Jl. Dr.Susilo III A, Grogol , West Jakarta (11450).
Experience as Project Manager, Project Specialist at Project Management Office Department, Coordinator Admin Legal and Customer Service with demonstrated history of working in Telecommunication and F&B company, retail stationery, banking and property industry.
Skill in Project Management, Project Control, Administration, Customer Service, Detail Oriented, Problem Solving, Public Speaking, Negotiation Skill, Legal Administration and Task Time Management.
Strong in Project Management, analyzed and problem solving skill professional with a S1 focused in Human Resources Management from Mercubuana University.
Loves challenge, professionalism, determined, and aimed. I am self starter with a strong drive and commitment to achieve a high goals. I am dynamic, hard worker, independent but able to work in a team and equipped with a strong communication skill enables me to interact easily with all level parties.
for any inquires or give an opportunity, collaborate, start a conversation feel free to contact me at Linkedin massage or email : [email protected]
Handphone : 087883184745
https://www.linkedin.com/in/nico-ermando
Thankyou.
(October 2023 - Present)
Job Description :
• Project Planning: Define project goals, scope, objectives, and deliverables.Develop comprehensive project plans, including timelines, budgets, and resource allocation.
• Resource Management: Identify and allocate the necessary resources, including human resources, tools, and equipment, required for successful project execution.
• Team Leadership: Build and lead a cross-functional team, ensuring effective communication, collaboration, and motivation to achieve project goals.
• Risk Management: Identify potential risks and develop strategies to mitigate them.
• Budget Management: Create and manage project budgets, monitor expenditures, and ensure that the project remains within budgetary constraints.
• Stakeholder Communication: Establish effective communication channels with stakeholders, clients, and team members. Provide regular updates on project progress, milestones, and any potential issues or changes.
• Quality Control: Implement quality control measures to ensure that project deliverables meet the established standards and adhere to client requirements.
• Project Monitoring and Control: Monitor project progress, identify deviations from the plan, and take corrective actions as needed to keep the project on track.
• Documentation: Maintain comprehensive project documentation, including project plans, schedules, reports,and any other relevant records.
• Change Management: Manage changes to project scope, schedule, and costs, ensuring that all changes are documented, approved, and effectively communicated to stakeholders.
• Post-Project Evaluation: Conduct post-project reviews to assess project success, identify lessons learned, and implement improvements for future projects.
• Compliance: Ensure that the project complies with all relevant legal, regulatory, and organizational requirements.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project management efficiency and effectivenes
(July 2020 - June 2023)
Job Description :
• Checking and monitoring for Submission Reservation, Submit ATP & BAUT, BAMS, and Handover Invoice Document (BAST).
• Handle PO Mapping database for delivery project IP RAN end to end process.
• Maintain and manage document GR (GAC/PAC/FAC) and follow up to customer for approval.
• Help Acceptance Manager to closing the Internal/Billing target as planned and follow up to PIC if any issues.
• Manage and maintain ISDP and Tracker 2021 database for Wireless Project under PO year 2021 (RAN & Microwave)
• Reporting progress PAC/FAC to Acceptance Manager and customer (Indosat Ooredoo Hutchison).
• Monitor and Maintain TOP (Top of Payment invoice) and contract reconciliation.
• Schedule review meeting with customers or project stakeholders.
• Maintain Project Wireless and Non wireless IOH including revenue and billing.
• Ensure timely and accurate project billing based on monthly target achievement billing.
• Establish and maintain project different WBS including evidence from Team Regional.
• Track, reconcile and work to minimize project unbilled balances
• Prepare risk and opportunity assessments; develop and execute plan to mitigate risks
• Prepare for update reporting progress acceptance and analysis as required.
• Participate in monthly or weekly project review meetings
• Timely and accurate project settlement, prepare month end project journal entries
• Schedule review meetings with project stakeholders or customers (Indosat).
• Work with the Project Operations stakeholders to update them with information related to project costing and review process.
• Help building and maintaining project tracking dashboards used for project estimation and approvals
• Always maintain an effective and efficient project documentation.
(August 2017 - May 2020)
Job Description :
• Responsibility for handling Legal document preparation such as PPJB, AJB, relocation unit appartment.
