- Jobs
ResumeCreate your job-winning resume using our free resume builder.
PortfolioShowcase your skills and projects with a professional portfolio.ResumeCreate your job-winning resume using our free resume builder.Resume BuilderMake a resume for free.Resume TemplatesAccess our extensive library of professional & ready-to-use templates.Resume ExamplesGet inspired by real resume examples to create your own.Occupation GuideAccess resume writing guides tailored for different professions.Resume HelpGet expert advice on all things resume from our team of recruitment specialists.- ResourcesSuccess StoriesBusiness ExcellenceAbout CakeResumeFeatured Reads
- Hire
- Download our App
CakeResume Talent Search
Advanced filters
On
4-6 years
6-10 years
10-15 years
More than 15 years
Team Lead Manager of Technical Operation @Finstek - GMI2023 ~ Present
・
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within two months
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
・
Industrial Engineering
技術維運部經理 @紅心辣椒娛樂科技股份有限公司(台灣)2008 ~ Present
・
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
., Ltd., serving as the Manager of the Group's IT Technical Operations Department, where I lead a team of 8 members to complete various technical projects for gaming products, ensuring the secure and stable operation of the group's information environment and products. During my tenure as Technical Department Manager, in addition to honing technical skills, I exhibited passion and unique insights into gaming products. In 2014, I was entrusted to lead core members to establish a new technical team at the subsidiary (Cayenne's Ark) while concurrently holding the position of Mobile Game Product Manager
Employed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
台北城市科技大學
・
電機
Past
Senior Manager @Micron Technology 台灣美光2022 ~ 2023
・
people manager
Within one month
Ho Chee Seong Technical Project Manager Open for interesting & challenging opportunities. Proficient at cross-functional communication, collaboration inside and outside organizations. Product & Test engineering, Project & OSAT management domains including technical, operation with strong leadership skills. MNC working experience, excellent communication skills with multiple languages. Taiwan Province, Taiwan 工作經歷 Technical Project Manager • Nordic Semiconductor ASA HsinChu County/City, Taiwan Play multiple roles in the organization; coordination and OSAT management. Led multiple test development projects in parallel across 4 geographical locations (Taiwan, Philippines, Norway, Finland) and worked with more than 10 ATE test
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
國立清華大學 National Tsing Hua University
・
Master of Business Administration-MBA , Business Administration and Management , General
Site Relaibility Engineer @Digital Forest Technologies2023 ~ Present
・
SRE /DevOp engineer
Within one month
and infrastructure thereby enabling them to perform their tasks and business objectives. Technical Operation Engineer Digital Forest Technologies • 四月九月 2023 Provide partner technical operation support and the best solution. Being the communication key between the Developer team and the partner side. Daily cloud server operation and maintenance. Create the alert for server or business monitoring. Live stream creation and maintenance. Troubleshooting and analyzing issues and pointing out the problem for Dev.Technical document writing. Responsibility Assist partner technical operation Write document SOP and provide product manual and troubleshooting steps
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
明新科技大學
・
電子工程學系Office/Warehouse Manager @Melt Fit Active 2021 ~ Present
・
More than one year
Full-time / Interested in working remotely
10-15 years
Purdue University Global
・
Information TechnologyEmployed
Full-time / Interested in working remotely
More than 15 years
Pontifícia Universidade Católica de Minas Gerais
・
Graduate in Information Security Management
Past
Associate Consultant @Capgemini Technology Services India Limited2016 ~ 2019
・
Test Engineer/QA Analyst
Within six months
Jaheer Babu Dorigundla Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling). Mobile No:Amsterdam, Netherlands. [email protected] Skills Certifications ISTQB Foundation Level Certification Oracle cloud Infrastructure Foudations 2020 Associate Oracle Autonomous Database Cloud 2020 Specialist Certied
Unemployed
Full-time / Interested in working remotely
4-6 years
JNTU
・
Bachelor of Technology in Electronics and Communication Engineering
Network Engineer (mikrotik) @D-Net2006 ~ 2011
・
IT Manager
Within six months
Process, Change Management Process. - External Processes: On-boarding process, Off-boarding process, New Hires Registration process, Payment Information Registration. - Company Processes & Procurement Management: Tender Process, Contract Signing Process, Vendor Registration Process, Seal Registration Process, Signature Registration Process, Contract Payment Process, Expense Claim Process. - IT Functions management - IT Technical management - IT Operation management - IT Helpdesk management • IT Planning Management • IT Policies and Processes Management • IT Budgeting & Spending Management • IT Staffing & Assignment Management • IT Project Management • IT Performance Management • IT Contract Management • IT Vendor Management • IT Assets Management • Managing of design standards IT system and IT services in Local
Employed
Full-time / Interested in working remotely
10-15 years
Universitas Indraprasta PGRI (UNINDRA)
・
Computer Science
Authorized Instructor @(ISC)²2023 ~ Present
・
Manager
Within six months
designing, and maintaining websites, ensuring their proper functioning, and updating and maintaining them according to customer needs. Database Management: Responsible for managing website databases, including design, performance optimization, and maintenance, to ensure data accuracy and integrity. System Security: Responsible for ensuring the security of the website system and preventing potential attacks and threats to ensure its availability and confidentiality. Security Training: Delivering training sessions to clients (system administrator) on various topics related to information security, such as data protection, password management, and security operation. Technical Support: Providing technical support and solutions to websi...
