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Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Present
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within two months
System Maintenance
Technical Support
Active Directory
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Industrial Engineering
Avatar of 吳正文.
Avatar of 吳正文.
技術維運部經理 @紅心辣椒娛樂科技股份有限公司(台灣)
2008 ~ Present
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
., Ltd., serving as the Manager of the Group's IT Technical Operations Department, where I lead a team of 8 members to complete various technical projects for gaming products, ensuring the secure and stable operation of the group's information environment and products. During my tenure as Technical Department Manager, in addition to honing technical skills, I exhibited passion and unique insights into gaming products. In 2014, I was entrusted to lead core members to establish a new technical team at the subsidiary (Cayenne's Ark) while concurrently holding the position of Mobile Game Product Manager
Linux System Administration
System Engineering
Network Administration
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
台北城市科技大學
電機
Avatar of Mac Ho.
Avatar of Mac Ho.
Past
Senior Manager @Micron Technology 台灣美光
2022 ~ 2023
people manager
Within one month
Ho Chee Seong Technical Project Manager Open for interesting & challenging opportunities. Proficient at cross-functional communication, collaboration inside and outside organizations. Product & Test engineering, Project & OSAT management domains including technical, operation with strong leadership skills. MNC working experience, excellent communication skills with multiple languages. Taiwan Province, Taiwan 工作經歷 Technical Project Manager • Nordic Semiconductor ASA HsinChu County/City, Taiwan Play multiple roles in the organization; coordination and OSAT management. Led multiple test development projects in parallel across 4 geographical locations (Taiwan, Philippines, Norway, Finland) and worked with more than 10 ATE test
Improvement
Leadership
Facilitator
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
國立清華大學 National Tsing Hua University
Master of Business Administration-MBA , Business Administration and Management , General
Avatar of WEI-CHE TSENG.
Avatar of WEI-CHE TSENG.
Site Relaibility Engineer @Digital Forest Technologies
2023 ~ Present
SRE /DevOp engineer
Within one month
and infrastructure thereby enabling them to perform their tasks and business objectives. Technical Operation Engineer Digital Forest Technologies • 四月九月 2023 Provide partner technical operation support and the best solution. Being the communication key between the Developer team and the partner side. Daily cloud server operation and maintenance. Create the alert for server or business monitoring. Live stream creation and maintenance. Troubleshooting and analyzing issues and pointing out the problem for Dev.Technical document writing. Responsibility Assist partner technical operation Write document SOP and provide product manual and troubleshooting steps
Grafana
ELK(ElasticSearch)
Uptime
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
明新科技大學
電子工程學系
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Office/Warehouse Manager @Melt Fit Active
2021 ~ Present
More than one year
Word
PowerPoint
Microsoft Office
Full-time / Interested in working remotely
10-15 years
Purdue University Global
Information Technology
Avatar of the user.
Avatar of the user.
IT support @Storex CA
2020 ~ Present
CTO
More than one year
Firewall
TCP/IP protocols
Cloudstack
Employed
Full-time / Interested in working remotely
More than 15 years
Pontifícia Universidade Católica de Minas Gerais
Graduate in Information Security Management
Avatar of Jaheer Babu Dorigundla.
Offline
Avatar of Jaheer Babu Dorigundla.
Offline
Past
Associate Consultant @Capgemini Technology Services India Limited
2016 ~ 2019
Test Engineer/QA Analyst
Within six months
Jaheer Babu Dorigundla Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling). Mobile No:Amsterdam, Netherlands. [email protected] Skills Certifications ISTQB Foundation Level Certification Oracle cloud Infrastructure Foudations 2020 Associate Oracle Autonomous Database Cloud 2020 Specialist Certied
Reliability
Dedicated
Compatibility
Unemployed
Full-time / Interested in working remotely
4-6 years
JNTU
Bachelor of Technology in Electronics and Communication Engineering
Avatar of Daru Dito.
Avatar of Daru Dito.
Network Engineer (mikrotik) @D-Net
2006 ~ 2011
IT Manager
Within six months
Process, Change Management Process. - External Processes: On-boarding process, Off-boarding process, New Hires Registration process, Payment Information Registration. - Company Processes & Procurement Management: Tender Process, Contract Signing Process, Vendor Registration Process, Seal Registration Process, Signature Registration Process, Contract Payment Process, Expense Claim Process. - IT Functions management - IT Technical management - IT Operation management - IT Helpdesk management • IT Planning Management • IT Policies and Processes Management • IT Budgeting & Spending Management • IT Staffing & Assignment Management • IT Project Management • IT Performance Management • IT Contract Management • IT Vendor Management • IT Assets Management • Managing of design standards IT system and IT services in Local
Communication
Google Cloud Platform
Project Management
Employed
Full-time / Interested in working remotely
10-15 years
Universitas Indraprasta PGRI (UNINDRA)
Computer Science
Avatar of PeiChen Chuang.
Avatar of PeiChen Chuang.
Authorized Instructor @(ISC)²
2023 ~ Present
Manager
Within six months
designing, and maintaining websites, ensuring their proper functioning, and updating and maintaining them according to customer needs. Database Management: Responsible for managing website databases, including design, performance optimization, and maintenance, to ensure data accuracy and integrity. System Security: Responsible for ensuring the security of the website system and preventing potential attacks and threats to ensure its availability and confidentiality. Security Training: Delivering training sessions to clients (system administrator) on various topics related to information security, such as data protection, password management, and security operation. Technical Support: Providing technical support and solutions to websi...
Cybersecurity Risk Management
IT Management
IT Infrastructure
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
National Cheng Kung University
Master's degree, Environmental Engineering
Avatar of 張皓.
Avatar of 張皓.
Field Service Engineer @Cytiva Taiwan
2021 ~ Present
Customer Service Manager
More than one year
AKTA Chromatography, Biacore SPR instrument. Control software operation. Technical software station operation and installation. Service Maintenance : 6 month / Year. Instrument IQ/OQ and RQ. Hardware, Software Troubleshooting. Mechanical/Calibrator Adjustment. Cytiva products Training certificate. Customer Service / Internal System Operation Phone / Email / onsite support. Build up customer trust. Provide technical suggestion. Achieve Team revenue target and NPS score. Calibration tools management. Personal schedule management. Skill in Roche Instrument & Server Responsible 17 Customers and 69 instruments Clinical chemistry, Immunochemistry, Pre/Post
Maintenance & Repair
Troubleshooting
Customer Service
Employed
Full-time / Interested in working remotely
6-10 years
中原大學
生物醫學工程

