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Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
Within one month
intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc. I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone. My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues. My initiative-driven project skills allowed me to suport customer with account management, billing
Word
Excel
Java
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
Business Administration and Management
Avatar of J.S Pescatarian.
Avatar of J.S Pescatarian.
Past
Federal Contractor/IT Support Specialist @STG INC
2012 ~ 2023
IT Support Specialist
Within one month
related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue Troubleshooting ⦁ Complaint Resolution ⦁ Call Center Operations ⦁ DHCP/DNS Ethernet and Firewall Languages English — Native or Bilin...
Communication
Microsoft Office
Word
Unemployed
Ready to interview
Full-time / Remote Only
More than 15 years
Northwood University
Computer Science
Avatar of Olawale Balogun.
Avatar of Olawale Balogun.
Frontend Engineer @Boastack
2021 ~ Present
Web Developer | Wordpress Developer
Within two months
custom themes to enhance website functionality, resulting in a notable 15% uptick in user interaction and bolstered customer retention. Led the development of a robust eCommerce platform on WordPress, resulting in an impressive 35% increase in online sales within the inaugural quarter. Delivered exemplary technical support and adept troubleshooting for clients, maintaining an outstanding 100% client satisfaction rate and solidifying numerous long-term partnerships. Frontend Engineer • Win Realty, Nigeria SEPTEMBERAUGUST 2022 Directed the development, maintenance, and optimization of user interfaces for the real estate application, resulting in a 40% increase in user interaction and a 25% enhancement
HTML5
CSS3
Bootstrap
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Adekunle Ajasin University
Computer Science
Avatar of the user.
Avatar of the user.
Freelance @Upwork as a Freelancer
2023 ~ Present
UI/UX Designer
Within one month
UI/UXDesign
Web Design
Mobile Design
Employed
Ready to interview
Part-time / Interested in working remotely
6-10 years
Rakamin Academy
Software Quality Assurance
Avatar of Yuanfu.
Avatar of Yuanfu.
Past
軟體工程師 @中華系統整合股份有限公司
2019 ~ 2023
Product/Project Manager
Within one month
schedule. Project Document : Write and deliver product test plans, reports, user guides to clients and organize dev guides for internal teams. Customer Support : Assist 15-member online/on-site customer support. I was the 2 nd guard for reports. I give users user guides for troubleshooting and log diagnosis to track bugs. Lead users solve problems or dispatch on-site supporters based on analysis. Make sure the response in 2-hour online leading or 4-hour dispatching. User Research : Statistics of the monthly transactions, tracking the contribution of products and report to
C programming Language
Golang
JavaScript
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
長庚大學
Computer Science
Avatar of the user.
Avatar of the user.
Sr. Inspection Process Engineer @Corning Incorporated
2018 ~ Present
Technical support engineer
Within two months
Inspection Process
Machine Learning
Python
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Sun Yat-sen University
Computer Science, Data mining, Database modeling
Avatar of Steve Diaz.
Avatar of Steve Diaz.
Senior Software Engineer @Innovative Technologies Inc., New York, NY
2019 ~ Present
Software Developer
Within one month
features, enhancements, and optimizations. Conducted code reviews, identified bugs, and implemented fixes to ensure code quality and reliability. Software Developer Web Solutions, San Francisco, CA JuneDec 2018 Contributed to the development of XYZ's mobile app by writing clean, efficient code and implementing best practices. Assisted in troubleshooting and debugging issues, providing timely resolutions to maintain system uptime and performance. Participated in agile/scrum meetings, sprint planning, and retrospective sessions to drive continuous improvement and team collaboration. Education: Bachelor of Science in Computer Science University of California, Berkeley Graduation Year: 2016 Skills: Programming Languages
Photoshop
Microsoft Office
PowerPoint
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of California, Berkeley
Bachelor of Science in Computer Science
Avatar of Crystal Chang.
Avatar of Crystal Chang.
Marketing Specialist @TradeUP Securities
2021 ~ Present
Marketing Specialist
Within one month
optimized, and documented advertising and marketing content across various social media platforms, including Reddit, TikTok, Meta (formerly Facebook), Twitter, and LinkedIn. Executed influencer marketing strategies to expand reach, create authentic brand promotions, and established effective advertising campaigns for broader outreach and engagement. •Managed and maintained marketing operation systems, troubleshooting existing campaigns, and ensuring the timely recording and distribution of clients' rewards. •Drafted, proofread, designed, and distributed both internal and external communications. This included visually compelling Google Display Ads, press releases, engaging blog posts, and posts across multiple social media platforms. •Maximized the use of the
Digital Marketing
Employed
Open to opportunities
Full-time / Remote Only
6-10 years
William Paterson University of New Jersey
Marketing/Marketing Management, General
Avatar of Mohamed Raslan.
Offline
Avatar of Mohamed Raslan.
Offline
Software Test Automation Engineer @Atomica AI
2021 ~ Present
QA automation engineer / Software development engineer in test
Within one month
Mohamed Raslan Software Test Automation Engineer Acting as Testing Team Lead at Atomica AI Mechatronics engineer working in the software industry as a software test automation engineer. A certified software tester (ISTQB CTFL, CTFL-AT, CTFL-MAT), Experienced in test automation, APIs, manual testing, and a lot of different tools, platforms & technologies. I have more than 4+ years of experience in testing, with +3 years of experience in test automation. Also, in my spare time, I managed to build and contribute to open-source tools that could help testers, like pytest-qatouch a python plugin
Test Automation
Manual Testing
API Testing
Employed
Open to opportunities
Part-time / Remote Only
4-6 years
Udacity
Cloud DevOps Engineer
Avatar of the user.
Avatar of the user.
安全組組長 @INTECHWORLD INC.(菲律賓總公司)(電腦系統整合服務業)
2022 ~ Present
滲透測試、資訊安全
Within one month
python
Linux
AWS
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
資策會
雲端網路系統工程師

