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Definition of Reputation Credits
Product/Project Manager/Scrum Master/Agile leader
Jing-Yuan Chang
PMP, CSM
New Taipei City, Taiwan
- Willing to relocate to Toronto, OH, Canada
- Bilingual - fluent in both English and Mandarin
- Agile leader
- Graduated from University of Victoria, major in Economics.
- ~5 years+ of PM-related experience dealing with different softwares has made me a great communicator. Good at clarifying and fulfilling clients' requests and turning them into achievable goals.
- Familiar with product&project management. (Both Waterfall & Agile)
- A strong logical thinker. Both on business and clients' aspects, effectively increase clients’ satisfaction.
- Project Management Professional
- Certified Scrum Master
- Highly open-minded & efficient communicator
Experience
Dec. 2021 - Present
Project Manager
NextFortune Investments Limited Taiwan Branch (BVI)
- Project/Requirement Management
- Jira implementation
- Gather implementation
- Agile leader
- Scrum Master
- Cross-functional co-op(international in English)
- WFH experience
Sep. 2020 - Oct. 2021
Sr. Sales Operations Specialist & Associate Product Manager
Ambi Art Inc.
•Ticketing Market Agency
-New clients development
-Public relationships
-Request Interviews & Discussion
-Business cooperation
-Start a new ticketing platform “TixFun” on 2020/11/02
-Accomplished about 40,000 members & over 40 contracted clients
•Product Sales
-Digital Sales (B2B & B2C)
-Business event planning & scheduling
-Digital data tracking & analysis
-Social media marketing (Digital)
•Platform Function-wise (PM)
-Product scale management
-Analyze & optimize different functions
-Product new features design& planning (coding excluded)
-Android/iOS developer program account management
July 2020 - Sep. 2020
Front of House Manager
JM Cafe & Bistro
•Start a family-owned restaurant
- Develop new client relationship
- Optimize operation & workflow
- Assist in new product development
- Event planning
Oct. 2019 - Apr. 2020
Operations Supervisor
PenguinSmart
• Remote Rehab Therapy Platform Operation
- Product operation
- Public relationship (B2B & B2C)
- Optimize UI/UX
- Platform QA
- Product review (Logical based)
- Therapist relation management
- Content Create
- Social media management
• Product Sales
- Bilingual Sales & Customer Success (Both Mandarin & English)
• Online & Offline event support
- China-based on-site Seminar support & sales
- Online Seminar
June 2017 - Mar. 2019
Specialist
Acer Incorporated
• Responsible for the whole NTCH ticketing platform and SAA.(行將車輛競拍系統) project management.
- Starting from an idea or requests, communicate with the clients.
- Analyze and sort out achievable results for the R&D and Art&Design Teams.
- Multi-department meeting to discuss how the product can be made based on clients’ demands.
- Build up models and confirm with clients if the model meets the expectation.
- Set up project schedule, including interior system testing and estimate system on-board date; then to ensure the team execute accordingly.
- Customized system front & backend operating.
- System Orientation to clients.
• Responsible Product:
• NTCH Ticketing Platform
- Currently the largest ticketing platform in Taiwan with about 1.3 billion revenue per year.
- Website renovation on board 2019/05.
- Monthly meeting and demand interview for platform review and to consistently improve the platform.
• NTCH Ticketing APP “OpenArts”
- On board 2017/12,
- Reach 30,000 active members per month within an year.
- Biweekly meeting for APP comments review and discuss for solutions.
• SinJang Auto-Car Auction System
- Taiwan largest Auto-Car Auction system.
- Meeting based on clients’ request.
- Currently undergoing expansion process of China’s market.
Oct. 2016 - May 2017
Inside Sales
GLOBAL INTELLIGENCE NETWORK CO., LTD.
•Responsible for project and product management.
- Providing quotes
- Inventory control
- Schedule for delivery
- Any further requests from clients by case closed.
•Responsible Project:
•EVA Airways Corporation 2016-2017 annual hardware Replacement.
•Hotel Royal Group (老爺酒店集團) 2016-2017 annual hardware Replacement.
•YangMing Marine Transport Corp. (陽明海運) 2016-2017 annual hardware Replacement.
•TutorABC 2016-2017 annual hardware purchase.
Education
2012 - 2016
University of Victoria, BC, Canada
Economics
Skills
Digital Marketing
- Google GA/Facebook Pixel
- Digital advertising(FB specialized)
Project/Product
- Agile Leader(Specifically better at SCRUM work-frame)
- Wireframe creation
- Software Prototyping & Mockup
- JIRA Software
Language(Bilingual)
- Chinese (Native)
- English (Native)
Product/Project Manager/Scrum Master/Agile leader
Jing-Yuan Chang
PMP, CSM
New Taipei City, Taiwan
- Willing to relocate to Toronto, OH, Canada
- Bilingual - fluent in both English and Mandarin
- Agile leader
- Graduated from University of Victoria, major in Economics.
