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Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and specific requirements. Director of Global Business Strategy 17LIVE Inc. JunSept 2020 Hong Kong Reason of leaving: Due to the
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of Maqbool Hussain Qureshi.
Avatar of Maqbool Hussain Qureshi.
Finance Manager @Pak Wifi Pvt Limited
2019 ~ Present
Account Manager
Within one month
Manager Finance & Accounts Pak Wifi Private Limited Islamabad-Pakistan ( JanuaryMarchMonitor Day-to-Day Financial Matters & Operations. Maintain Payroll, Invoicing & Other Transactions. Prepare Monthly, Quarterly & Yearly Financial Reports. Manage Company's Financials, Monitoring & Reporting System. Maintain Accounting Ledgers & Preparation of the Balance Sheet. Preparation of Imcome & Sales Tax Documents & Filling. Prepared Documentation for Annual External Audits. Manager Finance & Accounts AKSAA5 (Salt'n Pepper Restaurant) Islamabad-Pakistan ( JulyJuneReporting to the Executive Director. Posting of General Entries on GL System. Handling office Petty Cash for Daily Transaction. Handling Purchase & Sales Accounting. Handling
computerized accounting
Inventory Management System
Point of Sale (POS) Systems
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Bahauddin Zakariya University
Law
Avatar of 李佳謙.
Avatar of 李佳謙.
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ Present
Marketing Manager
Within one month
有效透過數位渠道操作,提升 toC 端營運各項指標。實踐數據分析並透過數據引導策略調整。 工作內容: - 品牌上市策略與產品銷售策略規劃 - 產品數位渠道策略與銷售策劃 - 預算分配及數位渠道管理 - 產品數位行銷策略規劃 - 社群經營與部落格內容
WordPress
Google Analytics
Project Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學
英文學系
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
led to a 10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate from purchase page to checkout by 10%. Up-selling and Product Experience Optimization ◆ Decomposition of UJM and data
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of the user.
Avatar of the user.
Chief Technology Officer @Alienkingdom
2020 ~ Present
後端,全端,技術經理
Within one month
C
C++
C#
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Cheng Kung University
Computer Graphics
Avatar of Yu Chu, Shen.
Avatar of Yu Chu, Shen.
Past
營業資深主任 @忠泰集團商場事業
2024 ~ Present
專案管理、採購/商品管理、事業開發、文案撰寫
Within one month
Yu Chu, Shen 10+ years experience in retail, complex operations and franchising. Strong operations management, product management, data analysis, and cross-sector cooperation skills. Organised and motivated with high efficiency, autonomy and focus, and keen insight into the needs and perspectives of others. Be able to identify problems effectively and systematically propose solutions. Taipei City, Taiwan WORK EXPERIENCE Assistant Manager (TSUTAYA) Ruentex Engineering & Construction Co., Ltd. • OctAug 2022 Design Thinking · Operations Management · Product Management · Cross-Cultural Communication Skills · Data Analysis · Copywriting · New Store Openings · Leadership · Teamwork - Annual sales meet 5%~10% of the
營運管理
採購作業
銷售管理
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Goldsmiths, University of London
Creative and Cultural Entrepreneurship (創意與文化創業)
Avatar of the user.
Avatar of the user.
Senior Specialist Product Operation @Alibaba.com
2023 ~ Present
特別助理/國外業務/儲備幹部
Within one month
Microsoft Office
Word
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Chin-Yi University of Technology
Business Administration and Management, General
Avatar of 李依玲.
Avatar of 李依玲.
Program Manager/Executive Assistant @MAYOHR 鼎恒數位科技
2023 ~ Present
HR
Within one month
...等。 Project Manager 頂準創新行銷顧問公司Taipei, Taiwan 網路工商服務產業B2B業務開發、廣告行銷顧問服務、客戶服務、B2C客訴處理 SEO業務開發、客戶服務 人員培訓 學歷 東海大學 Landscape Architecture AprJan 2012 技能 People Operations 組織文化與員工投入度 員工關係與體驗 員工培訓 招募 Company Operations
Communication
Project Management
Project Planning
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
東海大學
Landscape Architecture
Avatar of the user.
Avatar of the user.
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Relationship Management (CRM)
Marketing Communications
Multicultural Team Management
Employed
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 陳思瑾.
Avatar of 陳思瑾.
Frontend Engineer @Shopline 商線科技有限公司
2021 ~ Present
前端工程師
Within one month
jest. As the planner to refactor the member center and order page from Angular.js to React.js. Frontend Engineer • KKday 2019//09 At KKday, I participated in the development of Rezio, a system designed to empower suppliers to manage itinerary products, connect with sales channels, handle order inventory, and oversee website self-operations. The team size for each feature development typically ranged from 2 to 6 engineers. Unit tests were written using Jest. I was responsible for approximately five projects, encompassing both the back-end and its corresponding front-end
JavaScript
HTML/CSS
SASS
Full-time / Remote Only
4-6 years
國立成功大學
資訊工程學系

