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4-6 years
6-10 years
10-15 years
More than 15 years
Caterer @Str8 Soul HomeCooking & Catering2019 ~ 2021
・
More than one year
PHILLIP MANUEL| [email protected] Philadelphia, PA, USA Maximize my team leading experience in a challenging environment, guiding by example and utilizing vast experience in directing a team towards its objective within the deadlines and thus achieving the corporate goals. WORK EXPERIENCE Caterer • Str8 Soul HomeCooking & Catering NovemberJuly 2021 Preparing and storing food safety before and during events . Setting up all tables and food service areas with chairs, linens and dishes. Serving food to guests at events. Cleaning up and tearing down the dining area by removing all tableware, linens, garbage and
Full-time / Interested in working remotely
6-10 years
Community College of Allegheny County
・
Consumer Economics
Senior Customer Service Representative @Amber Group - Amber Crypto Taipei, Taiwan2020 ~ Present
・
Customer Service Specialist
More than one year
Peter Chien I am a dedicated worker with a strong work ethic. Detail-oriented with excellent organizational skills is what sets me apart from other candidates. HIGHLIGHTS: • Advanced proficiency in Microsoft Office and web-based platforms • Positive nature; excellent team player but also a competent and independent worker • Excellent communication skills – written, verbal, and electronic in Mandarin and English • Accustomed to working in a fast-paced, high-pressure work environment; able to maintain a calm, positive attitude and enthusiasm regardless of circumstance • A persistent problem solver and critical thinker Technical Skill Set: • I am familiar with HTML, SQL
Employed
Full-time / Interested in working remotely
6-10 years
Capilano University - Vancouver, Canada
・
Bachelor of Business Administration BBA
Past
Head Product Operation Manager - GAMES, Southeast Asia @OPPO Indonesia2021 ~ Present
・
Project Manager, Product Operations, Product Support, Program Manager
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
BINUS University
・
Computer ScienceProduct Test Engineer @Realtek Semiconductor Corp.2021 ~ Present
・
工程師
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立聯合大學 National United University
・
Department of Electro-Optical EngineeringAssistant Account Manager @KKTV2022 ~ Present
・
數據分析、行銷研究、營運管理
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
・
藝術跨域研究所
軟體工程師 @Wistron NeWeb Corporation 啟碁科技股份有限公司2023 ~ 2023
・
軟體工程師
Within two months
Developed a demo application to demonstrate the new RIL call flow, handling RIL requests and responses effectively. Implemented TTY modes (FULL, HCO, VCO, OFF) on Qualcomm SA525M, improving accessibility for users with hearing or speech impairments. Conducted device and software maintenance, including regular version checks and updates, to ensure optimal performance. Web Master CCU Office of Information and Technology***.** (MayPresent)* Managed the dormitory network traffic through Cacti, ensuring efficient network usage for all residents. Maintained the Content Management System of CCU VACS, ensuring timely updates and efficient operation. Designed and implem...
