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Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
Within one month
energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for medical claims and prescription drug orders via phone, email, and chat while maintaining professionalism and empathy. • Liaised between providers, insurance companies, and patients to expedite orders and resolve any issues or discrepancies. • Provided exceptional customer service by maintaining a 92% one-call resolution rate consistently ensuring patient satisfaction. • Set clear expectations, monitored phone calls, and provided feedback to assist 15+ agents
Emotional Intelligence
Case Management
HIPPA
Unemployed
Ready to interview
Full-time / Remote Only
6-10 years
Jospeh S. Clark Preparatory
*
Avatar of Li-Chia Cheng.
Avatar of Li-Chia Cheng.
Freelance Product Designer (Available for Contracts) @Self Employed
2023 ~ Present
Senior UI/UX designer / Product designer
Within one month
Li-Chia Cheng UX & Product Designer | 5 years of creating meaningful experiences through research-driven design I’m James Cheng, a UX designer and strategist with a focus on designs that puts empathy and data at the forefront. My background in customer service has given me a unique take on balancing the needs of businesses and users. After completing a Masters in Human-Technology Interaction in Tampere, Finland, I’ve since worked in various agency and in-house roles across industries such as e-commerce, web3, healthtech, and fintech. My goal is to create digital experiences that
Design Thinking
Product Design
UX Design
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Tampere University
Human Technology Interaction
Avatar of the user.
Avatar of the user.
Past
UX Designer @美商普維股份有限公司台灣分公司
2020 ~ 2022
UI/UX Designer
Within one month
UI/UXDesign
Service Design
Sketch
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Chiao Tung University
Institute of Applied Art
Avatar of the user.
Avatar of the user.
Past
Senior Product Application Engineer @Mi Equipment
2021 ~ 2023
Senior Engineer
Within one month
DOE
FMEA Risk Analysis
MES
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chung Yuan Christian University
Physic
Avatar of 陳祥瑋.
Avatar of 陳祥瑋.
Past
UX Designer @Spark Protein 星睿食品
2022 ~ 2023
UIUX 產品設計
Within one month
Software Figma Sketch Builder.io Procreate Photoshop Illustrator After Effects Rive Flinto Skill 線框圖 Wireframe 介面設計 UI Design 視覺模型 Mockup 微動畫 Micro Animation 原型設計 Prototype 設計系統 Design System 同理心地圖 Empathy Map 競品分析 Competitive Audit 使用者旅程地圖 User Journey Map 可用性測試 Usability Testing 情境故事板 Storyboard 人物誌 Persona 親和圖 Affinity Diagram 質化訪談 Interview 量化問卷 Questionnaire
線框圖 Wireframe
介面設計 UI Design
視覺模型 Mockup
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
亞洲大學 Asia University
商品設計
Avatar of Allen Liu.
Avatar of Allen Liu.
Past
Sr. Product Designer @OneDegree
2022 ~ Present
Product Designer (UI/UX)
Within two months
Chia Peng Liu Product Designer I have over 5 years of product design experience background in fintech, SaaS, E-commerce & entertainment field. Multidisciplined professional across user-centered design and development. Put empathy on user's needs, communicate and collaborate with engineers, finding the best solution between design and development. He focusing on user experience design workflow, then designing and implementing that feasible proposal to solve problems. I love to keep learning trend in UI / UX and development techniques. Try to design products with better user experience, high quality, and increasing conversion rate, dedicating to
ui/ux
Zeplin
Illustrator
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Ming Chuan University
Digital Media Design
Avatar of Eason Lin林鈺昇.
Avatar of Eason Lin林鈺昇.
Past
Senior Product Designer @OneDegree
2021 ~ 2022
Senior Product Designer
Within three months
Eason Lin 林鈺昇 Over 10 years of interaction and graphic design experience in various industries. Including InsurTech, OTT, E-Commerce, advertising agency, and technology of long-term healthcare.Good at cross-departmental collaboration and cross-platform UIUX design (including Web / iOS / Android / TVos / Smart TV) [email protected] https://www.linkedin.com/in/eason-lin-855b2971 WORK EXPERIENCE Senior Product Designer • OneDegree SEPOCTMentored and guided assigned junior designers - Collaborated with cross-functional teams such as product managers, engineers, and stakeholders to define and prioritize
Sketch
Zeplin
Prototype
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
世新大學 Shih Hin University
DEPARTMENT OF PUBLIC RELATIONS & ADVERTISING
Avatar of Saori Hsieh.
Avatar of Saori Hsieh.
Devolopment Assistant Manager @Jardine Restaurant Group
2023 ~ Present
系統分析師
Within one month
limited resources. - Identified root causes and promptly devised solutions to tackle immediate critical problems. 2. Strong Analytical Skills: - Successfully took over unfinished projects and new assignments after the departure of former engineers. - Quickly grasped the company's programming logic, ensuring timely project launches. 3. Empathy and User-Centric Approach: - When designing new system processes, empathized with users by considering various scenarios from their perspective. - Anticipated challenges users may encounter and proposed suitable system process designs, eliminating cumbersome tasks. Experiences Assistant Manager • Jardine Restaurant Group AprilPresent Led team for effective collaboration. Specialized
C#.NET development
C# ASP.NET
System Analyst
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Providence University
資訊管理學系
Avatar of 琇涵 楊.
Within one month
s most disruptive brands, being one of the top performers of a collective team of highly capable, passionate and driven people who deploy technology and maximize data to fuel our customers’ success. Educator • Happy Time Education Institution SepJul 2022 Designed adapted teaching methods, swiftly responding to students' needs with empathy and understanding, fostering an environment of compassion and kindness while guiding their learning journey with grace. Project Instructor for Overseas Youth Volunteering Program • Charming Will Foundation Winter & SummerGuided a number of young American volunteers in online teaching to the Taiwanese students in remote areas, cultivating their confidence, refining
Problem Solving
Agility and Adaptability
Growth Mindset
4-6 years
Taipei National University of the Arts
戲劇學系
Avatar of the user.
Avatar of the user.
Executive @Nirvana Asia Group
2022 ~ Present
INSURANCE AGENT
Within three months
Able To Work In Teams
Think Out Of The Box
Good Communication
6-10 years
MONASH UNIVERSITY MALAYSIA
BACHELOR IN BUSINESS AND COMMERCE, Accountancy and Finance