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Within six months
Test Engineer, Field Tester
SAWTEST
2021 ~ 2023
Amsterdam, Netherlands
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Other
Fields of Employment
Work experience
4-6 years
Management
Skills
Reliability
Dedicated
Compatibility
Communication
Responsible
Android and IOS Mobile Applications Testing
Functional and Automation Testing
Testing Traceability Matrix
Test Project Management
Strategic Planning
Reporting
Customer Management
Languages
English
Fluent
Job search preferences
Positions
Test Engineer/QA Analyst
Job types
Full-time
Locations
Netherlands
Remote
Interested in working remotely
Freelance
Educations
School
JNTU
Major
Bachelor of Technology in Electronics and Communication Engineering
Print
Bwvym0r4jqybq3mw2fpo

Jaheer Babu Dorigundla

Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling).

Mobile No: +31(0)616407993
Amsterdam, Netherlands.
[email protected]

Skills


Certifications

  • ISTQB Foundation Level Certification
  • Oracle cloud Infrastructure Foudations 2020 Associate
  • Oracle Autonomous Database Cloud 2020 Specialist
  • Certied SAFe 4 Devops Practitioner 
  • Oracle Database 11g : SQL Fundamentals

Strengths
  • Dedicated and responsible
  • Flexible and easily adoptable
  • Good communication skills
  • Quick Learner


Competencies

  • Incident and Problem management
  • Application Support 
  • Customer Service Management 
  • Operations Setup
  • Escalation management
  • Test Management
  • ITIL foundation

Tools & PL

  • Office 365
  • Microsoft Excel, Powerpoint, word
  • Jira
  • Confluence
  • ServiceNow
  • Windows server/Administration
  • Active Directory
  • Linux



Work Experience

SAWTEST, Lead Engineer, February 2021 ~ August 2023
Client: Microsoft(Qualcomm), Lenovo(MTK), MediaTek, Vivo , OPPO
Locations: The Netherlands ・United States・France・Belgium・Germany・Italy・Spain・Poland
  • Device acquisition, flashing on latest SW built, performing stationary, mobility testing, Network Testing.
  • Performed Testing on IoT devices which includes upgrading to latest version, configuring, testing, QA and documentations.
  • Performed debugging analysis in LTE and VoLTE technologies for finding the possible root cause. 
  • Tested the call quality on 2G and 3G network, 4G & 5G NSA networks. 
  • Mobile Device Management (MDM) in Andriod. 
  • Provided full R&D support and maintenance for pre and post launch products, including reproduction and diagnosis of problem.
  • Preparation of bug & test summary report, Execution of test cases on GSM, WCDMA/UMTS, LTE, IRAT and VoLTE, Involvement in Test plan Preparation and preparation of test strategy.
  • Enable the team to identify gaps and develop corrective plans as and when needed, helping them implement corrective plans to ensure customer satisfaction.
  • Ensured the team is actively providing status to the Customer, ie., Updated Services leadership team on all major activities, projects, and critical issues. 
  • Timely tracking and updating KPIs. 
  • Ensured that the Incident and Problem process is used optimally. Always looked for identification of bottlenecks and opportunities for growth; continuously worked on improvements. 

