Worked on 3 C's in CMDB mean which are required to
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Birla Institute of Technology and Science, Pilani
・
Computer Science
Director of Product Management @Data System Image Inc.2022 ~ Present
・
Senior Product Manager, Product Director
Within one month
control protocol conversions. (Modbus, profibus, etc...) Designed the MFC software interface. Planed the SPS Automation Exhibition in Nuremberg, Germany. Education National Taiwan University of Science and Technology Master's degree Computer Science and InformationNational Taiwan University of Science and Technology Bachelor's degree Computer Science and InformationSkills Language Data Analysis Marketing Strategy Strategic planning Team Leadership Resource Management Project Management Document Management Go-to-Market strategy New Business Development CRM(Customer Relationship Management) Product Development Product Marketing Time Management Team Leadership MS Word MS PowerPoint MS Project MS Visio MS Ex...
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Taiwan University of Science and Technology
・
Master's degree Computer Science and InformationProject Manager @Ca Shin Network2020 ~ 2022
・
Project Manager
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chung Cheng Institute of Technology, NDU
・
Computer Science
CEO of Big Data Developer, LLC
More than one year
Luke Lonergan Luke Lonergan is a Big Data Expert and successful businessman who provide the help in financial, risk and facilities management, database design and business intelligence. CEO of Big Data Developer, LLC california, US [email protected] Skills Cloud Computing Cloud computing is the on-demand delivery of compute power, database storage, applications, and other IT resources through a cloud services platform via the internet with pay-as-you-go pricing. Product Management Product management is an organizational lifecycle function within a company dealing with the planning, forecasting, and production, or marketing of a product
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Sales Management Executive - Global Private Banking and Transformation @HSBC2022 ~ Present
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within two months
Employed
Full-time / Interested in working remotely
6-10 years
Hult International Business School
・
Business Analysis
Software Engineer @Harbinger Group2018 ~ 2020
・
Associate Tech Lead
Within three months
Manoj Jadhav Workato Pro Certified | Automation Expert | Implementation Specialist | Solution Consultant Pune, Maharashtra, India Mobile:I am an Associate Tech Lead with extensive experience in Workato and a proven track record of delivering high-quality solutions. With 6+ years of overall experience and 5+ years of experience in Harbinger Systems, I have developed a deep understanding of automation, database management, data analysis, and software development. In addition to my Workato expertise, I have worked with a range of other technologies, including Python, ReactJS, CSS and Visual FoxPro which have enhanced my versatility as a Lead.
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Sant Gadge Baba Amravati University, Amravati
・
Information Technology
Past
Customer Success: Strategic Accounts and Escalations @Zendesk2022 ~ 2023
・
Strategic Customer Success
Within six months
Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 | Boston, MA As a member of the Customer Experience (CX) and Insights Leadership Team, I had full responsibility for the design, implementation and management of the Global Risk Management, Strategic Escalations and Governance programs. Designed, implemented, and managed Global Risk Management, Strategic Escalations, and Governance programs, emphasizing operational excellence. Pioneered the "Account Save and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with leadership of
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
・
Mastering Design Thinking
Costing Supervisor @PT Sanghiang Perkasa (Kalbe Nutritionals)2023 ~ Present
・
Senior Cost Accountant
Within six months
Riki Dwi Prasetyo I am working in PT Sanghiang Perkasa (Kalbe Nutritionals) as Costing Supervisor. I graduated form IST AKPRIND Yogyakarta majoring in Statistics. When I on college, I active in Organization such as Satmabhara and Himatika. I got high interest in Cost Accountant, System Analyst and Data Analyst. I am Hardworker, Fast Learner, Discipline, have Analytical Thinking and able to work individually or teamwork Bekasi City, West Java, Indonesia Skills Software Microsoft Excel SAP HANA Oracle Fusion CLoud Oracle EBS R12 Technical Skills Cost Accounting Inventory Management Data Analysis Languages Bahasa English Working Experience Costing
Employed
Full-time / Interested in working remotely
4-6 years
IST AKPRIND YOGYAKARTA
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Within two months
ServiceNow ITSM | CSA, CAD Certified | ITOM | HRSD | Custom Application | Agent Workspace
EY
・
2023 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Software Engineer
Fields of Employment
Software, SaaS / Cloud Services
Work experience
4-6 years
Management
Skills
Languages
English
・
Fluent
Hindi
・
Fluent
Job search preferences
Positions
Consultant
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Birla Institute of Technology and Science, Pilani
Major
Computer Science
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent
Harshit Jamwal
5+ years of Service-now Developer experience in Service-now framework and Agile
software development with ITSM, HRSD, ITOM, process with strong knowledge of ITIL
framework and SDLC.
