An experienced product team leader who loves taking on new challenges to bring services, apps, or even hardware to market in sustainable ways. Leads with a strong focus on creating simple & beautiful experiences to solve customer pain points and inspires others to do the same, starting from the base API services to the last pixel on the screen.
[email protected]
(206) 850-9063
Seattle, Washington
Taking an idea from a sketch to full product roadmap and successful delivery over months to years is no easy task, but I'm up to the challenge, whether it's a frontline app, customer feature, or hardware product.
With a proven track record of innovative products that are used millions of times a day, I can take a simple prototype through iteration to production release, build re-usable services to power that product and save millions while meeting business needs.
User experience is baked into the core of every product I ship, from the very beginning ideation sessions to every debated feature change - the end user experience is a key ingredient to delivering the frontline tool with the highest satisfaction at T-Mobile.
The Grand Central Product team drives T-Mobile's customer care troubleshooting and support toolset and has evolved from managing one application, Grand Central, to ideating and launching multiple complementary apps, enablers and even hardware products. Grand Central is recognized at the highest levels of the company and by JD Powers as an industry-leading support solution and is covered by multiple pending patents.
Built a successful, self-starting team to manage search, advertising, mobile web and entertainment services from conception to production launch for T-Mobile US.
Bachelor of Arts - Visual Communications, Seattle Pacific University
An experienced product team leader who loves taking on new challenges to bring services, apps, or even hardware to market in sustainable ways. Leads with a strong focus on creating simple & beautiful experiences to solve customer pain points and inspires others to do the same, starting from the base API services to the last pixel on the screen.
[email protected]
(206) 850-9063
Seattle, Washington
Taking an idea from a sketch to full product roadmap and successful delivery over months to years is no easy task, but I'm up to the challenge, whether it's a frontline app, customer feature, or hardware product.
With a proven track record of innovative products that are used millions of times a day, I can take a simple prototype through iteration to production release, build re-usable services to power that product and save millions while meeting business needs.
User experience is baked into the core of every product I ship, from the very beginning ideation sessions to every debated feature change - the end user experience is a key ingredient to delivering the frontline tool with the highest satisfaction at T-Mobile.
The Grand Central Product team drives T-Mobile's customer care troubleshooting and support toolset and has evolved from managing one application, Grand Central, to ideating and launching multiple complementary apps, enablers and even hardware products. Grand Central is recognized at the highest levels of the company and by JD Powers as an industry-leading support solution and is covered by multiple pending patents.
Built a successful, self-starting team to manage search, advertising, mobile web and entertainment services from conception to production launch for T-Mobile US.
Bachelor of Arts - Visual Communications, Seattle Pacific University