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Within six months
Senior UX / UI Designer
Malwarebytes
2022 ~ Present
Tallinn, Estonia
Professional Background
Current status
Employed
Job Search Progress
Professions
UI/UX Design, UX Design, Mobile Designer
Fields of Employment
Design, Digital, Design
Work experience
10-15 years work experience (6-10 years relevant)
Management
None
Skills
Usability
Design
Design Thinking
InDesign
Sketch
InVision
InVision Studio
adobe xd
Marvel
figma
HTML
CSS
User Experience Design
User Interface Design
Persona
Usability Testing
Benchmarking
Card Sorting
A/B Testing
Wireframe Design
Heuristic Evaluation
Journey mapping
Survey
Survey Design & Analysis
CES
UX Audit
Brainstorming
Brainstorming Sessions
Languages
Portuguese
Native or Bilingual
English
Fluent
Italian
Beginner
Job search preferences
Positions
Senior UI/UX designer / Product designer
Job types
Full-time
Locations
Tallinn, Estonia, Prague, Czechia, Stockholm, Sweden, Italy, Sweden, Czechia, Estonia, Norway, Finland
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
USP - University of São Paulo
Major
UX Designer
Print

Patricia Poker

Senior UI/UX Designer

As a seasoned Senior UX/UI Designer, I am driven by a profound commitment to enhancing people's experiences through thoughtful design. My core philosophy centers around the belief in user-centered design, and I consistently apply this principle to my work with a combination of thorough research, data analysis, an open-minded approach, and a empathy. 

