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On
4-6 years
6-10 years
10-15 years
More than 15 years
United States
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Past
Information Desk Receptionist @West Jefferson Medical Center2014 ~ 2017
・
Customer Service Representative
Within one month
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Unemployed
・
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
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*
Manager in Training @Cici's2024 ~ Present
・
Manager
Within one month
allocated time frame. Maintained accurate records of attendance, receipts, payments, and expenses incurred throughout the tour period. Supervised tour guides onsite when necessary to ensure quality services were provided by them. Conducted group briefings at the beginning of each tour to explain safety procedures and rules. Customer Service & Catering Director • Chick-fil-A-Franchise NovemberJanuary 2023 Managed inbound and outbound calls to customers regarding catering orders. Developed maintenance and cleaning protocols for two restaurants. Recruited, hired, and trained staff for customer-friendly facing roles. Increased customer usage of the company app through email
Employed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Eastern Nazarene College
・
Communications
RN @Cornerstone2011 ~ 2015
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Tele Health Registered nurse
Within one month
Bobbi Reed United States || [email protected] I am a registered nurse with many years of caring experience. I work hard to keep learning and building a strong skill set. I left a customer service job of 10 years to go to nursing school and start my career. I love caring for people and building lasting relationships in the healthcare profession. Work Experience Travel RN • TNAA MarchPresent | Taipei, Taiwan I am a travel nurse that goes to hospitals in need for contracted periods to help staffing. I work on the floor of the
Employed
・
Ready to interview
Full-time / Remote Only
10-15 years
Ohio University
・
nursing
Past
Federal Contractor/IT Support Specialist @STG INC2012 ~ 2023
・
IT Support Specialist
Within one month
Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue Troubleshooting ⦁ Complaint Resolution ⦁ Call Center Operations ⦁ DHCP/DNS Ethernet
Unemployed
・
Ready to interview
Full-time / Remote Only
More than 15 years
Northwood University
・
Computer ScienceTechnical Product Manager / Proxy Product Owner (Hybrid) @Optum2022 ~ Present
・
Software Engineer / Backend Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
ALPHA Camp
・
Web Backend Route
Supervisor @Family Residence & Essential Enterprise2016 ~ 2022
・
Store Manager
Within two months
tailored recommendations to customers. Through strategic sales tactics, I doubled the store's monthly gross revenue within my second month and consistently ranked as the top seller in the company. I've revolutionized the store's culture and atmosphere since joining in December 2023, fostering a dynamic and customer-centric environment. DecemberPresent Store Manager • ShowCase Oversee store operations, manage inventory, achieve sales targets, provide excellent customer service, train and supervise staff, control expenses & maintain visual merchandising. JulyDecember 2023 Supervisor • Family Residence & Essential Enterprise Provide supervision and guidance for residents during skills-building activities Develop and implement
Employed
・
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Past
Copywriter and Editor @Allina Health2022 ~ 2022
・
Marketing Intern, Marketing Assistant, Social Media Intern, Social Media Assistant, Events Intern, PR Intern, Copywriter
Within three months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Coursera
・
Fundamentals in Digital MarketingAssistant Account Manager @KKTV2022 ~ Present
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數據分析、行銷研究、營運管理
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北藝術大學
・
藝術跨域研究所
Custodial/Hospitality @StaffEz2023 ~ Present
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Data Entry or Customer Services
Within one month
Deborah Hopper Driven and Competitive Driven professional seeking to use acquired knowledge and experience to fill a position in the Henderson or Jackson TN area. Team player with exceptional communication skills and customer service skills and a highly competitive approach to improve overall efficiency. Henderson, TN 38340, USA Work Experience MarchPresent Manager HotShots Grill *Responsible for scheduling and providing excellent customer service. *Open and close the facility. *Payroll entry FebruaryMarch 2023 Child Care Provider Self Employed *Home-based child care center/provider *Responsible for providing a safe, clean and healthy environment for children. *Responsible
Employed
・
Ready to interview
Full-time / Remote Only
6-10 years
Devry University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within six months
Customer Service Representative
Bios Corporation
・
2021 ~ Present
Professional Background
Current status
Job Search Progress
Professions
Other
Fields of Employment
Electronics / Telecommunications
Work experience
2-4 years work experience (1-2 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Professional
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Remote Only
Freelance
Yes, I freelance in my spare time
Educations
School
Pawhuska High School
Major
Basic studies
Lindsay Crowder
Career Objective
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Barnsdall, OK 74002, USA
Work Experience
September 2022 - April 2023
Provisioning Support Analyst
Diversified Systems Resources
- Maintained an organized work environment by filing documents properly and archiving old records as needed.