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
National Cheng Kung University
・
Master's degree, Environmental Engineering
Offline
Offline
Field Service Engineer @Cytiva Taiwan2021 ~ Present
・
Customer Service Manager
More than one year
AKTA Chromatography, Biacore SPR instrument. Control software operation. Technical software station operation and installation. Service Maintenance : 6 month / Year. Instrument IQ/OQ and RQ. Hardware, Software Troubleshooting. Mechanical/Calibrator Adjustment. Cytiva products Training certificate. Customer Service / Internal System Operation Phone / Email / onsite support. Build up customer trust. Provide technical suggestion. Achieve Team revenue target and NPS score. Calibration tools management. Personal schedule management. Skill in Roche Instrument & Server Responsible 17 Customers and 69 instruments Clinical chemistry, Immunochemistry, Pre/Post
Employed
Full-time / Interested in working remotely
6-10 years
中原大學
・
生物醫學工程The Most Lightweight and Effective Recruiting Plan
Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.
- Browse all search results
- Unlimited access to start new conversations
- Resumes accessible for only paid companies
- View users’ email address & phone numbers
Search Tips
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Only public resumes are available with the free plan.
Upgrade to an advanced plan to view all search results including tens of thousands of resumes exclusive on CakeResume.
Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service / Support, Technical Customer Service Engineer
Fields of Employment
Medical Devices, Pharmaceutical / Biotech
Work experience
6-10 years
Management
None
Skills
Languages
English
・
Intermediate
Job search preferences
Positions
Customer Service Manager
Job types
Full-time
Locations
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
中原大學
Major
生物醫學工程
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired
Hao Chang ( Justin )
Now is Field Service Engineer at Cytiva.
Responsible for Chromatography and SPR instrument after-sales service.
Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.
Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.
Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers.
Achieve Team revenue target and NPS score.
Provide best Technical Service and be Professional.
Cytiva Field Service Engineer
Taipei，TW
[email protected]
0978596107
Ability
1.Hardware knowledge.2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.
Hobby
Music Band, Drum, Cooking.
Skill in Cytiva
Hardware & System Control
- AKTA Chromatography, Biacore SPR instrument.
- Control software operation.
- Technical software station operation and installation.
- Service Maintenance : 6 month / Year.
- Instrument IQ/OQ and RQ.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment.
- Cytiva products Training certificate.
Customer Service / Internal System Operation
- Phone / Email / onsite support.
- Build up customer trust.
- Provide technical suggestion.
- Achieve Team revenue target and NPS score.
- Calibration tools management.
- Personal schedule management.
Skill in Roche
Instrument & Server
- Responsible 17 Customers and 69 instruments
- Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
- Service Maintenance : 3 month/6 month/Year.
- Hardware, Software Troubleshooting.
- Mechanical/Calibrator Adjustment
- Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
- Cobas e801 Training Certificate
- Post Analytics system Training Certificate
- Remote Service Training Certificate
Installation/De-installation
- Immunochemistry Analyzer-e411,e601,e801.
- Clinical chemistry Analyzer-c311,c501,c503,c701.
- Remote Service, Server connection-Cobas Link.
- Pre&Post-analytical system-p471, p612, p501.
- Instrument Teach-in, Performance Check.
- Automation CCM equipment.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
Customer Service
- Operation Training
- Troubleshooting Training
- Maintenance Training
- Maintenance&Troubleshooting
- On call service
- Responsibility
- Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan
Skills in WohMedical & Collamatrix
Aesthetic & Medical Lasers systems
- 1064, 532nm Laser System
- CO2 Laser System
- Pico-Second Laser System
- 2940nm, 1550nm Laser System
- 585 nm Laser System
- 694 nm Ruby Laser System
- Ultrasound System
- High-frequency electromagnetic field System
Ultrasound Image systems
- Ecube 5
- Ecube 7
- Ecube 8
- Ecube 9
- Ecube 15
Customer
- Customer service
- Clinic Operation Training
- Customer Complaint Handling
- Contract, Components Selling
- Bargaining Power Good
- Relationship with the Customers
- Regular Maintenance Arrangements
ALPINION Certificate
In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
SCITON Certificate
In December 2018, I was assigned to participate in the SCITON Laser system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Roche Post Analytics system Training Certificate
In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course.
Complete system troubleshooting, maintenance & repair.
Arrange internal Training for Engineer.
Work Experience
Cytiva, Field Service Engineer, Aug 2021~Now
- Responsible for Chromatography, SPR instrument and Cytiva products.
- Hardware and software System Installation.
- Instrument troubleshooting.
- Provide Preventive maintenance, IQ/OQ and RQ Service.
- Spare parts and calibration tools management.
- Build up customer trust.
- Achieve Team revenue target and NPS score.
Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021
- Responsible for maintaining 16 different devices.
- Clinical chemistry & immunochemistr Installation：Cobas 4000, 6000, 8000, Pro.
- Pre/Post-analytical system Installation.
- Remote Service, E-Lab Installation.
- Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
- Customer service, Training
- Clinical chemistry & immunochemistry Basic knowledge.
- Device Maintenance, Repair and Troubleshooting.
- Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
- Post Analytics system Training Certificate.
- Cornerstone Online Training.
- Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.
WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
- Responsible for maintaining 13 different devices.
- Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017
- Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
- Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
- Responsible for maintaining 17 different devices.
- Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
- On behalf of the company to the United States, Bangkok to participate in training courses.
- The achievement of departmental performance targets for two consecutive years.
- Independent thinking, independent ability.
- Inter-department communication and coordination skills.
Working Holiday in Australia, Aug 2012 ~ Aug 2013
- Expand your personal vision.
- Learning English listening, speaking, reading and writing.
- To cultivate high-efficiency work habits and team work.
Education
Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011
Independent study project: Wireless Home Security for the hearing-impaired