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CakeResume Talent Search

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Taiwan
台灣
Taipei City, Taiwan
台北市, 台灣
Cincinnati, United States
Malaysia
Taipei, Taiwan
United States
Management / Business
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Less than 1 year
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On
Fu Jen Catholic University
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Taiwan
台灣
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Cincinnati, United States
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United States
新北市, 台灣
Full-time
Excel
Word
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C
C#
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Communication & relationship-building skills. Listen attentively
No
Yes
1-5 people
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Within one month
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Account Executive
Pre-sales/Technical Support
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國際採購、產品企劃、PM、國外業務
專案經理、產品經理、系統分析師
後端，全端，技術經理
產品採購、銷售業務、供應鏈管理相關
Associate’s Degree
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Bachelor’s Degree
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Master
2020
2017
2015
2014
2012
2011
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Select all
3S System Technology Inc.
Alienkingdom
Athenex
BP BUSINESS SERVICE CENTER SDN BHD
BenQ Corporation
Come True Biomedical Inc.
Dear Restaurant & Butchery
GOLDEN CORRUGATED BOX SDN BHD
HannStar Display
ICOP Technology
Interested in working remotely
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4-6 years
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  • Exclude read results
  • Show all experiences
Avatar of 張令潔 Bala Chang.
Avatar of 張令潔 Bala Chang.
張令潔 Bala Chang
專案管理/副分析師 @財團法人資訊工業策進會服務創新研究所
・
2018 ~ Present
Within two months
and 2 years of working holiday life in Australia. Personality Be willing to share, be stable and responsible, like innovation, be patient, and have good adaptability and communication skills. Education Major in the Department of Communication Arts at Fu Jen Catholic University. Skills Integrated marketing strategy, Project management, Social Media Marketing, Data observation and Application Consulting. Experiences Institute for Information Industry, Project Management , Apr 2018 ~ Now Software product development and process schedule management, project schedule management, cross-organization communication, and business sales. Finara Living, Senior Integrated Marketing, Jun 2017 ~ Apr 2018 Official website and various
PowerPoint
Word
Excel
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
輔仁大學
・
影像傳播學系
Avatar of 楊卓翰.
Avatar of 楊卓翰.
楊卓翰
Supply Chain Specialist @華碩
・
2019 ~ Present
產品採購、銷售業務、供應鏈管理相關
Within three months
楊卓翰 Specialist Taipei, Taiwan Specialized in supply chain management for 5 years. Committed to make sure responsible key components delivered on schedule. Good at cross functional team collaboration and supplier management. Work Experience Supply Chain Specialist • ASUS JulyPresent 1. In charge of keeping suppliers delivered key components to the right place on schedule. 2. In order to minimize the risk of material shortage and informed in time when issue happened, keep good relationship with suppliers, especially with sales, production manager, planner. 3. Collaborate with cross functional team and solve issues
Word
PowerPoint
Excel
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Central University
・
工業管理學系
Avatar of 張智傑.
Avatar of 張智傑.
張智傑
Past
Chief Technology Officer @Alienkingdom
・
2020 ~ Present
後端，全端，技術經理
Within one month
張智傑 - Extensive experience in developing mobile applications, including hardware integration and bank payment integration. - Extensive experience in developing mobile games (two or more titles) and maintaining online operations for over three years. - Comprehensive experience in developing Windows applications, including sales website and published on Steam. - Experience in developing VR applications. - Team organization, conducting interviews, and nurturing team members' abilities. - Project feasibility and risk assessment. - Project schedule adjustment and manpower allocation. Hsinchu County, Taiwan 工作經歷 Chief Technology Officer • Alienkingdom 七月Present Leading development of Alienkingdom products, including : 1
C
C++
C#
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Cheng Kung University
・
Computer Graphics
Avatar of the user.
Avatar of the user.
Available for paid companies
Global Procurement Manager @HannStar Display
・
2020 ~ Present
國際採購、產品企劃、PM、國外業務
Within one month
Word
PowerPoint
Excel
