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6-10 years
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More than 15 years
Avatar of 魏文莉 Kallista Wei.
Avatar of 魏文莉 Kallista Wei.
Product Developer @Sararose International Inc
2020 ~ Present
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
外國語文學系
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ Present
Product Manager/ Program Manager
Within one month
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of Fiora Tsai.
Avatar of Fiora Tsai.
Procurement/Sales Engineer @Roresin Corp
2017 ~ Present
Procurement/Sales Engineer
Within one month
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Analysis
Intercultural Communication
Business Administration
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
Business Administration
Avatar of Henry Lee.
Avatar of Henry Lee.
Software Engineer II @Paypal
2021 ~ Present
Software Engineer / Backend Engineer
Within three months
Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system
Java
API Development
SQL
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Georgia Institute of Technology
Computer Science
Avatar of the user.
Avatar of the user.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Present
Strategic Account Manager
Within one month
Microsoft Office
Communication
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
國際觀光管理學系
Avatar of Timmy TSENG.
Avatar of Timmy TSENG.
安全組組長 @INTECHWORLD INC.(菲律賓總公司)(電腦系統整合服務業)
2022 ~ Present
滲透測試、資訊安全
Within one month
Accountable for executing tasks assigned by superiors, providing technical troubleshooting support to the team for successful project completion. Engaged in performance evaluation and communication, ensuring alignment of team objectives with organizational goals. Managed Service Level Agreements (SLAs) with websites, delivering comprehensive data analysis to enhance service quality and customer satisfaction. Position: System enginner Company: Intech Duration:Now Location: Philippines Use python and Jenkins build whole CI/CD From Jira(RD) > Jira(SA) > Jenkins(SA) > Deploy instance or k8s Use python and Jenkins maintain more than 20 thousands domain SSL certificate. Know Basic machine learning.
python
Linux
AWS
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
資策會
雲端網路系統工程師
Avatar of Hung Li.
Avatar of Hung Li.
Business Analyst @Vaco
2023 ~ Present
Data Analyst, Business Intelligence, Languages
Within one month
periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%. Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor. Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations. JuneMarch 2023 Market Research Consultant (Japanese) • Vaco Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality Consistently achieved outstanding customer satisfaction (CSAT 90%...
Google Spreadsheets
Google Data Studio
Google Surveys
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Yunlin University of Science and Technology
English, Second Language Acquisition, Linguistics
Avatar of Ankit Dixit.
Avatar of Ankit Dixit.
Associate Director- Customer Experience @BeatO
2021 ~ Present
Head - Customer Experience
Within one month
/Founder's Escalations, Medicine/Lab Test, and Customer Success-Care & Doctor team to improve the first interaction of subscription customers. Conducting effective 1:1 meetings, coaching, and mentorship to drive team performance, career growth, and job enrichment opportunities. Process Improvement and Automation: Spearheading initiatives to improve customer experience by streamlining existing processes, leveraging automation, and optimizing Chatbot communications. Implemented TnQ guidelines and managed the Quality & Training team to ensure consistent and effective customer service procedures. Customer Feedback Analysis: Collected, tracked, and analyzed customer feedback to gain valuable insights into customer satisfaction (CSAT%) and brand
Microsoft Office
statistics software
Google Drive
Employed
Full-time / Interested in working remotely
10-15 years
Jiwaji University Gwalior (MP)
Ops & Marketing

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Problem-Solving
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Adaptability
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More than one year
Senior Planner
Logo of National Center for Cyber Security Technology.
National Center for Cyber Security Technology
2022 ~ 2023
Taipei City, 台灣
Professional Background
Current status
Job Search Progress
Professions
Fields of Employment
Cyber Security
Work experience
More than 15 years work experience (4-6 years relevant)
Management
I've had experience in managing 1-5 people
Skills
ISO 27001 Lead Auditor
ISMS Implementation
Cybersecurity Risk Management
PIMS
ISO20000
IT稽核
Languages
English
Intermediate
Chinese
Native or Bilingual
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
YZU University (元智大學)
Major
Industrial Engineering and Management
Print

Yang, Tsung-Hsun

About me:
I have a cheerful personality, and I have a good relationship with family and people.

After graduate school research on machine vision, I joinned the first company (TRI Inc.). In TRI, from engineer promoted to engineering supervisor to assisted the transfer of technology in East China (Shanghai, Suzhou), to the establishment of the Southeast Asia and IBD (International Business Department ) customer service team.