Beyond the realm of UX/UI, my diverse interests extend to psychology, game design, cartoons, art craft, music, photography, and sports. You may find me exploring and contributing my creativity in these varied domains, adding a dynamic and multifaceted dimension to my professional profile. This eclectic range of interests not only fuels my passion for design but also serves as a source of inspiration and innovation, allowing me to bring fresh perspectives to my work and deliver impactful solutions that resonate with users on a deeper level.

Currently based in Tallinn, Estonia 🇪🇪   ●   [email protected]      patriciapoker.webflow.io

Skills

User Experience


  • User Experience Design
  • User Interface Design
  • Prototyping
  • Usability test
  • Interview
  • Brainstorming

Product


  • Competitor Analysis
  • Business Research

Tools


  • Figma
  • Sketch
  • Pendo
  • Zeplin
  • Invision
  • Adobe
  • Webflow

Frontend


  • HTML
  • CSS

Languages


  • Portuguese (native)
  • English (advanced)

Work Experience

Senior UX Designer at Malwarebytes, Aug 2022 - Present

At Malwarebytes, a leading cybersecurity company, I am actively engaged in the B2B sector, where my role involves working two key platforms dedicated to fortifying companies against cyber threats and safeguarding their valuable data. As a part of my responsibilities, I conduct comprehensive UX audits to enhance the user experience on these platforms, ensuring seamless navigation and optimal functionality for our users. Additionally, I take care of initiatives to measure and improve user experience through the implementation of Customer Effort Score methodologies, thereby contributing to the continual enhancement of our user flows and the overall cybersecurity for our users.

Thuzf1famd4pjgpb4vgc

Senior UX Designer at WeCancer, Jan 2021 - May 2022

I was working in a beautiful purpose, helping people with cancer to go through this period with more quality of life. I am working on an app redesign focused on the patient.

Thuzf1famd4pjgpb4vgc

UX Design Teacher at Mentorama, Jan 2021 - Jul 2021

I was responsible for helping students to learn and improve their knowledge with UX Design.

Thuzf1famd4pjgpb4vgc

Senior Product Designer (UX/UI) at Zenvia, Nov 2019 - Dec 2020

I worked on the Voice Automation Dashboard developed based on TotalVoice Voice API, the largest Voice API in Brazil. The product was going through a big redesign process focusing on user needs and improvements.

Thuzf1famd4pjgpb4vgc

Product Designer (UX/UI) at HAR.com, Apr 2019 - Nov 2019

I worked on many improvements of a big platform to make a better experience of real estates at HAR.com, the biggest Association of Realtors in Houston, Texas, United States.

Thuzf1famd4pjgpb4vgc

Product Designer (UX/UI) at EmCasa, Sep 2018 - Apr 2019

EmCasa is a startup in the real estate segment. I redesigned the brand, created the Design System, created new user experiences based on simply flows and navigations. Redesigned the App and the responsive Website. Making Heuristic Analysis and Usability Tests, and based on that, made the changes and created a better experience focused on the users.

Thuzf1famd4pjgpb4vgc

UI/UX Designer - Independent Consultant (many companies from Brazil and USA), Mar 2016 - Sep 2018

Creating User Experiences based on simply flows and navigations. Creating User Interfaces for Apps and Websites for many devices. Making Usability Tests such as A/B.

Company@2x

UI/UX Designer Jr at Venturus (Sony Mobile from Sweden), Jun 2013 - Mar 2016

I was responsible for working with Sony Mobile. My main tasks were: Creating the mobile app task flows and UI with Axure, and using Photoshop and Illustrator to apply Sony’s brand guidelines to the interfaces. I was responsible for creating and managing the project documentation and running usability tests. We also worked with the engineering team during the development process.

Whoboatntyunbjsbc13c

Web Designer / Web Developer (trainee) at Gedep, Jul 2012 - May 2013

I worked on e-learning and web UI projects. Regarding the former, I had the opportunity to work with Moodle, and for the latter, I’ve used my knowledge in Joomla, HTML and CSS. I’ve also relied heavily on Photoshop e Illustrator.

