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Definition of Reputation Credits
Yuan Jung Wu(Jenny)
[email protected] • +886-917-972303
1989/04/17 • Taipei, Taiwan
A talented senior UX designer with the great skill on Axure and the experience of the travel and ICT projects for website and mobile application. Passionate on working with the engineer team closely to optimize user experience and integrate various innovations and creative ideas on web/application (graphic) design. Currently, I am looking for job opportunities of UX designer in Singapore.
Skills
UX research
In-depth interview, persona, scenario, journey map, data analysis, usability test.
UX design
Creation of prototype, wireframe, UI flow.
Project management
Developing specifications, schedule control.
Tools:
Axure, Microsoft Project, Microsoft Visio, Trello
Language Ability
Native Mandarin
Fluent English: IELTS 6.5
Education
Birkbeck College, University of London. October 2012 - September 2013
MSc - International Marketing
National Taiwan University. September 2007 - June 2011,
BA - Anthropology
Experience
LION TRAVEL SERVICE CO., LTD. Innovation Department. May 2016- Current
Senior UX Designer & Product Manager
Project: Itinerary Management System
Project Description:
1. A platform that improve communication efficiency and multi-itinerary management among agents, sales, and travel planners.
2. Reducing time spent on itinerary discussion by 50%, and raising the conversion rate of customized tour enquiries from 2% to 60%.
3. Reorganizing existing itinerary entries from text blocks into modular components to improve reusability.
ROYALTEK. Research and Development Department. July 2014- March 2016
UX Designer & Project Manager
Project 1: Itinerary Planning Website & App
Project Description:
1. RoyalTek's first foray into consumer software products from it bread and butter ODM business.
2. I took responsibility of the UX design, business model, and contents.
Project 2: Breakfast Ordering Platform
Project Description:
1. Platform consists of two interfaces, one for clients and one for the restaurants.
2. Users can search for breakfast shops in a given vicinity, review the comments, pre-order, pay, and indicate the breakfast collection time.
3. Restaurants can manage their orders, employees, coupon and advertising campaigns, as well as generate reports of various statistics.
4. I was the UX designer and project manager.
Project 3: Speed Camera Device Control and Motorcade Tracking App
Project Description:
1. The app drives the speed camera device.
2. The main function of app includes device control, updating the firmware of the device, and motorcade tracking management.
3. I was the UX designer and project manager.
Project 4: HUD Navigation Device Control App
Project Description:
1. The app drives the HUD navigation device.
2. Uers can set destinations in the app and the instructions would be projected onto the HUD to show the way.
3. I was the UX designer and project manager.
Project 5: Lora 868MHz Wireless Solution for Proximus Smart Home Box
Project Description:
1. It is an IOT device with temperature, humidity, and acceleration sensing capabilities, as well as GPS and LoRa low-power WAN connectivity. It has numerous applications, including schedule-based appliance control or sensor-triggered events.
2. I was project manager and learnt about hardware development workflow.
Project 6: Car Renting Value-Added Services Platform
Project Description:
1. The platform was developed with our partner car renting companies in mind. Its hardware integrates rear-view mirror, dash cam, wifi hotspot, LCD HUD, and RTK Cloud services. An accompanying app allows rental clients to book vehicles, unlock vehicles from unmanned rental locations, and unlock optional add-ons such as internet connectivity.
2. I was project manager and designed the platform features based on discussion with our partners. I also made suggestions for features to incorporate based on the customer journey map I developed.
DY GAME. Research and Development Department. November 2013 - April 2014
UX Researcher
Project: Smart TV Gaming Platform with Controller App
Project Description:
1. The controller app connects to the smart TV via Bluetooth.
2. As the target market was China, I held user research and employee training for customer service department in Shanghai.