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Within one month
Software Test Automation Engineer Acting as Testing Team Lead at Atomica AI
Logo of Atomica AI.
Atomica AI
2021 ~ Present
Cairo, Egypt
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
QA / Test Engineer, Mechanical Engineer, Electro Mechanical Engineer
Fields of Employment
Software, Medical Practice
Work experience
4-6 years
Management
I've had experience in managing 1-5 people
Skills
Test Automation
Manual Testing
API Testing
DevOps / CI / CD
Agile Testing
Performance Testing
Git/GitHub
jira tools
Java
JavaScript
Python
Maven
Postman
Jenkins
CircleCI
Github
AWS
Selenium
Cypress
Quick Learner
Troubleshooting Skills
Good Communication Skills
Research Skills
Languages
Arabic
Native or Bilingual
English
Professional
Job search preferences
Positions
QA automation engineer / Software development engineer in test
Job types
Part-time
Locations
Cairo, Egypt, Germany, Canada, USA, Netherlands, Dubai - United Arab Emirates
Remote
Remote Only
Freelance
Yes, I freelance in my spare time
Educations
School
Udacity
Major
Cloud DevOps Engineer
Print

Mohamed Raslan

Software Test Automation Engineer Acting as Testing Team Lead at Atomica AI

Mechatronics engineer working in the software industry as a software test automation engineer.
A certified software tester (ISTQB CTFL, CTFL-AT, CTFL-MAT), Experienced in test automation, APIs, manual testing, and a lot of different tools, platforms & technologies.

I have more than 4+ years of experience in testing, with +3 years of experience in test automation. Also, in my spare time, I managed to build and contribute to open-source tools that could help testers, like pytest-qatouch a python plugin, and Utask (Todoist clone), a react web app to be used to practice testing activities.

I like to think of myself as an ambivert who tends to be an introvert, a quick learner,
flexible working with different tools & technologies in different environments, curious, and eager to gain tons of experiences.

  Cairo, Egypt

           

[email protected]

Phone: +201018401225

Work Experience

Software Test Automation Engineer

Atomica AI  •  April 2021 - Present

As an extension to my work in 360Imaging, we moved to Atomica.ai, and I work as a senior manual/automation tester on some web and desktop apps related to Atomica dentistry software apps.
Also, I currently act as a team lead for both desktop and web teams.

