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Admin Merchant Operational @PT Valdo Sumber Daya Mandiri
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PT. VADS Indonesia JanuariDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Mitracomm Ekasarana NovemberDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Transcosmos Indonesia OktoberNovember 2020 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Customer Service Email PT Transcosmos
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Project Manager Technical Support @BenQ Corporation
2019 ~ Present
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6-10 years
Fu Jen Catholic University
English Language and Literature
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In Home Support Services Care Provider @San Francisco County IHSS
2017 ~ 2022
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More than one year
and closing techniques Building a rapport with customers by offering friendly, knowledgeable, supportive customer service Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases I gained in-depth knowledge of the company's product to provide reliable and trusted assistance to customers daily, helping them make informed decisions with purchases. Exceeding daily sales goals with cross-selling and upselling techniques. Providing exceptional customer service JuneAugust 2009 Store Manager Susie's Deals Assign employees to specific duties to best suit the needs of the store. Assist employees with cash register
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4-6 years
San Mateo County Adult Education
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Senior Firmware Engineer @IBronx Sdn Bhd
2020 ~ Present
Within one year
C/C++ Programming
python programming
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10-15 years
Coursera online course
AI - Deep Learning
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Project manager @Azurewave 海華科技
2023 ~ Present
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Within one month
Word
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10-15 years
淡江大學 Tamkang University
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Bartender @Abacus at Camana Bay
2020 ~ Present
Beverage Manager, Bar Manager, Assistant Bar Manager, Bartender
Within one year
and Opera front of house systems. West Bay, Cayman Islands Work Experience Bartender • Abacus at Camana Bay NovemberPresent Tending bar at high end upscale Steak and Seafood Restaurant, serving classic cocktails, local island classics and new creations in a fast paced environment. Monthly inventory, menu creation and high service standards. Senior Bartender • The Westin Grand Cayman NovemberNovember 2020 Valued member of bar team working between high volume Beach bar, Lobby and Restaurant Bars, serving to Westin service standards. Constant customer interaction focused on guest satisfaction. Input into drink menus and overall standardization of service.
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University of Canterbury
Business Management
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Senior Full Stack Engineer @永聯物流開發股份有限公司(ALP)
2022 ~ Present
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Zheng-Hong Jiang Software Developer 6 years of software development experience Main tech stack: JavaScript, React, Java, Spring 2 years of frontend and 4 years of backend implementing experience Serviced for a System Integration company, CRM+eCommerce product company Implemented projects from requirements gathering, user interface design and development I am willing to communicate with partners and customers to create products with a good experience. Besides daily development, I also like to learn new technologies and tools, share and discuss with the team to introduce suitable tools to improve the work process. / Taiwan / zh.
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Senior QA Engineer @Pandora R&D Labs Private Limited
2018 ~ Present
More than one year
. Experienced in Manual and Automation Testing of Web-based Applications. Hands-on experience in testing the telephony Billing Components [email protected] Experience Project Handled: Billing Engine with Sales Tax Duration: JanMar 2021 Worked on Telecom billing software application, that supports the full range of telecom customer care, billing, and ordering activities in single and convergent multi-service environments. I worked on a payment module called Payment Manager which provides the facility to bill our customers online. Roles & Responsibilities Participated in daily Scrum meetings, Requirements Analysis, Design reviews, and Release meetings. Worked parallel
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4-6 years
Gurunanak Institute of Technology
Bachelor of Technology

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Structural Engineer
Logo of Evergreen Aviation Technologies Corporation.
Evergreen Aviation Technologies Corporation
2020 ~ Present
台灣台北
Professional Background
Current status
Employed
Job Search Progress
Professions
Structural Engineer
Fields of Employment
Aeronautics / Space
Work experience
4-6 years
Management
None
Skills
Aircraft Maintenance
Industrial Engineering
Communication Skills
Customer Service
Languages
Chinese
Native or Bilingual
English
Intermediate
Job search preferences
Positions
FAE工程師
Job types
Full-time
Locations
Remote
Freelance
No
Educations
School
Chung Yuan Christian University
Major
Industrial and Systems Engineering
Print
Rtcjfwgzopdx879mw4we


JIAN-YING CHEN

 Structural Engineer

 Taiwan | Taipei

  1990/03

 +886-988-761-550 

 [email protected]


 3+ years of structure maintenance experience in aircraft (Boeing 747/767 series).

