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职场能力评价定义
梁家齊
Supervising Engineer
Taoyuan City, Taiwan
I am a leader in the telecommunications industry responsible for the operations and maintenance unit. I have extensive experience in troubleshooting, vulnerability handling, and preventive maintenance. I take it upon myself to swiftly and effectively restore service operations, and have successfully resolved severe service disruptions in critical projects, ensuring customer satisfaction. Additionally, I am enthusiastic about exploring the latest technology trends and applying them to enhance efficiency in my work. I possess substantial expertise in automation and containerization technologies, and I look forward to progressing towards the SRE or DevOps field in the future. I believe that an exceptional product requires comprehensive resources to maintain its quality and stability, and I am dedicated to being the silent support for the team and the product.
Frequently Used Skills
Python Perl PHP Javascript MySQL
Redis Linux AWS
Less Used Skills
Docker Kubernetes Django Laravel
Vagrant Jenkins GitHub
工作經歷
Supervising Engineer
愛訊電網科技股份有限公司
十一月 2019 - Present
Taipei, Taiwan
2019/11~2021/09: Engineer
Built Zucast live streaming servers using Nginx, successfully optimizing live streaming latency from 30 seconds to less than 1 second. Currently maintaining a 6-second delay while ensuring stability. Led the development of API services for the Zucast live streaming server using Python and Flask, conducting relevant stress tests to ensure performance and stability. Successfully deployed various APIs and monitoring programs on the AWS platform, fully leveraging its services to enhance overall product performance. Collaborated with the development team to optimize the integration process for new features, enhancing product functionality and user experience.
2021/03~2021/09: Operations and Maintenance
Expanded responsibilities to include maintenance of the company's product portfolio, focusing on regular maintenance and troubleshooting activities. Played a crucial role in rapidly resolving critical issues, reducing downtime, and ensuring continuous customer service.
2021/09~Present: Supervising Engineer
Promoted to a supervisory role, overseeing a wide scope of nearly 20 projects in the operations department. Strategically allocated manpower and resources, optimizing team efficiency and project delivery schedules. Proactively addressed daily challenges and errors, prioritizing swift resolutions to ensure service stability. Successfully assisted clients in addressing security vulnerabilities, providing comprehensive solutions, and implementing necessary patches. Formulated and monitored key performance indicators and goals for the department, leading the team in consistently achieving annual growth targets.
Projects
Zucast Streaming Server
Zucast is an online faculties conference platform, which provides listed companies with an online streaming faculty conference service.
The part I am responsible for is to set up Nginx-based Streaming Server on AWS, and cooperate with Load balance and CDN services to cope with huge traffic. In addition, I am also responsible for using Lambda to create various serverless API services, such as online merging PDF and sound services, online video editing services, etc.
Project Maintenance
Responsible for about 90% of the project maintenance from the three major telecommunications companies, mainly eliminating various obstacles and securing guarantees. Sometimes parts of the program are modified to make the overall service work better. Because it is an entity server relationship, it will also be exposed to some hardware-related knowledge.
The project generally includes communication services such as AIC, WiFi, EAP-SIM...etc.
Autobiography
I am currently working in the telecommunications industry, serving as the leader of the operations unit. My primary responsibilities include troubleshooting, vulnerability handling, regular maintenance, customer explanations, task assignments, and more. This role presents various challenges on a daily basis, and my resilient nature allows me to handle them systematically. I do not get flustered by sudden obstacles; instead, I prioritize swiftly restoring service operations. Occasionally, I participate in large-scale technical conferences to explore superior solutions, which I then implement to enhance work efficiency. Within the company, I act as a bridge between customers and various departments, organizing customer requirements and delegating tasks to other teams. I then provide feedback to customers on the results, underscoring the importance of teamwork in this role.
One of my standout experiences involves facing a critical service disruption in a key project. This directly impacted customer services. Under the pressure, I swiftly rallied my team members and leveraged my expertise in network equipment configuration and troubleshooting to swiftly pinpoint the root cause. Subsequently, we implemented effective measures to restore service operations, ensuring customer satisfaction.