Saffo Solution Technology, Service Manager,  July 2020 ~ January 2021

Client: Vivo, Lenovo, Oppo, Xiaomi
Locations: The Netherlands・Germany・Spain・Czechia・Italy
  • Report the Performance/Functional issues observed during testing and uploaded the logs to Vendor. 
  • Work individually and also with the team in reviewing the test cases of colleagues. 
  • Conduct design and operational testing of internal controls within agreed timescales. 
  • Support audit activities and help to close any controls deficiencies identified. 
  • Balance and prioritise multiple tasks of different sizes and business importance.
  • Create questionnaires using Microsoft forms to send out Surveys to collect feedback from the firm's technical workers. 
  • Maintains the SLA, actively assigns the unassigned incidents and ensure the MTTR and SLA's are strictly adhered.

Marquis Technologies BV, Test Engineer, Jun 2019 ~ April 2020

Client: Samsung, Moto, Oppo
Location: The Netherlands

  • Test on Andriod platform embedded with Exynos, Qualcomm prototype devices(Chipset). And tested on Oneplus, Motorola, Oppo, Samsung and various prototype mobile devices 
  • Performed Performance test on specified route to check the Mobile Test behavior for Network related issues. Report the Performance/Functional issues observed during testing and uploading the logs to Vendor. 
  • Performed Sanity and functional testing with operators like TMobile, Vodafone, Tele2 and KPN
  • Hands-on experience in LTE Architecture, UMTS Architecture(3G), GSM Architecture(2G), LTE IMS/VoLTE, SVC, SRVCC, Carrier Aggregation (CA), Non Carrier Aggregation, CSFB, VoLTE, Basic AT commands.
  • Experience on tools like Shannon, QXDM, QPST, QCAT 
  • Good Understanding of LTE protocols and having good Knowledge on different LTE Channels and RACH process 
  • Worked on Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations. 
  • Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
  • Document procedures for hardware and software installation and use.

Capgemini Technology Services India Limited, Associate Consultant, Feb 2016 ~ Jan 2019 

Client: Royal Bank of Canada, Canada 
Location: BangaloruIndia

  • Worked together with business and identified the business pain areas and provided the solution which provided the financial benefits to customer. 
  • Addressed the long pending and unsolvable issues in existing applications as part of Stabilisation drive. 
  • Enabled the various monitoring by using ELK Stack and PL SQL to monitor and identify the issues before business impacts. 
  • Enabled the self-heal for repeated issues. 

Capgemini Technology Services India Limited, Senior Software Engineer, Feb 2014 ~ Feb 2016 

Client: LPL Financial Holdings INC, USA
Location: India
  • Analyzing Business requirement and preparing developing test cases, test execution and defect reporting and monitoring 
  • Test Case preparation, test execution, defect reporting and monitoring for specific business requirements. Used on Selenium IDE, UFT (QTP) for automation of test cases. And used HP QC, JIRA, Bugzilla tools for logging defects. 
  • Web based application testing with cross browser functionality testing. 
  • Investigating defect root and working closely with developers for product quality. 
  • Responsible for System testing, smoke testing, E2E testing and regression testing.

Education

JNTU, Bachelor of Engineering (HBO), Bachelor of Technology in Electronics and Communication Engineering, 2013

Completed BTech with 7.2 GPA.

Resume
Profile
Bwvym0r4jqybq3mw2fpo

Jaheer Babu Dorigundla

Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling).

Mobile No: +31(0)616407993
Amsterdam, Netherlands.
[email protected]

Skills


Certifications

  • ISTQB Foundation Level Certification
  • Oracle cloud Infrastructure Foudations 2020 Associate
  • Oracle Autonomous Database Cloud 2020 Specialist
  • Certied SAFe 4 Devops Practitioner 
  • Oracle Database 11g : SQL Fundamentals

Strengths
  • Dedicated and responsible
  • Flexible and easily adoptable
  • Good communication skills
  • Quick Learner


Competencies

  • Incident and Problem management
  • Application Support 
  • Customer Service Management 
  • Operations Setup
  • Escalation management
  • Test Management
  • ITIL foundation

Tools & PL

  • Office 365
  • Microsoft Excel, Powerpoint, word
  • Jira
  • Confluence
  • ServiceNow
  • Windows server/Administration
  • Active Directory
  • Linux