Studying
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立中正大學(National Chung Cheng University)
・
Computer Science and Information Engineering
Equipment Engineer leader @日月光半導體製造股份有限公司2018 ~ Present
・
Technical PM
Within one month
for Tilted Plate on Coating Hot Plate. Early Warning System to Prevent Wafer Fragmentation: Sensors are installed at three specific locations on the hot plate to detect fragments. If the Robot Paddle fails to place the wafer precisely on these points, triggering an alarm mechanism, the machine halts operation immediately and automatically dispatches for maintenance, reducing the probability of wafer fragmentation in the hot plate by 80%. (Cost Control) Photoresist Flow Reduction Improvement. To save on photoresist costs, the spraying flow rate of photoresist required for each wafer operation was reduced from 4.5g to
Employed
Full-time / Interested in working remotely
4-6 years
National Cheng Kung University
・
工程科學系
Process Expert @Siemens2023 ~ Present
・
HR operation Specialist
Within one year
Vishnudas V.H HR Professional Bengaluru, Karnataka, India Astute and exceptionally dedicated professional with 5 years of experience in Human resources management Operations. Equipped with a solid commitment to providing high- quality support to the management for consistent growth and development of human resources of diverse companies. Maintaining critical information and practice of collecting, organizing and retaining employee data. Work Experience Process Expert (Workday) • Siemens FebruaryPresent •Hands-on experience in using the tool like Workday, C-Ontact and ServiceNow, UiPath studio. •Hands-on experience in Hire to Retire Services. •Day-to-day operational tasks
Employed
Full-time / Interested in working remotely
4-6 years
Dhanalakshmi Srinivasan Engg college
・
Human resource
Product Guide @Arc’Teryx2019 ~ 2020
・
資深工程師
Within one year
innovation of Micrfo-LED - Plan and test Demo for vehicular automatic display - Familiar with various manufacturing process included Photolithography and Etching Product Guide • Arc’Teryx 六月一月Responded to teach customers using Arcteryx product of waterproof ondoor. -Assisted customers to solve issue in warranty. Section Manager • Lextar Electronics 三月六月Supervision of light-bar design team that included four staff members - Planed and directed all phases of team operations - Coordinated SMT process in the factory - Explored new customers such as Osram, Acuity and Cooledge (companies that use light products) Senior Eng...
Employed
Full-time / Not interested in working remotely
6-10 years
Gerystone
・
Business communication
Offline
Offline
Past
IT Assistance Manager @Yanmar Diesel Indonesia2022 ~ 2022
・
IT Manager
Within one year
administration Responsible for purchasing animation devices or software Making SOP for users regarding the use of existing licenses in the Jtoonarea. Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Installed and set up applications for clients, including anti-virus software and the Microsoft office. Provided clear and concise step-by-step technical support to guide clients. Helped customers set up new systems, applications and software. Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues. Used remote access to navigate and link to customer computers
Unemployed
Full-time / Interested in working remotely
More than 15 years
Bina Nusantara University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one year
IT Assistance Manager
Yanmar Diesel Indonesia
・
2022 ~ 2022
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Project / Product Management, Technical Manager, Technical Support
Fields of Employment
Work experience
More than 15 years
Management
Skills
Languages
English
・
Fluent
Job search preferences
Positions
IT Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Bina Nusantara University
Major
Information System
Ibnu Fajar Alam
I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
South Tangerang City, Banten, Indonesia Ibnu Fajar
+6287877368383 [email protected]
Work experience
Juli 2022 - Desember 2022
IT Assistance Manager
Yanmar Diesel Indonesia
- Responsible for all IT problems in the Yadin area
- Responsible for network devices and servers.
- Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software
- Creating a SOP for users regarding the use of existing licenses.
- Training and socialization about regulations and new features for IT for all employees
- In charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company
- Achieved management objectives, consistently hitting deadlines and performance targets.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Supporting VVIP Users for all problems in IT ( Board of Directors, President director)
November 2021 - April 2022
IT Suport Specialist
Jtoon Animation
- Responsible for all IT problems in the Jtoon area
- Responsible for network devices, servers
- Responsible for taking care of software license administration
- Responsible for purchasing animation devices or software
- Making SOP for users regarding the use of existing licenses in the Jtoonarea.
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Installed and set up applications for clients, including anti-virus software and the Microsoft office.
- Provided clear and concise step-by-step technical support to guide clients.
- Helped customers set up new systems, applications and software.
- Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
- Used remote access to navigate and link to customer computers.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- Configured networks to meet performance requirements.
- Updated software for new functionality and improved security.
- Upgraded hardware promptly to minimise service disruptions.
- Installed new hardware and software to meet system specifications and user needs.
- Backed up servers regularly to reduce data loss.
- Set up new workstations for users with proper cables, equipment and software.
- Monitored computer system performance and intervened in identified problems.
- Educated service users on new software updates and system capabilities.
June 2020 - November 2021
IT Incharge Operation Supervisor
Lulu Supermarket
- Responsible for IT problems in the store
- Creating a store development report for the management
- Responsible for the server and network equipment, POS,PABX, IP Phone, PC, Printer in the store (Cimone).