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
・
English Language and Literature, General
Avatar of SHUKRI HARUN.
Avatar of SHUKRI HARUN.
SHUKRI HARUN
SALES COORDINATOR CUM ACCOUNT @LONDON SALES COSMETICS SDN BHD
・
2021 ~ Present
Account Executive
Within six months
SHUKRI HARUN Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Work Experience SALES COORDINATOR CUM ACCOUNT • LONDON SALES COSMETICS SDN BHD OctoberPresent -Liaised with customers, management and sales team to better understand customer needs and recommend appreciate solutions. -Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to
Word
Excel
UBS Accounting Software
Employed
Full-time / Interested in working remotely
6-10 years
Universiti Teknologi Mara (UiTM)
・
FINANCE
Avatar of the user.
Avatar of the user.
Available for paid companies
Project Manager Technical Support @BenQ Corporation
・
2019 ~ Present
Pre-sales/Technical Support
Within one month
Educational Training
Customer Service
Troubleshooting
Employed
Full-time / Interested in working remotely
6-10 years
Fu Jen Catholic University
・
English Language and Literature
Avatar of Nikki Ormand.
Avatar of Nikki Ormand.
Nikki Ormand
Head Bartender @Dear Restaurant & Butchery
・
2020 ~ Present
More than one year
spirits, tools, and furniture. Created standard operating procedures for garnishing cocktails, chipping block ice, etc. Worked with the bar manager to create a training program. Trained new bartenders. Addressed problematic or intoxicated guests calmly, while creating and maintaining a safe, fun environment for guests. Managed cash, and tip-tracking for the bar. Managed inventory and ordering for produce, spirits, beer, and wine. Met with liquor reps to establish report, and acquire new product. Created schedule. Education Cincinnati State Software DevelopmentSkills Languages Hospitality Time Management Desire To Learn English — Native or Bilingual
Hospitality
Time Management
Desire To Learn
Full-time / Not interested in working remotely
4-6 years
Cincinnati State
・
Software Development
Avatar of 林書安.
Avatar of 林書安.
林書安
Past
Project Management @杰悉科技
・
2021 ~ 2024
專案經理、產品經理、系統分析師
Within one month
drone, Lego Robot, arduino, laser cut, 3D printer classes. Part-time Maker Teaching Instructor Handled more than 50 camps about learning about robots, drones, maker skills, and more in two years. Instructed public school teachers about AR and IoT to name a few during their skill-development trainings for them to apply in class. Led the students in winning the "Creative Applications Competition for Conductive Pen”. Yieh Phui Enterprise Co., LTD., Production Planning Engineer, Dec. 2017~JunInterdepartmental communication and management Scheduled two steel production lines and the monthly production capacity ...
系統分析與設計
國際專案管理師PMP
Figma
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立高雄大學
・
工業管理
Avatar of the user.
Avatar of the user.
Available for paid companies
Software Development Manager @Yo-Win Technology Co., Ltd.
・
2023 ~ Present
Software Development
Within one month
PHP
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
Ming Chuan University
・
Information Management

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
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Leadership
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More than one year
Avatar of 張皓.
張皓
Field Service Engineer
Logo of Cytiva Taiwan.
Cytiva Taiwan
・
2021 ~ Present
Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support, Technical Customer Service Engineer
Fields of Employment
Medical Devices, Pharmaceutical / Biotech
Work experience
6-10 years
Management
None
Skills
Maintenance & Repair
Troubleshooting
Customer Service
Marketing Communications
Field Service
Technical Support
Training
Teamwork
Sales & Customer Service
Sales & Marketing
Languages
English
・
Intermediate
Job search preferences
Positions
Customer Service Manager
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
中原大學
Major
生物醫學工程
Print
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei，TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva

Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche

Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System

Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15

Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired


Resume
Profile
Print
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei，TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva

Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche

Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System

Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15

Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired