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Definition of Reputation Credits
Nguyễn Minh Khánh
Experienced and organized Administrative Support with proven ability to manage office operations, provide customer service, and handle sensitive/confidential information. Skilled in multitasking, communication, and problem-solving.
Ho Chi Minh City, Vietnam
WO R K E X P E R I E N C E
Sale Support and Customer Services • GATEWAY EXPRESS CO.,LTD
Sept 2016 - Present
•Organization and management of employee files.
•Coordinated with the Social Insurance Agency to employee benefits administration, ensuring timely and accurate processing.
•Monitor and process goods for sending via DHL/FEDEX.
•Send shipment information to relevant parties and track the shipment process (arrival date, departure date, quantity,).
•Regularly update information for customers and agents about the status of ongoing shipments.
•Send quotes and answer questions from customers and agents.
•Resolve issues regarding bills of lading, goods and complaints from customers and agents.
•Make reservations at airways for shipments.
FINANCIAL PLANNER • Dai-ichi Life Insurance Company Of Viet Nam, Ltd
Oct 2015 - Sept 2016
•Conducted meticulous client screening to identify potential leads for financial planning services.
•Proactively reached out to clients, providing essential information and extending invitations to key financial conferences.
•Orchestrated and executed client-focused events to facilitate product delivery and enhance engagement.
•Offered expert advice and guidance, assisting clients through the procedural aspects of participation.
•Finalized client relationships through the careful execution of contracts and provided ongoing customer care.
E D U C AT I O N
2015 - 2015
University of Economics Ho Chi Minh City
ENTERPRISE ACCOUNTING
2011 - 2014
Hong Bang International University
FINANCE AND BANKING
Kỹ năng
- Word
- Excel
- Microsoft Office
- Power BI
Ngoại ngữ
- English — Trung cấp
- Vietnamese — Bản địa / Song ngữ
Nguyễn Minh Khánh
Experienced and organized Administrative Support with proven ability to manage office operations, provide customer service, and handle sensitive/confidential information. Skilled in multitasking, communication, and problem-solving.
Ho Chi Minh City, Vietnam
WO R K E X P E R I E N C E
Sale Support and Customer Services • GATEWAY EXPRESS CO.,LTD
Sept 2016 - Present
•Organization and management of employee files.
•Coordinated with the Social Insurance Agency to employee benefits administration, ensuring timely and accurate processing.
•Monitor and process goods for sending via DHL/FEDEX.
•Send shipment information to relevant parties and track the shipment process (arrival date, departure date, quantity,).
•Regularly update information for customers and agents about the status of ongoing shipments.
•Send quotes and answer questions from customers and agents.
•Resolve issues regarding bills of lading, goods and complaints from customers and agents.
•Make reservations at airways for shipments.
FINANCIAL PLANNER • Dai-ichi Life Insurance Company Of Viet Nam, Ltd
Oct 2015 - Sept 2016
•Conducted meticulous client screening to identify potential leads for financial planning services.
•Proactively reached out to clients, providing essential information and extending invitations to key financial conferences.
•Orchestrated and executed client-focused events to facilitate product delivery and enhance engagement.
•Offered expert advice and guidance, assisting clients through the procedural aspects of participation.
•Finalized client relationships through the careful execution of contracts and provided ongoing customer care.
E D U C AT I O N
2015 - 2015
University of Economics Ho Chi Minh City
ENTERPRISE ACCOUNTING
2011 - 2014
Hong Bang International University
FINANCE AND BANKING
Kỹ năng
- Word
- Excel
- Microsoft Office
- Power BI
Ngoại ngữ
- English — Trung cấp
- Vietnamese — Bản địa / Song ngữ