After TRI's aoi work. I joined the Taipei City Government team, and joined the smart city project of Mayor Kou (107~108 Transportation Bureau APP on iOS and Android systems), and also took over the government procurement project. Cooperate with the court to enforce the system's consolidation. In the Taipei City Government team. After that, I focused on Information Security of New Taipei City's Social Welfare system, helping New Taipei City Government take care citizen's personal information security.

Now working at National Center for Cyber Security Technology(NCCST), my job is keeping ISO management system working and NCCST's information security plans. Review each system control item of NCCST. Handle internal and external audits and ISO 27001 and information security law standard projects, and conduct internal testing in the center to promote the information security management system to all agencies in Taiwan in 2023.

  Taipei City, Taiwan  

工作經歷

Senior Planner  •  National Center for Cyber Security Technology

一月 2022 - 一月 2023

Job content: (A-level agency information security full-time staff)
1.About ISO system:
1-1. NCCST's ISO 27001, ISO 20000, BS 10012(ISMS, SMS, PIMS) management system education and training.
1-2. Information asset inventory, risk assessment, management review meeting tracking and control
1-3. Internal and external audit
1-4. Business Continuity Plan (BCP) management, social engineering, information security health diagnosis, vulnerability scanning and penetration testing management examination tracking

2. System protection and control review
2-1. New system classification, online control item review, risk assessment
2-2. Maturity assessment of information security governance in technical service center
2-3. Writing and revising the information security maintenance plan of the whole center
2-4. Signing of operation level agreement (OLA) and service level agreement (SLA)
2-5. Service catalog, service inventory, satisfaction analysis
2-6. Collection and tracking of personal information goals (PIMS-related)
2-7. In 1112, the new ISO system introduction plan of the National Information Security Research Institute and the adjustment of the relevant management system four documents

Cyber Security Analyst  •  New Taipei City government

六月 2019 - 一月 2022

Social Welfare Department, New Taipei City Government
Cyber security experience:
1. Implementation and introduction of ISO 27001 in the first year (for the first time), maintenance inspection and contract request proposal (RFP) planning, procurement and acceptance in the second to third years.
2. Lecturer of the information security education and training course of the Social Bureau.
(According to the Technical Service Center of the National Information Security Conference of the Executive Yuan: Information Security Functional Certificate)
3. Bsi third-party verification pre-plan, import operation, verification report.
(Passed Bsi verification in October 2020: Social Welfare Management Information System ISMS Procurement Handling, Import, Procurement Acceptance)
4. Information security audit of the Central Health Insurance Administration, security audit of city government cloud certificate packages.
(Such as: Police Station, Education Bureau, Finance Bureau, District Offices, etc.).
5. Information security and personal information audit of outsourced information vendors and organizations.
6. Information security contact window of each business department and affiliated level 2 units

Personal license, certificate:
1. SGS issued: ISO 27001 LA lead auditor certificate
2. Issued by the National Information Security Technology Service Center of the Executive Yuan: Information Security Functional Certificate (Introduction to Information Security)

Information Engineer  •  Taipei city government (臺北市政府)

二月 2019 - 六月 2019

Taipei City Goverment (Parking Management and Development Office)
1. C-level agency Information Security Management System (information security) business.
2. Beishi Action APP system management and procurement acceptance.
3. Smart city cross-office system process planning and review proposals.
4. Compulsory enforcement project.

Supervisor  •  Test Research, Inc.

三月 2007 - 十一月 2014

Engineering Supervisor of South East Regional Business Center
April 2014 – May 2017 Malaysia

*Team up South East Asia engineer team. The territory includes Malaysia, Singapore, Thailand, Vietnam, Philippine, India and Indonesia.

*Responsible for engineering center management, process planning reform, as well as customer service performance goal setting and management.

*Educating and technical consulting for East China sales and engineering team.

*New software interface education information transfer to application engineer.

-Won Q2 outstanding staff.
-Won the ASUS Group evaluation on January 2014.

學歷

2003 - 2005

YZU University (元智大學)

Industrial Engineering and Management

1999 - 2003

真理大學 Aletheia University

Information Management

技能


  • ISO 27001 Lead Auditor
  • ISMS Implementation
  • Cybersecurity Risk Management
  • PIMS
  • ISO20000
  • IT稽核

語言


  • English — 中階
  • Chinese — 母語或雙語
Resume
Profile

Yang, Tsung-Hsun

About me:
I have a cheerful personality, and I have a good relationship with family and people.

