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On
4-6 years
6-10 years
10-15 years
More than 15 years
Executive @Nirvana Asia Group2022 ~ Present
・
INSURANCE AGENT
Within three months
6-10 years
MONASH UNIVERSITY MALAYSIA
・
BACHELOR IN BUSINESS AND COMMERCE, Accountancy and Finance
Supervisor visual merchandiser @PT. Fast Retailing Indonesia2018 ~ Present
・
Within one year
Pengalaman Kerja Agus purwanto - like to socialize - open minded - team work and leader ship - extrovert West Jakarta, Kebonjeruk, West Jakarta City, Jakarta, Indonesia FebruariPresent Supervisor visual merchandiser PT. Fast Retailing Indonesia - customer service on the shop floor - manage display and visual presentation as well and makesure follow company guideline - order and handle marketing asset for store needed - follow company direction every week about shop floor - plan layout and display for new item upcoming - record sales progres for plan we Made it before - share product knowledge also company campaign to all member and make sure understand about it Pendidikan SMK
Employed
Full-time / Interested in working remotely
4-6 years
Universitas Mercu Buana
・
Ilmu komunikasi
Past
Customer Service @Rex Indonesia2019 ~ 2022
・
Customer Service
More than one year
Apid Saputra Job Title I have a friendly personality, have good communication skills, socialize, and have a strong motivation to work. Jakarta, Indonesia Work Experience DesemberJanuari 2022 Customer Service Rex Indonesia help answer questions and resolve customer complaints via voice or email related to product package shipments. in addition to managing field operations in picking up packages JuniSeptember 2019 Analys Warehouse PT Shopee Indonesia check the condition of the goods or products stored in the warehouse and check the purchase of customer goods through the WMS system (warehouse management system) NovemberApril 2018 Frontlainer Grab Indonesia communicate directly with
Unemployed
Full-time / Interested in working remotely
6-10 years
SMK Pembangunan Jakarta
・
administrationMarketing Director
More than one year
to determine product-market fit and ensure we had a complete and differentiated solution. Enabled sales reps with expansion strategies, persuasive pitches, buyer personas, battle cards, and other playbook materials to increase acquisition, retention, and revenue goals. Created compelling value propositions, messaging frameworks, collateral and content that were socialized throughout the organization and used in integrated marketing strategies and campaigns. Created and trained sales reps on an effective ROI model for use with prospects and customers, increasing win rates as high as 80% for consistent users of the solution. Established a customer adoption model based on
Full-time / Interested in working remotely
More than 15 years
Pepperdine University
・
Education
Senior HR Executive @Cosmic Indonesia2023 ~ Present
・
Human Resources
Within one month
Laws Languages Indonesia — Native English — Conversational Working Experiences Senior HR Executive (Contract Based) Cosmic Indonesia • NovemberPresent Responsible for submitting PP for several legal entities/ companies Drafting the NDA and PP aligns with our Employees Manual then consulting with our Legal and Compliance teams Supervising the HRIS system (Sunfish) and socializing with all employees for the customization module on HRIS that goes Live Responsible for checking and approving reimbursement and general expenses of Indonesia employees End-to-end recruitment process Maintaining employment contracts of employees (PKWT/PKWTT) Onboarding new joiners (all countries) then preparing Induction Programs (Physical and Vessel
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Katolik Soegijapranata
・
Bachelor's of Psychology
Past
Director of Business Development @Groundhog Technologies Inc.2024 ~ Present
・
business development director商業發展總監/企劃總監/數位行銷總監/產品營運總監/商業發展
Within one month
to suffice demand requirements on Exchange, including Display, Video, Native, DOOH. # Continue to extend the overall role and strategic planning to APAC region, including HK, SEA and IN. Senior Manager, Partner & Supply Management • Verizon Media (Yahoo !) JanuaryAugust 2021 # Innovations for emerging format as AUDIO, CTV & DOOH by scoping and socializing with BD & Demand to ascertain potential. # Leading B2B initiatives, and intro Verizon Media to TW Market. # Launch new product like Recommends module and Header Bidding to the Market and contribute 100K USD/ quarter # Extend the overall role ...
