CakeResume Talent Search

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4-6 năm
6-10 năm
10-15 năm
Hơn 15 năm
Avatar of Md Danish Nasir Shaikh.
Avatar of Md Danish Nasir Shaikh.
Quality Team Leader @CreditEnable
2023 ~ Hiện tại
Assistant Manager Training and Quality
Trong vòng hai tháng
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
Word
Excel
PowerPoint
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Không quan tâm đến làm việc từ xa
6-10 năm
MUMBAI UNIVERSITY
Commerce
Avatar of Sulistya Cahya Negara (Yuiz).
Avatar of Sulistya Cahya Negara (Yuiz).
Technical Sales Representatif @PT Otasindo Prima Satwa
2021 ~ Hiện tại
Sales dan Marketing
Trong vòng một tháng
Satwa AprilPresent - My area is in the Bandung, Sumedang, Subang, Garut, Cianjur, and Sukabumi areas. - Marketing the company's products (drugs). - Make sales plans in the placement area according to the specified target. - Visits to customers. - Sales administration - Create promotions and daily reports on sales and customer billing. - Maintain good relations with prospective customers. - Make daily reports about work trips. - Make daily travel claim reports such as fuel, car kilometers, meals, visiting hotels if customers are out of town, entertaining customers, etc. - Deliver goods (drugs) customer orders to the home or farm
Sales & Marketing
Maintenance Customer
Public Relations
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
University of Jenderal Soedirman
Peternakan
Avatar of Fiora Tsai.
Avatar of Fiora Tsai.
Procurement/Sales Engineer @Roresin Corp
2017 ~ Hiện tại
Procurement/Sales Engineer
Trong vòng một tháng
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Analysis
Intercultural Communication
Business Administration
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
銘傳大學 Ming Chuan University
Business Administration
Avatar of Erwin setiawan.
Avatar of Erwin setiawan.
Past
Reception @Doho Homestay
2018 ~ 2024
Administration Staff, Resepsionis
Trong vòng một tháng
dan memberikan problem solving baik secara langsung atau untuk dikemudian hari agar kejadian serupa tidak terjadi lagi. ➢ Mengatur Rate serta availability kamar di OTA, Membuat Invoice, Chasier report. Menjembatani customer dengan Online travel Agents. Pendidikan SMK NEGERI 4 JEMBER tata niagaProjek Project Name Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh. Project Name Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh. Skil Word Canva Excel Publik Speaking Negosiasi PowerPoint Teamwork Customer Service Time Management Client Interaction mediation and conflict resolution Skill Organisasi Bahasa Indonesian — Bahasa Ibu
Word
Canva
Excel
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
SMK NEGERI 4 JEMBER
tata niaga
Avatar of Wei Chen Lin.
Avatar of Wei Chen Lin.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Hiện tại
PM/產品經理/專案管理
Trong vòng một tháng
project management Product Manger City: Tainan,TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments and Customer *New models tracking & strive for design in Achievement *Success to take IC development fee back *Strive wearable IC for design in
cost analysis
excel
PowerPoint
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
NTNU
Optical electrical technology
Avatar of Sarah.
Avatar of Sarah.
Staff @PT Catur Mitra Sejati Sentosa
2019 ~ Hiện tại
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Trong vòng một tháng
memiliki kompetensi teknis yang relevan dalam pelaporan data dan pengelolaan data yang baik. Pengalaman Kerja Administrasi Kredit • Bank BJB Cabang Bekasi JuliOktober 2017 | Bekasi, Indonesia Memberikan informasi kepada nasabah terhadap fasilitas kredit perbankan Menghimpun data Nasabah dalam proses menunjang operasional bisnis Mengelola basis data yang meningkatkan efisiensi akses informasi Customer Service • PT Harmonic Jaya Motor JanuariMaret 2018 | Bekasi, Indonesia Menghimpun data customer sebagai data penunjang dalam proses pengajuan klaim asuransi kendaraan Melakukan Follow Up kepada customer dalam menunjang operasional bisnis Memberikan pelayanan kepada customer dengan memberikan informasi lewat pengetahuan yang ada Kasir • PT Catur Mitra Sejati Sentosa JuliJuli 2024
Microsoft Office
Communication
Canva
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Smk Bakti Mandiri
Avatar of the user.
Avatar of the user.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Trong vòng một tháng
Word
ERP
Microsoft Office
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
臺北市立大學
環境教育與資源所
Avatar of 石政元 Eric Shih.
Avatar of 石政元 Eric Shih.
Past
VIP Manager @17 LIVE_藝啟股份有限公司臺灣分公司
2022 ~ Hiện tại
行銷企劃,客戶服務管理,經營管理
Trong vòng một tháng
● VIP客戶儲值成效追蹤及分析 ● 案件量/問題趨勢問題分析 ● 執行企劃與追蹤成效 ● 提出app功能優化與改善建議 Sr Customer Service Manager MeMe直播_英屬維京群島商未來趣娛有限公司台灣分公司 • 2017/1~2022/3 ・5Y3M 《工作內容與績效》 ●VIP用戶儲值額連續達成
Word
PowerPoint
Excel
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
Hơn 15 năm
光武技術學院
國際貿易
Avatar of the user.
Avatar of the user.
Past
產品經理PM Product Manager @轉客來策略行銷顧問有限公司
2020 ~ 2024
PM, 數據分析師, 廣告優化師
Trong vòng một tháng
Microsoft Office
Canva
ClickUp
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
Fu Jen Catholic University
企業管理學系
Avatar of the user.
Avatar of the user.
Past
Marketing @Sepreken Kitchen and Bar
2018 ~ 2022
Sales and Marketing Specialist
Trong vòng một tháng
Word
Canva
Excel
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
STIE YKPN Yogyakarta
management