Zdke9nreptzmgzumjppm

Web Designer / Web Developer (trainee) at Arcus IT Network Solutions, Oct 2010 - Jul 2012

At Arcus I gained experience with Joomla, Magento and Prestashop platforms, as well as Photoshop, Illustrator, Dreamweaver softwares, HTML and CSS programming languages. I was responsible for creating layouts and developing web sites, blogs and e-commerces projects.

Xa362dfdlfzr0ridtunr

Education

Specialization in UX Design at Awari

2018 - 2019

Ophgfqjzjaocpdz5fn1b

Specialization in Graphic Design at California Institute of the Arts (Coursera certificate)

2016

Gbpq16af8phpzlyg7oth

Specialization in Interaction Design - HCI at University of California, San Diego (Coursera certificate)

2015

Pylslp4p2ya7fjccgb0j

Bachelor's Degree in Computer Science at FAI - Faculdade Anhanguera de Indaiatuba

Feb 2010 - Dec 2013

Urzyritocxpltq8ifvfx

Associate's Degree in Information Systems at FIEC - Fundação Indaiatubana de Educação e Cultura

Feb 2008 - Aug 2009

Lgic58hlcy7qt7321lnh

Short Courses

Cognitive psychology applied to UX with Amyris Fernandez

2023

Neuroscience applied to UX with Amyris Fernandez

2023

UX Research at Product Arena with Paola Sales

2019

UX Designer at USP - University of São Paulo

2019

Girl Centered Design at Philanthropy University

2019

Photoshop CS6 at Belas Artes

2016

Information Architecture at Faber Ludens

2014

UX Design at Caelum

2014

Maya 3D at Digital FX CS6 at Belas Artes

2014

Drawing Cartoon Style at Tatarana Concept Studio

2014 - 2015

Adobe After Effects at Impacta

2014
Resume
Profile

Patricia Poker

Senior UI/UX Designer

As a seasoned Senior UX/UI Designer, I am driven by a profound commitment to enhancing people's experiences through thoughtful design. My core philosophy centers around the belief in user-centered design, and I consistently apply this principle to my work with a combination of thorough research, data analysis, an open-minded approach, and a empathy. 

Beyond the realm of UX/UI, my diverse interests extend to psychology, game design, cartoons, art craft, music, photography, and sports. You may find me exploring and contributing my creativity in these varied domains, adding a dynamic and multifaceted dimension to my professional profile. This eclectic range of interests not only fuels my passion for design but also serves as a source of inspiration and innovation, allowing me to bring fresh perspectives to my work and deliver impactful solutions that resonate with users on a deeper level.

Currently based in Tallinn, Estonia 🇪🇪   ●   [email protected]      patriciapoker.webflow.io

Skills

User Experience


  • User Experience Design
  • User Interface Design
  • Prototyping
  • Usability test
  • Interview
  • Brainstorming

Product


  • Competitor Analysis
  • Business Research

Tools


  • Figma
  • Sketch
  • Pendo
  • Zeplin
  • Invision
  • Adobe
  • Webflow

Frontend


  • HTML
  • CSS

Languages


  • Portuguese (native)
  • English (advanced)

Work Experience

Senior UX Designer at Malwarebytes, Aug 2022 - Present

At Malwarebytes, a leading cybersecurity company, I am actively engaged in the B2B sector, where my role involves working two key platforms dedicated to fortifying companies against cyber threats and safeguarding their valuable data. As a part of my responsibilities, I conduct comprehensive UX audits to enhance the user experience on these platforms, ensuring seamless navigation and optimal functionality for our users. Additionally, I take care of initiatives to measure and improve user experience through the implementation of Customer Effort Score methodologies, thereby contributing to the continual enhancement of our user flows and the overall cybersecurity for our users.

Thuzf1famd4pjgpb4vgc

Senior UX Designer at WeCancer, Jan 2021 - May 2022

I was working in a beautiful purpose, helping people with cancer to go through this period with more quality of life. I am working on an app redesign focused on the patient.