- Maintained detailed records of customer interactions and troubleshooting steps taken.
- Utilized strong communication skills to explain complex technical concepts in a clear and concise manner.
- Provided technical assistance and support to customers via telephone, email, and remote access tools.
- Documented all actions taken while resolving customer inquiries in accordance with company policies.
- Collaborated with other departments within the organization to ensure customers receive accurate information regarding their inquiries.
March 2019 - Present
Owner/Operator
Self Employed
- Managed the daily operations related to customer service, inventory management, and marketing.
- Defined strategic plans and kept business on track to meet objectives.
- Monitored industry trends to identify opportunities for improvement.
- Analyzed financial data to ensure optimal profitability for the company.
April 2021 - May 2022
Habilitation Training Specialist
Bios Corporation
- Demonstrated excellent communication skills when interacting with clients and their families.
- Familiarized myself with each individual clients needs in order to provide personalized assistance.
- Assisted clients with bathing and grooming to encourage personal hygiene.
- Developed a trusting relationship with clients while respecting their privacy and dignity.
- Maintained accurate records of clients care services provided.
- Utilized problem solving techniques when dealing with difficult behaviors from clients.
- Administered medications according to physician instructions.
Education
2006 - 2010
Pawhuska High School
Basic studies
Skills
Budgeting and cost control Financial Planning Retail Operations Customer Service Data Management Sales Oversight Business Marketing Team Training and Development Documentation
Languages
English — Professional
Lindsay Crowder
Career Objective
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Barnsdall, OK 74002, USA
Work Experience
September 2022 - April 2023
Provisioning Support Analyst
Diversified Systems Resources
- Maintained an organized work environment by filing documents properly and archiving old records as needed.
- Maintained detailed records of customer interactions and troubleshooting steps taken.
- Utilized strong communication skills to explain complex technical concepts in a clear and concise manner.
- Provided technical assistance and support to customers via telephone, email, and remote access tools.
- Documented all actions taken while resolving customer inquiries in accordance with company policies.
- Collaborated with other departments within the organization to ensure customers receive accurate information regarding their inquiries.
March 2019 - Present
Owner/Operator
Self Employed
- Managed the daily operations related to customer service, inventory management, and marketing.
- Defined strategic plans and kept business on track to meet objectives.
- Monitored industry trends to identify opportunities for improvement.
- Analyzed financial data to ensure optimal profitability for the company.
April 2021 - May 2022
Habilitation Training Specialist
Bios Corporation
- Demonstrated excellent communication skills when interacting with clients and their families.
- Familiarized myself with each individual clients needs in order to provide personalized assistance.
- Assisted clients with bathing and grooming to encourage personal hygiene.
- Developed a trusting relationship with clients while respecting their privacy and dignity.
- Maintained accurate records of clients care services provided.
- Utilized problem solving techniques when dealing with difficult behaviors from clients.
- Administered medications according to physician instructions.
Education
2006 - 2010
Pawhuska High School
Basic studies
Skills
Budgeting and cost control Financial Planning Retail Operations Customer Service Data Management Sales Oversight Business Marketing Team Training and Development Documentation
Languages
English — Professional