- Responsible for the performance of IT Engineer at Brach Cimone
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
- Provided clear and concise step-by-step technical support to guide clients.
- Participate in in-person meetings with customers to assess and diagnose hardware problems.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- kept computer hardware in excellent working condition through regular maintenance and inspections.
- Integrated primary computer systems and peripheral devices operations to complete accurate, on-time work.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Documented repairs in a log book to enable tracking history and maintain accurate records.
- Monitored performance and speed of the desktop to establish a strong infrastructure.
- Helped customers set up new systems, applications and software.
August 2014 - September 2019
IT Senior Store Support
Hero Supermarket
- Responsible for opening the Newstore (Infrastructure)
- Responsible for all problems in the IT field in the store
- Supervising the IT performance in the store to improve if it cannot get directly to the store
- Create SOP regarding new IT devices
- Lead technical teams, for example, deliver helpful, knowledgeable advice and resolve issues quickly and accurately.
- Completed software and system updates within deadlines to maintain efficient, productive service provisions.
Febuary 2012 - June 2014
IT Technical Support VVIP
Harita Minning
- Handle IT problems in the area,
- Support all Problem IT for VVIP User ( Owner, GM, and Manager)
- Submit technical advice to VVIP users regarding IT problems that often arise
- Followed user guides and technical manuals to complete skilled repairs.
- Updated software for new functionality and improved security.
- Set up new workstations for users with proper cables, equipment and software.
- Create new users at domain server
- Conducted tactical troubleshooting to identify faults.
- Installed new hardware and software to meet system specifications and user needs.
- Kept detailed records of new installations and related licenses.
- Backed up servers regularly to reduce data loss.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
November 2010 - Desember 2011
IT Field Support
United Tractor ( Project AGIT)
- In charge of the migration project from computers (Windows xp) to Lenovo products (Windows 7)
- create standard installation for PCs and notebooks during projects.
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
- Configured software and functions following specifications to optimise operations.
- Scheduled upgrades and regular maintenance to manage wear and tear of machinery and equipment.
- Assessed hardware, mouse and keyboards to verify performance.
- Updated and modified software to maximise capability, enhance functionality and deliver speedy outcomes.
November 2007 - November 2010
Data Center Operation
Astra International ( Project AGIT)
- Monitoring all servers and networks 24/7 at Astra
- International Headquarters
- Download all data transactions from all branches in Indonesia and backup to tape backup
- Monitoring DRC for all problems
- In case we have a problem, we must report to the second layer support, supervising all IT support all branch in Indonesia.
- Tracked local network to avoid bottlenecks and disruptions and optimise performance.
- Followed job instructions for setting up new jobs according to specifications.
- Monitored operating systems to detect and correct failures and performance issues.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
Education
Bina Nusantara University
Magister Management System Information
2018 - 2020
Bina Nusantara University
Computerized Accounting
2001 - 2007
Skill
Project Manager Team Leadership Network Installation and Management IT Service Management IT Operations Troubleshooting Hardware and Software Problems Support Services Firewall Management Security Administration Technical Support
Languange
English — Advance
Ibnu Fajar Alam
I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
South Tangerang City, Banten, Indonesia Ibnu Fajar
+6287877368383 [email protected]
Work experience
Juli 2022 - Desember 2022
IT Assistance Manager
Yanmar Diesel Indonesia
- Responsible for all IT problems in the Yadin area
- Responsible for network devices and servers.
- Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software
- Creating a SOP for users regarding the use of existing licenses.
- Training and socialization about regulations and new features for IT for all employees
- In charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company
- Achieved management objectives, consistently hitting deadlines and performance targets.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Supporting VVIP Users for all problems in IT ( Board of Directors, President director)
November 2021 - April 2022
IT Suport Specialist
Jtoon Animation
- Responsible for all IT problems in the Jtoon area
- Responsible for network devices, servers
- Responsible for taking care of software license administration
- Responsible for purchasing animation devices or software
- Making SOP for users regarding the use of existing licenses in the Jtoonarea.
