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資深多國語技術支援專員 @Gandi.net
2016 ~ Present
UI/UX設計師、UX研究員
Within one month
在此過程中,我深受 UX 設計所能帶來的正面影響所吸引,從而決定專注於 UX 領域。 此外,我也利用下班時間及周末學習各樣 UX 設計知識及技巧,並從無到有,獨立完成3個專案,取得 Google UX Design Certificate 證書,時至今日也仍關注最新 UX 設計趨勢。 多年的實務經
Figma
Adobe XD
UX Design
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Google UX Design Certificate
Avatar of the user.
Avatar of the user.
Product Design Consultant @Freelancer
2023 ~ 2024
UX Researcher / UIUX Designer / Product Designer
Within one month
User Interfaces
Service Design
User Research
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shih Chien University
B.F.A Communication Design
Avatar of the user.
Avatar of the user.
Senior User Experience Researcher @AJA大予創意設計股份有限公司
2021 ~ 2023
UX Researcher/Design Researcher
Within one month
Design Thinking
Design Research
Service Design
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Savannah College Art and Design
Service Design
Avatar of the user.
Avatar of the user.
Product designer @FunNow - 即時預訂都會享樂的第一選擇
2023 ~ Present
Product Designer (UI/UX)
Within one month
UI Design
UX Research
Design Strategy
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shih-Chien University
Industrial Product Design
Avatar of Li-Chia Cheng.
Avatar of Li-Chia Cheng.
Freelance Product Designer (Available for Contracts) @Self Employed
2023 ~ Present
Senior UI/UX designer / Product designer
Within one month
Li-Chia Cheng UX & Product Designer | 5 years of creating meaningful experiences through research-driven design I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users. After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech. My goal is to create digital experiences that
Design Thinking
Product Design
UX Design
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tampere University
Human Technology Interaction
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Hawaii Bachelor of Arts in International Cultural Studies Communications (Journalism / Media Production) Certificate of Digital Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of YI-XUAN LI.
Avatar of YI-XUAN LI.
Sr. Product Designer @portto 門戶科技 | Blocto
2022 ~ Present
Product Designer (UI/UX)
Within one month
Product Designer Portto Co., Ltd Aprpresent Planned and d esigned product interface. Analyzed u ser experience research and competitive product, explored product possibilities, and made product proposals. Established and maintained design systems. Tracked product user behavior, and proposal and discussion with the team. UI/UX Designer Codepulse Co., Ltd MarMarDesktop/mobile version ui design and ux research. Optimized the process of the design team, created design files and design systems. Designed and maintained Content Management System product. Analyzed u ser experience research. UI/UX Designer Inbound Asia
Photoshop
Illustrator
InDesign
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shu-Te University
Visual communication design
Avatar of Salie Chien.
Avatar of Salie Chien.
Product design & PM @LINE Bank (台灣連線商業銀行)
2022 ~ Present
Senior UX Designer, Product Designer, Design Lead
Within one month
Salie Chien Product Designer at LINE Bank / [email protected] Hi! I am Salie, a product designer with 7+ years of experience in web & app design. Majorly focus on consumer products, interested in fintech, travel, and entertainment industry. Currently, I'm working on product design & project management at LINE Bank. My experience in design-initiative projects, data-informed design, UX Research, product management, and cross-team stakeholder management help me become a key contributor to the design team. Experien ces Product Designer . LINE Bank . 2022/12 - Present • Build product from 0
Sketch App
Design Thinking
Web Design
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Central University
Business Administration
Avatar of Allen Liu.
Avatar of Allen Liu.
Past
Sr. Product Designer @OneDegree
2022 ~ Present
Product Designer (UI/UX)
Within one month
Chia Peng Liu Product Designer I have over 5 years of product design experience background in fintech, SaaS, E-commerce & entertainment field. Multidisciplined professional across user-centered design and development. Put empathy on user's needs, communicate and collaborate with engineers, finding the best solution between design and development. He focusing on user experience design workflow, then designing and implementing that feasible proposal to solve problems. I love to keep learning trend in UI / UX and development techniques. Try to design products with better user experience, high quality, and increasing conversion rate, dedicating to
ui/ux
Zeplin
Illustrator
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
Digital Media Design
Avatar of 詹安婷 Anting Chan.
Avatar of 詹安婷 Anting Chan.
Past
UIUX Designer @Dr. Advice Corporation Ltd
2021 ~ 2023
UI Designer
Within one month
app (Android/iOS versions) and responsive web design. ‧ Create several design style for application in order to satisfy customers' demand. ‧ Work with engineers to define and implement innovative solutions for the graphic assets. Cal-Comp Big Data, Inc., GUI Designer, Sep 2017 ~ Mar 2020 ‧ Support UX team with the creation of wireframes, prototype, animation to inform design solutions and make proposals. ‧ Communicate with UX researchers to conduct usability reviews and incorporate feedback into the GUI design. ‧ The maintenance of screenshots, resources, artwork documents and assist engineers in solving the development problems. ‧ Support
Figma
Sketch
Illustrator
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
ARC Academy Osaka
Japanese