Some of my duties involve:
• Leading both web and desktop team and their testing process
• Managing test plans and activities
• Interviewing new candidates for testing positions and setting and creating the technical tests
• Responsible for hiring, onboarding, and training new candidates
• Oversee the overall quality of some of the desktop and web apps Atomica dev team develop
• Plan with dev leads and POs the new goals for Atomica apps
• Collaborate with most of the teams in the company to ensure the quality of our products
• Create and manage the automation frameworks and strategies for web and desktop apps
• Responsible for the CI/CD Piplines
• Testing highly critical new and existing features
• Collaborate with QA Engineers to develop effective strategies and test plans
• Sketching out ideas for automated software test procedures.
• Designing and writing test automation scripts
• Investigating problems in software as a result of testing with dev team
• Work with QA analysts and software developers to find solutions

Some of the technologies I work with
QML/QT Technologies - Cypress - Python - CMake - C/C++ - JavaScript/Typescript - Reactjs - AWS/DevOps - Github actions - Some CI/CD tools - Open Source Tools

Skills: 
Automation Testing - Manual Testing - API Testing - DevOps - Agile Testing - Desktop testing. Web testing - Training/onboarding - Hiring

Software Tester

uTest  •  January 2019 - December 2023

Working as a Freelancer Software Tester
• Finding different types of software bugs in app/web applications.
• Complete and execute test cases on app/web applications.

Software Test Automation Engineer

3Sixty •  April 2020 - August 2021

I work as a manual/automation tester on some medical software programs

Some of my duties involve:
• Manually testing new and existing features
• Created QA reports and bug tickets based on the outcome of QA test cycles.
• Collaborate with QA Engineers to develop effective strategies and test plans
• Sketching out ideas for automated software test procedures.
• Designing and writing test automation scripts
• Investigating problems in software as a result of testing
• Work with QA analysts and software developers to find solutions
• Work on both desktop and web applications


Some of the technologies I work with
QML/QT Technologies - Cypress - Python - CMake - C/C++ - JavaScript - JIRA - Open Source Tools


Software Testing Intern

ITShare  •  September 2019 - December 2019

I was a trainee in +3 months of Software Testing Specialist/Diploma from ITShare supported by NTI, which involves:
• Manual Testing and Automation Testing
• ISTQB® Foundation Level Syllabus + The Agile Tester And Mobile Application Syllabus 
• Basic SQL & Java Programming Basics
• Mobile Testing &  Mobile Automation with Appium
• Web Automation testing with selenium
• Practice Manual & Automation Testing
• API Testing, Performance Testing, and Basic Security Testing
• Basic Embedded Systems Testing
• 80 Hours Hand on a Project
• Soft Skills training involves Communication and Presentation skills.

Software Testing Intern

ElMnassa Innovation & Development LLC.  •  August 2019 - September 2019

I was working as a Software Tester
• Testing Web and Android mobile applications
• Follow up with the development team on the status of the applications.
• Writing a Software Requirement Specification (SRS) for a new project.

Valeo Testing Academy Intern

Valeo  •  September 2018 - September 2018

Attend the Valeo Testing Academy Training
Where i gained knowledge in
• Object Oriented Programming (OOP) in JAVA
• Software Testing techniques (ISTQB Foundation level)
• Basic Embedded testing

Education

Udacity

Cloud DevOps Engineer  •  2022 - 2022

The nano-degree contains the following courses:
- Cloud Fundamentals
- Deploy Infrastructure as Code (IAC)
- Build CI/CD Pipelines, Monitoring & Logging

Throughout the program, I learned about AWS cloud fundamentals & its services, making infrastructure code using AWS CloudFormation, CI/CD processes and practices, and some of the different deployment strategies. I also practice those topics by doing quizzes/exercises and projects like creating a highly available infrastructure and creating a CI/CD pipeline.