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
中原大學 Chung Yuan Christian University
・
Electrical, Electronics and Communications Engineering
UI/UX Designer @PT. Narindo Solusi Telekomunikasi2020 ~ Present
・
Senior UI/UX Designer
Within six months
Zul Hendra I am an individual who enjoys socializing, is enthusiastic about new experiences, and possesses the ability to work effectively under pressure. Throughout my career journey, I have developed a range of valuable skills, including the capacity to improvise, generate unique ideas, and collaborate within a team. One of the aspects I derive the most satisfaction from in my work is the ability to confront challenges with enthusiasm and the capability to devise creative solutions. I am also recognized for my decisiveness in making necessary decisions to achieve established goals. Within a team setting, I
Employed
Full-time / Not interested in working remotely
4-6 years
Universitas Trisakti
・
Visual Communication DesignCEO/Co-Founder @YouLink Holdings Inc2019 ~ Present
・
engineer
Within one year
Employed
Full-time / Interested in working remotely
10-15 years
University, BS in Electrical Engineering
・
Electrical Engineering, Computer Scinece
Offline
Offline
Past
IT Assistance Manager @Yanmar Diesel Indonesia2022 ~ 2022
・
IT Manager
Within one year
Diesel Indonesia Responsible for all IT problems in the Yadin area Responsible for network devices and servers. Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software Creating a SOP for users regarding the use of existing licenses. Training and socialization about regulations and new features for IT for all employees In charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company Achieved management objectives, consistently hitting deadlines and performance targets. Coached and mentored junior team members, regularly assessing knowledge and
Unemployed
Full-time / Interested in working remotely
More than 15 years
Bina Nusantara University
・
Information SystemVice Director of Business Planning & Operation @PT Buana Finance, Tbk2016 ~ Present
・
Director
Within three months
Employed
Full-time / Interested in working remotely
More than 15 years
Universitas Katolik Atmajaya Jakarta
・
Bachelor, Marketing ManagementThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one year
IT Assistance Manager
Yanmar Diesel Indonesia
・
2022 ~ 2022
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Project / Product Management, Technical Manager, Technical Support
Fields of Employment
Work experience
More than 15 years
Management
Skills
Languages
English
・
Fluent
Job search preferences
Positions
IT Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Bina Nusantara University
Major
Information System
Ibnu Fajar Alam
I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
South Tangerang City, Banten, Indonesia Ibnu Fajar
+6287877368383 [email protected]
Work experience
Juli 2022 - Desember 2022
IT Assistance Manager
Yanmar Diesel Indonesia
- Responsible for all IT problems in the Yadin area
- Responsible for network devices and servers.
- Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software
- Creating a SOP for users regarding the use of existing licenses.
- Training and socialization about regulations and new features for IT for all employees
- In charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company
- Achieved management objectives, consistently hitting deadlines and performance targets.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Supporting VVIP Users for all problems in IT ( Board of Directors, President director)
November 2021 - April 2022
IT Suport Specialist
Jtoon Animation
- Responsible for all IT problems in the Jtoon area
- Responsible for network devices, servers
- Responsible for taking care of software license administration
- Responsible for purchasing animation devices or software
- Making SOP for users regarding the use of existing licenses in the Jtoonarea.
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Installed and set up applications for clients, including anti-virus software and the Microsoft office.
- Provided clear and concise step-by-step technical support to guide clients.
- Helped customers set up new systems, applications and software.
- Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
- Used remote access to navigate and link to customer computers.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- Configured networks to meet performance requirements.
- Updated software for new functionality and improved security.
- Upgraded hardware promptly to minimise service disruptions.
- Installed new hardware and software to meet system specifications and user needs.
- Backed up servers regularly to reduce data loss.
- Set up new workstations for users with proper cables, equipment and software.
- Monitored computer system performance and intervened in identified problems.
- Educated service users on new software updates and system capabilities.
June 2020 - November 2021
IT Incharge Operation Supervisor
Lulu Supermarket
- Responsible for IT problems in the store
- Creating a store development report for the management
- Responsible for the server and network equipment, POS,PABX, IP Phone, PC, Printer in the store (Cimone).
- Responsible for the performance of IT Engineer at Brach Cimone
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
- Provided clear and concise step-by-step technical support to guide clients.
- Participate in in-person meetings with customers to assess and diagnose hardware problems.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- kept computer hardware in excellent working condition through regular maintenance and inspections.
