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Overseas Sales @Lines & Tendency Corporation (Food material trading company)
2020 ~ 2023
Product Manager/Project Manager/Pre-Sales/Sales/Procurement
Within one month
Communication
Sales & Customer Service
Business Development
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Taiwan University of Science and Technology
MBA
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Marketing Director @Real PetState International
2021 ~ Present
Project Manager
Within two months
Adrianne 陳薇甯 行銷暨業務總監 簡述: 12年的工作經驗中,我自認是一個積極、努力、具備良好溝通能力的工作者。 擁有豐富海外工作經驗,其中兩年外派東莞、兩年在英國從事房地產相關工作。管理經驗有五年以上,最多直接管理超過15名同仁。曾負責公
Comprehensive
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10-15 years
National Dong Hwa University
Bachelor : International Business
Avatar of Reza Anwar Sidiq Baehaqi.
Avatar of Reza Anwar Sidiq Baehaqi.
Sales Fenomous Content Supervisor @Pt Fatahillah Anugerah NBRS
2022 ~ Present
Staff Administrasi
Within two months
Fatahillah Anugerah NBRS JuniJunimenjual produk gamis, koko, dan fashion muslim lainnya kepada para distributor - komunikasi yang baik kepada 15 distributor yang di handle Sales Counter Hijab • Pt Fatahillah Anugerah NBRS DesemberJunimelakukan costumer service kepada mitra distributor NBRS Corp - follow up pembelanjaan distributor dan up selling untuk mencapai target dari distributor. staff Warehouse • Pt Fatahillah Anugerah NBRS JuliDesembermelakukan stock opname berkala agar menjaga stok tetap akurat dengan sistem - menerima dan memproses produk yang masuk dari vendor ke gudang PendidikanUniversitas Pamulang Teknik informatika Skil Microsoft Office Sales & Customer Service Kreativitas marketing Adobe Photoshop video editor Bahasa Indonesian — Bahasa Ibu English — Dasar
Microsoft Office
Sales & Customer Service
Kreativitas
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Pamulang
Teknik informatika
Avatar of 蔡宜樺.
Avatar of 蔡宜樺.
Past
Operations Manager @樂宇宙科技股份有限公司(Eatgether)
2018 ~ 2023
Operations Manager
Within one month
門檻、活動及回饋 設立會員獎勵,如點數兌換、平台福利等 會員會籍行銷策略 設計與企劃 基本活動製圖及 Banner 設計 獨立完成 Sales kit 製作簡報 舉辦 O2O 活動 工作經歷 七月八月y) Operations Manager 樂宇宙科技股份有限公司(Eatgether) Eatgether 是 OMO 的陌生社交媒合聚會平台,以 SaaS
Operations Management
Account Management
Sales & Marketing
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立高雄科技大學 National Kaohsiung University of Science and Technology
觀光管理系
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Avatar of the user.
Account Manager @致伸科技
2021 ~ 2024
Account manager、海外業務、專案經理、project manager
Within one month
Project Management
Sales & Customer Service
Customer Relationship Management (CRM)
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
KAINAN UNIVERSITY
Bachelor of Applied English .
Avatar of Jessie C.
Avatar of Jessie C.
Past
國定古蹟菸酒專賣局 修復再利用計畫 專案助理 @社團法人台灣歷史資源經理學會
2021 ~ 2021
PM/產品經理/專案管理
Within one month
同理心卻不失重心,真摯優雅的專案經理。 學歷 私立東海大學 外國文學與語文學系 SepJune2012 國立台南女中 普通科 SepJune2008 技能 Project Completion & Management Sales Service & Management Customer Relationship Maintain 語言 Chinese - Native Madarin Chinese - Native English - Professional ( Toeic工作經歷 2021/7-2021/9 國定古蹟菸酒專賣局 修復再利用計畫 專案助理 社團法人
Microsoft Office
Google Drive
Communication
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
私立東海大學
Foreign Literature and Language
Avatar of Andy Tung.
Avatar of Andy Tung.
senior sales manager @伊斯酷軟體科技股份有限公司
2023 ~ Present
國外業務
Within one month
.com Cell:US)/TW) Work Experiences JulApr 2023 Account Executive GoFreight Conduct a live sales demo for the prospect so they can evaluate if the product is the right fit for their company. Provide professional consultation to fulfill clients' requirements. Feature communication with product managers and customer success team. Help clients achieve business goals by providing strategic advice and maintaining close relationships. Sales Records: The total new MRR generated: $24,482 USD. Deal Velocity:days to win a deal, the fastest in the sales team. (team's Avgdays) Successfully acquired 58 new
Business Development
Demonstration Skills
Lead Generation
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
中原大學
應用數學
Avatar of 藍昱翔.
Avatar of 藍昱翔.
Past
專案經理 @彰洋材料股份有限公司 (塑膠製品製造業 100~500人)
2021 ~ 2023
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
藍昱翔 1. 迪卡儂運動用品賣場部門經理 2. 亞馬遜電商通路獨立開發 3. 釣魚用具專案管理 手機:[email protected] 經歷 歐特捷實業股份有限公司Otrajet INC. 亞馬遜專員,2017 年 11 月年6月 跨境電商亞馬遜通路開發。包括日本,美國,歐洲。幾乎獨立
E-commerce
Amazon Associates
International Business
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
university of wollongong
International Business
Avatar of the user.
Territory Sales Manager
More than one year
Word
Excel
Outlook
Ready to interview
Full-time / Interested in working remotely
10-15 years
Appalachian State University
Exercise Science Pre-Professional
Avatar of 蔡岳樺.
More than one year
蔡岳樺 我是蔡岳樺,家住桃園市蘆竹區 ,今年40歲。我在肄業於景文技術學院資訊管理,學生生涯是很愉快的過程,與同學之間愉快的人際互動,以及協助系所活動舉辦的經驗,都讓我的求學生涯豐富了不少。 學校畢業後的軍旅生涯,對我而言是很
Word
PowerPoint
Illustrator
Ready to interview
Full-time / Interested in working remotely
More than 15 years
景文技術學校
資料管理

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Field Service Engineer
Logo of Cytiva Taiwan.
Cytiva Taiwan
2021 ~ Present
Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support, Technical Customer Service Engineer
Fields of Employment
Medical Devices, Pharmaceutical / Biotech
Work experience
6-10 years
Management
None
Skills
Maintenance & Repair
Troubleshooting
Customer Service
Marketing Communications
Field Service
Technical Support
Training
Teamwork
Sales & Customer Service
Sales & Marketing
Languages
English
Intermediate
Job search preferences
Positions
Customer Service Manager
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
中原大學
Major
生物醫學工程
Print
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei,TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva


Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche


Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System


Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15


Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation:Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired


Resume
Profile
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei,TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva


Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche


Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System


Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15


Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation:Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired