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职场能力评价定义
Heather Bennett-Young
Secretary, File clerk, Customer service representative
[email protected]
601 W. Washington Ave
McAlester, Ok.
74501
Heather Bennett-Young
Heather Bennett is a dedicated conductor of all things secretarial, clerical, and customer service-related. With more than five combined years experience in these fields, she has a strong background in communication both face to face and via telecommunications, as well as various computer programs, filing systems, multi line telephones, copy/scan/and fax machines, resolving customer concerns, and organization. Methodical and attentive, she is a self-starter who can guide those around her to thorough completion of all daily tasks in a positive and timely manner.
Skills
Heather Bennett is an effective manager, communicator, and self-starter, specializing in all things secretarial, clerical, administrative, and customer service-related. Attentive and Methodical, she is able to ensure all daily tasks are completed in a timely manner and organizational standards are kept at a high. Her five years combined experience in these fields, bolstered by her strong work ethic, attention to detail, substantial customer service background, and never-quit mentality make her an asset to any team.
Work Experience
Food Distribution Center, October 2018 - Present
Choctaw Nation “Job for A day” program. Performing this job while seeking permanent employment elsewhere, as this is a temporary job program.
Executive Assistant, 2014 - 2015
Assistant to independent oilfield consultant. Handled book keeping, scheduling, filing, organization of paper work, mail, emails, and a plethora of other secretarial tasks.
Mail room Clerk, Works and Lentz lawfirm, 2013 - 2014
Front Desk Clerk, Highway Inn Express, 2012 - 2013
Front desk clerk. Duties included the filling out and proper input of paper file folios, coordinating computer records to folios, check-ins and check-outs within computer system, bright and friendly customer service, multi-line telephone, resolving customer concerns, coordinating housekeeping staff to immediate need areas, check-ins with maintenance staff as needed, making reservations for personal and conference rooms, tracking down lost items, etc.
Sales Associate, Fenton Nissan, 2011 - 2012
Associate, Family Video, 2011
Associate. Handled alphabetization of dvd movies, placing returns on shelves in correct order, operating front counter and check outs, computer, telephone, candy and popcorn sales, running of promotions, cheerful customer service, vacuuming, window washing, bathroom cleanings, and other duties as assigned.
Cashier, Walmart, 2010
Cashier. Responsible for the timely running of cash resister, scanning, handling, and bagging of items, bright customer service, collecting and restocking returns, cleaning of personal work area, etc.
Caregiver, in home, 2008 - 2010
Caregiver. Acted as the primary caregiver to my great-grandmother while she was between home health nurses. Handled grocery shopping, meal preparation, house cleaning and laundry, as well as personal care to her. Helping her dress, bathe, eat, fix her hair and brush her teeth, etc. she was a wonderful human being, and I am honored to have had time with her in this way.
Assistant Dance Teacher, Excalibur Dance Studio, 2007 - 2009
Assistant dance teacher. Worked alongside head of dance studio, teaching dance to girls in various classes aged three to eleven. Classes taught include: jazz, tap, ballet, hip-hop, and contemporary. Performed this job initially to help fund the cost of my own dance tuition while a high school student, but continued because I fell in love with the position.
Education
Lakewood Christian High School, 2008 -2010
Due to unforeseen complications, I stopped attending high school at the end of my junior year to pursue GED that May, and first year of college in the fall, rather than having a senior year in high school.
McAlester Adult Education, 2010
Eastern Oklahoma State College, 2010 - 2012
General studies pursued, degree not yet complete.
Future Education
I have future plans to finish my associates and continue my education at least to the bachelor's level, but hopefully all the way to the master's level as soon as life circumstances allow me to return to school.
Please note that during the sizeable gap in my employment history (from 2015 to 2018) I had the opportunity to be a stay at home mother to my two wonderful girls aged two and four, it was a beautiful time that I am blessed to have had. I am now back in the workforce on a long-term basis, and am currently working with Choctaw Nation at the food distribution center until proper, permanent employment becomes available to me. Thank you for your consideration.
