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Avatar of 吳逸翔.
Avatar of 吳逸翔.
Java Backend Engineer @Fenice Tech
2020 ~ Sekarang
Senior Engineer
Dalam satu bulan
吳逸翔 Rex Software Developer [email protected] https://github.com/force1585 I have years of experience as an IT professional and in the software industry, specializing in project development for various industries. I possess professional knowledge in the IT industry, including automation, computer vision, and web services. Skills Programming Language Java Javascript Python Web Spring Framework Node.js RESTful API Server Google Cloud Platform Microsoft Azure Linux Database RMDBS ClickHouse Redis Automation Test JEST, JUnit Appium Selenium Others Line Messaging / Bot MQTT Web Crawler Career Fenice Tech, Java
Java
Python
MySQL
Sudah bekerja
Full-time / Hanya bekerja jarak jauh
6-10 tahun
National Kaohsiung University of Applied Sciences
Industrial Engineering

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Lebih dari satu tahun
Data Analyst
SWA
2020 ~ Sekarang
Chandler, AZ, USA
Latar Belakang Profesional
Status sekarang
Tahap pencarian kerja
Profesi
Project / Product Management
Bidang Pekerjaan
Logistik
Pengalaman Kerja
1-2 tahun
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
Leadership
Excel
Photoshop
PowerPoint
Logistics Coordination
Troubleshooting
Bahasa
English
Bahasa ibu atau Bilingual
French
Menengah
Preferensi Pencarian Pekerjaan
Jabatan
Amazon Central Operations Associate
Tipe Pekerjaan
Full-time
Lokasi
Bekerja jarak jauh
Tidak tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
Mesa Community College
Jurusan
Computer Science
Cetak

           

Jacob Helms

Data Analyst

  Chandler, AZ, USA

A leader who thrives on deep diving data and increasing employee engagement using coaching methods. Advance experience in logistics after working with AMZL deliveries and taking on the challenge of working with a start-up Ship With Amazon (SWA) Program. Creating the end of shift wash to be able to bridge all of the metrics/data to the Sr. PM and Ops Managers within the team. I'm looking forward to expanding my leadership by taking on a role that allows me to share my knowledge and expertise with the team. 

References Available Upon Request

Work Experience

January 2020 - Present

Amazon Central Operations Associate - SWA

  • Used Tableau/Excel to Create an End of Shift report that is sent out to Sr. PM's and Ops Leadership on a daily basis. 
  • Presented WBR for Pickup Success to Regional Managers and ORAM's at delivery stations (DLA7, DPS1 and DXH6) 
  • Automated the End of Shift report to reduce the time spent on filling it out and increase consistency and accuracy. 
  • Worked alongside the Learning Team to revamp the training equipment for Ship With Amazon (SWA) 
  • Trained new associates on how to follow the daily SOP's and responsibilities of an SWA Associate. 
  • Created multiple Standard Operating Procedures (SOP) such as the Manifested Not Received, SWA/CO wiki, SWA WASH SOP, Recues SOP, SDS/SWA Communication and How to Reassign Full Routes. 
  • Worked alongside with 7 DSP's and escalated via SIM Process any tech issues such as Rabbit app not functioning correctly, verifying GEO Fence data and updating GAM tool for accurate pickup notes.

August 2020 - January 2021

Amazon Central Ops Associate - Escalations

  • Assisted L3 Shift Assistants in teaching Associates standard work and reinforcing good habits when new standard work was made by Amazon Leadership.
  • Tasked with being up to date with standard work changes to ensure quality results on the floor.
  • During the early morning shift assisted with running tools to automatically add Associates to 20+ Amazon Chime rooms each. Totaling in over 100+ Chime rooms daily.
  • Responsible for 15+ Associates in correct standard work practices, including CO's rapidly changing standard work at the time.


November 2019 - Present

Amazon Central Ops Associate - Tier 1 Associate

  • Assisted over 2,000 Third Party companies in customer satisfaction by marking packages that the DA's were unable to mark themselves and would need to be returned to the station otherwise.
  • Averaging at over 200 packages delivered a day, it would have been RTS'd otherwise, saving on average $1k per day.
  • Leveraging AMZL CO Tools to assist in performing rescues saving hundreds of dollars in packages that would otherwise be returned to the station.

