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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Marketing Associate @CipherLab Co., Ltd2023 ~ 2024
・
Sales and Marketing Specialist
Within one month
amateur content creators to produce unboxing videos for YouTube. Brand Establishment: Slogan, brand positioning, target user positioning. Market Research: Competitor analysis, consumer reviews collection, target audience identification. B2B Door-to-door Outreach: Hotel visits to gather on-site feedback. Crowdfunding Planning: Oversaw website performance of the project on Kickstarter, reviewing metrics from META and Google Analytics. Product Marketing: Generated content on Kickstarter page, product video coordination, user manual, press release. Design Award: Good Design, iF design award proposal submission. New Product Planning: Sourced new products on Amazon, gain optimization feedback for customer review
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
10-15 years
國立臺北大學 National Taipei University
・
Foreign Language and Applied LinguisticsThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Systems administrator
IBM Bulgaria ltd.
・
2016 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Professions
Fields of Employment
Work experience
10-15 years work experience (4-6 years relevant)
Management
None
Skills
Languages
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
IBM Bulgaria ltd
Major
Various IBM certificates obtained as IBM employee.
Martin Sofroniev
Systems/Devices analyst
A team player working with excellent coordination to achieve project goals. With more than five years of experience in technical support and researching of diverse problems and finding solutions that bring value to the end user. With an excellent sense of prioritization and adaptation to emerging changes.
Sofia, Bulgaria
Work Experience
Devices and Deskside support agent for IBM Bulgaria Level 2 • IBM Bulgaria ltd.
July 2016 - Present
- Distribution and collecting of workstations, mobile phones and peripherals as part of the on-boarding and off-boarding process in the company. Refreshing the devices used in the company. Working with Service Now (SNOW) and eAMT.
- I am participating and in charge of the country’s mobile phone program (CMSP) from the very beginning. Carrying out financial split of the invoice by the mobile provider. I interlock with HR and finance department regarding the charges and the overspends related to the program. Working with MOBI's (Tangoe) portal and the portal of the mobile provider (Telenor).
- Supporting the end users regarding software and hardware incidents and troubleshooting systems. Basic working with Azure.
- Maintaining the local network devices, fix telephony, cell phone devices, assets in the warehouse, printers, workstations and others.
- Participating actively in all network projects in all IBM locations in Sofia. The projects were related to office space allocation, expansion or relocation, network upgrades, and periodical device replacements. I was participating in the planning of the activities at each stage of the project’s lifecycle.
- Developing team knowledge within the team in technical and operational aspects.
- Participating in revisioning and updating of local policies and procedures in collaboration with local legal office, procurement department and CFO.
System Support Technician • „Fast Pay Sofia” JSC
September 2015 - July 2016
- Maintaining of the proprietary software used by the company.
- Hardware maintenance of the IT network infrastructure of the company. There are more than 40 site/cashdesks.
- Upgrading of the existing network: new workstations, video cameras, fiscal printers and peripherals.
- Remote troubleshooting of the company software, remote support of all cash-desks. If necessary, carry out a site visit.
- Control and observance of incoming and outgoing file traffic between the company and its partners.
Senior Expert - Motor Claim Settlement Department • DZI-General Insurance JSC part of KBC group
October 2008 - September 2015
- October 2008 - April 2010. Motor Claim Settlement Expert front office in claim settlement center. Perform inspections and work with the relevant software.
- April 2010 – January 2012. Expert back office in claim settlement center. Claims processing, work with trusted repair shops, calculation of insurance compensations collaborating with insurance brokers.
- January 2012 – September 2012. Expert MTPL Green Card Department at the Headquarter of the company. Processing claims on events occurred abroad. Working mainly with the foreign correspondents of the company.
Language of the held correspondence: English. - September 2012 – September 2015. Senior Expert at headquarter. Processing of overlimit claims, processing of "Casco" Insurance claims occurred abroad. Language of the held correspondence: English. Monitoring and control over the work of the claim settlement centers. Reporting to senior management staff regarding the processed claims.
Seasonal work in the United States • Seasonal work in the United States
May 2005 - October 2007
- Seasonal work in the United States
Education
2016 - 2021
IBM Bulgaria ltd
Various IBM certificates obtained as IBM employee.