Furthermore, I possess the capability to concurrently address issues from multiple diverse projects. This ability stems from my meticulous work style and keen attention to detail. I enjoy documenting all relevant information clearly and making sure that each action receives the correct feedback. This enables me to maintain high efficiency in a busy work environment, ensuring that each project receives timely attention and resolution.
These experiences not only showcase my professional skills and problem-solving abilities but also demonstrate my capacity to remain composed and efficient under pressure. This confidence fuels my determination to continue being a stabilizing force within the team, contributing to product quality and service stability.
In addition to my role in the operations team, I am an enthusiastic practitioner when it comes to embracing new technologies. I frequently take the initiative to explore the latest technological trends and enjoy hands-on experimentation and implementation. This passion drives me to continually expand my technical expertise and apply innovative solutions to practical tasks.
I possess in-depth knowledge and experience in deployment and automation technologies, aligning with my aspiration towards roles in Site Reliability Engineering (SRE) or DevOps. I proficiently utilize various automation tools and have successfully integrated automated processes in real projects, significantly enhancing product delivery efficiency and quality.
Moreover, I have extensive practical experience with containerization technologies and container management platforms, such as Docker and Kubernetes. I understand how to leverage these technologies for rapid application deployment and scaling, while ensuring high reliability and security.
I actively participate in various technical conferences to stay attuned to industry trends and leverage these new technologies in my work, thereby boosting team efficiency and product quality. This continual learning and application of new technologies will serve as a robust pillar for my future development, enabling me to consistently make positive contributions to the team and product.
Looking ahead, my career aspirations lean towards roles related to SRE or DevOps. I hope to be involved in deployment-related tasks, recognizing that operations and testing are equally vital. I also aim to further refine various technical skills and apply them in both my professional and personal life. I firmly believe that a successful product necessitates not only development but also a comprehensive array of resources surrounding it to maintain its quality, stability, and more. I am highly experienced and passionate about such work, and my goal is to be the unsung hero supporting the team and product.
Email: [email protected]
GitHub: https://github.com/Kurt-Liang/Project
HackMD: https://hackmd.io/@Kurt-Liang
梁家齊
Supervising Engineer
Taoyuan City, Taiwan
I am a leader in the telecommunications industry responsible for the operations and maintenance unit. I have extensive experience in troubleshooting, vulnerability handling, and preventive maintenance. I take it upon myself to swiftly and effectively restore service operations, and have successfully resolved severe service disruptions in critical projects, ensuring customer satisfaction. Additionally, I am enthusiastic about exploring the latest technology trends and applying them to enhance efficiency in my work. I possess substantial expertise in automation and containerization technologies, and I look forward to progressing towards the SRE or DevOps field in the future. I believe that an exceptional product requires comprehensive resources to maintain its quality and stability, and I am dedicated to being the silent support for the team and the product.
Frequently Used Skills
Python Perl PHP Javascript MySQL
Redis Linux AWS
Less Used Skills
Docker Kubernetes Django Laravel
Vagrant Jenkins GitHub
工作經歷
Supervising Engineer
愛訊電網科技股份有限公司
十一月 2019 - Present
Taipei, Taiwan
2019/11~2021/09: Engineer
Built Zucast live streaming servers using Nginx, successfully optimizing live streaming latency from 30 seconds to less than 1 second. Currently maintaining a 6-second delay while ensuring stability. Led the development of API services for the Zucast live streaming server using Python and Flask, conducting relevant stress tests to ensure performance and stability. Successfully deployed various APIs and monitoring programs on the AWS platform, fully leveraging its services to enhance overall product performance. Collaborated with the development team to optimize the integration process for new features, enhancing product functionality and user experience.
2021/03~2021/09: Operations and Maintenance
Expanded responsibilities to include maintenance of the company's product portfolio, focusing on regular maintenance and troubleshooting activities. Played a crucial role in rapidly resolving critical issues, reducing downtime, and ensuring continuous customer service.