1+ years of New Product Introduction (NPI) experience in Original Equipment Manufacturer (OEM) of China.

Half-year of Industrial Engineering (IE) experience in Original Equipment Manufacturer (OEM) of Vietnam.

EDUCATION

Chung Yuan Christian University (BS) | Industrial and Systems Engineering, September 2010 - June 2014
SKILL

  • Aircraft Structure MaintenanceWide knowledge of aircraft sheet metal repairs
  • Industrial Engineering | Lean Production/ Time Study/ Facility Design/ Quality Control
  • Technical document writing | Engineering Instruction
  • Cross-functional communication
  • Computer | Microsoft Office
  • Language | Chinese (Native)/ English (TOEIC 625)

WORK EXPERIENCE

Evergreen Aviation Technologies Corporation

〔Aircraft Structural Engineer〕 January 2020 - present

  • Studied the technical documents such as Structural Repair Manual (SRM), Service Bulletin (SB), Component Maintenance Manual (CMM) and Drawing, evaluated the damage identification, allowable damage and repair procedures.
  • Designed the repair sketch and wrote the repair proposal, sent a telex to Boeing company for evaluation. 
  • Integrated the above repair information, authored and issued the Engineering Instruction (EI) to support the mechanic perform the repair.
  • Followed up the repair schedule, provided the daily report for customer review. 
  • Served as liaison between customer, manufacturer and mechanic, provided assistance in clarification of structural issues or repair problems.
  • Support  the aircraft weighing and calculated the center of gravity (CG) of aircraft.

〔Aircraft Structural Mechanic〕July 2018 - December  2019

  • Examined and inspected aircraft structural and physical components for imperfections such as cracks, broken, gouge, corrosion or lighting strike.
  • Checked the bill of materials is accurate,  ensure the materials are sufficient before the repair.
  • Removed the damaged area. Fabricated, drilled, installed and maintained sheet-metal components by technical document requirements.

 Winlu Tire Company Limited

〔Vehicle Apprentice Mechanic〕November 2017 - March 2018

  • Examined tire for any damage and malfunctions, evaluated the life expectancy of a tire.
  • Replaced and balanced the wheels, make sure that weight is evenly distributed around the wheels.
  • Adjusted the wheel alignments, improved the efficiency of the wheel usage.
  • Supported the tire repair or wheel repair.

ASUSTek Computer Incorporation

〔Process Engineer | China June 2016 - August 2017 

In charge of New Product Introduction (NPI) in cell phone and tablet, including Sample Run (SR), Engineering Run (ER) and Pilot Run (PR). 
  • Coordinated and managed manufacturing process in sample line of Taiwan such as material, manpower, facilities, layouts, workflow, SOP and production report.
  • Measured and calculated the standard time of manufacturing process, estimated the productivity, manpower and quantity of facilities on each stage. 
  • Worked with R&D team for product design and procedure improvement, average gaining 5% increase in productivity and reduce 10% time waste of assembly.
  • Established the quality control specification with R&D team and introduced it to the Original Equipment Manufacturer.
  • Implement the Final Quality Control in random sampling, confirmed products are functional and meet the standards.

Dean Shoes Company Limited

〔Industrial Engineering Coordinator | Vietnam〕December 2015 - January 2016

  • Collaborated with Vietnam colleague on time measurement of process of shoemaking, recorded and integrated the data of measurement.
  • Estimate the cost of manpower by standard time, provided the quotation for customer review.

Kwong Lung Enterprise Company Limited

〔Industrial Engineering Intern | Vietnam〕 July 2013 - September 2013

Implemented the Lean Production strategy to clothing factory to optimize productivity.
  • Formulated the standard time of procedure and redesigned the workflow, gaining 12% increase in productivity.
  • Designed the production layouts to eliminate wastefulness such as operational motion and transportation, achieving 20% improvement of efficiency.
  • Updated the Kanban of product line, provide the better vision and recognition to operators.
Resume
Profile
Rtcjfwgzopdx879mw4we


JIAN-YING CHEN

 Structural Engineer

 Taiwan | Taipei

  1990/03

 +886-988-761-550 

 [email protected]


 3+ years of structure maintenance experience in aircraft (Boeing 747/767 series).

