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United States
Avatar of Lynn Lee.
Avatar of Lynn Lee.
Past
Caregiver @Career Break:The COVID-19 pandemic spread and care for my parents ( 86 and 81)
2020 ~ 2024
Project/Account Manager, International Sales Specialist
Dans 1 mois
工作經歷 Career Break/Caregiving (Parents) • Career Break/Caregiving (Parents) 三月Present I came back to Taiwan from Vietnam in January 2020 and have stayed here until now because of COVID-19 outbreak and my aging parents(85 & 80) health issues. My parents' health is stable and the pandemic seems to be coming to an end. I am ready to rejoin the workforce and seek a domestic or overseas job. International Sales Representative • Lighting Manufacture ,OEM and Exporter (Taiwanese Enterprise) 十月三月 2020 ●Cultivate trust and strong relationships with prospective
Word
Excel
PowerPoint
Sans Emploi
Prêt à l'interview
Temps plein / Je ne suis pas intéressé par le travail à distance
Plus de 15 ans
Brunel University, London
MBA
Avatar of Joseph Tucci.
Avatar of Joseph Tucci.
Lead Software Engineer @Evolent Health
2019 ~ 2020
Senior Software Engineer, Principal Software Engineer, Engineering Manager
Dans 6 mois
and non-functional requirements. - Identified software deficiencies, driving iterative improvements for enhanced developer experience. - Collaborated with Product, UX, QA, DevOps, and IT to align engineering goals with team milestones. - Led successful Azure to AWS migration for the Engineering team. - Developed and managed SDLC for smaller teams, multitasking as scrum master, Product Manager, architect, and manager. - Enabled and supported larger teams to cultivate a culture of psychological safety, enhancing the engineering experience and accelerating project velocity by removing obstacles. - Ensured best practices in code reviews for front end (Typescript, React), back end (C#, asp
Software Development
Mentoring
Software Architecture Design
Employé
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Rochester Institute of Technology
Computer Engineering
Avatar of P. Simon Batrony.
Avatar of P. Simon Batrony.
Web3 Developer Business Consultant @W3MCT
2023 ~ Présent
Frontend/Backend Developer
Dans 3 mois
P. Simon Batrony an innovative technology SME in Web3 Blockchain and Cryptocurrency. Through successful project completion, Simon established himself as a leading expert in the field of Advanced Technology, particularly in the areas of Web3 Blockchain/Crypto, network security, cloud computing, and data analytics. P. Simon held senior positions at leading technology companies, where he gained extensive experience in IT strategy development, project management, and business development. He is known for his hands-on approach to technology consulting, and for his ability to work closely with clients to understand their unique business needs and
Responsiveness
Multitasking
Passionate
Temps plein / Intéressé par le travail à distance
10 à 15 ans
Towson University
Management Information Systems, General
Avatar of Victoria Randolph.
Avatar of Victoria Randolph.
Past
Construction Foreman @Self Employed
2023 ~ Présent
General Laborer, mechanical
Dans 6 mois
volutpat. Night Auditor • La Quinta by Wyndham FebruaryJuly 2023 Organization skills Patience Guest services Customer service skills Inventory management POS knowledge Payroll operations Goal setting Sales skills Interpersonal skills Enthusiasm Teamwork skills Conflict resolution Computer skills Accountability Problem-solving skills Management skills Leadership skills Communication skills Flexibility Adaptability Initiative Multitasking skills Cultural awareness Emotional intelligence Time management Stress management Night Auditor • Kinseth Hotel Corp JanuaryFebruary 2022 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Team Lead • iPacesetters, LLC. MarchJune 2017 Call Center Representative Team
Microsoft Office
statistics software
Sans Emploi
Temps plein / Je ne suis pas intéressé par le travail à distance
4 à 6 ans
Strayer University
Hospitality Administration/Management
Avatar of Carlise L Ballard.
Avatar of Carlise L Ballard.
Customer Service Representative @Comcast
2013 ~ 2016
Dans 1 an
new products to existing customers * Analyzed and provided support with billing issues to internal teams for review or correction with business and QA teams * Knowledgeable in every aspect of work duties, performing with energy & enthusiasm to create an enjoyable environment for customers *Skillfully update customer records while interacting with customers via email, phone, and chat. EducationSan Bernardino Adult School Medical Assistant ,Computer Business Applications ,KeyboardingJob Partnership( Job Corp) General Office Clerk Skills Conflict-resolution Excellent written and verbal communication Resourceful Multitasker Customer Satisfaction Knowledge of products and services Detail Oriented Independent Thinking Highly Motivated Multitasking Skills Languages English — Fluent
Conflict-resolution
Excellent written
and verbal communication
Temps plein / Uniquement Travail à distance
Plus de 15 ans
San Bernardino Adult School
Medical Assistant , Computer Business Applications , Keyboarding
Avatar of the user.
Avatar of the user.
First Officer @American Airlines
2019 ~ Présent
Leadership Coach, Culture Catalyst, Host
Plus d'1 an
Multitasking Skills
Common Sense
Versatility
Temps plein / Intéressé par le travail à distance
Plus de 15 ans
Wichita State University
Bachelor of Science BS , Computer Science
Avatar of Ssu Chen.
Avatar of Ssu Chen.
產品&專案經理、UIUX設計師 @幣護 AegisCustody
2020 ~ Présent
Product/Project Manager
Plus d'1 an
Ssu Chen Chief Product Officer 📍 Taipei City, Taiwan ✉️ [email protected] HIGHLIGHTS ✨ Fluent Mandarin-Chinese and English with culturally-rich background Demonstrated expertise and extensive experience in developing blockchain-based products Skilled in managing the 0-1 process, delivering projects from concept to completion Successfully navigated the challenges of working in a startup environment and contributed to the growth of the company Proven ability to lead and manage product development teams, as well as coordinate projects and execute action items internally and externally Skilled at multitasking and communications, while also managing recruitment and internal training
Photoshop
Illustrator
Keynote
Employé
Temps plein / Intéressé par le travail à distance
6 à 10 ans
RMIT University
工業設計學系(榮譽學士)
Avatar of the user.
Avatar of the user.
Roofing Sales and Consultation @M & A Roofing and Consulting
2019 ~ Présent
Plus d'1 an
Sales & Customer Service
Sales & Marketing
Event Management
Temps plein / Intéressé par le travail à distance
Plus de 15 ans
Avatar of the user.
Avatar of the user.
Sales Arborist @Strobert Tree Services, Inc
2021 ~ Présent
Sales Arborist
Plus d'1 an
Multitasking
Confidence
Hard Work
Temps plein / Intéressé par le travail à distance
Plus de 15 ans
Towson University
Bachelor of Science-BS , Geology/Earth Science , General
Avatar of Yao Chu Tsai.
Avatar of Yao Chu Tsai.
Design Associate (Remote) @LEAD Studios
2019 ~ Présent
Architectural Model Builder
Plus d'1 an
City, Taiwan Preparatory for Overseas Chinese • National Taiwan Normal University 台灣師範大學 SepJun 2012 | New Taipei City, Taiwan Skills Business & Marketing Analysis & Research. Attention to detail. Critical thinking and problem-solving. Cultural awareness. Emotional Intelligence. Language knowledge (translator) Teamwork and Leadership. Self-Management & Self-Motivation. Time Management & Multitasking. Verbal and Written Communication. Software Rhinoceros 3D V-Ray for Rhino SketchUp AutoCAD Adobe Photoshop Adobe Illustrator Adobe InDesign Microsoft Word, Team, PowerPoint, and Excel. App: Slack & Trello Languages Mandarin Chinese: Fluent Taiwanese: Beginner Spani...
Word
PowerPoint
Excel
Employé
Temps plein / Uniquement Travail à distance
4 à 6 ans
Providence University 靜宜大學
Marketing, Human Resources

