- Jobs
ResumeCreate your job-winning resume using our free resume builder.
PortfolioShowcase your skills and projects with a professional portfolio.ResumeCreate your job-winning resume using our free resume builder.Resume BuilderMake a resume for free.Resume TemplatesAccess our extensive library of professional & ready-to-use templates.Resume ExamplesGet inspired by real resume examples to create your own.Occupation GuideAccess resume writing guides tailored for different professions.Resume HelpGet expert advice on all things resume from our team of recruitment specialists.- ResourcesSuccess StoriesBusiness ExcellenceAbout CakeResumeFeatured Reads
- Hire
- Download our App
CakeResume Talent Search
Advanced filters
On
De 4 a 6 años
6-10 años
10-15 años
Más de 15 años
Past
Customer Operation Specialist @AlfredCamera 阿福管家2021 ~ 2023
・
UI/UX Designer / Product Designer
En un mes
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies 
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet2022 ~ Presente
・
Product Manager/ Program Manager
En un mes
product covering in East Asian region and worldwide. Work Experience Sustaining/NPI Engineering Program Manager • Foxconn Industrial Internet - Cloud Network Technology Singapore Taiwan Branch OctoberPresent ● Lead 2 TPE Sustaining EPMs and 4 Tianjin GPE(Global Product Engineer) to maintain 14+ servers by JDM model with H customer successfully, and achieved a high customer satisfaction rate. ● Lead 3 Tianjin EPMs to develop 3 new servers by ODM model with A/N customers and white box server successfully. Successfully implement 1st US A customer server project to NPI build in Taiwan Hukou factory.
Empleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Tsinghua University (北京)清華大學
・
International Master of Business Administration (IMBA)
Procurement/Sales Engineer @Roresin Corp2017 ~ Presente
・
Procurement/Sales Engineer
En un mes
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Empleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
銘傳大學 Ming Chuan University
・
Business Administration
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司2023 ~ Presente
・
Strategic Account Manager
En un mes
Empleado
・
Abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
10-15 años
淡江大學 Tamkang University
・
國際觀光管理學系安全組組長 @INTECHWORLD INC.(菲律賓總公司）（電腦系統整合服務業）2022 ~ Presente
・
滲透測試、資訊安全
En un mes
Empleado
・
Abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
資策會
・
雲端網路系統工程師Associate Director- Customer Experience @BeatO2021 ~ Presente
・
Head - Customer Experience
En un mes
Empleado
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Jiwaji University Gwalior (MP)
・
Ops & MarketingEl plan de reclutamiento más ligero y eficaz
Busque currículums y tome la iniciativa de ponerse en contacto con los solicitantes de empleo para lograr una mayor eficacia en la contratación. La elección de cientos de empresas.
- Examinar todos los resultados de la búsqueda
- Acceso ilimitado para iniciar nuevas conversaciones
- currículos accesibles sólo para empresas de pago
- Ver dirección de correo electrónico y números de teléfono de los usuarios
Consejos de búsqueda
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Sólo los currículums públicos están disponibles con el plan gratuito.
Actualiza a un plan avanzado para ver todos los resultados de la búsqueda incluyendo decenas de miles de currículums exclusivos en CakeResume.
Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Situación actual
Desempleado
Progreso en la búsqueda de empleo
Professions
Project / Product Management
Fields of Employment
Experiencia laboral
1-2 años
Management
I've had experience in managing 1-5 people
Habilidades
Idiomas
English
・
Profesional
Chinese
・
Nativo o bilingüe
Japanese
・
Principiante
Job search preferences
Posición
Operation Manager Associate
Tipo de trabajo
A tiempo completo
Ubicación
台灣台北, 新加坡, New York, NY, USA
A distancia
Interesado en trabajar a distancia
Freelance
No.
Educación
Escuela
Coursera
Mayor
Google Project Management Certificate
Kris Chiu
- 2 Years of Operation Management Experience and 1 year of digital marketing experience, including product launching, digital transformation, and international market development & research.
- Familiar with project managing, e-commerce, ERP & CRM launching, data-driven & agile operating, digital marketing, and community managing.
Working Experience
Operation Manager • EasyClean
July 2019 - Present
EasyClean is a leading cleaning electronics manufacturer/brand in Taiwan. As an early employee, I was able to work with cross-function teams, further be responsible for/initiate more projects, and interact with international partners.
Key Responsibilities: Operation project management, market strategy planning, communicating with cross-functional team members, and unfamiliar problem-solving.
Project Management:
- Improve operation workflow: Improve through UX research and the implementation of SSOT (Single source of truth) in the maintenance department.
- Result: reduce up to 30% of the float (slack) in product maintenance workflow, and increase 12% customer satisfaction.
- Project plan create and monitor: Responsible for creating operation project plans (SoWs) and monitoring resources to complete operation projects.
- Data/system integration: Responsible for monitoring and integrating international expansion project data into CRM (customer relationship management) and ERP (Enterprise Resource Planning) systems, generating results and advice for sales teams, further assisting B2B deals and optimize projects outcomes.