Some of the tools or services I got exposed to throughout the program were:
AWS services like S3, RDS, EC2, CloudFront, and CloudFormtaion, Also CircleCI, Ansible, and Prometheus

Faculty of Engineering Ain Shams University

Mechanical Engineering,Mechatronics & Robotics Engineering  •  2013 - 2018

Skills

   Test Automation      Manual Testing      API Testing      DevOps / CI / CD      Agile Testing      Performance Testing      Git/GitHub      jira tools      Java      JavaScript      Python      Maven      Postman      Jenkins      CircleCI      Github      AWS      Selenium      Cypress      Quick Learner      LeadershipSkills      Good Communication Skills      Research Skills

Languages

   Arabic — Native or Bilingual      English — Professional   

Recommendations

Ahmed Elsayed

Helping Visionaries Building Tech Products / ROV Pilot 

Mohamed is a very dedicated person with a huge ambition to always learn and improve himself. I consider him as one of the most intelligent students I have ever taught. I predict that he will have a bright future in the field and will be a very valuable contributor to any organization he will join. 
I was impressed by Raslan’s ability to deal with different types of tasks – effortlessly. That skill often takes years to develop among professionals, but it seemed to come perfectly naturally to him.  

Projects

UTasks

UTasks is a Todoist clone made with js, web react and firebase, meant for testing purposes, like trying different test automation tools and techniques or just manually test the app instead of relying on some online apps "that may change over time and make your test automation scripts fail" or "you simply don't have a way to try some advanced test automation techniques, weird scenarios or some test automation best practices"

Pytest-qatouch

Its a pytest plugin that integrates between pytest and a test case management system called (QA touch), the plugin is used for uploading test results automatically to a QAtouch Testrun after running your automation scripts.

Resume
Profile

Mohamed Raslan

Software Test Automation Engineer Acting as Testing Team Lead at Atomica AI

Mechatronics engineer working in the software industry as a software test automation engineer.
A certified software tester (ISTQB CTFL, CTFL-AT, CTFL-MAT), Experienced in test automation, APIs, manual testing, and a lot of different tools, platforms & technologies.

I have more than 4+ years of experience in testing, with +3 years of experience in test automation. Also, in my spare time, I managed to build and contribute to open-source tools that could help testers, like pytest-qatouch a python plugin, and Utask (Todoist clone), a react web app to be used to practice testing activities.

I like to think of myself as an ambivert who tends to be an introvert, a quick learner,
flexible working with different tools & technologies in different environments, curious, and eager to gain tons of experiences.

  Cairo, Egypt

           

[email protected]

Phone: +201018401225

Work Experience

Software Test Automation Engineer

Atomica AI  •  April 2021 - Present

As an extension to my work in 360Imaging, we moved to Atomica.ai, and I work as a senior manual/automation tester on some web and desktop apps related to Atomica dentistry software apps.
Also, I currently act as a team lead for both desktop and web teams.

Some of my duties involve:
• Leading both web and desktop team and their testing process
• Managing test plans and activities
• Interviewing new candidates for testing positions and setting and creating the technical tests
• Responsible for hiring, onboarding, and training new candidates
• Oversee the overall quality of some of the desktop and web apps Atomica dev team develop
• Plan with dev leads and POs the new goals for Atomica apps
• Collaborate with most of the teams in the company to ensure the quality of our products
• Create and manage the automation frameworks and strategies for web and desktop apps
• Responsible for the CI/CD Piplines
• Testing highly critical new and existing features
• Collaborate with QA Engineers to develop effective strategies and test plans
• Sketching out ideas for automated software test procedures.
• Designing and writing test automation scripts
• Investigating problems in software as a result of testing with dev team
• Work with QA analysts and software developers to find solutions

Some of the technologies I work with
QML/QT Technologies - Cypress - Python - CMake - C/C++ - JavaScript/Typescript - Reactjs - AWS/DevOps - Github actions - Some CI/CD tools - Open Source Tools

Skills: 
Automation Testing - Manual Testing - API Testing - DevOps - Agile Testing - Desktop testing. Web testing - Training/onboarding - Hiring

Software Tester

uTest  •  January 2019 - December 2023

Working as a Freelancer Software Tester
• Finding different types of software bugs in app/web applications.
• Complete and execute test cases on app/web applications.