• Performed administrative function (offer letters, reservations, agreements letter, etc.
• Handling complain and problem solving case customer and worked in collaboration with the Legal Team, notary, marketing and accounting.
• Drafting, reviewing and monitoring Contracts Customer regarding Circuit, Internet & Collocation Agreement.
• Drafting, reviewing and monitoring contracts from Vendor/ Third Party& Building Management.
• Drafting, reviewing and monitoring contracts regarding Financing Documents.
• Recommend and coordinate with external counsel (Lawyers, Notary, Government Officer& Banking Officers).
• Recommend and review legal documents for land acquisition for company needs.
(February 2015 - May 2017)
Job Description :
• Carry out operational activities at the branch in accordance with applicable governance and procedures
• Provide a good and correct explanation of Bank's products, programs and services to customers
• Maintain attitude and behavior in accordance with Mandiri’s Bank service quality standards
• Receive, respond, follow up on questions and complaints from customers.
• Serving customers who want to make foreign exchange transactions
• Ensure the correct amount and authenticity of Foreign Banknotes/Rupiah received from customers at the counter
• Updating buying and selling rates according to market movements
• Carrying out administrative tasks for buying and selling foreign exchange (sales and purchases reports, payments, monthly reports, etc.)
• Manage transaction-related payments to customers.
(November 2010 - February 2015)
Job Description :
• Monitoring stock, order progress and delivery status of stationery.
• Overseeing and managing logistics progress including inventory control, shipping, and customer service.
• Helping business leaders understand and manage expectations, which helps improve relationships with suppliers, customers and employees
• Analyzing current company’s operation procedures, creating necessary measures for improvement.
• Monitors volume of business and determines appropriate work schedule for warehouse team and drivers according to customer’s orders.
• Sets productivity and establishes necessary controls to ensure objectives are met.
• Constantly monitors drivers and shipment process to create an efficient and error free culture.
• Complies with warehousing, material handling, and shipping requirements by studying of supplier’s/customer’s regulations and advising management on needed actions.
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.
• Create daily report and outstanding delivery plan.
• Maintain customer relations.
GPA : 3.70 / 4.00
(2016 - 2020)
Jl. Dr.Susilo III A, Grogol , West Jakarta (11450).
Experience as Project Manager, Project Specialist at Project Management Office Department, Coordinator Admin Legal and Customer Service with demonstrated history of working in Telecommunication and F&B company, retail stationery, banking and property industry.
Skill in Project Management, Project Control, Administration, Customer Service, Detail Oriented, Problem Solving, Public Speaking, Negotiation Skill, Legal Administration and Task Time Management.
Strong in Project Management, analyzed and problem solving skill professional with a S1 focused in Human Resources Management from Mercubuana University.
Loves challenge, professionalism, determined, and aimed. I am self starter with a strong drive and commitment to achieve a high goals. I am dynamic, hard worker, independent but able to work in a team and equipped with a strong communication skill enables me to interact easily with all level parties.
for any inquires or give an opportunity, collaborate, start a conversation feel free to contact me at Linkedin massage or email : [email protected]
Handphone : 087883184745
https://www.linkedin.com/in/nico-ermando
Thankyou.
(October 2023 - Present)
Job Description :
• Project Planning: Define project goals, scope, objectives, and deliverables.Develop comprehensive project plans, including timelines, budgets, and resource allocation.
• Resource Management: Identify and allocate the necessary resources, including human resources, tools, and equipment, required for successful project execution.
• Team Leadership: Build and lead a cross-functional team, ensuring effective communication, collaboration, and motivation to achieve project goals.
• Risk Management: Identify potential risks and develop strategies to mitigate them.
• Budget Management: Create and manage project budgets, monitor expenditures, and ensure that the project remains within budgetary constraints.
• Stakeholder Communication: Establish effective communication channels with stakeholders, clients, and team members. Provide regular updates on project progress, milestones, and any potential issues or changes.
• Quality Control: Implement quality control measures to ensure that project deliverables meet the established standards and adhere to client requirements.
• Project Monitoring and Control: Monitor project progress, identify deviations from the plan, and take corrective actions as needed to keep the project on track.
• Documentation: Maintain comprehensive project documentation, including project plans, schedules, reports,and any other relevant records.
