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open to exploring new opportunities
Dans 1 mois
Google Drive
Outlook
Multitasking
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Higher Institute Of Advanced Studies
Management Information Systems
Avatar of Ashleigh Haggins.
Avatar of Ashleigh Haggins.
Medical Assistant @Jonesboro Clinic
2021 ~ Présent
Plus d'1 an
referrals. Knowledge with Avility, Practice Fusion, CoverMyMeds, and Advanced MD Work Experience Supervisor Navient HealthCare AprilPresentTaipei, Taiwan As a customer service supervisor, my duties include, but are not limited to: overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback; monitoring daily activities of customer service operations; assisting customer service staff with duties when required; handle escalated customer service issues, analyze data and statistics, train supervisors on how to adequately manage their staff, ensure quality assurance on agents phone calls throughout their shifts. Account Manager Genesis VR Arcade JanuaryPresentTaipei, Taiwan Addressed all customer
Word
PowerPoint
Excel
Temps plein / Uniquement Travail à distance
6 à 10 ans
Walnut Ridge Adult Education
General Education
Avatar of Satyapal Singh.
Avatar of Satyapal Singh.
Team leader @Flipkart
2015 ~ Présent
Plus d'1 an
Satyapal Singh Bharatpur, Rajasthan, India Agile and adaptable staff leader with a stellar work history, a motivational approach and an upbeat nature. Skilled at training employees and leveraging organised approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with a diplomatic communication style focused on maximizing engagement and satisfaction. Mail ID - [email protected] ContactWork Experience Team leader • INSTAKART SERVICES PRIVATE LIMITED (FLIPKART) SeptemberPresent Location - Bharatpur (Raj.) Strategically plan and manage logistics, warehouse, transportation and customer services Keep track of quality, quantity, stock levels, delivery times, transport
Word
Excel
PowerPoint
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Rajasthan University
Bachelor of Arts
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Avatar of the user.
Bank teller/Assistant Manager @Taishin International Bank Co., Ltd.
2020 ~ Présent
Plus d'1 an
Customer Service
Efficient Management
Temps plein / Je ne suis pas intéressé par le travail à distance
6 à 10 ans
Soochow University
Department of Business Administration
Avatar of EDWIN NGARI NYAGA.
Avatar of EDWIN NGARI NYAGA.
IT technician @Cyber services
2019 ~ 2020
Plus d'1 an
establishing procedures to achieve them Hard working, trust worthy and able to work under pressure to meet deadlines Positive approaches to team work and take initiative to acquire and master the skills and knowledge required in a task. Kenya Work Experience SeptemberFebruary 2020 IT technician Cyber services Customer support, Daily nation adverts Customer service at the cyber Thika JuneDecember 2019 Team Leader Camusat Company LimitedFiber to The Home Program Safaricom June 2017 to 2019 Camusat Company Limited Team Leader Fiber to The Home Program Safaricom as a Subcontractor In Bitcomms Limited Company Responsibilities Maintain consistent network and customer availability
Computer Hardware
GOOD COMMUNICATION
Software Knowledge
Temps plein / Intéressé par le travail à distance
4 à 6 ans
HEMLAND TECHNICAL INSTITUTE
DIPLOMA IN COMPUTER SOFTWARE ENGINEERING
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遠端客戶服務
Plus d'1 an
Yueh-Ching Lin Had with 4+ years of experience in customers services. Seeking to leverage my interpersonal skills to provide a friendly, and fun atmosphere for the customers. M:flinders street Yokine 6060 WA [email protected] Skills Languages MS Word Time Management Teamwork Customer Service English Mandarin Experience In Australia Full time/ Part time Sushi maker and sales 2016//07 Sushi Sushi Customer service Following daily schedules and prepare the sushi. Keeping workplace clean. Explain to customer every product (ingredients, allergens) . Cash handling ,operating the tills
Word
PowerPoint
Photoshop
Temps partiel / Intéressé par le travail à distance
4 à 6 ans
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Avatar of the user.
Past
Front Office Support @PT BFI FINANCE INDONESIA TBK
2019 ~ 2022
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Plus d'1 an
Word
PowerPoint
Google Drive
Sans Emploi
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Universitas Kristen Satya Wacana
Economics Education
Avatar of Yu Sze Man.
Avatar of Yu Sze Man.
Past
Beauty Adviser @Space Brands (HK) Limited
2021 ~ Présent
Beauty Adviser
Plus d'1 an
by the company -Provide excellent customer services experience -Support daily operations of the store including but not limited to cashiering, VM, stock management -Build client database and maintain customer relationship -Assist in ad-hoc duties as per assigned Beauty Adviser • Kiko Asia Limited 十一月十一月Handle daily shop operations -Proactively provide professional advice the various range of makeup & skincare products -Strive to meet shop sales targets -Assist customer to find suitable products with strong working knowledge -Provide excellent customer service and sales abilities with strong communication skills Beauty Adviser • Elevatione Asia Limited 十二月七
powerpoint
Excel
word
Sans Emploi
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Provide Facial Electrotherapy Treatments
Avatar of Albert.
Avatar of Albert.
Past
Customer Service @HIGOGAME PTE LTD
2023 ~ 2023
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
Dans 2 mois
communication, problem-solving, and leadership skills." Medan, Medan City, North Sumatra, Indonesia Pengalaman Kerja Customer Service • HIGOGAME PTE LTD JuniDesemberHandle Livechat with members/players 2. Making a daily report for all complaint report Customer Service • 369 Cambodia DesemberDesemberHandle Livechat with members/players 2. Making a daily report for all transaction 3. Etc. Marketing Executive • PT. Samudera Jaya Cargo JuliJuliCarry out sales activities for services offered by companies where the company is engaged in the expedition of container loading. 2. Searching for a new Customer and Maintain the Recent Customer with
PowerPoint
Excel
Word
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Universitas Prima Indonesia
HUMAN RESOURCES MANAGEMENT
Avatar of Maisuroh.
Avatar of Maisuroh.
Admin Merchant Operational @PT Valdo Sumber Daya Mandiri
2023 ~ Présent
Data Entry or Customer Services
Dans 1 an
PT. VADS Indonesia JanuariDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Mitracomm Ekasarana NovemberDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Transcosmos Indonesia OktoberNovember 2020 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Customer Service Email PT Transcosmos
Word
Excel
Google Drive
Employé
Temps plein / Intéressé par le travail à distance
4 à 6 ans
STMIK Jakarta STI&K
Manajemen Informatika