1+ years of New Product Introduction (NPI) experience in Original Equipment Manufacturer (OEM) of China.

Half-year of Industrial Engineering (IE) experience in Original Equipment Manufacturer (OEM) of Vietnam.

EDUCATION

Chung Yuan Christian University (BS) | Industrial and Systems Engineering, September 2010 - June 2014
SKILL

  • Aircraft Structure MaintenanceWide knowledge of aircraft sheet metal repairs
  • Industrial Engineering | Lean Production/ Time Study/ Facility Design/ Quality Control
  • Technical document writing | Engineering Instruction
  • Cross-functional communication
  • Computer | Microsoft Office
  • Language | Chinese (Native)/ English (TOEIC 625)

WORK EXPERIENCE

Evergreen Aviation Technologies Corporation

〔Aircraft Structural Engineer〕 January 2020 - present

  • Studied the technical documents such as Structural Repair Manual (SRM), Service Bulletin (SB), Component Maintenance Manual (CMM) and Drawing, evaluated the damage identification, allowable damage and repair procedures.
  • Designed the repair sketch and wrote the repair proposal, sent a telex to Boeing company for evaluation. 
  • Integrated the above repair information, authored and issued the Engineering Instruction (EI) to support the mechanic perform the repair.
  • Followed up the repair schedule, provided the daily report for customer review. 
  • Served as liaison between customer, manufacturer and mechanic, provided assistance in clarification of structural issues or repair problems.
  • Support  the aircraft weighing and calculated the center of gravity (CG) of aircraft.

〔Aircraft Structural Mechanic〕July 2018 - December  2019

  • Examined and inspected aircraft structural and physical components for imperfections such as cracks, broken, gouge, corrosion or lighting strike.
  • Checked the bill of materials is accurate,  ensure the materials are sufficient before the repair.
  • Removed the damaged area. Fabricated, drilled, installed and maintained sheet-metal components by technical document requirements.

 Winlu Tire Company Limited

〔Vehicle Apprentice Mechanic〕November 2017 - March 2018

  • Examined tire for any damage and malfunctions, evaluated the life expectancy of a tire.
  • Replaced and balanced the wheels, make sure that weight is evenly distributed around the wheels.
  • Adjusted the wheel alignments, improved the efficiency of the wheel usage.
  • Supported the tire repair or wheel repair.

ASUSTek Computer Incorporation

〔Process Engineer | China June 2016 - August 2017 

In charge of New Product Introduction (NPI) in cell phone and tablet, including Sample Run (SR), Engineering Run (ER) and Pilot Run (PR). 
  • Coordinated and managed manufacturing process in sample line of Taiwan such as material, manpower, facilities, layouts, workflow, SOP and production report.
  • Measured and calculated the standard time of manufacturing process, estimated the productivity, manpower and quantity of facilities on each stage. 
  • Worked with R&D team for product design and procedure improvement, average gaining 5% increase in productivity and reduce 10% time waste of assembly.
  • Established the quality control specification with R&D team and introduced it to the Original Equipment Manufacturer.
  • Implement the Final Quality Control in random sampling, confirmed products are functional and meet the standards.

Dean Shoes Company Limited

〔Industrial Engineering Coordinator | Vietnam〕December 2015 - January 2016

  • Collaborated with Vietnam colleague on time measurement of process of shoemaking, recorded and integrated the data of measurement.
  • Estimate the cost of manpower by standard time, provided the quotation for customer review.

Kwong Lung Enterprise Company Limited

〔Industrial Engineering Intern | Vietnam〕 July 2013 - September 2013

Implemented the Lean Production strategy to clothing factory to optimize productivity.
  • Formulated the standard time of procedure and redesigned the workflow, gaining 12% increase in productivity.
  • Designed the production layouts to eliminate wastefulness such as operational motion and transportation, achieving 20% improvement of efficiency.
  • Updated the Kanban of product line, provide the better vision and recognition to operators.