Volunteering
Apr 2016 Ruiru Children's Home, Kenya
While between jobs in April 2016, I took a month-long sabbathical to Europe and Africa. While in Kenya, I visited an orphanage in Ruiru, where I was able to spend time with the children. I played the guitar for them and taught them to sing "Armani", which means peace and love in Swahili. The trip has made me
Yuan Jung Wu(Jenny)
[email protected] • +886-917-972303
1989/04/17 • Taipei, Taiwan
A talented senior UX designer with the great skill on Axure and the experience of the travel and ICT projects for website and mobile application. Passionate on working with the engineer team closely to optimize user experience and integrate various innovations and creative ideas on web/application (graphic) design. Currently, I am looking for job opportunities of UX designer in Singapore.
Skills
UX research
In-depth interview, persona, scenario, journey map, data analysis, usability test.
UX design
Creation of prototype, wireframe, UI flow.
Project management
Developing specifications, schedule control.
Tools:
Axure, Microsoft Project, Microsoft Visio, Trello
Language Ability
Native Mandarin
Fluent English: IELTS 6.5
Education
Birkbeck College, University of London. October 2012 - September 2013
MSc - International Marketing
National Taiwan University. September 2007 - June 2011,
BA - Anthropology
Experience
LION TRAVEL SERVICE CO., LTD. Innovation Department. May 2016- Current
Senior UX Designer & Product Manager
Project: Itinerary Management System
Project Description:
1. A platform that improve communication efficiency and multi-itinerary management among agents, sales, and travel planners.
2. Reducing time spent on itinerary discussion by 50%, and raising the conversion rate of customized tour enquiries from 2% to 60%.
3. Reorganizing existing itinerary entries from text blocks into modular components to improve reusability.
ROYALTEK. Research and Development Department. July 2014- March 2016
UX Designer & Project Manager
Project 1: Itinerary Planning Website & App
Project Description:
1. RoyalTek's first foray into consumer software products from it bread and butter ODM business.
2. I took responsibility of the UX design, business model, and contents.
Project 2: Breakfast Ordering Platform
Project Description:
1. Platform consists of two interfaces, one for clients and one for the restaurants.
2. Users can search for breakfast shops in a given vicinity, review the comments, pre-order, pay, and indicate the breakfast collection time.
3. Restaurants can manage their orders, employees, coupon and advertising campaigns, as well as generate reports of various statistics.
4. I was the UX designer and project manager.
Project 3: Speed Camera Device Control and Motorcade Tracking App
Project Description:
1. The app drives the speed camera device.
2. The main function of app includes device control, updating the firmware of the device, and motorcade tracking management.
3. I was the UX designer and project manager.
Project 4: HUD Navigation Device Control App
Project Description:
1. The app drives the HUD navigation device.
2. Uers can set destinations in the app and the instructions would be projected onto the HUD to show the way.
3. I was the UX designer and project manager.
Project 5: Lora 868MHz Wireless Solution for Proximus Smart Home Box
Project Description:
1. It is an IOT device with temperature, humidity, and acceleration sensing capabilities, as well as GPS and LoRa low-power WAN connectivity. It has numerous applications, including schedule-based appliance control or sensor-triggered events.
2. I was project manager and learnt about hardware development workflow.
Project 6: Car Renting Value-Added Services Platform
Project Description:
1. The platform was developed with our partner car renting companies in mind. Its hardware integrates rear-view mirror, dash cam, wifi hotspot, LCD HUD, and RTK Cloud services. An accompanying app allows rental clients to book vehicles, unlock vehicles from unmanned rental locations, and unlock optional add-ons such as internet connectivity.
2. I was project manager and designed the platform features based on discussion with our partners. I also made suggestions for features to incorporate based on the customer journey map I developed.
DY GAME. Research and Development Department. November 2013 - April 2014
UX Researcher
Project: Smart TV Gaming Platform with Controller App
Project Description:
1. The controller app connects to the smart TV via Bluetooth.
2. As the target market was China, I held user research and employee training for customer service department in Shanghai.
Volunteering
Apr 2016 Ruiru Children's Home, Kenya
While between jobs in April 2016, I took a month-long sabbathical to Europe and Africa. While in Kenya, I visited an orphanage in Ruiru, where I was able to spend time with the children. I played the guitar for them and taught them to sing "Armani", which means peace and love in Swahili. The trip has made me