Heather Bennett-Young
Secretary, File clerk, Customer service representative
[email protected]
601 W. Washington Ave
McAlester, Ok.
74501
Heather Bennett-Young
Heather Bennett is a dedicated conductor of all things secretarial, clerical, and customer service-related. With more than five combined years experience in these fields, she has a strong background in communication both face to face and via telecommunications, as well as various computer programs, filing systems, multi line telephones, copy/scan/and fax machines, resolving customer concerns, and organization. Methodical and attentive, she is a self-starter who can guide those around her to thorough completion of all daily tasks in a positive and timely manner.
Skills
Heather Bennett is an effective manager, communicator, and self-starter, specializing in all things secretarial, clerical, administrative, and customer service-related. Attentive and Methodical, she is able to ensure all daily tasks are completed in a timely manner and organizational standards are kept at a high. Her five years combined experience in these fields, bolstered by her strong work ethic, attention to detail, substantial customer service background, and never-quit mentality make her an asset to any team.
Work Experience
Food Distribution Center, October 2018 - Present
Choctaw Nation “Job for A day” program. Performing this job while seeking permanent employment elsewhere, as this is a temporary job program.
Executive Assistant, 2014 - 2015
Assistant to independent oilfield consultant. Handled book keeping, scheduling, filing, organization of paper work, mail, emails, and a plethora of other secretarial tasks.
Mail room Clerk, Works and Lentz lawfirm, 2013 - 2014
Front Desk Clerk, Highway Inn Express, 2012 - 2013
Front desk clerk. Duties included the filling out and proper input of paper file folios, coordinating computer records to folios, check-ins and check-outs within computer system, bright and friendly customer service, multi-line telephone, resolving customer concerns, coordinating housekeeping staff to immediate need areas, check-ins with maintenance staff as needed, making reservations for personal and conference rooms, tracking down lost items, etc.
Sales Associate, Fenton Nissan, 2011 - 2012
Associate, Family Video, 2011
Associate. Handled alphabetization of dvd movies, placing returns on shelves in correct order, operating front counter and check outs, computer, telephone, candy and popcorn sales, running of promotions, cheerful customer service, vacuuming, window washing, bathroom cleanings, and other duties as assigned.
Cashier, Walmart, 2010
Cashier. Responsible for the timely running of cash resister, scanning, handling, and bagging of items, bright customer service, collecting and restocking returns, cleaning of personal work area, etc.
Caregiver, in home, 2008 - 2010
Caregiver. Acted as the primary caregiver to my great-grandmother while she was between home health nurses. Handled grocery shopping, meal preparation, house cleaning and laundry, as well as personal care to her. Helping her dress, bathe, eat, fix her hair and brush her teeth, etc. she was a wonderful human being, and I am honored to have had time with her in this way.
Assistant Dance Teacher, Excalibur Dance Studio, 2007 - 2009
Assistant dance teacher. Worked alongside head of dance studio, teaching dance to girls in various classes aged three to eleven. Classes taught include: jazz, tap, ballet, hip-hop, and contemporary. Performed this job initially to help fund the cost of my own dance tuition while a high school student, but continued because I fell in love with the position.
Education
Lakewood Christian High School, 2008 -2010
Due to unforeseen complications, I stopped attending high school at the end of my junior year to pursue GED that May, and first year of college in the fall, rather than having a senior year in high school.
McAlester Adult Education, 2010
Eastern Oklahoma State College, 2010 - 2012
General studies pursued, degree not yet complete.
Future Education
I have future plans to finish my associates and continue my education at least to the bachelor's level, but hopefully all the way to the master's level as soon as life circumstances allow me to return to school.
Please note that during the sizeable gap in my employment history (from 2015 to 2018) I had the opportunity to be a stay at home mother to my two wonderful girls aged two and four, it was a beautiful time that I am blessed to have had. I am now back in the workforce on a long-term basis, and am currently working with Choctaw Nation at the food distribution center until proper, permanent employment becomes available to me. Thank you for your consideration.