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Within one month
UX Researcher
Gandi.net
2016 ~ Present
台灣台北
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
UI/UX Design, UX Design
Fields of Employment
Internet, Information Services
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
Figma
Adobe XD
UX Design
UX Research
Cross-Functional Communication
Problem Analysis
Problem Solver
Languages
French
Professional
English
Professional
Korean
Intermediate
Chinese
Native or Bilingual
Job search preferences
Positions
UI/UX設計師、UX研究員
Job types
Full-time
Locations
台灣台北
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Google UX Design Certificate
Major
Print



林昭雯 

JHAO-WUN LIN

資深技術支援兼任 UX 研究。在過去八年間,我有幸參與公司網站改版從初期到完善的迭代過程。由於公司沒有專職 UX 團隊,身為第一線技術諮詢人員,除解決客戶問題之外,我也兼任提升產品使用者體驗的責任。因此在工作中,累積許多 UX 領域實務經驗,包括透過質量化研究方式辨識使用者痛點、提出洞察與解決方案,及使用者測試等,至今已經回報上百個產品技術問題,且彙整提出數十項痛點洞察及解決方案。在此過程中,我深受 UX 設計所能帶來的正面影響所吸引,從而決定專注於 UX 領域。

此外,我也利用下班時間及周末學習各樣 UX 設計知識及技巧,並從無到有,獨立完成3個專案,取得 Google UX Design Certificate 證書,時至今日也仍關注最新 UX 設計趨勢。

多年的實務經驗幫助我培養細膩的觀察力與絕佳判斷力,使我能快速了解使用者需求,準確預測痛點,並提出相應的解決方案;我也擅長主動出擊,觀察現有產品中的潛在痛點,將問題回報給開發團隊,從根本解決問題,提升使用者體驗。

我期許自己能夠發揮所學的 UX 設計知識,與過去的實務經驗融會貫通,致力於開發包容性設計,消弭數位落差,並滿足更多元的使用者需求。此外,我也有豐富的跨領域溝通經驗,不僅能夠理解使用者需求,也能夠精確地將需求傳達給開發團隊。

專業技能

UX


  • 同理心地圖
  • 使用者研究
  • 人物誌
  • 使用者旅程地圖
  • 競評分析
  • 故事板
  • 易用性測試

UI


  • 線框稿
  • 視覺稿
  • 原型設計

專業能力


  • 域名註冊及管理
  • DNS 伺服器
  • 電子郵件服務
  • 客戶服務管理
  • 客訴處理
  • 問題追蹤處理
  • 技術文件翻譯

語言能力


  • 英文專業 (900/990)
  • 法文 專業 (DALF C1)
  • 韓文 初階
  • 中文 母語

專業工具

   Illustrator      Figma      Adobe XD

工作經歷

2016/03 - 迄今


資深多國語技術支援專員(法文/英文/中文)|UX 研究 

Gandi.net 法商管地有限公司

多國語技術支援專員

  • 以多國語提供域名、電子信箱及主機產品售前及售後諮詢服務及技術支援;
  • 回報技術問題;
  • 客訴處理。

UX 研究

  • 將使用者回饋轉換為有意義之發現;
  • 辨識使用者痛點;
  • 提出洞察與可行之解決方案

具體成就 - 回報上百個產品技術問題,且彙整提出數十項痛點洞察及解決方案,包含:

  • 因應域名註冊規定,最佳化特定域名轉入流程;
  • 因應域名註冊規定,最佳化域名伺服器設定流程;
  • 新增程序錯誤通知,最佳化 SSL 憑證建立流程;
  • 提升整體介面文字精準度及功能操作識別度;
  • 改善日常工作流程,提升客服案件處理效率。

技術文件翻譯:

  • 技術文件、網站內容,電子報及常見問題集 (FAQ) 之翻譯與校對。

2014/09 - 2015/06

中文助教

法國佛瑞高中

通過台法助教交流計畫之遴選,於2014-2015年間於由教育部派任至法國佛瑞高中擔任中文助教。


2013/09 - 2018/12

自由接案譯者

中英法文口筆譯

  • 與翻譯社合作接案,翻譯各領域文件如:使用手冊翻譯,能源報告翻譯等;
  • 國際活動口譯隨行人員:南方治水論壇、歐洲教育展及世界運動舞蹈大會。


2013/07 - 2013/0

實習譯者

翔威國際股份有限公司

  • 網站及軟體本地化翻譯與技術文件翻譯;
  • 與利害關係人合作,確保翻譯內容無誤;
  • 在技術及詞彙方面,確保譯文皆與原文相符。


學歷

Google UX Design Certificate

  • UX 基礎概論及設計流程
  • 線框稿、視覺稿及原型設計
  • 使用者研究及易用性測試
  • RWD 基礎概論
  • 獨立完成三個專案 (可參考作品集)