Business Development
- International market expansion project: Select and target opportunities by optimizing resources using MECE and other methodologies.
- Result: Gain an additional 500k revenue and 2 high-quality local distribution channels within 1 year as the result.
- Project Demonstration: Demonstrate operation analysis and best practices for staff and product advice to potential customers at the senior level.
- Flexibility: Business travel to SZ China, Germany, and the Netherland for international operation expansion and targeted potential market research.
Market Research Intern • EasyClean
January 2019 - July 2019
Key Responsibilities: Generate market reports and marketing advice.
Marketing communication strategy & operation
- Strategy: Create a target-driven Marcom strategy, according to the product-market cycle and other influential factors. Organic impressions grew 55% within 3 months.
- Operation: Generate social media content and cooperate with visual content designers. Also responsible for managing several international exhibitions in pet & maternity markets.
- Information Architecture & content organization: Design Chatbox & official website, decrease customer service waiting time by 70%, and increase 300% organic official website traffic.
Market Research
- International Market Research: Filter international potential market by using MECE, 7Ps frameworks, and other second data to filter the markets with the best product/market fits.
- Result: Accelerate potential market decision-making process (from 3 months to 3 weeks, saving 100+ man-day).
Designer Assistant • Taipei Fashion Week
December 2018 - December 2018
- Interpreter for Fashion Designers and governors: Provide interpreter service during important private conversations for Designers and Governors.
- Personal Assistant for Designer: Assistant of world-class fashion Designer, Mr. Malan Breton.
Education
2021 - 2021
Coursera
Google Project Management Certificate
2017 - 2018
University of Connecticut
Business Administration, Theatre
2014 - 2017
EF Academy, New
Business Administration & Management, Theatre
Skills
- Project Management
- Data Research & analysis
- Word, Excel, PowerPoint
- Comprehensive
Language
- English — Professional
- Mandarin — Mother Tongue
- Taiwanese — Mother Tongue
- Japanese — Beginner
Kris Chiu
- 2 Years of Operation Management Experience and 1 year of digital marketing experience, including product launching, digital transformation, and international market development & research.
- Familiar with project managing, e-commerce, ERP & CRM launching, data-driven & agile operating, digital marketing, and community managing.
Working Experience
Operation Manager • EasyClean
July 2019 - Present
EasyClean is a leading cleaning electronics manufacturer/brand in Taiwan. As an early employee, I was able to work with cross-function teams, further be responsible for/initiate more projects, and interact with international partners.
Key Responsibilities: Operation project management, market strategy planning, communicating with cross-functional team members, and unfamiliar problem-solving.
Project Management:
- Improve operation workflow: Improve through UX research and the implementation of SSOT (Single source of truth) in the maintenance department.
- Result: reduce up to 30% of the float (slack) in product maintenance workflow, and increase 12% customer satisfaction.
- Project plan create and monitor: Responsible for creating operation project plans (SoWs) and monitoring resources to complete operation projects.
- Data/system integration: Responsible for monitoring and integrating international expansion project data into CRM (customer relationship management) and ERP (Enterprise Resource Planning) systems, generating results and advice for sales teams, further assisting B2B deals and optimize projects outcomes.
Business Development
- International market expansion project: Select and target opportunities by optimizing resources using MECE and other methodologies.
- Result: Gain an additional 500k revenue and 2 high-quality local distribution channels within 1 year as the result.
- Project Demonstration: Demonstrate operation analysis and best practices for staff and product advice to potential customers at the senior level.
- Flexibility: Business travel to SZ China, Germany, and the Netherland for international operation expansion and targeted potential market research.
Market Research Intern • EasyClean
January 2019 - July 2019
Key Responsibilities: Generate market reports and marketing advice.
Marketing communication strategy & operation
- Strategy: Create a target-driven Marcom strategy, according to the product-market cycle and other influential factors. Organic impressions grew 55% within 3 months.
- Operation: Generate social media content and cooperate with visual content designers. Also responsible for managing several international exhibitions in pet & maternity markets.
- Information Architecture & content organization: Design Chatbox & official website, decrease customer service waiting time by 70%, and increase 300% organic official website traffic.
Market Research
- International Market Research: Filter international potential market by using MECE, 7Ps frameworks, and other second data to filter the markets with the best product/market fits.
- Result: Accelerate potential market decision-making process (from 3 months to 3 weeks, saving 100+ man-day).
Designer Assistant • Taipei Fashion Week
December 2018 - December 2018
- Interpreter for Fashion Designers and governors: Provide interpreter service during important private conversations for Designers and Governors.
- Personal Assistant for Designer: Assistant of world-class fashion Designer, Mr. Malan Breton.
Education
2021 - 2021
Coursera
Google Project Management Certificate
2017 - 2018
University of Connecticut
Business Administration, Theatre
2014 - 2017
EF Academy, New
Business Administration & Management, Theatre
Skills
- Project Management
- Data Research & analysis
- Word, Excel, PowerPoint
- Comprehensive
Language
- English — Professional
- Mandarin — Mother Tongue
- Taiwanese — Mother Tongue
- Japanese — Beginner