customer experience through targeted Marketing and CRM softwares. Work Experience Senior CRM project manager • Wunderman Thompson France AprilPresent - Responsible for the CRM strategy and the proper functioning of the loyalty program Contribution to building the CRM calendar in line with the marketing plan. - Participating in the deployment of CRM projects across France in collaboration with the marketing teams - Running different campaigns, from concept to execution across all channels (email, push notifications, in-app messages, etc.), including: building customer journeys, challenging marketing proposals, working on CRM editorial, integrating the campaign into our CRM tool, and carrying out campaign

Scott Huang Fast learner, logical, driven and motivated MicrosoŌ Office skill : Word, Excel and PowerPoint Digital marketing skill : SEO, Google Ads and Analytics Public speaking skill : English teaching and Dale Carnegie Job Training Writing skill : Academic excellence and job experience Taipei City, Taiwan Work Experience CRM Manager • XSGames JuneJune 2021 New Taipei City, Taiwan Supervising Specialist • Zendesk JuneJune 2020 Taichung City, Taiwan Produce, create, coordinate, and execute all English communications with publications, vendors, agents, media, etc. Formulate data analysis and business intelligence Create website contents Create marketing collaterals Coordinate tradeshow requirements Create and/or translate sales and marketing

Kripal Kumar Das Senior Consultant Salesforce Industries CPQ(Vlocity) Salesforce Omnistudio Developer Certified || Salesforce Platform Developer -1 Certified Siebel CRM Developer I have over 7 years of IT Industry experience in the Customer Relationship Management Domain. Have experience on CRM tools such as Salesforce Industries (Vlocity)CRM and Siebel CRM[email protected] Work Experience May 2023 Senior Consultant HCL Technologies Working as Salesforce Integration Developer. Project Profile: Becton Dickinson. Project Duration : November 2023 to Present. Role/Title: Integrate, Design, Develop and Support Salesforce Application for seamless integration with Oracle CPQ . Account Business

Russell Chang Job Title Taipei City, Taiwan 13+ years digital marketing & CRM experience, including FMCG industry Suntory Wellness (BRAND’S Brand) MarTech supplier Appier, Digital agency OMD . With HKTW regional market exposure, proficient in Growth Marketing and eCommerce (Brand.com/3 rd party e-retailer). Solid skill in Mar-tech tool (DSP, MA, DMP, CDP) and Analytic tool (GA). Proven achievement in business transformation project in Suntory Wellness (BRAND’S Brand), and build Appier’ s Account management team from scratch. 8+ years in managerial role. With entrepreneurship, good team player, willing

quotas. Accounts worked on included, Walmart ($30 Million/year,), Home Depot ($2 Million/year,) Macys ($4 million/year,) etc. Sales Coordinator • L'Oréal Group MayNovemberResponsibilities - Assisting several L'Oreal (Luxury Retail) account managers in key markets. This included management of team ambassadors, sales reporting, market and product training. - Accomplishments - Essential in spearheading teams to yearly sales of over $1.3 million for 4 consecutive years (Garden City, Valley Stream, Downtown Brooklyn.) EducationSUNY Farmingdale Bachelors of Science- Business Administration Skills Excellent communicator and closer Extensive CRM experience Languages Spanish — Fluent French — Intermediate

As well as, Developing campaigns, monitoring them, analyzing them, and launching them, and Planning improvement recommendations of product performance. Keeping track of a website's traffic statistics, search engines rankings, and tracking marketing campaigns. With a major CRM experience, including Salesforce, Hubspot, and others, and an In-depth experience in eCommerce products and services from product research to customer care in the areas of catalog management, inventory management, vendor management, web page optimization, and lead generation. Work Experience Digital Marketing Executive Over six years of hands-on experience in the GCC and MENA markets, as generally responsible

In my work period,I made the tradein performance growing up at least 40% and also help the E-commerce platform design there own online tradein service like Shopee,PChome,e.t.c. Although I am a novice in this industry, But I have adequate knowledge and experience to support this position.AndI have a lot teamwork experienceand and good spirit also have the good communication skills due to my work experience. With my experiences and profession in startup software company, I believe I am ready for this position, and I will definitely develop myself