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Definition of Reputation Credits
Mochamad Fadli
FOOT LOCKER REGIONAL TRAINING MANAGER
Jakarta, Indonesia
Passionate in Learning & Development with more than 10 years of experience in developing people to achieve business results.
As a Learning & Development Lead, I develop, manage, and evaluate end to end training processes with business results in mind. I also coach and mentor my team and learners to improve their performance.
Work Experience
Regional Training Manager for Foot Locker • PT. MITRA AKTIF ADIPERKASA
June 2023 - Present
- Helping business to achieve monthly goal through learning and engagement activities
- Promote Foot Locker culture through onboarding and campaigns
- Elevate customer experience through product knowledge, soft skills, and selling behavior learning, measured by NPS score.
- Promote continuous learning by managing and monitoring LMS
- Oversee, support, and guide learning implementation in Vietnam and Thailand
- Manage career development program for Foot Locker future leaders.
People Development Lead - Collection • PT. Home Credit Indonesia
January 2023 - March 2023
- Manage a team of collection trainers.
- Monitor and evaluate training implementation.
- Develop train the trainer program to improve trainer capability.
Reason for leaving: company restructuring
MARKET TRAINING LEAD • PT. adidas Indonesia
July 2019 - December 2022
ACHIEVEMENT:
- Increase average weekly sports bra sell out by 11% thru Bra Fitting Specialist Program
- Increase FTW SOB by 1.4 p.p. thru running activation
- Selected as 1 out of 10 mentors for adidas training certification program
RESPONSIBILITIES
- Work with franchise partners stakeholders to implement training program and build service culture based on adidas Global Standards.
- Conduct Training Need Analysis, design, develop, and deliver development program to improve store team performance.
- Collaborate with other departments to Evaluate business result of training program.
- Improve store leadership capability in sales floor leadership skills and business acumen.
- Coach store leadership to improve store KPIs.
- Implement E-Learning platform for product knowledge.
- Monitor training program conducted by in-store trainers.
- Develop creative learning event virtually using experiential learning and board game.
- Develop Train The Trainer program for in-store trainers
Head of Barista Training Unit (Jr. Manager Level) • PT. INDOMARCO PRISMATAMA
January 2017 - July 2019
ACHIEVEMENT:
- Established Barista Training Center for Point Coffee across Indonesia.
- Training project manager for barista fulfilment.
RESPONSIBILITES:
- Work with SME to design and develop onboarding training for barista.
- Manage and monitor all barista training centers.
- Develop and deliver Train The Trainer program for Barista Trainers.
- Evaluate training result to ensure barista capability met with standards.
Management Trainee for Convenience Store Training Unit • PT. Indomarco Prismatama
July 2014 - December 2016
- Improve capabilities of convenience store employee.
- Deliver onboarding training for store employee on job responsibilities, technical skills, and customer service.
- Design, develop, deliver, & evaluate English training program.
- Support other training team in Training Need Analysis project.
Education
Atma Jaya University
Certified Human Resource Professional (CHRP)
2021 - 2022
adidas
adidas Certified Global Retail Trainer
2020 - 2021
ThinkBuzan
Mind Map Practicioner
2018 - 2018
Universitas Brawijaya
Accounting & Business
2009 - 2014
Skills
- Team Performance
- Training Need Analysis
- Leadership Training
- Workload Analysis
- Barista Training
- Communication Skills
- Training & Development
- Coaching & Mentoring
- Management Skills
- Customer Service
Languages
- English — Professional
- Japanese — Beginner
Mochamad Fadli
FOOT LOCKER REGIONAL TRAINING MANAGER
Jakarta, Indonesia
Passionate in Learning & Development with more than 10 years of experience in developing people to achieve business results.
As a Learning & Development Lead, I develop, manage, and evaluate end to end training processes with business results in mind. I also coach and mentor my team and learners to improve their performance.
Work Experience
Regional Training Manager for Foot Locker • PT. MITRA AKTIF ADIPERKASA
June 2023 - Present
- Helping business to achieve monthly goal through learning and engagement activities
- Promote Foot Locker culture through onboarding and campaigns
- Elevate customer experience through product knowledge, soft skills, and selling behavior learning, measured by NPS score.
- Promote continuous learning by managing and monitoring LMS
- Oversee, support, and guide learning implementation in Vietnam and Thailand
- Manage career development program for Foot Locker future leaders.
People Development Lead - Collection • PT. Home Credit Indonesia
January 2023 - March 2023
- Manage a team of collection trainers.
- Monitor and evaluate training implementation.
- Develop train the trainer program to improve trainer capability.
Reason for leaving: company restructuring
MARKET TRAINING LEAD • PT. adidas Indonesia
July 2019 - December 2022
ACHIEVEMENT:
- Increase average weekly sports bra sell out by 11% thru Bra Fitting Specialist Program
- Increase FTW SOB by 1.4 p.p. thru running activation
- Selected as 1 out of 10 mentors for adidas training certification program
RESPONSIBILITIES
- Work with franchise partners stakeholders to implement training program and build service culture based on adidas Global Standards.
- Conduct Training Need Analysis, design, develop, and deliver development program to improve store team performance.
- Collaborate with other departments to Evaluate business result of training program.
- Improve store leadership capability in sales floor leadership skills and business acumen.
- Coach store leadership to improve store KPIs.
- Implement E-Learning platform for product knowledge.
- Monitor training program conducted by in-store trainers.
- Develop creative learning event virtually using experiential learning and board game.
- Develop Train The Trainer program for in-store trainers
Head of Barista Training Unit (Jr. Manager Level) • PT. INDOMARCO PRISMATAMA
January 2017 - July 2019
ACHIEVEMENT:
- Established Barista Training Center for Point Coffee across Indonesia.
- Training project manager for barista fulfilment.
RESPONSIBILITES:
- Work with SME to design and develop onboarding training for barista.
- Manage and monitor all barista training centers.
- Develop and deliver Train The Trainer program for Barista Trainers.
- Evaluate training result to ensure barista capability met with standards.
Management Trainee for Convenience Store Training Unit • PT. Indomarco Prismatama
July 2014 - December 2016
- Improve capabilities of convenience store employee.
- Deliver onboarding training for store employee on job responsibilities, technical skills, and customer service.
- Design, develop, deliver, & evaluate English training program.
- Support other training team in Training Need Analysis project.
Education
Atma Jaya University
Certified Human Resource Professional (CHRP)
2021 - 2022
adidas
adidas Certified Global Retail Trainer
2020 - 2021
ThinkBuzan
Mind Map Practicioner
2018 - 2018
Universitas Brawijaya
Accounting & Business
2009 - 2014
Skills
- Team Performance
- Training Need Analysis
- Leadership Training
- Workload Analysis
- Barista Training
- Communication Skills
- Training & Development
- Coaching & Mentoring
- Management Skills
- Customer Service
Languages
- English — Professional
- Japanese — Beginner