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4 à 6 ans
6 à 10 ans
10 à 15 ans
Plus de 15 ans
Customer Success Engineer @Linc 美商連科2021 ~ Présent
・
FAE工程師
Dans 1 mois
between US CSEs and Taiwan Developers, and second, the integration role of transferring knowledge of different product lines between CSE members who originally were only experts at just a single product. - Customer Onboarding Providing technical documents to clients and removing obstacles in front of our system integration. - Technical Support Mostly email support via SFDC. Often asked questions are API call failures, webhook related, html, carrier integration, etc. - Middleman Between US-Taiwan Offices Due to language barriers and timezone differences, US CSEs sometimes have difficulties working well or not efficiently with Taiwan developers. In this case
Employé
・
Ouvert à de nouvelles opportunités
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Poznan University of Technology
・
Product Engineering
Declare Issue Department @Vantage Asset Management Ltd2019 ~ Présent
・
Dans 6 mois
the Website bookings in addition. 3. Communicating and negotiating to the patient and doctor/clinic in purpose to help patient confirming the appointment and provide more information according to their needs. 4. Gathering and following up any other inquiries submitted in our main line and email support. 5. We help patient for free, no additional charge of the appointment booking. Telemarketing Executive • Telkom Australia DesemberNovember 2014 As an agent who handles several international projects, I am required to be able to: 1. Research the information of client, design the strategy, offer
Employé
Temps partiel / Je ne suis pas intéressé par le travail à distance
6 à 10 ans
Universitas Airlangga
・
English Language and Literature, General
Freelancer @Freelancer at PeoplePerHour2023 ~ Présent
・
Dans 1 an
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Employé
Temps plein / Intéressé par le travail à distance
10 à 15 ans
University of the Punjab
・
Sociology
Freelance (NFT Discord Moderator) @JRNY Club2022 ~ Présent
・
Customer Service Representative/Administrative Staff
Plus d'1 an
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Aphrodite Training and Assessement Services
・
Call Center Training NCII
Customer Experience & Support Logistic @Janio Asia2020 ~ Présent
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Customer Success / Marketing Specialist / Account Executive / Operation / Community
Dans 3 mois
Retno Widiantoro A highly professional Customer Support with 5 years of experience in calls service, email, and social media in multiple industries. Possess a positive attitude and is skilled in major customer service software such as Zendesk, Freshdesk, Yellow Messenger, and Social Media Platform. Indonesia retnowidiantoro [email protected] Customer Experience & Support Logistics Janio Asia, Singapore • SeptemberPresent As operations teams parts, assisted the clients with their inquiry and complaints on daily basis. Answered the inquiry and complaints minimum of 60 tickets/day. Achieved the satisfaction of the client by over 95%. Responsible
Employé
Temps plein / Intéressé par le travail à distance
4 à 6 ans
University Technology of Yogyakarta, Indonesia
・
Informathics
Advertiser @t-SHIRT 2018 ~ Présent
・
Plus d'1 an
T-Shirt AT Fashion LLC Advertiser T-shirt AT Fashion LLC. We are a small online business startup. It was formed in early 2016 as the brainchild of a bunch of artists with a passion for limited edition t-shirts. In T-shirt AT Fashion LLC, you will find your favorite pop culture tees, with a brand new limited edition design every 24 hours. Website: https://t-shirtat.com/ Email:support@t-shirtat.com Address: 909 County Rd 2216 Cleveland, TXUS Phone Number:Texas, USA https://t-shirtat
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Hardvard University
・
MARKETING
customer car excutive @Majorel India Private Limited2020 ~ 2021
・
Plus d'1 an
and gaining further experience Work Experience SeptemberJanuary 2021 customer car excutive Majorel India Private Limited Managing customer promblem though chat Troubleshooting for Amazon AprilAugust 2020 Solution Engineer Quatrro Global Services Client interaction via emails Supporting customer for renewing their contracts DecemberMarch 2020 Operational Executive Era Life Sciences LLP, Back office support Marketing for company products and brand NovemberNovember 2017 Customer Service Associate Cogent e services pvt ltd Training the new PayTM merchants for expanding their business Solving the partner problems Resolving customer issues via emails MarchOctober 2016 Senior Service Advisor Digicall teleservices private limited Managing customer tickets via emails Troubleshooting