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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More than one year
Senior Sales Director
HMD Global (NOKIA Phones)
2021 ~ Present
Madrid, Spain
Professional Background
Current status
Employed
Job Search Progress
Professions
Sales
Fields of Employment
Electronics / Telecommunications
Work experience
More than 15 years
Management
I've had experience in managing 15+ people
Skills
Business Development
Sales & Marketing
Strategic Partnerships
Account Management
Business Operations
Team Management
Entrepreneurship
Technological Innovation
Languages
Spanish
Native or Bilingual
French
Professional
English
Professional
Job search preferences
Positions
Sales Director | Marketing Director | eCommerce Director | General Manager
Job types
Full-time
Locations
Madrid, Spain, London, UK, Amsterdam, Netherlands
Remote
Interested in working remotely
Freelance
No
Educations
School
EU Business School
Major
Business Administration
Print
Ftjhiqkzf0i68xedthe9

Javier Martinez Esparza

Senior exec with +20 yrs experience in Sales, Business Development, Business Operations and Team Management in the IT&Telco industry in fast-growing start-ups and multinational companies. Expertise in new company setup and launch / growth of existing operations. Virtual / cross-functional teams management. International background.

 +34606816823
Madrid, ES
[email protected]

Achievements

 Lived for 5 years in a foreign country

 And spent 8 months sailing/3 months in Antarctica, during my military service

 Learned 3 languages

 Backpacked across 30 different countries in Europe, Asia, Africa and South America
...before the age of 24 

Experience

Country Business Manager, Spain and Portugal 2021 - Present

HMD Global is the home of Nokia phones and HMD Services. HMD’s mission is providing accessible connectivity for everyone. HMD designs and markets a range of Android smartphones and feature phones and an expanding portfolio of innovative service offerings across the world having local presence in more than 50 locations around the globe.

  • +147% unit growth YoY
  • +231% revenue growth YoY
  • Biggest 2021 B2B deal in Spain in Enterprise customer featuring our existing AER devices portfolio, OS updates, security updates and extended warranty promise.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Sales Director, EMEA 2018 - 2020

NETGEAR is the innovative leader in connecting the world to the Internet. It has been in the market for the last 22 years, with presence in +25 countries, 1.5b U$ annual revenue, shipping +7.5m devices every quarter, supporting over 157 million customers across the world.

  • Successfully launched several devices in the UK market, the MR1100 at O2UK and the fastest 4G mobile router in the UK, the MR2100 with EE as part of their promise to deliver the fastest wireless connection speeds in the market.
  • Executed business development strategies and engaged with customers at different stages across territories assigned including UK, France, Spain, the Netherlands, South Africa, Turkey or Morocco targeting the high-tier WiFi system consumer market.
  • Drove WiFI6 and 5G adoption across EMEA carriers by showcasing the benefits these new technologies bring for their network efficiency and costs and for their end customers.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Sales Director, Europe 2016 - 2018

Asurion is the biggest handheld protection service provider to mobile operators across the world. It has +14,000 employees, 6b U$ annual revenue, supporting over 280 million consumers across America, Europe, Asia and Australia.

  • As part of the European Business Development Team I was in charge of identifying and developing business opportunities in the 2 fields of Asurion's expertise, Device Protection and end-user Tech-Support service for home-connected consumer electronics, across european Telco operators, dealing with significant projects in key Telco Operators in Spain, UK and Germany.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Managing Director, South Europe 2013 - 2016

Recruited and managed a team of 10 people and annual revenue of €18m. I started the company from scratch in the Region establishing a significant % share in the market and  relevant presence in Tier-1 carriers very quickly. Also managed the Global Relationship with Telefonica Group.