After graduate school research on machine vision, I joinned the first company (TRI Inc.). In TRI, from engineer promoted to engineering supervisor to assisted the transfer of technology in East China (Shanghai, Suzhou), to the establishment of the Southeast Asia and IBD (International Business Department ) customer service team.

After TRI's aoi work. I joined the Taipei City Government team, and joined the smart city project of Mayor Kou (107~108 Transportation Bureau APP on iOS and Android systems), and also took over the government procurement project. Cooperate with the court to enforce the system's consolidation. In the Taipei City Government team. After that, I focused on Information Security of New Taipei City's Social Welfare system, helping New Taipei City Government take care citizen's personal information security.

Now working at National Center for Cyber Security Technology(NCCST), my job is keeping ISO management system working and NCCST's information security plans. Review each system control item of NCCST. Handle internal and external audits and ISO 27001 and information security law standard projects, and conduct internal testing in the center to promote the information security management system to all agencies in Taiwan in 2023.

  Taipei City, Taiwan  

工作經歷

Senior Planner  •  National Center for Cyber Security Technology

一月 2022 - 一月 2023

Job content: (A-level agency information security full-time staff)
1.About ISO system:
1-1. NCCST's ISO 27001, ISO 20000, BS 10012(ISMS, SMS, PIMS) management system education and training.
1-2. Information asset inventory, risk assessment, management review meeting tracking and control
1-3. Internal and external audit
1-4. Business Continuity Plan (BCP) management, social engineering, information security health diagnosis, vulnerability scanning and penetration testing management examination tracking

2. System protection and control review
2-1. New system classification, online control item review, risk assessment
2-2. Maturity assessment of information security governance in technical service center
2-3. Writing and revising the information security maintenance plan of the whole center
2-4. Signing of operation level agreement (OLA) and service level agreement (SLA)
2-5. Service catalog, service inventory, satisfaction analysis
2-6. Collection and tracking of personal information goals (PIMS-related)
2-7. In 1112, the new ISO system introduction plan of the National Information Security Research Institute and the adjustment of the relevant management system four documents

Cyber Security Analyst  •  New Taipei City government

六月 2019 - 一月 2022

Social Welfare Department, New Taipei City Government
Cyber security experience:
1. Implementation and introduction of ISO 27001 in the first year (for the first time), maintenance inspection and contract request proposal (RFP) planning, procurement and acceptance in the second to third years.
2. Lecturer of the information security education and training course of the Social Bureau.
(According to the Technical Service Center of the National Information Security Conference of the Executive Yuan: Information Security Functional Certificate)
3. Bsi third-party verification pre-plan, import operation, verification report.
(Passed Bsi verification in October 2020: Social Welfare Management Information System ISMS Procurement Handling, Import, Procurement Acceptance)
4. Information security audit of the Central Health Insurance Administration, security audit of city government cloud certificate packages.
(Such as: Police Station, Education Bureau, Finance Bureau, District Offices, etc.).
5. Information security and personal information audit of outsourced information vendors and organizations.
6. Information security contact window of each business department and affiliated level 2 units

Personal license, certificate:
1. SGS issued: ISO 27001 LA lead auditor certificate
2. Issued by the National Information Security Technology Service Center of the Executive Yuan: Information Security Functional Certificate (Introduction to Information Security)

Information Engineer  •  Taipei city government (臺北市政府)

二月 2019 - 六月 2019

Taipei City Goverment (Parking Management and Development Office)
1. C-level agency Information Security Management System (information security) business.
2. Beishi Action APP system management and procurement acceptance.
3. Smart city cross-office system process planning and review proposals.
4. Compulsory enforcement project.

Supervisor  •  Test Research, Inc.

三月 2007 - 十一月 2014

Engineering Supervisor of South East Regional Business Center
April 2014 – May 2017 Malaysia

*Team up South East Asia engineer team. The territory includes Malaysia, Singapore, Thailand, Vietnam, Philippine, India and Indonesia.

*Responsible for engineering center management, process planning reform, as well as customer service performance goal setting and management.

*Educating and technical consulting for East China sales and engineering team.

*New software interface education information transfer to application engineer.

-Won Q2 outstanding staff.
-Won the ASUS Group evaluation on January 2014.

學歷

2003 - 2005

YZU University (元智大學)

Industrial Engineering and Management

1999 - 2003

真理大學 Aletheia University

Information Management

技能


  • ISO 27001 Lead Auditor
  • ISMS Implementation
  • Cybersecurity Risk Management
  • PIMS
  • ISO20000
  • IT稽核

語言


  • English — 中階
  • Chinese — 母語或雙語