- Integrated primary computer systems and peripheral devices operations to complete accurate, on-time work.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Documented repairs in a log book to enable tracking history and maintain accurate records.
- Monitored performance and speed of the desktop to establish a strong infrastructure.
- Helped customers set up new systems, applications and software.
August 2014 - September 2019
IT Senior Store Support
Hero Supermarket
- Responsible for opening the Newstore (Infrastructure)
- Responsible for all problems in the IT field in the store
- Supervising the IT performance in the store to improve if it cannot get directly to the store
- Create SOP regarding new IT devices
- Lead technical teams, for example, deliver helpful, knowledgeable advice and resolve issues quickly and accurately.
- Completed software and system updates within deadlines to maintain efficient, productive service provisions.
Febuary 2012 - June 2014
IT Technical Support VVIP
Harita Minning
- Handle IT problems in the area,
- Support all Problem IT for VVIP User ( Owner, GM, and Manager)
- Submit technical advice to VVIP users regarding IT problems that often arise
- Followed user guides and technical manuals to complete skilled repairs.
- Updated software for new functionality and improved security.
- Set up new workstations for users with proper cables, equipment and software.
- Create new users at domain server
- Conducted tactical troubleshooting to identify faults.
- Installed new hardware and software to meet system specifications and user needs.
- Kept detailed records of new installations and related licenses.
- Backed up servers regularly to reduce data loss.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
November 2010 - Desember 2011
IT Field Support
United Tractor ( Project AGIT)
- In charge of the migration project from computers (Windows xp) to Lenovo products (Windows 7)
- create standard installation for PCs and notebooks during projects.
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
- Configured software and functions following specifications to optimise operations.
- Scheduled upgrades and regular maintenance to manage wear and tear of machinery and equipment.
- Assessed hardware, mouse and keyboards to verify performance.
- Updated and modified software to maximise capability, enhance functionality and deliver speedy outcomes.
November 2007 - November 2010
Data Center Operation
Astra International ( Project AGIT)
- Monitoring all servers and networks 24/7 at Astra
- International Headquarters
- Download all data transactions from all branches in Indonesia and backup to tape backup
- Monitoring DRC for all problems
- In case we have a problem, we must report to the second layer support, supervising all IT support all branch in Indonesia.
- Tracked local network to avoid bottlenecks and disruptions and optimise performance.
- Followed job instructions for setting up new jobs according to specifications.
- Monitored operating systems to detect and correct failures and performance issues.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
Education
Bina Nusantara University
Magister Management System Information
2018 - 2020
Bina Nusantara University
Computerized Accounting
2001 - 2007
Skill
Project Manager Team Leadership Network Installation and Management IT Service Management IT Operations Troubleshooting Hardware and Software Problems Support Services Firewall Management Security Administration Technical Support
Languange
English — Advance
Ibnu Fajar Alam
I am proficient in managing a team and mastering computer hardware installation and server and network installation, and several times leading a project . Hiighly skilled and professional at IT, with experience over 15 years, Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Adaptable enginer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.
South Tangerang City, Banten, Indonesia Ibnu Fajar
+6287877368383 [email protected]
Work experience
Juli 2022 - Desember 2022
IT Assistance Manager
Yanmar Diesel Indonesia
- Responsible for all IT problems in the Yadin area
- Responsible for network devices and servers.
- Responsible for taking care of software license administration and agreement with vendors, responsible for purchasing devices or software
- Creating a SOP for users regarding the use of existing licenses.
- Training and socialization about regulations and new features for IT for all employees
- In charge and configure for firewall fortigate, server active directory, office 365, CCTV, PABX and also web domain company
- Achieved management objectives, consistently hitting deadlines and performance targets.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
- Supporting VVIP Users for all problems in IT ( Board of Directors, President director)
November 2021 - April 2022
IT Suport Specialist
Jtoon Animation
- Responsible for all IT problems in the Jtoon area
- Responsible for network devices, servers
- Responsible for taking care of software license administration
- Responsible for purchasing animation devices or software
- Making SOP for users regarding the use of existing licenses in the Jtoonarea.
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Installed and set up applications for clients, including anti-virus software and the Microsoft office.
- Provided clear and concise step-by-step technical support to guide clients.