  • 1% Smartphone market share target for 2014 achieved already in June (6 months before yr end)
  • 12% market share in MVNO segment in Aug 2014. #1 non-traditional brand
  • 5% market share in Telefonica Spain in June 2015. #1 non-traditional brand

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Regional Sales & Operations Manager, Spain, Portugal & Greece

Country Business Manager, Spain

Business Manager, Vodafone Spain 2008 - 2013

Leading a Sales & Operations team of 7 and annual revenue of +U$500m. Ownership and execution of Regional business plan. P&L Control. Strategic planning including target definition and marketing budget allocation. Leader of monthly/quarterly business plan reviews. Cross- functional coordination with Marketing, Finance, Product Management to achieve targets. Pricing control.

  • FY11 revenue target 115% achievement
  • FY12 units YoY growth 165%
  • BB Spain enjoyed a 3yr hypergrowth period in units shipped: 500k FY10 to 2.5m FY12
  • I reduced Opex by 39% during 2012 and established marketing budget optimization procedures
  • BB grew from 5% to record 22% Smartphone market share in just 3 years
  • Vodafone Spain was the first carrier to launch a Consumer BB tariff in Spain 

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Head of Business Development, B2B

Sales Manager 2004 - 2008

Leading a team of 25 account managers and sales execs, 6 sales managers, nationwide. Accountable for 50% of total revenue in the Enterprise Business Unit coming from voice services by establishing sales strategies designed to increase ARPU and voice sales, defining specific campaigns focused on products/services, proposing specific incentive models, identifying new business opportunities, closing strategic alliances with industry partners.

  • 2007 revenue target achieved 122%
  • Increased by 60% YoY value of voice sales per Account Manager in the Enterprise Business Unit
  • Increased 151% YoY ARPU of voice deals

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Country Manager, Spain

Sales Director 2002 - 2004

Managed a team of 15 people. Meeting and exceeding company objectives in terms of sales, EBITDA and % growth. Definition of organizational structure. Closing deals with major Key customers and service providers. Meeting regularly with the board of Directors in Milan for reporting activities. Transmission of corporate values to Spain subsidiary.

  • Creation of 2 of the 3 Business Units, Carriers and Channel Partners
  • 2002 revenue target achievement 120%
  • 2003 revenue YoY growth 36%
  • Consolidation of revenue coming from Carrier BU through a 400k EUR deal closed with a major spanish carrier

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Key Account Manager, B2B 2000 - 2002

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Manager, B2B 1998 - 2000

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Strenghts

 Self-starter

 Value Creator

 Entrepreneurial spirit

Languages

Spanish 

English 

French 

Italian 

Education EU Business School - Bachelor Business Administration 1991-1995

Resume
Profile
Ftjhiqkzf0i68xedthe9

Javier Martinez Esparza

Senior exec with +20 yrs experience in Sales, Business Development, Business Operations and Team Management in the IT&Telco industry in fast-growing start-ups and multinational companies. Expertise in new company setup and launch / growth of existing operations. Virtual / cross-functional teams management. International background.

 +34606816823
Madrid, ES
[email protected]

Achievements

 Lived for 5 years in a foreign country

 And spent 8 months sailing/3 months in Antarctica, during my military service

 Learned 3 languages

 Backpacked across 30 different countries in Europe, Asia, Africa and South America
...before the age of 24 

Experience

Country Business Manager, Spain and Portugal 2021 - Present

HMD Global is the home of Nokia phones and HMD Services. HMD’s mission is providing accessible connectivity for everyone. HMD designs and markets a range of Android smartphones and feature phones and an expanding portfolio of innovative service offerings across the world having local presence in more than 50 locations around the globe.

  • +147% unit growth YoY
  • +231% revenue growth YoY
  • Biggest 2021 B2B deal in Spain in Enterprise customer featuring our existing AER devices portfolio, OS updates, security updates and extended warranty promise.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Sales Director, EMEA 2018 - 2020

NETGEAR is the innovative leader in connecting the world to the Internet. It has been in the market for the last 22 years, with presence in +25 countries, 1.5b U$ annual revenue, shipping +7.5m devices every quarter, supporting over 157 million customers across the world.