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Technical Skills
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Plus d'1 an
Step 2 CS Service Coordinator
Kaplan Test Prep
2020 ~ Présent
Holiday, FL, USA
Professional Background
Statut Actuel
Progrès de la Recherche d'Emploi
Professions
Fields of Employment
Expérience Professionnelle
6 à 10 ans
Management
I've had experience in managing 15+ people
Compétences
High-end sales experience in multiple multi-million dollar corporations
Performing high end multitasking on day-to-day basis
Account Relationship Management
Improving processes
High End Customer Service
Langues
English
Natif ou Bilingue
Job search preferences
Position Désirée
Step 2 CS Service Coordinator
Type d'emploi
Temps partiel
Lieu Désiré
Travail à distance
Intéressé par le travail à distance
Freelance
Non.
Éducation
École
Purdue University Global
Spécialisation
Business Administration
Imprimer

Kaitlyn Marsh

Service Coordinator

  Holiday, FL, USA

Results-oriented professional with 9.5+ years of experience and proven knowledge of conflict resolution, customer communications, and scheduling. Aiming to leverage my skills to successfully fill a role working with both customers as well as employees.

 

Work Experience

Service Coordinator  •  Kaplan North America

February 2020 - Present

- Keep detailed records of student interactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Work with students directly to ensure all questions and concerns are addressed
- Check to ensure that appropriate changes are made to resolve student problems
- Work with partner schools to ensure students are set up for success on the proper exam date
- Work with cross-functional teams to ensure smooth transitions for retail and institutional students alike

Assistant Manager  •  Spirit Halloween

September 2021 - November 2021

- Supervised and trained staff
- Created staff schedules
- Collaborated with other managers on setting and achieving team-specific goals
- Displayed merchandise to maximize purchasing appeal
- Interacted with customers and resolved complaints or grievances
- Cash and credit handling

