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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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Avatar of the user.
曾任
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
一個月內
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Chihlee Institute of Technology
International Business/Trade/Commerce
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Avatar of the user.
曾任
Customer Service @HIGOGAME PTE LTD
2023 ~ 2023
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
兩個月內
PowerPoint
Excel
Word
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Prima Indonesia
HUMAN RESOURCES MANAGEMENT
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Avatar of the user.
曾任
Customer Service Representative @GraPARI Telkomsel
2021 ~ 2023
Administration Staff and Customer Service
三個月內
Word
Excel
Microsoft Office
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Putra Indonesia (UNPI)
Manajemen
Avatar of Tameka Harris.
Avatar of Tameka Harris.
曾任
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
一個月內
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
待业中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
University of Phoenix
Business Administration and Management
Avatar of John Michael C. Sorbito RN.
Avatar of John Michael C. Sorbito RN.
曾任
Assistant Accounting Finance Manager @Vacation Homes 365
2019 ~ 现在
Administration Staff and Customer Service
一個月內
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Microsoft Office
Google Drive
PowerPoint
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Carlos Hilado Memorial State University
Education
Avatar of Md Danish Nasir Shaikh.
Avatar of Md Danish Nasir Shaikh.
Quality Assurance Analyst @Andromeda BPO
2013 ~ 2015
Assistant Manager Training and Quality
一個月內
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
Word
Excel
PowerPoint
就职中
正在积极求职中
全职 / 暂不考虑远端工作
6 到 10 年
MUMBAI UNIVERSITY
Commerce
Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
曾任
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
一個月內
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Emotional Intelligence
Case Management
HIPPA
待业中
正在积极求职中
全职 / 我只想远端工作
6 到 10 年
Jospeh S. Clark Preparatory
*
Avatar of Anisya Riswanti.
Avatar of Anisya Riswanti.
曾任
Admin E-Commerce dan Store Leader @PT Luby Abadi Mandiri
2021 ~ 2023
Administrator and Customer Service Specialist
三個月內
Anisya Riswanti Admin E-Commerce Saya lulusan Business Management & Marketing dengan pengalaman kerja sebagai Staff Administrasi Penjualan/E-Commerce selama 6 tahun marketplace yang digunakan seperti Shopee, Tokopedia, Lazada, Blibli, Bukalapak dan Akulaku, serta berpengalaman mengelola Toko Retail selama 1 tahun, terbiasa dengan melayani customer dan dapat menggunakan sistem Point Of Sales (POS), Intacs, Accurate Online dan Microsoft Office. Jakarta Utara, DKI Jakarta, Indonesia https://www.linkedin.com/in/anisya-riswanti/Pengalaman Kerja Admin E-Commerce dan Store Leader • PT Luby Abadi Mandiri MaretSeptember 2023 | Jakarta Utara, DKI Jakarta, Indonesia Mengelola
Word
Excel
PowerPoint
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Sekolah Menengah Kejuruan SMKN 12 Jakarta
Pemasaran
Avatar of indah marketing.
Avatar of indah marketing.
sales @PT Mitsubishi Motors Kramayudha Indonesia
2021 ~ 现在
Administrator, Virtual Assistant, Customer Service
一個月內
indah marketing My name is Indah, I am a dedicated professional with experience in the field of Marketing and Digital Marketing. I have an educational background in Information Systems and have worked in various companies where I have developed strong skills in the World of Marketing. During my career, I have been involved in various projects involving Marketing and have managed to achieve significant results. I am confident in my abilities for Digital Marketing-Web Design -Translation(Eng-Eng) -Image Editing, as well as collaborating with a team to achieve common goals.In addition, I am
Word
Canva
Java
就职中
正在积极求职中
兼职 / 对远端工作有兴趣
10 到 15 年
Institut Teknologi Sepuluh Nopember
sistem informasi
Avatar of Kayeta Atmajaya Rosalinda Wonga Waldani.
Avatar of Kayeta Atmajaya Rosalinda Wonga Waldani.
曾任
Tim Antar @Byebeli
2023 ~ 现在
Public Relation, Marketing, Admin, Kasir, Customer Service
一個月內
has given me the ability to learn and improve in the world of work, such as mass communication, teamwork, time management, leadership, problem solving, decision making, contributing to long term plans. Work Experience Delivery Team • Byebeli MeiPresent | Jakarta | Part Time Picking up and delivering the unit rented by the customer Contacting the customer regarding the rented unit. Beautician • Unicare Aesthetic Clinic JuniPresent | Jakarta | Full Time Recommend beauty products to consumers and analyse their needs Educate consumers about the risks associated with medical procedures and how to manage them Provide the best service to consumers Communicate with patients about
Excel
Canva
Microsoft Office
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Mercu Buana
Broadcasting