Thuzf1famd4pjgpb4vgc

UX Design Teacher at Mentorama, Jan 2021 - Jul 2021

I was responsible for helping students to learn and improve their knowledge with UX Design.

Thuzf1famd4pjgpb4vgc

Senior Product Designer (UX/UI) at Zenvia, Nov 2019 - Dec 2020

I worked on the Voice Automation Dashboard developed based on TotalVoice Voice API, the largest Voice API in Brazil. The product was going through a big redesign process focusing on user needs and improvements.

Thuzf1famd4pjgpb4vgc

Product Designer (UX/UI) at HAR.com, Apr 2019 - Nov 2019

I worked on many improvements of a big platform to make a better experience of real estates at HAR.com, the biggest Association of Realtors in Houston, Texas, United States.

Thuzf1famd4pjgpb4vgc

Product Designer (UX/UI) at EmCasa, Sep 2018 - Apr 2019

EmCasa is a startup in the real estate segment. I redesigned the brand, created the Design System, created new user experiences based on simply flows and navigations. Redesigned the App and the responsive Website. Making Heuristic Analysis and Usability Tests, and based on that, made the changes and created a better experience focused on the users.

Thuzf1famd4pjgpb4vgc

UI/UX Designer - Independent Consultant (many companies from Brazil and USA), Mar 2016 - Sep 2018

Creating User Experiences based on simply flows and navigations. Creating User Interfaces for Apps and Websites for many devices. Making Usability Tests such as A/B.

Company@2x

UI/UX Designer Jr at Venturus (Sony Mobile from Sweden), Jun 2013 - Mar 2016

I was responsible for working with Sony Mobile. My main tasks were: Creating the mobile app task flows and UI with Axure, and using Photoshop and Illustrator to apply Sony’s brand guidelines to the interfaces. I was responsible for creating and managing the project documentation and running usability tests. We also worked with the engineering team during the development process.

Whoboatntyunbjsbc13c

Web Designer / Web Developer (trainee) at Gedep, Jul 2012 - May 2013

I worked on e-learning and web UI projects. Regarding the former, I had the opportunity to work with Moodle, and for the latter, I’ve used my knowledge in Joomla, HTML and CSS. I’ve also relied heavily on Photoshop e Illustrator.

Zdke9nreptzmgzumjppm

Web Designer / Web Developer (trainee) at Arcus IT Network Solutions, Oct 2010 - Jul 2012

At Arcus I gained experience with Joomla, Magento and Prestashop platforms, as well as Photoshop, Illustrator, Dreamweaver softwares, HTML and CSS programming languages. I was responsible for creating layouts and developing web sites, blogs and e-commerces projects.

Xa362dfdlfzr0ridtunr

Education

Specialization in UX Design at Awari

2018 - 2019

Ophgfqjzjaocpdz5fn1b

Specialization in Graphic Design at California Institute of the Arts (Coursera certificate)

2016

Gbpq16af8phpzlyg7oth

Specialization in Interaction Design - HCI at University of California, San Diego (Coursera certificate)

2015

Pylslp4p2ya7fjccgb0j

Bachelor's Degree in Computer Science at FAI - Faculdade Anhanguera de Indaiatuba

Feb 2010 - Dec 2013

Urzyritocxpltq8ifvfx

Associate's Degree in Information Systems at FIEC - Fundação Indaiatubana de Educação e Cultura

Feb 2008 - Aug 2009

Lgic58hlcy7qt7321lnh

Short Courses

Cognitive psychology applied to UX with Amyris Fernandez

2023

Neuroscience applied to UX with Amyris Fernandez

2023

UX Research at Product Arena with Paola Sales

2019

UX Designer at USP - University of São Paulo

2019

Girl Centered Design at Philanthropy University

2019

Photoshop CS6 at Belas Artes

2016

Information Architecture at Faber Ludens

2014

UX Design at Caelum

2014

Maya 3D at Digital FX CS6 at Belas Artes

2014

Drawing Cartoon Style at Tatarana Concept Studio

2014 - 2015

Adobe After Effects at Impacta

2014