Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and

上下媒體策略執行 品牌行銷戰略 Brand Marketing Strategy ● 品牌形象打造、戰略及經營 ● 媒體公關、KOL ● 線上下活動策略 團隊經營與管理 Team Management ● 團隊目標制定與追蹤管理 ● 打造注重成長之學習型組織 ● 定期1-1, TEAM BUILDING，聆聽團隊聲音 工作經歷 Experience 閱讀優有限

develop uniswapv3 bot with very simple flow: support auto rebalance to make investor get higher profit workflow framework to manage event handling Technical Product Manager And Backend Team Lead at 天堂遊戲 (Paradise Soft) ，2020 //05 Skills: Golang, MySQL, Redis, Kafka, MongoDB, TiDB, Docker, Git Highlight: Team Management Management of the backend teammembers) includes performance evaluation, team cooperation, target planning, and training members. Lead team to implement unit test on every project and increase test coverage about 20% Holding a technical sharing session monthly Lead DevOps team to reduce about 33% cloud services cost System

Ripley Li Taipei City, Taiwan || [email protected] Dedicated and result-oriented Mechanical Engineer with 15+ years of highly experienced Mechanical Design, also a problem solver and a team player. Seeking a position where I can utilize my extensive skills in product development and project management. 工作經歷 Senior Mechanical Design Engineer • Smartmatic 十一月一月 2024 | Taipei, Taiwan ‐ Drive the mechanical development from ID concept to prototyping and mass production by coordinating with leadership team in Taiwan and the global functional team in the US. ‐ Supplier Management, review and

度同理心卻不失重心，真摯優雅的專案經理。 學歷 私立東海大學 外國文學與語文學系 SepJune2012 國立台南女中 普通科 SepJune2008 技能 Project Completion & Management Sales Service & Management Customer Relationship Maintain 語言 Chinese - Native Madarin Chinese - Native English - Professional ( Toeic工作經歷 2021/7-2021/9 國定古蹟菸酒專賣局 修復再利用計畫 專案助理 社團法

陳玄翀 我是 Kazma， 後端程式經驗已有6年 ，熟悉 專案 SA/SD 、架構開發導入、程式碼審查、交付及部署 ，有專案需接觸客戶時， 協助公司人員溝通及客戶釐清需求 ；曾兼任專案經理，期間成功幫助公司取得台灣大型壽險系統開發案，至今已在線上服務眾

Svetozar Najman Postdoctoral researcher || Multiscale simulations | Nanomaterials Taipei, Taiwan Adaptable? Versatile? Hopefully, I guess. Thus far, I have been able to adapt and work in different environments, ranging from both experimental and theoretical laboratories to industrial settings. Apart from my country, I was fortunate to have had an opportunity to work in Greece and Taiwan. It allowed me to experience different cultures and, perhaps, gain a unique perspective on life. I enjoy running simulations, although it is quite challenging. Many times I feel out of my depth, however, managed to persevere so far, even publish