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
兩個月內
Public Relations Intern
Logo of Klint Marketing, Copenhagen, Denmark.
Klint Marketing, Copenhagen, Denmark
2021 ~ 现在
Copenhagen, Denmark
专业背景
目前状态
就学中
求职阶段
专业
行销人员
产业
工作年资
10 到 15 年工作经验(小於 1 年相关工作经验)
管理经历
我有管理 1~5 人的经验
技能
Google Analytics
Copywriting
Microsoft Office
Content Writing
Inbound Marketing
Content Marketing
Digital Marketing
Social Media Management
SEO Copywriting
语言能力
Norwegian
母语或双语
English
母语或双语
Danish
中阶
Swedish
中阶
Hebrew
初阶
Afrikaans
初阶
求职偏好
希望获得的职位
预期工作模式
兼职
期望的工作地点
Copenhagen, Denmark
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
Noroff School of technology and digital media
主修科系
Digital Marketing
列印

Jolanta Emilia Skowronska

Student of Digital Marketing at Noroff School of Technology and digital media. 13 years' experience in sales, sales strategy, and customer service. A committed, results-oriented employee guided by the principle that you only have either excuses or results in life. Passionate about marketing, data analyses, SEO, and UX design.


  Copenhagen, Denmark           +47 47724317        [email protected]

Marketing Skills


  • Data analysis- strong understanding of data collection and measurement
  • SEO- link building, content optimization, keyword analysis
  • Project management- budgets, project scopes, deadlines, milestones, virtual collaboration

Technical Skills


  • Google Analytics
  • Google Search Console
  • Google Trends
  • Facebook Business Manager
  • Microsoft Office
  • Slack, Miro, Asana
  • Wix, WordPress

Soft Skills


  • Logical thinking
  • Strategy planning
  • Attention to details
  • Ability to see patterns and find insights
  • Can-do attitude
  • Value education

Languages

   Polish — Native       English — Fluent      Norwegian Bokmål — Fluent   

Education

Noroff School of technology and digital media, Oslo, Norway

Digital Marketing, Associate's degree

Study subjects: • Statistics and market research • Branding • Project Management  • Content Marketing • Social media marketing • Website optimization with coding basics • Results and data analysis

2020 - 2021

Uniwersytet Szczeciński, Szczecin, Poland

Political Science, Master's degree

Specialization: National Security
Subject of the Diploma Thesis: Marketing strategies used by the Civic Platform during the election campaign in 2011.

2010 - 2012

Uniwersytet Szczeciński, Szczecin, Poland

Political Science, Bachelor's degree

Specialization: Marketing in Administration, Economics, and Politics
Subject of Diploma Thesis: 
Marketing strategies for creating a candidate's image during an election campaign.

2007 - 2010

Work Experience

Public Relations Intern  •  Make It Good Again, Copenhagen, Denmark

November 2020 - Present

• Created, planned, and strategize PR initiatives across Facebook, Instagram, LinkedIn, Tik Tok

• Wrote blog posts

• Executed social media campaigns

• Monitored and analyzed results of marketing activities

Department Responsible  •  Hennes & Mauritz, Oslo, Norway

April 2019 - December 2020

• Developed sales strategies and merchandised presentations
• Performed campaigns and sales activities
• Demonstrated the ability to meet and exceed sales plans
• Managed daily department operations

Sales Advisor  •  Hennes & Mauritz, Oslo, Norway

September 2017 - April 2019

• Customer service
• Maintained the store's image, arranging garments according to their popularity and profitability