- Helped customers set up new systems, applications and software.
- Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues.
- Used remote access to navigate and link to customer computers.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- Configured networks to meet performance requirements.
- Updated software for new functionality and improved security.
- Upgraded hardware promptly to minimise service disruptions.
- Installed new hardware and software to meet system specifications and user needs.
- Backed up servers regularly to reduce data loss.
- Set up new workstations for users with proper cables, equipment and software.
- Monitored computer system performance and intervened in identified problems.
- Educated service users on new software updates and system capabilities.
June 2020 - November 2021
IT Incharge Operation Supervisor
Lulu Supermarket
- Responsible for IT problems in the store
- Creating a store development report for the management
- Responsible for the server and network equipment, POS,PABX, IP Phone, PC, Printer in the store (Cimone).
- Responsible for the performance of IT Engineer at Brach Cimone
- Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.
- Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Conducted training sessions with customers to demonstrate software updates, new systems and hardware.
- Provided clear and concise step-by-step technical support to guide clients.
- Participate in in-person meetings with customers to assess and diagnose hardware problems.
- Managed daily server backups on computers to avoid data loss from computer malfunctions.
- kept computer hardware in excellent working condition through regular maintenance and inspections.
- Integrated primary computer systems and peripheral devices operations to complete accurate, on-time work.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Documented repairs in a log book to enable tracking history and maintain accurate records.
- Monitored performance and speed of the desktop to establish a strong infrastructure.
- Helped customers set up new systems, applications and software.
August 2014 - September 2019
IT Senior Store Support
Hero Supermarket
- Responsible for opening the Newstore (Infrastructure)
- Responsible for all problems in the IT field in the store
- Supervising the IT performance in the store to improve if it cannot get directly to the store
- Create SOP regarding new IT devices
- Lead technical teams, for example, deliver helpful, knowledgeable advice and resolve issues quickly and accurately.
- Completed software and system updates within deadlines to maintain efficient, productive service provisions.
Febuary 2012 - June 2014
IT Technical Support VVIP
Harita Minning
- Handle IT problems in the area,
- Support all Problem IT for VVIP User ( Owner, GM, and Manager)
- Submit technical advice to VVIP users regarding IT problems that often arise
- Followed user guides and technical manuals to complete skilled repairs.
- Updated software for new functionality and improved security.
- Set up new workstations for users with proper cables, equipment and software.
- Create new users at domain server
- Conducted tactical troubleshooting to identify faults.
- Installed new hardware and software to meet system specifications and user needs.
- Kept detailed records of new installations and related licenses.
- Backed up servers regularly to reduce data loss.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
November 2010 - Desember 2011
IT Field Support
United Tractor ( Project AGIT)
- In charge of the migration project from computers (Windows xp) to Lenovo products (Windows 7)
- create standard installation for PCs and notebooks during projects.
- Supported maintenance, installation and upgrade of various operating systems including Windows and Linux.
- Monitored and inspected computers and peripheral equipment, ensuring consistent IT services.
- Configured software and functions following specifications to optimise operations.
- Scheduled upgrades and regular maintenance to manage wear and tear of machinery and equipment.
- Assessed hardware, mouse and keyboards to verify performance.
- Updated and modified software to maximise capability, enhance functionality and deliver speedy outcomes.
November 2007 - November 2010
Data Center Operation
Astra International ( Project AGIT)
- Monitoring all servers and networks 24/7 at Astra
- International Headquarters
- Download all data transactions from all branches in Indonesia and backup to tape backup
- Monitoring DRC for all problems
- In case we have a problem, we must report to the second layer support, supervising all IT support all branch in Indonesia.
- Tracked local network to avoid bottlenecks and disruptions and optimise performance.
- Followed job instructions for setting up new jobs according to specifications.
- Monitored operating systems to detect and correct failures and performance issues.
- Scheduled upgrades and regular maintenance to maintain smooth workflow, managing wear and tear.
Education
Bina Nusantara University
Magister Management System Information
2018 - 2020
Bina Nusantara University
Computerized Accounting
2001 - 2007
Skill
Project Manager Team Leadership Network Installation and Management IT Service Management IT Operations Troubleshooting Hardware and Software Problems Support Services Firewall Management Security Administration Technical Support
Languange
English — Advance