2021/09~Present: Supervising Engineer
Promoted to a supervisory role, overseeing a wide scope of nearly 20 projects in the operations department. Strategically allocated manpower and resources, optimizing team efficiency and project delivery schedules. Proactively addressed daily challenges and errors, prioritizing swift resolutions to ensure service stability. Successfully assisted clients in addressing security vulnerabilities, providing comprehensive solutions, and implementing necessary patches. Formulated and monitored key performance indicators and goals for the department, leading the team in consistently achieving annual growth targets.
Projects
Zucast Streaming Server
Zucast is an online faculties conference platform, which provides listed companies with an online streaming faculty conference service.
The part I am responsible for is to set up Nginx-based Streaming Server on AWS, and cooperate with Load balance and CDN services to cope with huge traffic. In addition, I am also responsible for using Lambda to create various serverless API services, such as online merging PDF and sound services, online video editing services, etc.
Project Maintenance
Responsible for about 90% of the project maintenance from the three major telecommunications companies, mainly eliminating various obstacles and securing guarantees. Sometimes parts of the program are modified to make the overall service work better. Because it is an entity server relationship, it will also be exposed to some hardware-related knowledge.
The project generally includes communication services such as AIC, WiFi, EAP-SIM...etc.
Autobiography
I am currently working in the telecommunications industry, serving as the leader of the operations unit. My primary responsibilities include troubleshooting, vulnerability handling, regular maintenance, customer explanations, task assignments, and more. This role presents various challenges on a daily basis, and my resilient nature allows me to handle them systematically. I do not get flustered by sudden obstacles; instead, I prioritize swiftly restoring service operations. Occasionally, I participate in large-scale technical conferences to explore superior solutions, which I then implement to enhance work efficiency. Within the company, I act as a bridge between customers and various departments, organizing customer requirements and delegating tasks to other teams. I then provide feedback to customers on the results, underscoring the importance of teamwork in this role.
One of my standout experiences involves facing a critical service disruption in a key project. This directly impacted customer services. Under the pressure, I swiftly rallied my team members and leveraged my expertise in network equipment configuration and troubleshooting to swiftly pinpoint the root cause. Subsequently, we implemented effective measures to restore service operations, ensuring customer satisfaction.
Furthermore, I possess the capability to concurrently address issues from multiple diverse projects. This ability stems from my meticulous work style and keen attention to detail. I enjoy documenting all relevant information clearly and making sure that each action receives the correct feedback. This enables me to maintain high efficiency in a busy work environment, ensuring that each project receives timely attention and resolution.
These experiences not only showcase my professional skills and problem-solving abilities but also demonstrate my capacity to remain composed and efficient under pressure. This confidence fuels my determination to continue being a stabilizing force within the team, contributing to product quality and service stability.
In addition to my role in the operations team, I am an enthusiastic practitioner when it comes to embracing new technologies. I frequently take the initiative to explore the latest technological trends and enjoy hands-on experimentation and implementation. This passion drives me to continually expand my technical expertise and apply innovative solutions to practical tasks.
I possess in-depth knowledge and experience in deployment and automation technologies, aligning with my aspiration towards roles in Site Reliability Engineering (SRE) or DevOps. I proficiently utilize various automation tools and have successfully integrated automated processes in real projects, significantly enhancing product delivery efficiency and quality.
Moreover, I have extensive practical experience with containerization technologies and container management platforms, such as Docker and Kubernetes. I understand how to leverage these technologies for rapid application deployment and scaling, while ensuring high reliability and security.
I actively participate in various technical conferences to stay attuned to industry trends and leverage these new technologies in my work, thereby boosting team efficiency and product quality. This continual learning and application of new technologies will serve as a robust pillar for my future development, enabling me to consistently make positive contributions to the team and product.
Looking ahead, my career aspirations lean towards roles related to SRE or DevOps. I hope to be involved in deployment-related tasks, recognizing that operations and testing are equally vital. I also aim to further refine various technical skills and apply them in both my professional and personal life. I firmly believe that a successful product necessitates not only development but also a comprehensive array of resources surrounding it to maintain its quality, stability, and more. I am highly experienced and passionate about such work, and my goal is to be the unsung hero supporting the team and product.
Email: [email protected]
GitHub: https://github.com/Kurt-Liang/Project
HackMD: https://hackmd.io/@Kurt-Liang