Insurance Advisor  •  MetLife, Szczecin, Poland

March 2012 - June 2013

• Analyzed customer needs and prepared individual sales offers
• Determined the extent of present coverage and investments, ascertaining long-term goals
• Sold life insurance and investment products B2B and B2C

Assistant Director  •  AEGON, Szczecin, Poland

October 2012 - March 2013

• Managed sales department
• Scheduled director's meetings and tasks
• Organized events and business meetings
• Prepared company documents, reports, overviews, and presentations
• Substantive support to employees

Insurance Agent  •  AEGON, Szczecin, Poland

June 2007 - October 2012

• Sold life and health insurance based on customer needs and budget
• Developed and maintained customer relationships

Certificates

09. 2020 

Inbound Marketing  

by HubSpot Academy

09. 2020

Content Marketing

by HubSpot Academy

简历
个人档案

Jolanta Emilia Skowronska

Student of Digital Marketing at Noroff School of Technology and digital media. 13 years' experience in sales, sales strategy, and customer service. A committed, results-oriented employee guided by the principle that you only have either excuses or results in life. Passionate about marketing, data analyses, SEO, and UX design.


  Copenhagen, Denmark           +47 47724317        [email protected]

Marketing Skills


  • Data analysis- strong understanding of data collection and measurement
  • SEO- link building, content optimization, keyword analysis
  • Project management- budgets, project scopes, deadlines, milestones, virtual collaboration

Technical Skills


  • Google Analytics
  • Google Search Console
  • Google Trends
  • Facebook Business Manager
  • Microsoft Office
  • Slack, Miro, Asana
  • Wix, WordPress

Soft Skills


  • Logical thinking
  • Strategy planning
  • Attention to details
  • Ability to see patterns and find insights
  • Can-do attitude
  • Value education

Languages

   Polish — Native       English — Fluent      Norwegian Bokmål — Fluent   

Education

Noroff School of technology and digital media, Oslo, Norway

Digital Marketing, Associate's degree

Study subjects: • Statistics and market research • Branding • Project Management  • Content Marketing • Social media marketing • Website optimization with coding basics • Results and data analysis

2020 - 2021

Uniwersytet Szczeciński, Szczecin, Poland

Political Science, Master's degree

Specialization: National Security
Subject of the Diploma Thesis: Marketing strategies used by the Civic Platform during the election campaign in 2011.

2010 - 2012

Uniwersytet Szczeciński, Szczecin, Poland

Political Science, Bachelor's degree

Specialization: Marketing in Administration, Economics, and Politics
Subject of Diploma Thesis: 
Marketing strategies for creating a candidate's image during an election campaign.

2007 - 2010

Work Experience

Public Relations Intern  •  Make It Good Again, Copenhagen, Denmark

November 2020 - Present

• Created, planned, and strategize PR initiatives across Facebook, Instagram, LinkedIn, Tik Tok

• Wrote blog posts

• Executed social media campaigns

• Monitored and analyzed results of marketing activities

Department Responsible  •  Hennes & Mauritz, Oslo, Norway

April 2019 - December 2020

• Developed sales strategies and merchandised presentations
• Performed campaigns and sales activities
• Demonstrated the ability to meet and exceed sales plans
• Managed daily department operations

Sales Advisor  •  Hennes & Mauritz, Oslo, Norway

September 2017 - April 2019

• Customer service
• Maintained the store's image, arranging garments according to their popularity and profitability

Insurance Advisor  •  MetLife, Szczecin, Poland

March 2012 - June 2013

• Analyzed customer needs and prepared individual sales offers
• Determined the extent of present coverage and investments, ascertaining long-term goals
• Sold life insurance and investment products B2B and B2C

Assistant Director  •  AEGON, Szczecin, Poland

October 2012 - March 2013

• Managed sales department
• Scheduled director's meetings and tasks
• Organized events and business meetings
• Prepared company documents, reports, overviews, and presentations
• Substantive support to employees

Insurance Agent  •  AEGON, Szczecin, Poland

June 2007 - October 2012

• Sold life and health insurance based on customer needs and budget
• Developed and maintained customer relationships

Certificates

09. 2020 

Inbound Marketing  

by HubSpot Academy

09. 2020

Content Marketing

by HubSpot Academy