2015 - 2015
Cisco Networking Academy to the Technical University - Sofia
Passed course: CCNA Routing and Switching: Introduction to Networks (CCNA 1)
2003 - 2008
Technical University - Sofia
Bachelor's degree in technology and transport management.
Skills
User Experience
- Preparation of opinions required to the Finance and HR Department.
- Database maintenance, accurate inventory recording.
- Advanced communication skills working in a team and external partners.
Product
- ServiceNow
- MOBI's (Tangoe) portal
- MS Office. Advanced in Excel
- eAMT
- Work with Macros on VBA
- BOX
- GitHub/ZenHub
- Basic Azure.
Language
- English - C level
- Bulgarian
Martin Sofroniev
Systems/Devices analyst
A team player working with excellent coordination to achieve project goals. With more than five years of experience in technical support and researching of diverse problems and finding solutions that bring value to the end user. With an excellent sense of prioritization and adaptation to emerging changes.
Sofia, Bulgaria
Work Experience
Devices and Deskside support agent for IBM Bulgaria Level 2 • IBM Bulgaria ltd.
July 2016 - Present
- Distribution and collecting of workstations, mobile phones and peripherals as part of the on-boarding and off-boarding process in the company. Refreshing the devices used in the company. Working with Service Now (SNOW) and eAMT.
- I am participating and in charge of the country’s mobile phone program (CMSP) from the very beginning. Carrying out financial split of the invoice by the mobile provider. I interlock with HR and finance department regarding the charges and the overspends related to the program. Working with MOBI's (Tangoe) portal and the portal of the mobile provider (Telenor).
- Supporting the end users regarding software and hardware incidents and troubleshooting systems. Basic working with Azure.
- Maintaining the local network devices, fix telephony, cell phone devices, assets in the warehouse, printers, workstations and others.
- Participating actively in all network projects in all IBM locations in Sofia. The projects were related to office space allocation, expansion or relocation, network upgrades, and periodical device replacements. I was participating in the planning of the activities at each stage of the project’s lifecycle.
- Developing team knowledge within the team in technical and operational aspects.
- Participating in revisioning and updating of local policies and procedures in collaboration with local legal office, procurement department and CFO.
System Support Technician • „Fast Pay Sofia” JSC
September 2015 - July 2016
- Maintaining of the proprietary software used by the company.
- Hardware maintenance of the IT network infrastructure of the company. There are more than 40 site/cashdesks.
- Upgrading of the existing network: new workstations, video cameras, fiscal printers and peripherals.
- Remote troubleshooting of the company software, remote support of all cash-desks. If necessary, carry out a site visit.
- Control and observance of incoming and outgoing file traffic between the company and its partners.
Senior Expert - Motor Claim Settlement Department • DZI-General Insurance JSC part of KBC group
October 2008 - September 2015
- October 2008 - April 2010. Motor Claim Settlement Expert front office in claim settlement center. Perform inspections and work with the relevant software.
- April 2010 – January 2012. Expert back office in claim settlement center. Claims processing, work with trusted repair shops, calculation of insurance compensations collaborating with insurance brokers.
- January 2012 – September 2012. Expert MTPL Green Card Department at the Headquarter of the company. Processing claims on events occurred abroad. Working mainly with the foreign correspondents of the company.
Language of the held correspondence: English. - September 2012 – September 2015. Senior Expert at headquarter. Processing of overlimit claims, processing of "Casco" Insurance claims occurred abroad. Language of the held correspondence: English. Monitoring and control over the work of the claim settlement centers. Reporting to senior management staff regarding the processed claims.
Seasonal work in the United States • Seasonal work in the United States
May 2005 - October 2007
- Seasonal work in the United States
Education
2016 - 2021
IBM Bulgaria ltd
Various IBM certificates obtained as IBM employee.
2015 - 2015
Cisco Networking Academy to the Technical University - Sofia
Passed course: CCNA Routing and Switching: Introduction to Networks (CCNA 1)
2003 - 2008
Technical University - Sofia
Bachelor's degree in technology and transport management.
Skills
User Experience
- Preparation of opinions required to the Finance and HR Department.
- Database maintenance, accurate inventory recording.
- Advanced communication skills working in a team and external partners.
Product
- ServiceNow
- MOBI's (Tangoe) portal
- MS Office. Advanced in Excel
- eAMT
- Work with Macros on VBA
- BOX
- GitHub/ZenHub
- Basic Azure.
Language
- English - C level
- Bulgarian