• Change Management: Manage changes to project scope, schedule, and costs, ensuring that all changes are documented, approved, and effectively communicated to stakeholders.
• Post-Project Evaluation: Conduct post-project reviews to assess project success, identify lessons learned, and implement improvements for future projects.
• Compliance: Ensure that the project complies with all relevant legal, regulatory, and organizational requirements.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project management efficiency and effectivenes
(July 2020 - June 2023)
Job Description :
• Checking and monitoring for Submission Reservation, Submit ATP & BAUT, BAMS, and Handover Invoice Document (BAST).
• Handle PO Mapping database for delivery project IP RAN end to end process.
• Maintain and manage document GR (GAC/PAC/FAC) and follow up to customer for approval.
• Help Acceptance Manager to closing the Internal/Billing target as planned and follow up to PIC if any issues.
• Manage and maintain ISDP and Tracker 2021 database for Wireless Project under PO year 2021 (RAN & Microwave)
• Reporting progress PAC/FAC to Acceptance Manager and customer (Indosat Ooredoo Hutchison).
• Monitor and Maintain TOP (Top of Payment invoice) and contract reconciliation.
• Schedule review meeting with customers or project stakeholders.
• Maintain Project Wireless and Non wireless IOH including revenue and billing.
• Ensure timely and accurate project billing based on monthly target achievement billing.
• Establish and maintain project different WBS including evidence from Team Regional.
• Track, reconcile and work to minimize project unbilled balances
• Prepare risk and opportunity assessments; develop and execute plan to mitigate risks
• Prepare for update reporting progress acceptance and analysis as required.
• Participate in monthly or weekly project review meetings
• Timely and accurate project settlement, prepare month end project journal entries
• Schedule review meetings with project stakeholders or customers (Indosat).
• Work with the Project Operations stakeholders to update them with information related to project costing and review process.
• Help building and maintaining project tracking dashboards used for project estimation and approvals
• Always maintain an effective and efficient project documentation.
(August 2017 - May 2020)
Job Description :
• Responsibility for handling Legal document preparation such as PPJB, AJB, relocation unit appartment.
• Performed administrative function (offer letters, reservations, agreements letter, etc.
• Handling complain and problem solving case customer and worked in collaboration with the Legal Team, notary, marketing and accounting.
• Drafting, reviewing and monitoring Contracts Customer regarding Circuit, Internet & Collocation Agreement.
• Drafting, reviewing and monitoring contracts from Vendor/ Third Party& Building Management.
• Drafting, reviewing and monitoring contracts regarding Financing Documents.
• Recommend and coordinate with external counsel (Lawyers, Notary, Government Officer& Banking Officers).
• Recommend and review legal documents for land acquisition for company needs.
(February 2015 - May 2017)
Job Description :
• Carry out operational activities at the branch in accordance with applicable governance and procedures
• Provide a good and correct explanation of Bank's products, programs and services to customers
• Maintain attitude and behavior in accordance with Mandiri’s Bank service quality standards
• Receive, respond, follow up on questions and complaints from customers.
• Serving customers who want to make foreign exchange transactions
• Ensure the correct amount and authenticity of Foreign Banknotes/Rupiah received from customers at the counter
• Updating buying and selling rates according to market movements
• Carrying out administrative tasks for buying and selling foreign exchange (sales and purchases reports, payments, monthly reports, etc.)
• Manage transaction-related payments to customers.
(November 2010 - February 2015)
Job Description :
• Monitoring stock, order progress and delivery status of stationery.
• Overseeing and managing logistics progress including inventory control, shipping, and customer service.
• Helping business leaders understand and manage expectations, which helps improve relationships with suppliers, customers and employees
• Analyzing current company’s operation procedures, creating necessary measures for improvement.
• Monitors volume of business and determines appropriate work schedule for warehouse team and drivers according to customer’s orders.
• Sets productivity and establishes necessary controls to ensure objectives are met.
• Constantly monitors drivers and shipment process to create an efficient and error free culture.
• Complies with warehousing, material handling, and shipping requirements by studying of supplier’s/customer’s regulations and advising management on needed actions.
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.
• Create daily report and outstanding delivery plan.
• Maintain customer relations.
GPA : 3.70 / 4.00
(2016 - 2020)