  • Successfully launched several devices in the UK market, the MR1100 at O2UK and the fastest 4G mobile router in the UK, the MR2100 with EE as part of their promise to deliver the fastest wireless connection speeds in the market.
  • Executed business development strategies and engaged with customers at different stages across territories assigned including UK, France, Spain, the Netherlands, South Africa, Turkey or Morocco targeting the high-tier WiFi system consumer market.
  • Drove WiFI6 and 5G adoption across EMEA carriers by showcasing the benefits these new technologies bring for their network efficiency and costs and for their end customers.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Sales Director, Europe 2016 - 2018

Asurion is the biggest handheld protection service provider to mobile operators across the world. It has +14,000 employees, 6b U$ annual revenue, supporting over 280 million consumers across America, Europe, Asia and Australia.

  • As part of the European Business Development Team I was in charge of identifying and developing business opportunities in the 2 fields of Asurion's expertise, Device Protection and end-user Tech-Support service for home-connected consumer electronics, across european Telco operators, dealing with significant projects in key Telco Operators in Spain, UK and Germany.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Managing Director, South Europe 2013 - 2016

Recruited and managed a team of 10 people and annual revenue of €18m. I started the company from scratch in the Region establishing a significant % share in the market and  relevant presence in Tier-1 carriers very quickly. Also managed the Global Relationship with Telefonica Group.

  • 1% Smartphone market share target for 2014 achieved already in June (6 months before yr end)
  • 12% market share in MVNO segment in Aug 2014. #1 non-traditional brand
  • 5% market share in Telefonica Spain in June 2015. #1 non-traditional brand

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Regional Sales & Operations Manager, Spain, Portugal & Greece

Country Business Manager, Spain

Business Manager, Vodafone Spain 2008 - 2013

Leading a Sales & Operations team of 7 and annual revenue of +U$500m. Ownership and execution of Regional business plan. P&L Control. Strategic planning including target definition and marketing budget allocation. Leader of monthly/quarterly business plan reviews. Cross- functional coordination with Marketing, Finance, Product Management to achieve targets. Pricing control.

  • FY11 revenue target 115% achievement
  • FY12 units YoY growth 165%
  • BB Spain enjoyed a 3yr hypergrowth period in units shipped: 500k FY10 to 2.5m FY12
  • I reduced Opex by 39% during 2012 and established marketing budget optimization procedures
  • BB grew from 5% to record 22% Smartphone market share in just 3 years
  • Vodafone Spain was the first carrier to launch a Consumer BB tariff in Spain 

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Head of Business Development, B2B

Sales Manager 2004 - 2008

Leading a team of 25 account managers and sales execs, 6 sales managers, nationwide. Accountable for 50% of total revenue in the Enterprise Business Unit coming from voice services by establishing sales strategies designed to increase ARPU and voice sales, defining specific campaigns focused on products/services, proposing specific incentive models, identifying new business opportunities, closing strategic alliances with industry partners.

  • 2007 revenue target achieved 122%
  • Increased by 60% YoY value of voice sales per Account Manager in the Enterprise Business Unit
  • Increased 151% YoY ARPU of voice deals

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Country Manager, Spain

Sales Director 2002 - 2004

Managed a team of 15 people. Meeting and exceeding company objectives in terms of sales, EBITDA and % growth. Definition of organizational structure. Closing deals with major Key customers and service providers. Meeting regularly with the board of Directors in Milan for reporting activities. Transmission of corporate values to Spain subsidiary.

  • Creation of 2 of the 3 Business Units, Carriers and Channel Partners
  • 2002 revenue target achievement 120%
  • 2003 revenue YoY growth 36%
  • Consolidation of revenue coming from Carrier BU through a 400k EUR deal closed with a major spanish carrier

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Key Account Manager, B2B 2000 - 2002

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Manager, B2B 1998 - 2000

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Strenghts

 Self-starter

 Value Creator

 Entrepreneurial spirit

Languages

Spanish 

English 

French 

Italian 

Education EU Business School - Bachelor Business Administration 1991-1995