Activities:

French Honors Society (2016-2017)

FIRST Robotics Team (2014-2018)

Audio/Visual Ministry St Andrew (2015-2018)

Tech Staff Phoenix comic con and Fan Fest ( 2016-2017)

Education

2013 - 2016

Seton Catholic High School

2016 - 2018

Valley Christian High School

- Diploma

2018 - 2019

Mesa Community College

Computer Science

Skills

Languages


  • Adobe Premiere 
  • Microsoft Excel
  • Adobe Illustrator
  • Tableau
  • Dexter
  • Station Command Center
  • Eagle-Eye
  • Amazon Scheduling Tool
  • Amazon Chime

  • English — Native or Bilingual
  • French — Intermediate
CV
Profil

           

Jacob Helms

Data Analyst

  Chandler, AZ, USA

A leader who thrives on deep diving data and increasing employee engagement using coaching methods. Advance experience in logistics after working with AMZL deliveries and taking on the challenge of working with a start-up Ship With Amazon (SWA) Program. Creating the end of shift wash to be able to bridge all of the metrics/data to the Sr. PM and Ops Managers within the team. I'm looking forward to expanding my leadership by taking on a role that allows me to share my knowledge and expertise with the team. 

References Available Upon Request

Work Experience

January 2020 - Present

Amazon Central Operations Associate - SWA

  • Used Tableau/Excel to Create an End of Shift report that is sent out to Sr. PM's and Ops Leadership on a daily basis. 
  • Presented WBR for Pickup Success to Regional Managers and ORAM's at delivery stations (DLA7, DPS1 and DXH6) 
  • Automated the End of Shift report to reduce the time spent on filling it out and increase consistency and accuracy. 
  • Worked alongside the Learning Team to revamp the training equipment for Ship With Amazon (SWA) 
  • Trained new associates on how to follow the daily SOP's and responsibilities of an SWA Associate. 
  • Created multiple Standard Operating Procedures (SOP) such as the Manifested Not Received, SWA/CO wiki, SWA WASH SOP, Recues SOP, SDS/SWA Communication and How to Reassign Full Routes. 
  • Worked alongside with 7 DSP's and escalated via SIM Process any tech issues such as Rabbit app not functioning correctly, verifying GEO Fence data and updating GAM tool for accurate pickup notes.

August 2020 - January 2021

Amazon Central Ops Associate - Escalations

  • Assisted L3 Shift Assistants in teaching Associates standard work and reinforcing good habits when new standard work was made by Amazon Leadership.
  • Tasked with being up to date with standard work changes to ensure quality results on the floor.
  • During the early morning shift assisted with running tools to automatically add Associates to 20+ Amazon Chime rooms each. Totaling in over 100+ Chime rooms daily.
  • Responsible for 15+ Associates in correct standard work practices, including CO's rapidly changing standard work at the time.


November 2019 - Present

Amazon Central Ops Associate - Tier 1 Associate

  • Assisted over 2,000 Third Party companies in customer satisfaction by marking packages that the DA's were unable to mark themselves and would need to be returned to the station otherwise.
  • Averaging at over 200 packages delivered a day, it would have been RTS'd otherwise, saving on average $1k per day.
  • Leveraging AMZL CO Tools to assist in performing rescues saving hundreds of dollars in packages that would otherwise be returned to the station.

Activities:

French Honors Society (2016-2017)

FIRST Robotics Team (2014-2018)

Audio/Visual Ministry St Andrew (2015-2018)

Tech Staff Phoenix comic con and Fan Fest ( 2016-2017)

Education

2013 - 2016

Seton Catholic High School

2016 - 2018

Valley Christian High School

- Diploma

2018 - 2019

Mesa Community College

Computer Science

Skills

Languages


  • Adobe Premiere 
  • Microsoft Excel
  • Adobe Illustrator
  • Tableau
  • Dexter
  • Station Command Center
  • Eagle-Eye
  • Amazon Scheduling Tool
  • Amazon Chime

  • English — Native or Bilingual
  • French — Intermediate