Temps plein / Intéressé par le travail à distance
4 à 6 ans
Shridhar unversity
・
zaPast
IT/Maintenance @WWRC INC.2013 ~ 2017
・
IT Technician
Plus d'1 an
Sans Emploi
Temps plein / Je ne suis pas intéressé par le travail à distance
6 à 10 ans
University of New Mexico
・
BBA : Business AdministrationPast
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Dans 1 mois
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Sans Emploi
・
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
University of Phoenix
・
Business Administration and ManagementField Service Engineer @Cytiva Taiwan2021 ~ Présent
・
Customer Service Manager
Plus d'1 an
Employé
Temps plein / Intéressé par le travail à distance
6 à 10 ans
中原大學
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Statut Actuel
Sans Emploi
Progrès de la Recherche d'Emploi
Professions
Fields of Employment
Expérience Professionnelle
Moins de 1 an
Management
None
Compétences
Langues
English
・
Professionnel
Chinese
・
Natif ou Bilingue
Japanese
・
Courant
Job search preferences
Position Désirée
Research assistant
Type d'emploi
Temps plein
Lieu Désiré
Travail à distance
Intéressé par le travail à distance
Freelance
Non.
Éducation
École
國立台灣大學 National Taiwan University
Spécialisation
經濟學系
Education
National Taiwan University, Department of Economics
Bachelor in Economics
Working Experience
Research Assistant, Private Equity Group (Remote)
Gome Capital Jul 2020 - Oct 2020
1. Collect thesis, news and data, support making industrial reports of firms and industries.
2. Conduct research about specific topics in investment proposals, collect academic papers and support making methodology.
Sales and Marketing Intern
Fubon Healthcare Jan 2020 - May 2020
1. Support advisory through organizing client information and comparing commodities.
2. Operation supports such as sending DMs, schedule meetings and client relationship maintenance.
Extracurriculars
National Taiwan University, Student Association of Economic Department
1. Make interviews and establish journals about working and internship experience of seniors or graduated students
2. Organize monthly group seminar of international news review
National Taiwan University, Pop Dance Club
1. Work as staff in the most important dance competition in Taiwan
2. Host a barbecue event of the club with over 300 people joining, in charge of budget, schedule and venue
Language Skills
- English — Professional (TOEIC 970/990)
- Japanese — Advanced (JLPT N2)
- Chinese — Native
Others
- Proficient in MS Office(Word, Excel, PowerPoint)
- Intermediate knowledge in SQL, Python, Tableau
- Movie lover, also enjoy dancing
Education
National Taiwan University, Department of Economics
Bachelor in Economics
Working Experience
Research Assistant, Private Equity Group (Remote)
Gome Capital Jul 2020 - Oct 2020
1. Collect thesis, news and data, support making industrial reports of firms and industries.
2. Conduct research about specific topics in investment proposals, collect academic papers and support making methodology.
Sales and Marketing Intern
Fubon Healthcare Jan 2020 - May 2020
1. Support advisory through organizing client information and comparing commodities.
2. Operation supports such as sending DMs, schedule meetings and client relationship maintenance.
Extracurriculars
National Taiwan University, Student Association of Economic Department
1. Make interviews and establish journals about working and internship experience of seniors or graduated students
2. Organize monthly group seminar of international news review
National Taiwan University, Pop Dance Club
1. Work as staff in the most important dance competition in Taiwan
2. Host a barbecue event of the club with over 300 people joining, in charge of budget, schedule and venue
Language Skills
- English — Professional (TOEIC 970/990)
- Japanese — Advanced (JLPT N2)
- Chinese — Native
Others
- Proficient in MS Office(Word, Excel, PowerPoint)
- Intermediate knowledge in SQL, Python, Tableau
- Movie lover, also enjoy dancing