Student Advocate Account Manager  •  Kaplan Test Prep

September 2016 - February 2020

- Worked as an advocate for all operating units and assisted students and the organization to find a balance that benefited both
- Provided support for cross-functional teams
- Retained students and created revenue through assisting in enrollments
- Completed many special projects and diligently worked to improve processes
- Handled difficult customer interactions
- Provided coaching and feedback to help improve
agents' knowledge and ability to provide adequate customer service
- Resolved Corporate Escalations
- Created schedules and monitored workloads to make sure tasks are being completed
- Trained team members in new areas and ensured proficiency
- Mentored new agents to hone their customer service skills


Member Service Representative  •  McCoy Federal Credit Union

September 2015 - September 2016

- Provided excellent member service to ensure clients would continue a partnership
- Up-sold credit cards and consistently exceeded credit sales
- Handled member interactions professionally, both in
person and through phone interactions
- Ensured excellence in day to day operations of running the branch smoothly
- Assisted with training new hires
- Kept detailed records current and accurate for all branch cash-handling logs

Guest Service Assistant Supervisor  •  SeaWorld Parks & Entertainment

August 2012 - August 2016

- Collaborated with cross-functional teams to ensure planning and implementation of tours ran smoothly
- Trained new and current employees in new areas
- Collaborated with cross-functional teams to ensure guest satisfaction
- Handled large cash and credit card transactions
- Handled difficult guest situations in person
- Organized team members schedules
- Upsold high-end in-park additions and tours
- Assisted in creating educational animal tours for park guests
- Created new processes for a multitude of areas

Education

Purdue University Global

Business Administration

2021 - 2022

Valencia College

Associate in Science (A.S.) Business Management

2011 - 2013

Valencia College

Associate in Arts (A.A.) Business Administration

2011 - 2013

Skills


  • High-end sales experience in multiple multi-million dollar corporations
  • Performing high end multitasking on day-to-day basis
  • Account Relationship Management
  • Improving processes
  • High End Customer Service

Languages


  • English — Native or Bilingual
Resume
Profile

Kaitlyn Marsh

Service Coordinator

  Holiday, FL, USA

Results-oriented professional with 9.5+ years of experience and proven knowledge of conflict resolution, customer communications, and scheduling. Aiming to leverage my skills to successfully fill a role working with both customers as well as employees.

 

Work Experience

Service Coordinator  •  Kaplan North America

February 2020 - Present

- Keep detailed records of student interactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Work with students directly to ensure all questions and concerns are addressed
- Check to ensure that appropriate changes are made to resolve student problems
- Work with partner schools to ensure students are set up for success on the proper exam date
- Work with cross-functional teams to ensure smooth transitions for retail and institutional students alike

Assistant Manager  •  Spirit Halloween

September 2021 - November 2021

- Supervised and trained staff
- Created staff schedules
- Collaborated with other managers on setting and achieving team-specific goals
- Displayed merchandise to maximize purchasing appeal
- Interacted with customers and resolved complaints or grievances
- Cash and credit handling

Student Advocate Account Manager  •  Kaplan Test Prep

September 2016 - February 2020

- Worked as an advocate for all operating units and assisted students and the organization to find a balance that benefited both
- Provided support for cross-functional teams
- Retained students and created revenue through assisting in enrollments
- Completed many special projects and diligently worked to improve processes
- Handled difficult customer interactions
- Provided coaching and feedback to help improve
agents' knowledge and ability to provide adequate customer service
- Resolved Corporate Escalations
- Created schedules and monitored workloads to make sure tasks are being completed
- Trained team members in new areas and ensured proficiency
- Mentored new agents to hone their customer service skills


Member Service Representative  •  McCoy Federal Credit Union

September 2015 - September 2016

- Provided excellent member service to ensure clients would continue a partnership
- Up-sold credit cards and consistently exceeded credit sales
- Handled member interactions professionally, both in
person and through phone interactions
- Ensured excellence in day to day operations of running the branch smoothly
- Assisted with training new hires
- Kept detailed records current and accurate for all branch cash-handling logs

Guest Service Assistant Supervisor  •  SeaWorld Parks & Entertainment

August 2012 - August 2016

- Collaborated with cross-functional teams to ensure planning and implementation of tours ran smoothly
- Trained new and current employees in new areas
- Collaborated with cross-functional teams to ensure guest satisfaction
- Handled large cash and credit card transactions
- Handled difficult guest situations in person
- Organized team members schedules
- Upsold high-end in-park additions and tours
- Assisted in creating educational animal tours for park guests
- Created new processes for a multitude of areas

Education

Purdue University Global

Business Administration

2021 - 2022

Valencia College

Associate in Science (A.S.) Business Management

2011 - 2013

Valencia College

Associate in Arts (A.A.) Business Administration

2011 - 2013

Skills


  • High-end sales experience in multiple multi-million dollar corporations
  • Performing high end multitasking on day-to-day basis
  • Account Relationship Management
  • Improving processes
  • High End Customer Service

Languages


  • English — Native or Bilingual