Software Test Automation Engineer

3Sixty •  April 2020 - August 2021

I work as a manual/automation tester on some medical software programs

Some of my duties involve:
• Manually testing new and existing features
• Created QA reports and bug tickets based on the outcome of QA test cycles.
• Collaborate with QA Engineers to develop effective strategies and test plans
• Sketching out ideas for automated software test procedures.
• Designing and writing test automation scripts
• Investigating problems in software as a result of testing
• Work with QA analysts and software developers to find solutions
• Work on both desktop and web applications


Some of the technologies I work with
QML/QT Technologies - Cypress - Python - CMake - C/C++ - JavaScript - JIRA - Open Source Tools


Software Testing Intern

ITShare  •  September 2019 - December 2019

I was a trainee in +3 months of Software Testing Specialist/Diploma from ITShare supported by NTI, which involves:
• Manual Testing and Automation Testing
• ISTQB® Foundation Level Syllabus + The Agile Tester And Mobile Application Syllabus 
• Basic SQL & Java Programming Basics
• Mobile Testing &  Mobile Automation with Appium
• Web Automation testing with selenium
• Practice Manual & Automation Testing
• API Testing, Performance Testing, and Basic Security Testing
• Basic Embedded Systems Testing
• 80 Hours Hand on a Project
• Soft Skills training involves Communication and Presentation skills.

Software Testing Intern

ElMnassa Innovation & Development LLC.  •  August 2019 - September 2019

I was working as a Software Tester
• Testing Web and Android mobile applications
• Follow up with the development team on the status of the applications.
• Writing a Software Requirement Specification (SRS) for a new project.

Valeo Testing Academy Intern

Valeo  •  September 2018 - September 2018

Attend the Valeo Testing Academy Training
Where i gained knowledge in
• Object Oriented Programming (OOP) in JAVA
• Software Testing techniques (ISTQB Foundation level)
• Basic Embedded testing

Education

Udacity

Cloud DevOps Engineer  •  2022 - 2022

The nano-degree contains the following courses:
- Cloud Fundamentals
- Deploy Infrastructure as Code (IAC)
- Build CI/CD Pipelines, Monitoring & Logging

Throughout the program, I learned about AWS cloud fundamentals & its services, making infrastructure code using AWS CloudFormation, CI/CD processes and practices, and some of the different deployment strategies. I also practice those topics by doing quizzes/exercises and projects like creating a highly available infrastructure and creating a CI/CD pipeline.

Some of the tools or services I got exposed to throughout the program were:
AWS services like S3, RDS, EC2, CloudFront, and CloudFormtaion, Also CircleCI, Ansible, and Prometheus

Faculty of Engineering Ain Shams University

Mechanical Engineering,Mechatronics & Robotics Engineering  •  2013 - 2018

Skills

   Test Automation      Manual Testing      API Testing      DevOps / CI / CD      Agile Testing      Performance Testing      Git/GitHub      jira tools      Java      JavaScript      Python      Maven      Postman      Jenkins      CircleCI      Github      AWS      Selenium      Cypress      Quick Learner      LeadershipSkills      Good Communication Skills      Research Skills

Languages

   Arabic — Native or Bilingual      English — Professional   

Recommendations

Ahmed Elsayed

Helping Visionaries Building Tech Products / ROV Pilot 

Mohamed is a very dedicated person with a huge ambition to always learn and improve himself. I consider him as one of the most intelligent students I have ever taught. I predict that he will have a bright future in the field and will be a very valuable contributor to any organization he will join. 
I was impressed by Raslan’s ability to deal with different types of tasks – effortlessly. That skill often takes years to develop among professionals, but it seemed to come perfectly naturally to him.  

Projects

UTasks

UTasks is a Todoist clone made with js, web react and firebase, meant for testing purposes, like trying different test automation tools and techniques or just manually test the app instead of relying on some online apps "that may change over time and make your test automation scripts fail" or "you simply don't have a way to try some advanced test automation techniques, weird scenarios or some test automation best practices"

Pytest-qatouch

Its a pytest plugin that integrates between pytest and a test case management system called (QA touch), the plugin is used for uploading test results automatically to a QAtouch Testrun after running your automation scripts.