2022/07 - 2023/02

文藻外語大學(Wenzao Ursuline University of Languages)

主修法國語文系,副修英文口筆譯

2007/09 - 2014/06

Resume
Profile



林昭雯 

JHAO-WUN LIN

資深技術支援兼任 UX 研究。在過去八年間,我有幸參與公司網站改版從初期到完善的迭代過程。由於公司沒有專職 UX 團隊,身為第一線技術諮詢人員,除解決客戶問題之外,我也兼任提升產品使用者體驗的責任。因此在工作中,累積許多 UX 領域實務經驗,包括透過質量化研究方式辨識使用者痛點、提出洞察與解決方案,及使用者測試等,至今已經回報上百個產品技術問題,且彙整提出數十項痛點洞察及解決方案。在此過程中,我深受 UX 設計所能帶來的正面影響所吸引,從而決定專注於 UX 領域。

此外,我也利用下班時間及周末學習各樣 UX 設計知識及技巧,並從無到有,獨立完成3個專案,取得 Google UX Design Certificate 證書,時至今日也仍關注最新 UX 設計趨勢。

多年的實務經驗幫助我培養細膩的觀察力與絕佳判斷力,使我能快速了解使用者需求,準確預測痛點,並提出相應的解決方案;我也擅長主動出擊,觀察現有產品中的潛在痛點,將問題回報給開發團隊,從根本解決問題,提升使用者體驗。

我期許自己能夠發揮所學的 UX 設計知識,與過去的實務經驗融會貫通,致力於開發包容性設計,消弭數位落差,並滿足更多元的使用者需求。此外,我也有豐富的跨領域溝通經驗,不僅能夠理解使用者需求,也能夠精確地將需求傳達給開發團隊。

專業技能

UX


  • 同理心地圖
  • 使用者研究
  • 人物誌
  • 使用者旅程地圖
  • 競評分析
  • 故事板
  • 易用性測試

UI


  • 線框稿
  • 視覺稿
  • 原型設計

專業能力


  • 域名註冊及管理
  • DNS 伺服器
  • 電子郵件服務
  • 客戶服務管理
  • 客訴處理
  • 問題追蹤處理
  • 技術文件翻譯

語言能力


  • 英文專業 (900/990)
  • 法文 專業 (DALF C1)
  • 韓文 初階
  • 中文 母語

專業工具

   Illustrator      Figma      Adobe XD

工作經歷

2016/03 - 迄今


資深多國語技術支援專員(法文/英文/中文)|UX 研究 

Gandi.net 法商管地有限公司

多國語技術支援專員

  • 以多國語提供域名、電子信箱及主機產品售前及售後諮詢服務及技術支援;
  • 回報技術問題;
  • 客訴處理。

UX 研究

  • 將使用者回饋轉換為有意義之發現;
  • 辨識使用者痛點;
  • 提出洞察與可行之解決方案

具體成就 - 回報上百個產品技術問題,且彙整提出數十項痛點洞察及解決方案,包含:

  • 因應域名註冊規定,最佳化特定域名轉入流程;
  • 因應域名註冊規定,最佳化域名伺服器設定流程;
  • 新增程序錯誤通知,最佳化 SSL 憑證建立流程;
  • 提升整體介面文字精準度及功能操作識別度;
  • 改善日常工作流程,提升客服案件處理效率。

技術文件翻譯:

  • 技術文件、網站內容,電子報及常見問題集 (FAQ) 之翻譯與校對。

2014/09 - 2015/06

中文助教

法國佛瑞高中

通過台法助教交流計畫之遴選,於2014-2015年間於由教育部派任至法國佛瑞高中擔任中文助教。


2013/09 - 2018/12

自由接案譯者

中英法文口筆譯

  • 與翻譯社合作接案,翻譯各領域文件如:使用手冊翻譯,能源報告翻譯等;
  • 國際活動口譯隨行人員:南方治水論壇、歐洲教育展及世界運動舞蹈大會。


2013/07 - 2013/0

實習譯者

翔威國際股份有限公司

  • 網站及軟體本地化翻譯與技術文件翻譯;
  • 與利害關係人合作,確保翻譯內容無誤;
  • 在技術及詞彙方面,確保譯文皆與原文相符。


學歷

Google UX Design Certificate

  • UX 基礎概論及設計流程
  • 線框稿、視覺稿及原型設計
  • 使用者研究及易用性測試
  • RWD 基礎概論
  • 獨立完成三個專案 (可參考作品集)

2022/07 - 2023/02

文藻外語大學(Wenzao Ursuline University of Languages)

主修法國語文系,副修英文口筆譯

2007/09 - 2014/06