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Hơn một năm
Hospitality/Customer Service
PizzaBurg
2019 ~ 2020
Dhaka, Bangladesh
Professional Background
Tình trạng hiện tại
Tiến trình tìm việc
Professions
Tư vấn, hỗ trợ dịch vụ khách hàng
Fields of Employment
Khách sạn
Kinh nghiệm làm việc
4-6 năm kinh nghiệm làm việc (1-2 năm liên quan)
Management
I've had experience in managing 10-15 nhân viên
Kỹ năng
Word
Communication Skills
Positive Attitude
Honesty and integrity.
Hard Working
Adaptability
Critical Thinking
Problem Solving
Handling Pressure
Teamwork
Ngôn ngữ
English
Thông thạo
Bengali
Bản địa hoặc song ngữ
Hindi
Trung cấp
Job search preferences
Vị trí
Loại hình công việc
Full-time
Địa điểm
Làm việc từ xa
Không quan tâm đến làm việc từ xa
Freelance
Không.
Học vấn
Trường học
Bangladesh University of Business & Technology
Chuyên ngành
English Literature
In

Meer Al Waly Islam Bijoy

Hardworking Waiter with 1 years of experience and solid background in food service field.
Motivated retail professional with 4 years of experience with strong sales, customer service and problem-solving abilities.

  Dhaka, Bangladesh    

Work Experience

May 2019 - March 2020

Waiter/Server

PizzaBurg

Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.Greeted customers, answered questions and recommended specials.Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.Resolved customer concerns with friendly and knowledgeable service.

April 2015 - April 2019

Sales Executive

Colors (Clothing Shop)

Performed stock processing by filling and stocking floor racks and backstock racks.Followed company standards for merchandise presentation and planograms of best apparel and displays.Communicated item availability with retail team members and shoppers.Recommended merchandise to customers based on needs and preferences.Educated customers on product and service offerings.Demonstrated products to customers, discussed features and redirected objections to capture sales.

Education

Bangladesh University of Business & Technology

English Literature

2016 - 2021

Sharoj International School and College

Business Studies

2013 - 2015

Sharoj International School and College

Business Studies

2011 - 2013

Skills


  • Word
  • Communication Skills
  • Positive Attitude
  • Honesty and integrity.
  • Hard Working
  • Adaptability
  • Critical Thinking
  • Problem Solving
  • Handling Pressure
  • Teamwork

Languages


  • English — Fluent
  • Bengali — Native or Bilingual
  • Hindi — Intermediate
Resume
Hồ sơ của tôi

Meer Al Waly Islam Bijoy

Hardworking Waiter with 1 years of experience and solid background in food service field.
Motivated retail professional with 4 years of experience with strong sales, customer service and problem-solving abilities.

  Dhaka, Bangladesh    

Work Experience

May 2019 - March 2020

Waiter/Server

PizzaBurg

Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.Greeted customers, answered questions and recommended specials.Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.Resolved customer concerns with friendly and knowledgeable service.

April 2015 - April 2019

Sales Executive

Colors (Clothing Shop)

Performed stock processing by filling and stocking floor racks and backstock racks.Followed company standards for merchandise presentation and planograms of best apparel and displays.Communicated item availability with retail team members and shoppers.Recommended merchandise to customers based on needs and preferences.Educated customers on product and service offerings.Demonstrated products to customers, discussed features and redirected objections to capture sales.

Education

Bangladesh University of Business & Technology

English Literature

2016 - 2021

Sharoj International School and College

Business Studies

2013 - 2015

Sharoj International School and College

Business Studies

2011 - 2013

Skills


  • Word
  • Communication Skills
  • Positive Attitude
  • Honesty and integrity.
  • Hard Working
  • Adaptability
  • Critical Thinking
  • Problem Solving
  • Handling Pressure
  • Teamwork

Languages


  • English — Fluent
  • Bengali — Native or Bilingual
  • Hindi — Intermediate