- ~5 years+ of PM-related experience dealing with different softwares has made me a great communicator. Good at clarifying and fulfilling clients' requests and turning them into achievable goals.
- Familiar with product&project management. (Both Waterfall & Agile)
- A strong logical thinker. Both on business and clients' aspects, effectively increase clients’ satisfaction.
- Project Management Professional
- Certified Scrum Master
- Highly open-minded & efficient communicator
Experience
Dec. 2021 - Present
Project Manager
NextFortune Investments Limited Taiwan Branch (BVI)
- Project/Requirement Management
- Jira implementation
- Gather implementation
- Agile leader
- Scrum Master
- Cross-functional co-op(international in English)
- WFH experience
Sep. 2020 - Oct. 2021
Sr. Sales Operations Specialist & Associate Product Manager
Ambi Art Inc.
•Ticketing Market Agency
-New clients development
-Public relationships
-Request Interviews & Discussion
-Business cooperation
-Start a new ticketing platform “TixFun” on 2020/11/02
-Accomplished about 40,000 members & over 40 contracted clients
•Product Sales
-Digital Sales (B2B & B2C)
-Business event planning & scheduling
-Digital data tracking & analysis
-Social media marketing (Digital)
•Platform Function-wise (PM)
-Product scale management
-Analyze & optimize different functions
-Product new features design& planning (coding excluded)
-Android/iOS developer program account management
July 2020 - Sep. 2020
Front of House Manager
JM Cafe & Bistro
•Start a family-owned restaurant
- Develop new client relationship
- Optimize operation & workflow
- Assist in new product development
- Event planning
Oct. 2019 - Apr. 2020
Operations Supervisor
PenguinSmart
• Remote Rehab Therapy Platform Operation
- Product operation
- Public relationship (B2B & B2C)
- Optimize UI/UX
- Platform QA
- Product review (Logical based)
- Therapist relation management
- Content Create
- Social media management
• Product Sales
- Bilingual Sales & Customer Success (Both Mandarin & English)
• Online & Offline event support
- China-based on-site Seminar support & sales
- Online Seminar
June 2017 - Mar. 2019
Specialist
Acer Incorporated
• Responsible for the whole NTCH ticketing platform and SAA.(行將車輛競拍系統) project management.
- Starting from an idea or requests, communicate with the clients.
- Analyze and sort out achievable results for the R&D and Art&Design Teams.
- Multi-department meeting to discuss how the product can be made based on clients’ demands.
- Build up models and confirm with clients if the model meets the expectation.
- Set up project schedule, including interior system testing and estimate system on-board date; then to ensure the team execute accordingly.
- Customized system front & backend operating.
- System Orientation to clients.
• Responsible Product:
• NTCH Ticketing Platform
- Currently the largest ticketing platform in Taiwan with about 1.3 billion revenue per year.
- Website renovation on board 2019/05.
- Monthly meeting and demand interview for platform review and to consistently improve the platform.
• NTCH Ticketing APP “OpenArts”
- On board 2017/12,
- Reach 30,000 active members per month within an year.
- Biweekly meeting for APP comments review and discuss for solutions.
• SinJang Auto-Car Auction System
- Taiwan largest Auto-Car Auction system.
- Meeting based on clients’ request.
- Currently undergoing expansion process of China’s market.
Oct. 2016 - May 2017
Inside Sales
GLOBAL INTELLIGENCE NETWORK CO., LTD.
•Responsible for project and product management.
- Providing quotes
- Inventory control
- Schedule for delivery
- Any further requests from clients by case closed.
•Responsible Project:
•EVA Airways Corporation 2016-2017 annual hardware Replacement.
•Hotel Royal Group (老爺酒店集團) 2016-2017 annual hardware Replacement.
•YangMing Marine Transport Corp. (陽明海運) 2016-2017 annual hardware Replacement.
•TutorABC 2016-2017 annual hardware purchase.
Education
2012 - 2016
University of Victoria, BC, Canada
Economics
Skills
Digital Marketing
- Google GA/Facebook Pixel
- Digital advertising(FB specialized)
Project/Product
- Agile Leader(Specifically better at SCRUM work-frame)
- Wireframe creation
- Software Prototyping & Mockup
- JIRA Software
Language(Bilingual)
- Chinese (Native)
- English (Native)