Work Experience
Consultant ll • Ernst & Young LLP
Project 1: Anheuser-Busch InBev
July 2013 - Jan 2024
Description:
- Implemented End-to-end ServiceNow Discovery to streamline IT infrastructure management and enhance operational efficiency.
- Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments.
- Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure.
- Experienced in analysing Discovery results to maintain accurate CMDB records.
- Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities.
- Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.
- Demonstrated ability to troubleshoot and resolve complex issues related to ServiceNow Discovery implementation, ensuring seamless integration with existing systems and workflows.
- Streamlined on-premises operations by spearheading the discovery of network, Windows, Linux, firewall, and storage devices.
- Contributed to efficiency by creating SNMP OID classification records.
- Implemented a comprehensive Configuration Management Database (CMDB) health dashboard to monitor and analyze the status and performance of IT assets and configurations.
- Configured Health Inclusion rules for Required, Recommended, Staleness, Duplicate & Orphan to filter the CIs included in the dashboard.
- Worked on 3 C's in CMDB mean which are required to monitor the Health of CMDB data.
- Completeness - Used the recommended and required metrics to ensure that the Configuration Items (CIs) are populated with necessary data.
- Correctness - By checking the duplicates, orphans, and staleness metrics, made sure that the CMDB CIs are up-to-date and accurate with minimal to no duplicates.
- Compliance - Used the audit metrics to make CMDB CIs are configured as expected and meeting the desired state expectations.
Project 1: AstraZeneca
Feb 2024 - Present
Description:
- Worked on creating to End-to-end process flow of Vendor Onboarding.
- Work on creating Questionnaire Templates for the Vendor Contacts.
- Worked with Database views to create reports to be published on Dashboard.
Senior Software Engineer • Wipro
Project 1: Electronic Arts
July 2018 - June 2023
Description:
- Experience in all phases of Software Development Life Cycle SDLC, quality management systems and project life cycle processes on ServiceNow platform as both Developer and Administrator. Strong understanding of ITIL V3.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale Service Now implementations.
- Experience in Installation and Configuration of ITSM in Service-Now. In-depth knowledge of the technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management, Reporting and Integration.
- ServiceNow applications implemented: Incident, Problem, Change, third-party integrations
- Worked on rest messages to send output messages to the endpoint.
- Develop necessary development documentation as needed e.g. technical design, developer notes, etc. Performs core configuration tasks including system policies, business rules and client scripts.
- Creates Workflow activities and approvals. Implement new workflows that use a variety of activities to understand how records are generated from workflows.
- Use Administration of common platform applications: Knowledge Base, Service Catalog, Workflows, SLAs, Reporting etc.
- Core Application Administration: Policies Interactions, Application Security, Events, Notifications, ACLS.
- Platform security: Knowledge of working with ACL scripts. Managing client scripts, UI policies, UI actions and Data policies.
- Moving data in and out of an instance using data sources, import sets and transform maps and also auto importing data into service now.
- Defining Service Level Agreements SLAs, notifications, and reports.
- Upgrades: Actively participated thrice in the Upgrade process and have strong knowledge.
- Scripting: Working knowledge of ServiceNow scripting(Intermediate) Leads the design, development, and maintenance of the ServiceNow HRSD platform to ensure that users are being supported in meeting their business needs.
- Working knowledge of HR Services, HR case management, Response Template Configuration, HR Assignment rules and HR Lookup rules.
- Experience in creating end-to-end HR Lifecycle events, Activity sets for NewHire Onboarding. Creating HR Mailboxes, and Mailbox exception rules for validation of the creation of cases.
- Creating HR User Criteria to access Record producers. End-to-end implementation of COE Security configuration rules.
- Experience in building Custom scoped applications single-handedly.
Certifications
Certified System Administrator
Certified Application Developer
Education
2019 - 2022
Birla Institute of Technology and Science, Pilani
Computer Science
2014 - 2017
Government College Dharamshala
Computer Science
Skills
- ITSM
- HRSD
- ITOM
- Custom Application Development
- VRM
Languages
- English — Fluent
- Hindi — Fluent