Timothy Francesco Tonazzini Customer Service/Help desk Kaunas, Lithuania Email. [email protected] PhoneCustomer Service/Help Desk Enthusiastic customer service representative with two years of retail experience responding to all manner of customer inquiries. Worked for five years as a Tour Leader, highlights include being awarded “Employee of the year” 3 years in a row and receiving 100% positive customer survey results at VBT Bicycling Vacations. I am currently looking to expand my work experience in the digital world. Skills Multilingual Customer Service Skills Cryptocurrency & Blockchain Teamwork & Collaboration Problem-Solving Deductive Reasoning

on all aspects of their risk/return profile and cash flow needs. Helped clients manage their properties. Sales Specialist May 2015 ~ Dec 2016 HONG GUAN ENTERPRISE, LTD. Taipei, Taiwan Hong Guan Enterprise, Ltd. is a distributor of RICOH photocopiers in Taiwan. Sold products and developed sales channels. Managed customer relationships. Skills Languages: English (fluent), Mandarin (native), and Taiwanese (native). Technical Skills: Proficient in Word, Excel, PowerPoint, Outlook, G Suite, Google Workspace, Slack, Monday.com, and HubSpot Sales Hub. Interpersonal Skills: Leadership, Teamwork, Communication, Collaboration, Problem Solving, and Creativity.

in England, I began my career as a designer inI have since had 6+ years of experiences in developing Mobile App, Website and E-commerce Platform projects with industry professionals. I am familiar with the process of Agile Development but also willing to adapt. I also enjoy teamwork, collaborations, and learning new skills. Skill UI/UX Skills ★ UX Strategy ★ Information Architecture ★ Wireframe ★ UX Flow ★ Mockup ★ Design System ★ QA ★ Redesign and Enhancement Research Methods ★ Competitor Analysis ★ Google Analytics ★ Persona ★ Requirement Definition ★ User Stories

and generate new ideas in marketing to increase sales - Maintain service quality according to SOP standards - Carrying out data collection administration processes, especially Transaction data, Supplier data - Responsible for Finance Withdrawal data, Monitoring Withdrawals, and responsible for Withdrawal requests - Data scraping, which aims to compare market prices and trends - Organize team work schedules and establish good relationships with vendors Admin Sales & After Sales (JanuaryMeiEnsure consumer questions >100 chats per day are answered from marketplaces (Bukalapak, Shopee, Tokopedia, Akulaku, Instagram and Whatsapp) - Answer questions >20 chats per day, receive suggestions and opinions, provide answers to consumer complaints, thereby providing the best

Ramond Gozali 吳天恩 -BRAND & MARKETING. -2D/3D/UI/UX/AR/AI DESIGN. -MOTION GRAPHICS. Taipei City, Taiwan Mobile:Email: [email protected] Website: www.ramondgo.com I bring a versatile skill set and a wealth of experience spanning diverse sectors, encompassing international brand development, brand design, and business operations. My portfolio includes collaborations with renowned brands such as Hyatt, Westin, W Hotel, Sheraton, St. Regis, Wacom Tablet, Toshiba, Adobe, Xiaomi, Porsche, Michelin, the Michelin Guide, Ballantines, as well as numerous local brands from Singapore

Tzu-Hsuan (Andrea) Chuang Medical Laboratory Director - management and certification Medical Research Head - clinical Research, Statistics ISO 15189/LDTs Accredition , SCI publication Tel:Email: [email protected] Work Experience Director, Lab of next-generation sequencing Stork Fertility Center • JunPresent Laboratory management: budget plan, personnel training, QC/QA, complaint handling Major service: preimplantation genetic testing, expanded carrier screening Honor: Mission accomplishment awardCorporate Annual Group Award) Head of Medical Research Stork Fertility Center • JunPresent Clinical trials: project plan, statistical skills (STATA, SPSS), IRB approval, academic hospitals collaboration Data warehouse: data cleaning, outcome visualization, regression models, SCI publications (~1

Evan Team Lead Taoyuan, Taoyuan District, Taoyuan City, Taiwan Test team leader with both testing and management experience. Maintain team and client relationship base under MSP mode. Ensure project quality on first year of MSP mode. Pushing project contract renewing. Team member manage, tasks progress control, trouble shooting. Develop team enhance member skill, giving training, testing logic and sense. Collaborates with India and American teams for extra test request, support team when it needs. Work Experience Senior Quality Assurance Test Engineer Wipro MarchPresentTaipei, Taiwan Manual test team Team lead-15 members Testing progress