Work Experience

SAWTEST, Lead Engineer, February 2021 ~ August 2023
Client: Microsoft(Qualcomm), Lenovo(MTK), MediaTek, Vivo , OPPO
Locations: The Netherlands ・United States・France・Belgium・Germany・Italy・Spain・Poland
  • Device acquisition, flashing on latest SW built, performing stationary, mobility testing, Network Testing.
  • Performed Testing on IoT devices which includes upgrading to latest version, configuring, testing, QA and documentations.
  • Performed debugging analysis in LTE and VoLTE technologies for finding the possible root cause. 
  • Tested the call quality on 2G and 3G network, 4G & 5G NSA networks. 
  • Mobile Device Management (MDM) in Andriod. 
  • Provided full R&D support and maintenance for pre and post launch products, including reproduction and diagnosis of problem.
  • Preparation of bug & test summary report, Execution of test cases on GSM, WCDMA/UMTS, LTE, IRAT and VoLTE, Involvement in Test plan Preparation and preparation of test strategy.
  • Enable the team to identify gaps and develop corrective plans as and when needed, helping them implement corrective plans to ensure customer satisfaction.
  • Ensured the team is actively providing status to the Customer, ie., Updated Services leadership team on all major activities, projects, and critical issues. 
  • Timely tracking and updating KPIs. 
  • Ensured that the Incident and Problem process is used optimally. Always looked for identification of bottlenecks and opportunities for growth; continuously worked on improvements. 

Saffo Solution Technology, Service Manager,  July 2020 ~ January 2021

Client: Vivo, Lenovo, Oppo, Xiaomi
Locations: The Netherlands・Germany・Spain・Czechia・Italy
  • Report the Performance/Functional issues observed during testing and uploaded the logs to Vendor. 
  • Work individually and also with the team in reviewing the test cases of colleagues. 
  • Conduct design and operational testing of internal controls within agreed timescales. 
  • Support audit activities and help to close any controls deficiencies identified. 
  • Balance and prioritise multiple tasks of different sizes and business importance.
  • Create questionnaires using Microsoft forms to send out Surveys to collect feedback from the firm's technical workers. 
  • Maintains the SLA, actively assigns the unassigned incidents and ensure the MTTR and SLA's are strictly adhered.

Marquis Technologies BV, Test Engineer, Jun 2019 ~ April 2020

Client: Samsung, Moto, Oppo
Location: The Netherlands

  • Test on Andriod platform embedded with Exynos, Qualcomm prototype devices(Chipset). And tested on Oneplus, Motorola, Oppo, Samsung and various prototype mobile devices 
  • Performed Performance test on specified route to check the Mobile Test behavior for Network related issues. Report the Performance/Functional issues observed during testing and uploading the logs to Vendor. 
  • Performed Sanity and functional testing with operators like TMobile, Vodafone, Tele2 and KPN
  • Hands-on experience in LTE Architecture, UMTS Architecture(3G), GSM Architecture(2G), LTE IMS/VoLTE, SVC, SRVCC, Carrier Aggregation (CA), Non Carrier Aggregation, CSFB, VoLTE, Basic AT commands.
  • Experience on tools like Shannon, QXDM, QPST, QCAT 
  • Good Understanding of LTE protocols and having good Knowledge on different LTE Channels and RACH process 
  • Worked on Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations. 
  • Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
  • Document procedures for hardware and software installation and use.

Capgemini Technology Services India Limited, Associate Consultant, Feb 2016 ~ Jan 2019 

Client: Royal Bank of Canada, Canada 
Location: BangaloruIndia

  • Worked together with business and identified the business pain areas and provided the solution which provided the financial benefits to customer. 
  • Addressed the long pending and unsolvable issues in existing applications as part of Stabilisation drive. 
  • Enabled the various monitoring by using ELK Stack and PL SQL to monitor and identify the issues before business impacts. 
  • Enabled the self-heal for repeated issues. 

Capgemini Technology Services India Limited, Senior Software Engineer, Feb 2014 ~ Feb 2016 

Client: LPL Financial Holdings INC, USA
Location: India
  • Analyzing Business requirement and preparing developing test cases, test execution and defect reporting and monitoring 
  • Test Case preparation, test execution, defect reporting and monitoring for specific business requirements. Used on Selenium IDE, UFT (QTP) for automation of test cases. And used HP QC, JIRA, Bugzilla tools for logging defects. 
  • Web based application testing with cross browser functionality testing. 
  • Investigating defect root and working closely with developers for product quality. 
  • Responsible for System testing, smoke testing, E2E testing and regression testing.

Education

JNTU, Bachelor of Engineering (HBO), Bachelor of Technology in Electronics and Communication Engineering, 2013

Completed BTech with 7.2 GPA.