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Installed and set up applications for clients, including anti-virus software and the Microsoft office.
- Provided clear and concise step-by-step technical support to guide clients.
- Helped customers set up new systems, applications and software.
- Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
- Used remote access to navigate and link to customer computers.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- Configured networks to meet performance requirements.
- Updated software for new functionality and improved security.
- Upgraded hardware promptly to minimise service disruptions.
- Installed new hardware and software to meet system specifications and user needs.
- Backed up servers regularly to reduce data loss.
- Set up new workstations for users with proper cables, equipment and software.
- Monitored computer system performance and intervened in identified problems.
- Educated service users on new software updates and system capabilities.
June 2020 - November 2021
IT Incharge Operation Supervisor
Lulu Supermarket
- Responsible for IT problems in the store
- Creating a store development report for the management
- Responsible for the server and network equipment, POS,PABX, IP Phone, PC, Printer in the store (Cimone).
- Responsible for the performance of IT Engineer at Brach Cimone
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
- Provided clear and concise step-by-step technical support to guide clients.
- Participate in in-person meetings with customers to assess and diagnose hardware problems.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- kept computer hardware in excellent working condition through regular maintenance and inspections.
- Integrated primary computer systems and peripheral devices operations to complete accurate, on-time work.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Documented repairs in a log book to enable tracking history and maintain accurate records.
- Monitored performance and speed of the desktop to establish a strong infrastructure.
- Helped customers set up new systems, applications and software.
August 2014 - September 2019
IT Senior Store Support
Hero Supermarket
- Responsible for opening the Newstore (Infrastructure)
- Responsible for all problems in the IT field in the store
- Supervising the IT performance in the store to improve if it cannot get directly to the store
- Create SOP regarding new IT devices
- Lead technical teams, for example, deliver helpful, knowledgeable advice and resolve issues quickly and accurately.
- Completed software and system updates within deadlines to maintain efficient, productive service provisions.
Febuary 2012 - June 2014
IT Technical Support VVIP
Harita Minning
- Handle IT problems in the area,
- Support all Problem IT for VVIP User ( Owner, GM, and Manager)
- Submit technical advice to VVIP users regarding IT problems that often arise
- Followed user guides and technical manuals to complete skilled repairs.
- Updated software for new functionality and improved security.
- Set up new workstations for users with proper cables, equipment and software.
- Create new users at domain server
- Conducted tactical troubleshooting to identify faults.
- Installed new hardware and software to meet system specifications and user needs.
- Kept detailed records of new installations and related licenses.
- Backed up servers regularly to reduce data loss.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
November 2010 - Desember 2011
IT Field Support
United Tractor ( Project AGIT)
- In charge of the migration project from computers (Windows xp) to Lenovo products (Windows 7)
- create standard installation for PCs and notebooks during projects.
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
- Configured software and functions following specifications to optimise operations.
- Scheduled upgrades and regular maintenance to manage wear and tear of machinery and equipment.
- Assessed hardware, mouse and keyboards to verify performance.
- Updated and modified software to maximise capability, enhance functionality and deliver speedy outcomes.
November 2007 - November 2010
Data Center Operation
Astra International ( Project AGIT)
- Monitoring all servers and networks 24/7 at Astra
- International Headquarters
- Download all data transactions from all branches in Indonesia and backup to tape backup
- Monitoring DRC for all problems
- In case we have a problem, we must report to the second layer support, supervising all IT support all branch in Indonesia.
- Tracked local network to avoid bottlenecks and disruptions and optimise performance.
- Followed job instructions for setting up new jobs according to specifications.
- Monitored operating systems to detect and correct failures and performance issues.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
Education
Bina Nusantara University
Magister Management System Information
2018 - 2020
Bina Nusantara University
Computerized Accounting
2001 - 2007
Skill
Project Manager Team Leadership Network Installation and Management IT Service Management IT Operations Troubleshooting Hardware and Software Problems Support Services Firewall Management Security Administration Technical Support
Languange
English — Advance