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Plus d'1 an
PT. Transcosmos Indonesia
2019 ~ 2019
Taoyuán, 台灣
Professional Background
Statut Actuel
Sans Emploi
Progrès de la Recherche d'Emploi
Professions
Customer Service Manager
Fields of Employment
Produits Quotidiens
Expérience Professionnelle
1 à 2 ans
Management
I've had experience in managing 15+ people
Compétences
Word
PowerPoint
Excel
Langues
Indonesian
Natif ou Bilingue
English
Courant
Job search preferences
Position Désirée
Team Leader
Type d'emploi
Temps plein
Lieu Désiré
Taoyuán, 台灣, Taipei, Taiwan
Travail à distance
Intéressé par le travail à distance
Freelance
Non.
Éducation
École
Universitas Gadjah Mada
Spécialisation
Soil Science of Agriculture
Imprimer

Astrini Endika Putri

I am not a very smart person, but I am a hard worker. I am easy to learn new things, I always try to improve myself, I am not easy to give up if I find difficulties, and I can do everything when I do my best.

  Taoyuan City, Taiwan  

Pengalaman Kerja

Customer Service Supervisor  •  PT. Transcosmos Indonesia

lead the team and directly give information, reports, and do negotiations while meeting with clients. This project has the highest incoming calls (up to 500 incoming calls in a day with 8 agents. Because of that, the quality score decreased. I help them to refresh and update product knowledge. I also train them how to speak patiently and make customers easy to understand. After 4 months on this project, I can make them achieve the target and the client is satisfied. I resigned in July 2019 because I am moving to Taiwan.

Februari 2019 - Agustus 2019

Team Leader Customer Service  •  PT. Transcosmos Indonesia

•Making daily and payment update report
•Monitoring the Quality of Outgoing call
While I joined this project, there is no agent who can achieve the target. After 3 months, I give suggestions and train them. All agents can achieve the target. Because of that, I got promoted to be supervisor on a new project.

Juli 2018 - Januari 2019

Customer Service Agent  •  PT. Transcosmos Indonesia

•Troubleshooting about phone problems
•Maintain good communication with clients and users
•Learn more about the software and the hardware of the phone
I did not study about communication and software systems at university, but in 6 months I always achieved the target and was the best agent of 21 agents. It proves that I can learn new things easily although I never learned about it before. I also got promoted to be team leader in 6 months.

Februari 2018 - Juni 2018

Pendidikan

2012 - 2017

Universitas Gadjah Mada

Soil Science of Agriculture

2014 - 2014

Ibaraki University, Japan

Agriculture

Resume
Profile

Astrini Endika Putri

I am not a very smart person, but I am a hard worker. I am easy to learn new things, I always try to improve myself, I am not easy to give up if I find difficulties, and I can do everything when I do my best.

  Taoyuan City, Taiwan  

Pengalaman Kerja

Customer Service Supervisor  •  PT. Transcosmos Indonesia

lead the team and directly give information, reports, and do negotiations while meeting with clients. This project has the highest incoming calls (up to 500 incoming calls in a day with 8 agents. Because of that, the quality score decreased. I help them to refresh and update product knowledge. I also train them how to speak patiently and make customers easy to understand. After 4 months on this project, I can make them achieve the target and the client is satisfied. I resigned in July 2019 because I am moving to Taiwan.

Februari 2019 - Agustus 2019

Team Leader Customer Service  •  PT. Transcosmos Indonesia

•Making daily and payment update report
•Monitoring the Quality of Outgoing call
While I joined this project, there is no agent who can achieve the target. After 3 months, I give suggestions and train them. All agents can achieve the target. Because of that, I got promoted to be supervisor on a new project.

Juli 2018 - Januari 2019

Customer Service Agent  •  PT. Transcosmos Indonesia

•Troubleshooting about phone problems
•Maintain good communication with clients and users
•Learn more about the software and the hardware of the phone
I did not study about communication and software systems at university, but in 6 months I always achieved the target and was the best agent of 21 agents. It proves that I can learn new things easily although I never learned about it before. I also got promoted to be team leader in 6 months.

Februari 2018 - Juni 2018

Pendidikan

2012 - 2017

Universitas Gadjah Mada

Soil Science of Agriculture

2014 - 2014

Ibaraki University, Japan

Agriculture